Jakim Related Complaints and Feedback Service

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Jakim Related Complaints and Feedback Service

Department of Islamic Development Malaysia (JAKIM)

COMPLAINT / FEEDBACK

CATEGORY: ENTREPRENEURSHIP

This service allows users to submit complaints, suggestions, compliments, and enquiries regarding the services provided by JAKIM, as well as check the responses received through the Public Complaints Management System (SISPAA).

1) Click the 'Access This Service' button to access the Malaysia Halal Portal.

2) Select 'Submit Complaint' to access the JAKIM Public Complaints Management System (SISPAA).

3) Click 'New Complaint/Feedback'.

4) Enter your personal details and information about the halal-related complaint.

5) Attach supporting documents or photographs as evidence (if required).

6) Review the information and submit the complaint.

7) Track the complaint status through the 'Check Complaint/Feedback' menu.

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