COMPLAINT SUBMISSION
1. Click the 'Access This Service' button.
2. Register as a new user or log in using your Identification Card Number and Password if you are an existing user.
3. Select the relevant menu.
4. Complete the required information and attach documents or images, if necessary.
5. Click the Submit button.

COMPLAINT STATUS CHECK
1. Click the 'Access This Service' button.
2. Log in using your Identification Card Number and Password.
3. Select the complaint.
4. Click to view the response to the complaint.