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Last Updated: 27/7/2026 1:05:09 PG

© Government of Malaysia All Rights Reserved

National Digital Department (JDN)Bangunan MKN Embassy Techzone No. 3200 Jalan Teknokrat 2, 63000 Cyberjaya, Sepang, Selangor2.938013, 101.654384603-8000 8000 mygovernment@malaysia.gov.my https://www.malaysia.gov.my

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G2B

MYINITIATIVE

MyInitiative
Public Service Delivery and Local Government
Electronic Service Offering

Public Service Delivery and Local Government

Electronic Service Offering

G2B

eLicense System

Introduction

The e-License system was introduced as an online service to facilitate public users in applying for and renewing business licenses as well as online license payment functions. Public users can apply for new business licenses in bulk by selecting the PBT and business activities listed in the e-License system only.

Background

The eLicense system has been implemented by the following five (5) pioneer PBTs who are also users of the ePBT2.0 system:

i.Kangar Municipal Council;

ii.Jasin Municipal Council;

iii.Batu Gajah District Council;

iv.Sik District Council; and

v.Raub District Council.

This system integrates with the ePBT2.0 system to obtain accurate data related to PBTs, thereby facilitating the license application approval process.

Features

Features available in this system include:

License Application
License Renewal
Online Payment
Print Bill/License

Impact

The e-License system can make it easier for public users to apply for and renew licenses, check status and pay for business licenses at selected local authorities online without having to go to the local authority counter.

Forward Chain

Currently, only five (5) PBTs are using the e-License system. JKT is targeting 10 more PBTs to use the e-License system by the end of 2023. This will indirectly increase the number of license applications by public users, thereby improving the delivery of PBTs to the public.

Further Information

Name, telephone and email of the officer to contact:

Responsible agency: JKT, KPKT

Page Link

eLicense System

Online Public Works Tender using JKR Online Tender System 2.0 or JKR E-Tender (JET)

Since 2020, the Public Works Department (JKR) has started using a digital platform to implement the public works tender process. At the beginning, the online tender system was implemented in a hybrid manner, that is, only a few processes were implemented digitally such as the Tender Advertisement Statement and the Sale of Tender Documents. Meanwhile, tender offer documents are still submitted manually or physically.

In order to improve the service quality of the work tender process in the digital platform, JKR has taken the initiative to develop the JKR Online Job Tender System 2.0 or JKR e-Tender (JET) in an end-to-end manner using internal expertise at no cost and successfully completed in December 2021.

Starting from January until June 2022, JKR has implemented a simulation of the work tender system on several pilot projects to test the availability and stability of the system, in addition to collecting feedback and data for the purpose of analyzing and improving the system. Starting June 2022, JKR has fully implemented the use of the work tender system for all work tenders under JKR, including the tender payment process and the delivery of tender offer documents.

This initiative is one of the digitization transformations in the field of job procurement, in line with the Government's strategic thrust in the Malaysian Digital Economy Blueprint. This initiative supports Goal 9: Industry, Innovation and Infrastructure of the United Nations Sustainable Development Goals (SDG).

Outcome/Impact

The JET system aims to improve the efficiency of public works tender management as follows:

Improving the stakeholder experience in the tender process.
Encouraging the use of e-commerce/digital economy in the Government tender process.
Improve the integrity of the tender process by using the system.
The use of automation through the system to increase the efficiency of the work process and the effectiveness of the service.
Reduction of physical storage of documents that affects office space.

Figure/Picture

Figure 1: JET System Interface

Figure 2: Interface of Tender Statement in JET System

Figure 3: Interface of Contractor Registration in JET System

Further Information

Bahagian Dokumentasi & ICT, Cawangan Kontrak dan Ukur Bahan

Ibu Pejabat JKR Malaysia

Tingkat 19, Menara TIMA, Jalan Raja Laut

50350 Kuala Lumpur

Responsible Agency: Ministry of Works

Specific Link with FAQ

Selangor Online Tender System

The Selangor Online Tender System is an online service platform and is categorized as Government-to-Business (G2B) which has been developed in an integrated manner between the Selangor State Government and contractors.

The objectives of this system are as follows:

Managing Contractors or Suppliers in one easy-to-use Platform to administer registered contractor information for the entire State of Selangor.
Managing Tenders using a user-friendly and easy-to-use Online Form for tender advertising, suitable for all types of tenders and quotations, as well as for all government departments.
Simplifying the purchase of quotation or tender documents through trusted sources via the Shopping-cart method at any time.

The main modules on the Selangor Online Tender System are as follows:

Company Module
Tender Advertiser Module
Tender Document Purchase Module
Management and Monitoring Module

The development of the Selangor Online Tender System began in 2005, which was the study and development phase of the SDLC and the System went live in 2006. Subsequently, the system has been used until now with several upgrades and improvements to the existing system.

The Selangor Online Tender System has supported Goal 16 in the UNSDG, namely through a centralized, transparent and fair Tender and Quotation document purchasing platform under the Selangor State Government.

Goal 16: Peace, Justice and Strong

Outcome/Impact

The Selangor Online Tender System has made it easier for Contractors and the Selangor State Government to manage Quotations and Tenders online.

Achievements and Statistics of Online Service Transactions

Transactions involved subscriptions and document purchases totaling 1306,237 as of October 2023.

Number of active companies as of October 2023.

Further Information

Name and email of relevant department to contact:

Links to Specific Pages and FAQs

ePerolehan

ePerolehan is an electronic procurement system that allows suppliers to offer products and services to the Government via the Internet. ePerolehan acts as the main medium for suppliers to register/renew Malaysian Ministry of Finance (MOF) Certificates. Electronic government applications are targeted to be able to save costs, time and energy when the "paperless" concept is fully implemented. The services offered in the ePerolehan System include:

Submitting tenders and quotations;
Submitting and receiving applications;
Checking application status;
Submitting tender offers;
Making/receiving payments online; and
Electronic Catalogue (eCat)
The Main Module is the module used by the Government and suppliers in implementing Government procurement in eProcurement. The formation of the procurement process is based on Government Procurement policies that complement each other. These modules enable the Government to carry out the following activities:
Planning an expenditure and procurement;
Searching, selecting, evaluating, and appointing suppliers to provide supplies or services;
Creating and managing a Government Contract; and
Processing requests and fulfillment for supplies and services and payments.
Apart from the Government, suppliers can also use the main modules for:
Receipt of Government Purchase Orders, entering Delivery Orders and creating invoices; and
Registration as a Government supplier.

The main modules in eProcurement:

Procurement Plan

1. It is a facility for Government Users to plan expenses and make procurement. The objectives of the Procurement Plan module are to:

Ensure detailed planning of government procurement before implementation;
Ensuring cost-effective government procurement; and
Optimising approved allocations to avoid high turnover at the end of the year.

2. Three (3) main features in the Procurement Plan module are:

Budget Plan - Planning for procurement up to RM 20,000.00;
Procurement Plan - Planning for procurement that exceeds RM 20,000.00; and
Reports - Generating reports to monitor the implementation status of the Expenditure and Procurement Plan.

Supplier Selection

Refers to finding, selecting, evaluating, and appointing suppliers to provide specific goods or services. Three (3) main methods of Supplier Selection:

Direct purchase method involving Procurement up to RM 20,000 through Catalogues and Price Quotation Invitations;
Procurement exceeding RM 20,000 up to RM 500,000 through Quotation; and
Procurement exceeding RM 500,000 through Tender.

Contract Management Module

1.Provide features to enable online creation by entering information such as value, contract duration & ceiling, payment & delivery timeframe. The Contract Management module allows agencies to automate agreement preparation and final contract preparation.

2.Three (3) main functions of Contract Management are:

Creating and maintaining Ministry Contract fulfilment details and agreements;
Creating and maintaining fulfilment details and Central Contract agreements; and
Creating and maintaining Treasury Circulars (1PP) for Ministry Contracts and Panel Contracts.

Management Module

Suppliers provide information on all suppliers supplying goods and services to the Federal Government, who have at least one online account in the eProcurement System. The types of accounts are as follows:-

Basic Account (allows suppliers to participate in the Supplier Selection module up to a maximum amount of RM20, 000 per year); and
Ministry of Finance registered MoF Account (allows suppliers to participate in the Supplier Selection module exceeding RM20, 000 per year).
The Supplier Management Module includes the following functions:-
Supplier Registration for Basic Account;
Supplier Registration for MoF Account: New applications, renewals, bumiputera status, profile updates and adding fields;
Maintenance for Basic Account and MoF Account;
Supplier Performance and Transaction Monitoring; and
Disciplinary Action on Suppliers.

Benefits of eProcurement to Suppliers and the Government

Among the benefits of eProcurement to suppliers is that the transaction process, registration with the Government is online. This facilitates interaction between the two parties over a distance and can be done at any time or place. Suppliers can also sell and promote products and services to the Government only online and through this method can reduce costs and save time. Furthermore, suppliers have the opportunity to learn the concept of eBusiness more easily by using the eProcurement system as a business platform.
In addition, transactions and advertising of products and services become cheaper and faster, thus encouraging an increase in the quantity of purchases through the eProcurement system. Not only that, an efficient and consistent eProcurement system makes it easier for suppliers to plan the procurement process more effectively and the automated process returns lower operating costs and faster transaction turnaround times.
Meanwhile, the benefit to the Government is that the process of updating product information and price listings helps buyers in making the right selection. Purchases and payments can be managed efficiently because the tracking and auditing process can be done in the ePerolehan system. Through this system, it can also increase the level of IT technology efficiency for the Government sector.
In addition, in line with the country's mission towards a K-economy, the eProcurement System is a tool for the Malaysian Government to penetrate the new economy and prioritize eBusiness. The eProcurement System also saves operating costs for each Government supplier and buyer based on short time and simplified transaction processes..

URL Link:

Unit KK II

E-mel: koordinasi.khas@treasury.gov.my

Bahagian Kawalan Kewangan Strategik dan Korporat

Kementerian Kewanga

MyCukai

Analysis of the Tax Policy covers based on the operating existing systems used in the Malaysian Treasury through the Tax Division, namely Sistem Maklumat Pengurusan Cukai (SMPC) on the tax management information system, Sistem Ejen Cukai (SEC GST) a system for Tax Agent and the Sistem ePengesanan Pengecualian Cukai (ePPC) a system that tracks Tax Exemption through e-Tracking.

MyCukai is a consolidated system created to replace the existing system which is the Sistem Maklumat Pengurusan Cukai (SMPC), the Sistem Ejen Cukai (SEC GST), and the Sistem ePengesanan Pengecualian Cukai (ePPC). MyCukai covers a wider scope than the existing system which will include the entire work process flow in the tax department. The previously manual system was transformed into an entirely online one. In addition, creating a centralized database found in MyCukai also improves the overall efficiency of the work process and replaces these three existing systems. The project team has carried out a comprehensive analysis of the work environment and the workflow involved in the Tax Division.

MyCukai provides sufficient taxation information or data to enable the government to formulate a tax policy. In addition, it can also enable officials to monitor and analyze the Federal Government's revenue collection and the function as a system provides online applications starting from the application being made until the final decision letter is generated including the recommendation of a certificate from the agency granting tax exemptions, remissions and tax refunds.

MyCukai was created based on the following salient points:

VISION which is towards creating an optimal taxation system that is able to increase government revenue and encourage the private sector to increase investment to increase the country's economic growth;
MISSION to create and implement an effective, transparent, simple, and fair taxation policy toward achieving sustainable economic growth; and
OBJECTIVE further to ensure a fair taxation system and policy that is capable of stimulating sustainable economic growth while generating national income.

There are nineteen (19) MyCukai main sectors which have been classified as follows:

Multimedia and Communication;
Financial;
Social;
Education;
Transportation;
Automotive;
Manufacturing;
Oil and Gas Exploration Industry;
Mining;
Energy;
Construction;
Trade and Distribution
Agriculture;
Research and development;
Tourism;
International;
Arts and Culture;
Green Technology and Innovation; and
Health.

As a result of the development and coordination of creating this system along with the classification that has been made, ten (10) Modules have been created by the MyCukai System as follows:

Special Incentive Module (SMPC);
Tax Agent Module;
System Administration Module;
Non - Incentive Modules;
Analysis, Projection & Simulation Module;
Supporting Incentive Package Module;
General Module;
Policy Formulation Module;
Special Incentive Module; and
Support System Module.

In general, with the implementation of the MyCukai System, provides overall benefits to stakeholders as follows:

Drafting, reviewing, and monitoring the implementation of direct tax and indirect tax policies and the legislation involved;
Monitor and review the policy of direct and indirect tax incentives and monitor the implementation of tax incentives by the agencies involved;
Negotiating bilateral and multilateral international tax treaties regarding direct and indirect taxes;
Review applications for direct and indirect tax exemptions pursuant to the authority of YAB Minister of Finance; and
Monitor the implementation of the National Single Window and U-Customs

Capaian URL:

Unit KK II

E-mel: koordinasi.khas@treasury.gov.my

Bahagian Kawalan Kewangan Strategik dan Korporat

Kementerian Kewangan

Application for Quarry Scheme Approval Letter (SKSK) Online Through the BLESS System

JMG held a workshop on the application and issuance of Quarry Scheme Approval Letters (SKSK) online through the Business Licensing Electronic Support System (BLESS) platform with the BLESS Unit, Ministry of Entrepreneur and Cooperative Development on 19 July 2022.

The Department of Minerals and Geosciences Malaysia is the agency that issues Quarry Scheme Approval Letters (SKSK) for quarry operators in the States of Perlis, Penang, Selangor, Negeri Sembilan, Johor, Pahang and Terengganu under the State Quarry Rules.

The target users for the SKSK application are quarry operators and consulting engineers who prepare and submit Quarry Scheme Reports. Starting May 17, 2023, JMG has launched the Quarry Scheme Approval Letter (SKSK) application through the BLESS System for the quarry industry on a trial basis.

A total of 8 training workshops on the use of the BLESS system have been conducted nationwide to train JMG officers, mining consulting engineers and mine and quarry workers starting from May 17, 2023 until December 2023. A letter of instruction for new applications and SKSK renewals must be applied for online through the BLESS System starting March 1, 2024 has been issued by the JMG Headquarters to all State JMG Offices (An attachment of the letter of instruction dated January 3, 2024 is attached)

Outcome/Impact

The implementation of online submission and process SKSK application through BLESS System is the proactive move taken by JMG to enable digitizing the process of SKSK application, processing and approval to improve the delivery system for the mineral industry. Through BLESS System, application of SKSK can be submitted onlined by clients and immediately processed by JMG officials. The status of the application can be viewed by the applictans.

Statistics/Figures/Pictures/Icons

The Launching of Trial Run For SKSK Online Application Through BLESS System in Shaha Alam, 17 May 2023

Online Transaction Statistic

Year 2024 :

Total of new application processed online = 55

Other Information

Contact Person

1) Tony Chew tony@jmg.gov.my

2) Mohd Fauzi Bin Osman fauziosman@jmg.gov.my

Tel : 0388716000

Application for Mining Operation Scheme Approval Letter (SKSPM) Online Through the BLESS System

On 19 July 2022, Department of Mineral and Geoscience Malaysia (JMG) with the collabration of Unit BLESS, Minsitry of Entrepreneur Development and Co-operative (Kuskop) initiated a workshop for Letter of Autrhority To Mine (SKSKPM) Online Application Through Business Licencing Electronic Support System (BLESS System).

JMG is the agency which issues SKSPM for mine operators for all States under the Mineral Development Act 1994.

The targeted users for online application for SKSPM through BLESS System are mine operators and quarry consultants who prepare and submit application for SKSPM approval. On 19 July 2022, JMG launched the trial run for SKSPM online application through BLESS Syetem for mining industry.

A total of 10 workshop for SKSPM Online Application Through BLESS System Training were conducted in various states from 17 May 2023 until December 2023 to train JMG officials, mining consultants and mining companies’ staff. JMG Headquarter issued a circular letter to all JMG State Offices to instruct that all SKSK application to be submitted and processed online through BLESS System with effective from 1 Mac 2024. (The letter of circular letter dated 3 January 2024 is attached)

Outcome/Impact

The implementation of online submission and process SKSPM application through BLESS System is the proactive move taken by JMG to enable digitizing the process of SKSPM application, processing and approval to improve the delivery system for the mineral industry. Through BLESS System, application of SKSPM can be submitted onlined by clients and immediately processed by JMG officials. The status of the application can be viewed by the applictans.

Statistic/Photo

Training of SKSPM Online Application Through BLESS System Workshop was conducted in Kuching 28 July 2023

Training of SKSPM Online Application Through BLESS System Workshop was conducted in Ipoh on 30 September 2022

Online Transaction Statistic

Year 2024 :

Total of new application processed online = 16
Total of renew application processed online = 132

Other Information

Contact Person

1) Tony Chew tony@jmg.gov.my

2) Mohd Fauzi Bin Osman fauziosman@jmg.gov.my

Tel : 0388716000

Penang State Government Procurement System (sysP)

The Penang State Government Procurement System (sysP) is a system that manages all procurement activities of Departments/Agencies under the Penang State Government. This system was introduced in August 2008 to facilitate the online management of procurement processes for the Penang State Government.

Developed in-house by the ICT Unit of the Penang State Treasury Department at no cost, the system is integrated with the Penang State Government's eBayar system. It was later renamed the Penang State Government Procurement System (sysP) to avoid confusion with the Federal Government's eProcurement system.

The Penang State Government Procurement System Version 2.1 aims to ensure continuous improvement by enhancing processes from the previous version. This innovation simplifies the management of state government procurement while aligning with the Open Tender policy adopted by the Penang State Government since 2008.

Systematic procurement management is essential to ensure the smooth delivery of services to the people of Penang. The use of the sysP system has undeniably streamlined this process.

The sysP system is a comprehensive platform that connects the State Government with contractors. Procurement information managed through this system provides business opportunities for contractors to access state government procurement in a transparent and straightforward manner. The system also reflects the state government’s commitment to integrity in managing procurement activities.

Outcome

The sysP system assists all Departments/Agencies in managing their procurement processes, starting from public advertising, document sales, and subsequently aiding the Departments/Agencies in decision-making.

Achievements

1st Runner-Up for the Penang State Government Innovation Award 2019

Further Information

Name, Phone Number, and Email of the Officer to Contact:

Name : Refnaldy Bin Azuardi

Telephone : 04-2623505

E-Mel : refnaldy@penang.gov.my

Social Media (Facebook/Twitter/Instagram) if available: -

Responsible Agency: Penang State Finance Department

Links to Specific Pages and FAQs

License and Permit Information Management System (uLESEN)

uLesen ( ubiquitous licensing and permit management system ) is a very critical, comprehensive, and advanced digital licensing and permit management system developed by MBPP. uLesen supports business and economic growth, boosts tourism, maintains public health, safety, and welfare, and ensures government regulations and standards compliance.

Since its launch in April 2023, uLesen has attracted 26,675 active users, processed 43,847 license and permit applications, and generated RM 14,911,792.8 in revenue ( 63 % increase ) over its first year of operation.

The solution significantly improved the Key Performance Indicator (KPI) for license approval from 28 days to less than 7 days ( more than 25% of applications received immediate approval ). uLesen incorporates advanced features such as eKYC(electronic Know Your Customer), Ubiquitous Access (Anytime, Anywhere, Any device), Digital Signatures, Digital Licenses, Encrypted Secured QR, Dynamic Configuration, and Agile Scalability (no-code approach). The system enables online end-to-end processes with Zero Face-to-Face interactions, embedded online video training, bespoke real-time multi-point integration, and multi-channel payment facilities (including auto-debit). In addition, Business Process Automation, Anti-fraud mechanisms, and support for targeted/crowd-based enforcement further enhance the system's impact and benefits.

These features collectively make uLesen a robust, efficient, and secure platform for managing licenses and permits, significantly improving the user experience and operational efficiency for MBPP and all its stakeholders.

Achievements

1st place in Penang ICT Award and also received the most prestigious Chief Minister’s Trophy 2023 (in conjunction with Penang Innovation Day 2023)
APICTA 2024 (Malaysia Merit Recipient)

Statistics/Charts/Images/Icons

More Information

Social Media (Facebook/Twitter/Instagram):

Responsible Agency

Penang City Council

Link to Specific Page with FAQ

eLESEN System

The Computerised Licensing and Petty Traders Management System (eLicense) is developed for use by the Department of Licensing and Petty Traders Development to improve the quality of its service delivery to clients conducting businesses in Kuala Lumpur. This system is used to coordinate application processing management for all types of licenses, among them Premises and Composite Licenses, Advertisement Licenses and Entertainment Licenses which are issued by the department online starting with the registration of applications to license payment and the printing process. System users comprise officers and Kuala Lumpur City Hall (DBKL) staff, external agencies involved in license application processing and members of the public/clients who apply for a license.Background

eLicense was first used in Kuala Lumpur City Hall (DBKL) in stages beginning from 2006. A series of improvements has been conducted on this system which involves enhancements and module additions for user needs and integration with several systems as additional access channels for members of the public.Problem Statement

DBKL has always conducted improvements on work processes and policies to raise the quality of its services to clients throughout the use of this system to manage license applications. Therefore, this eLicense system needs to be improved from time to time to fulfill changes in consumer needs and add value to online services for members of the public.Objective

eLicense System is developed as a medium to process all types of license applications under the jurusdiction of the Department of Licensing and Petty Traders Development beginning with the application registration process, scanning of attached documents, distrbution of investigations/reviews involving internal staff and external agencies (such as the Fire Brigade Department, Royal Malaysia Police, Customs Department and Companies Commission of Malaysia), preparing and conducting meetings, issuing of license bills and letters of decision, payment and printing of licenses.

This system also provides convenience to the department’s clients to apply for licenses, check application status and print letters of decision based on applications, online.

Outcome/Impact

1. Organisation and civil servant

Creates a work system to process license applications more systematically and in a proper manner.
Enables data sharing among all staff/officers involved in the application process.
Facilitates preparation of reports related to license applications.

2. Clients/Members of the Public

Provides convenience to clients to manage business licenses online.
Enables clients to access the department’s portal to obtain information related to licenses which can be applied at the Department of Licensing and Petty Traders Development.

Achievement

Since its use in 2006 till today, more than 250,000 licenses have been processed through this system which involves an average license collection revenue of up to RM50 million a year.

This eLicense System was also included as one of DBKL’s innovation which secured an innovation award in 2010. Earlier this innovation was entered in a KIK (innovative and creative group) competition in 2009 and secured third place at Federal Territory level.Way Forward

As a step forward, the eLicense system will be further enhanced in accordance with current changes to ensure that all users whether clients or officers/staff involved will obtain utmost benefit from using this system. Currently, DBKL is also upgrading this system with other technologies such as business intelligent tools and GIS software to equip the eLicense system to function as a tool to aid in decision-making or formulation of policies related to the economic and social developments in Kuala Lumpur.

Detail Information

Nama : Siti Noor Binti Hamzah dan Pn. Normala Mistar

Telephone : 03-2028 2052 dan 03-2028 2620

E-mel : sitinoor@dbkl.gov.my dan normala@dbkl.gov.my

Pautan Url

Program for the Use of Goods and Services from Local R&D (MySTI) in Government Procurement

The Ministry of Science, Technology and Innovation (MOSTI) together with the Ministry of Finance (MOF) recently launched the Adoption of Local R&D Products and Services (MySTI) in Government Procurement initiative to boost the growth of local industries based on technology and innovation.

MySTI provides a platform that includes a logo certification program and an inventory of products and services that have been developed through local R&D activities. More information about this initiative can be found at www.mysti.gov.my. Eligible products and services that receive MySTI logo certification will be given priority in government procurement. This program will be implemented on a pilot basis for 2 years starting 26 June 2023, involving 10 ministries.

Local technopreneurs and researchers often voice the challenge of participating and competing in government procurement. They are forced to choose a “boomerang strategy,” which is to market their products abroad first to prove their effectiveness before being accepted in the local market.

Through the MySTI initiative, local technopreneurs will be given priority to market their R&D products and services in government procurement. The program is designed to:

Increase competitiveness, create employment opportunities and enhance the capabilities of local technology companies through access to government procurement;
Stimulate innovation and recognize local talent in the fields of science, technology and innovation (STI);
Promote the use of local innovation, especially in government procurement to reduce dependence on imported products;
Help local technopreneurs attract investors through performance and track record in government contracts; and
Support the recovery and growth of the country's economy.

Government procurement is a large and stable market, capable of improving the well-being of the people. General government final consumption expenditure (% of GDP) in Malaysia is reported to be 11.59% in 2022. Government support through the MySTI public procurement policy can contribute to the national development agenda to become a sustainable and technology- and innovation-based nation. The Madani government, which prioritizes creativity (“Daya Cipta”), is committed to being an early adopter of local innovation, in line with best practices in developed countries.

Local technology companies should be given the opportunity to prove the effectiveness and efficiency of their products and services through government procurement, thus building a strong track record in the country. This will increase investor and buyer confidence internationally. With this policy, the government can align needs with local technology and innovation development through continuous improvement, adaptation and optimization (kaizen).

The MySTI initiative also complements the Malaysian government’s decision to ratify the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) with 10 countries, namely Australia, Brunei, Chile, Japan, Canada, Mexico, New Zealand, Peru, Singapore and Vietnam. The CPTPP provides access to government procurement to member countries, subject to agreed exemptions. MySTI acts as a “double-edged sword” that strengthens the competitiveness of the local technology industry in the domestic market while preparing them to seize market opportunities in other CPTPP member countries.

As of 18 October 2023, the Malaysian Research Accelerator for Technology and Innovation (MRANTI) as the implementing agency has received over 500 applications for MySTI logo certification. Of these, 50 products and services have been approved to use the logo and are being actively promoted for procurement in 10 pilot ministries.

A variety of local technology products and services are available for use in various public service and industrial sectors, including categories such as Technology & Smart Systems, Medicine & Healthcare, and Smart Cities & Transportation. More information is available in Figure 1.

For further enquiries, please contact:

More Information on MySTI Logo Marking:

MySTI Secretariat, MRANTI

Malaysian Research Accelerator for Technology & Innovation (MRANTI)

Tel: +603-8998 2020

Email: info@mysti.gov.my

Website: www.mysti.gov.my

More Information on MySTI Fund:

MySTI Fund Secretariat, MTDC

Malaysian Technology Development Corporation (MTDC)

Tel: +603-2172 6000

Email: mysti@mtdc.com.my

Website: www.mtdc.com.my/mysti/

Department of Atomic Energy Licensing and Enforcement Services (eSPP)

Introduction

Control over the use of radioactive substances has been carried out since 1968 when Parliament passed the Radioactive Substances Act 1968. Given that the development of atomic energy activities in Malaysia was very rapid and required more effective control, in April 1984 Parliament passed the Atomic Energy Licensing Act (Act 304).

In accordance with the requirements of Section 3, Act 304, the Atomic Energy Licensing Board (AELB) was established under the Prime Minister's Department on 1 February 1985. AELB acts as an enforcement body over Act 304 and subsidiary legislation made under the act. From 27 October 1990, AELB was placed under the Ministry of Science, Technology & Innovation.

Through the letter of the Director General of Public Services JPA.(S).700-2/1/1 Vol. 3 (30) dated 9 June 2022, AELB has been rebranded as the Atomic Energy Department (Atom Malaysia). Atom Malaysia is composed of five members appointed by the minister. These members are all qualified in the scientific and technical fields related to atomic energy.

Background

The eSPP System Service allows applications to be submitted and assessed online and can improve the effectiveness of service delivery to customers under the Atomic Energy Licensing Act 1984 (Act 304).

Through the use of the eSPP system, the application and assessment process for non-medical atomic energy activities can be done more easily, quickly and effectively. Among the services offered through this system are;

Application for licenses, registration, approval, recognition and others;
Checking and monitoring the status/decision of applications;
Checking invoices and clarifying payments via Internet Banking;
Receiving notification notices via the system and email;
Updating company and radiation worker information;
Control of atomic energy activities; and
Other services implemented by the Atomic Energy Department.

Objective

To ensure the use of atomic energy is safe, secure and controlled in order to protect society, workers and the environment;
To acquire, disseminate and generate knowledge to improve nuclear and radiation safety, security and application control; and
To create prosperity through the provision of a conducive environment that is trusted by the international community with a national legal framework that is authoritative and competent as a facilitator for local industries to acquire the most modern sensitive technologies for the country.

Impact

Improving the quality of department services through online systems.
Allowing customers to continue to receive important information related to Act 304 more quickly and effectively.
Expand and improve communication networks through more secure online systems.

More Information

Department of Atomic Energy

servicedeskict@atom.gov.my

Updated date: 7/15/2026

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