i-AGC or Integrated Legal Information Management System is one of the digitization initiatives of the Attorney General's Chambers Malaysia (AGC) towards improving the department's daily operational efficiency and user productivity in handling Government legal processes.

i-AGC is a web-based departmental core system that can be accessed from anywhere and at any time using any type of device. Users of this system includes officers and staff of AGC throughout Malaysia.

The system that supports the United Nations Sustainable Development Goals (SDG), namely Goal 8: Decent Work and Economic Growth, is located in AGC's green data center by offering free access to users via Active Directory with security control features.

Objectives

This system developed to automate of the work process of AGC officers and staff. Work processes that done manually, in silos and not holistically are digitally process through seven (7) main modules provided, namely:

1. Human Resources Module
2. Legal Module
3. Litigation Module
4. Advisor Module
5. Letter Module
6. Administration Module
7. Reporting Module

Access to each module is by assigning roles to users according to the scope of their respective tasks in order to control data integrity. The description of each module is as in Figure 1.

Figure 1: Modules and Components of i-AGC

The login page to i-AGC is as in Figure 2 while the main page of i-AGC is as in Figure 3.

Figure 2: i-AGC Login Page 

Figure 3: i-AGC Main Page 

Data Sharing

Data sharing allows information shared between AGC’s internal systems and systems in other agencies as well. i-AGC integrates with systems in other agencies to enable more systematic, efficient and seamless data management in addition to ensuring data integrity is consistent. By using integration methods, we can avoid repeated data entry by system users where data entered into the system will be sharing used by any module within i-AGC.

The agencies that involved in the integration with i-AGC are National Registration Department (JPN), Public Service Department (JPA), Malaysian Anti-Corruption Commission (MACC) and Federal Court (POJ).

Impact

i-AGC was first implemented in 2017 (Development Phase) and until 2023 (Maintenance Phase), a total of 8,701 users have registered involving 655,487 documents have been uploaded and 14.9 million transactions have been processed. The number of users, documents uploaded and transactions processed to date can be referred to Chart 1, which is the live data of i-AGC System.

i-AGC has a significant impact on the legal system in Malaysia, especially on legal officers. The most significant impact of i-AGC System is during the Movement Control Order (MCO) back in 2020-2021, where the work processes of legal officers and staff continue with reference to the “Dasar Bekerja Dari Rumah (BDR), Pekeliling Perkhidmatan Bil. 5 Tahun 2020”. Throughout the MCO period, no legal officer was dismissed and no legal process had to be delayed due to work was carried out through the system.

Apart from that, i-AGC also was a nominated project in the World Summit on the Information Society Prizes 2023 competition.

The usage of i-AGC System has generally increased from year to year as shown in the current year’s monthly usage in Chart 1.

The work process of each department in AGC is different according to the procedure and SOP of each department and this contributes to the unbalance usage transaction of i-AGC. For example, the work process in the “Bahagian Guaman” requires its officers to perform more and frequent transactions than other department. This is because the data entered are data from modules in AGC e-Services Portal accessed by legal officers in court, chambering student and the public. Compared to the work process in the “Bahagian Penyelidikan” or “Bahagian Syariah dan Pengharmonian Undang-Undang” where the requirements only involve “Pengurusan Pandangan” or “Pengurusan Instrumen” that has been referred by other government agencies to AGC. Current usage transactions by departments are as shown in Chart 1.

Following the use of the i-AGC System that is different by division, there is a module that is used intensively which is the Litigation Module, which accounts for the highest percentage of the total usage transactions as shown in Chart 1.

Maklumat Lanjut

Untuk mendapatkan maklumat lanjut mengenai Sistem i-AGC, Jabatan Peguam Negara, sila hubungi:

Unit Komunikasi Strategik, Jabatan Peguam Negara

Telefon:      03-8890 5612

E-mel:         stratcomm.agc@agc.gov.my