MyGovernment - Government of Malaysia's Official Portal

National Digital Department Bangunan MKN Embassy Techzone Blok B, No. 3200 Jalan Teknokrat 2, 63000 Cyberjaya, Sepang, Selangor Darul Ehsan 2.9378764, 101.6517949mygovernment@malaysia.gov.my https://malaysia.gov.my

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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

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Frequently Asked Questions (FAQ)

1. What is the MyGovernment Portal?

2. What is a Persona?

3. What is included under the Topics section?

4. What can be found under About Malaysia?

5. What is included under Digital Services?

6. Which web browsers provide the best viewing experience?

7. Can I access the portal using a mobile device?

8. How do I register as a user on the portal?

9. What are the benefits of being a registered user?

10. I have logged in, but I am unable to use certain digital services. Why?

11. I logged in using MyDigital ID, but some services ask me to log in again. Why?

12. Can I access information and services without logging in using MyDigital ID?

13. I am a Non-Citizen/PR. Can I use the digital services in this portal?

14. I am facing issues registering with MyDigital ID. How can I get help?

15. Is there a guide for registration, updating information, and account deletion?

16. Who should I contact if I have issues related to the MyGovernment Portal?