| What is myGovernment? |
|
myGovernment is an abbreviated name for the Malaysian Government Public Service Portal. It is designed as the single gateway to information and services provided by the Government of Malaysia via the Internet. Through myGovernment, you are linked to more than 900 government agencies websites nationwide. myGovernment is an initiative undertaken by the Malaysian Administrative Modernization and Management Planning Unit (MAMPU), a department at the Prime Minister's Department. |
 |
 |
 |
| Why create myGovernment? |
Most of the Malaysian Government information and online services have been on the internet for a long time, and myGovernment is created to provide you easy access and search for these information and services. Its easy-to-remember URL www.malaysia.gov.my is your first door to the Malaysian Government in cyber space. Here you will be provided answers to your government related enquiries and concerns. You are linked to more than 900 government agencies websites nationwide. |
 |
 |
 |
| Who is eligible to access myGovernment? |
|
Generally, myGovernment is open to all public users. However, you are required to register as a member to be allowed to access certain information as well as to conduct certain services online. |
 |
 |
 |
| What about privacy? Am I being monitored of my access and my usage of myGovernment? |
|
Your access and usage of myGovernment Portal is not monitored. To learn more about the myGovernment Privacy Policy, click on the Privacy Policy at the bottom of each page. |
 |
 |
 |
| What are the benefits and privileges I get if I register as a member? |
|
|
 |
 |
 |
| What is My Home? |
|
Each registered member is given a dedicated page to personalize certain information to be shown on this page called My Home. In this page a member is able to see messages received, personal documents that had been uploaded, status of online service transactions conducted and favourite Government websites and online service links. |
 |
 |
 |
| What is the e-Transaction Center? |
|
e-Transaction Center houses all online services provided by the Government of Malaysia. It provides you the opportunity to locate these services as well as to conduct these services online. Most government forms can also be found here and you could download from here. |
 |
 |
 |
| What is the Messaging Center? |
|
Messaging Center enables members to send and receive messages from Government agencies and Portal. It provides you with an alternative channel to access government agencies pertaining to your inquiries or concerns.
Members can also send and receive messages from community groups that they have subscribed to. |
 |
 |
 |
| What is My eDocument Center? |
|
Every registered member is given a personal document storage to keep their personal documents in digital form. It is called My eDocument Center. These personal documents can be used as supporting documents for selected online services via the e-Transaction Center. |
 |
 |
 |
| How can I contact myGovernment? |
|
You can click on Feedback and fill the feedback form. Alternatively, you can contact myGovernment at:-
Tel: 603-88881199
Fax: 603-88883261
|
 |
 |
 |
| How can I send feedback to the Malaysian Government agencies? |
|
You can send your feedback by clicking a 'Feedback and Enquiry' which is located at the left panel of the Portal page. You need to fill up the feedback form that appears and submit it. If you are a registered member, you can send your feedback directly to agencies. |