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© Government of Malaysia All Rights Reserved | Best viewed using Google Chrome version 57.0, Mozilla Firefox 52.0 | Last Updated: 13/5/2026 6:37:02 PTG

Last Updated: 13/5/2026 6:37:02 PTG

© Government of Malaysia All Rights Reserved

National Digital Department (JDN)Bangunan MKN Embassy Techzone No. 3200 Jalan Teknokrat 2, 63000 Cyberjaya, Sepang, Selangor2.938013, 101.654384603-8000 8000 mygovernment@malaysia.gov.my https://malaysia.gov.my

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Reach

MYINITIATIVE

MyInitiative
Public Service Delivery and Local Government
Multi-channel Services Delivery

Public Service Delivery and Local Government

Multi-channel Services Delivery

Reach

Dissemination of information to the people through different channels

JKM Disaster Info

An incident that causes disruption to community activities and national affairs involving loss of life, property damage, economic loss and environmental destruction that is beyond the ability of the community to cope with and requires extensive resource mobilization.

DISASTER MANAGEMENT STAGES

Referring to the National Security Council (MKN) Directive No.20 (Revised): National Disaster Management Policy and Mechanism, Disasters should be managed according to the following stages:-

Level I DisasterThe management and handling of Disaster incidents that occur in an area and can be dealt with effectively by agencies involved in Disaster management at the District level either without external assistance or with limited external assistance.
Level II DisasterManagement and handling of Disaster incidents that occur in more than one district in the same state which requires the mobilization of resources at the State level with limited assistance from the Central Government.
Level III DisasterManagement and handling of Disaster incidents that occur in more than one state or are complex in nature and require coordination and mobilization of resources at the Central level or foreign assistance.

Further Information

Any enquiries can be made via telephone or email as follows:
Telephone: 03-8000 8000
Fax: 03-8323 2045
Email: pro_jkm@jkm.gov.my
information can also be obtained from
Related

URL link:

Senior Citizens Activity Center (PAWE)

The Senior Citizens Activity Centre (PAWE) is a place for senior citizens to carry out daily activities in the community. It is a service that provides social outreach and development to senior citizens, involving strategic collaboration between KPWKM, other government agencies and non-governmental organisations (NGOs). The objectives of establishing PAWE are as follows:

Expanding facilities for the well-being and development of senior citizens
A space for senior citizens to feel valued through sharing their experiences & expertise
Encouraging the involvement and cooperation of various parties
Providing alternatives to senior citizens from low-income family categories; and
Improving the quality of life of senior citizens in line with the concept of active and productive senior citizens

Various activities/programs are provided at the Senior Citizens Activity Center such as:

Religious programs
Recreational programs
Therapy and rehabilitation programs
Health talk programs
Appropriate training or courses

Senior citizens who are interested in becoming PAWE members need to fill out a member registration form at the Senior Citizens Activity Center near their place of residence.

Further Information

Any enquiries can be made via telephone or email as follows:
Telephone: 03-8000 8000
Fax: 03-8323 2045
Email: pro_jkm@jkm.gov.my
Related information can also be obtained from

URL Link:

PAWE information can be browsed via the following link:

Elderly Care Unit (UPWE)

The Senior Citizen Care Unit (UPWE) program provides services and transportation facilities to senior citizens who live alone or with families who are less able to obtain health check-ups and treatment at Hospitals / Health Clinics, whether provided by the government or private parties.

The objectives of the Senior Citizen Care Unit are:

Providing transportation facilities for senior citizens to obtain health examinations and treatment at the Hospital / Health Clinic as well as the social needs of senior citizens that are deemed necessary / rational.
Relieve the burden of transportation costs for senior citizens who need these services. Mobilize the cooperation of Voluntary Welfare Organizations (PSK) in an effort to help senior citizens who are unable and unable to manage their old lives.
Improve the accessibility of senior citizens to public facilities provided, especially medical facilities such as clinics or government / private hospitals.
Provide facilities for senior citizens who have physical and mental disabilities that limit their movement to obtain treatment and other services needed for their well-being.

Currently there are only 9 vehicles stationed in several states in Peninsular Malaysia. There is no fee to use this service. Senior citizens need to contact the relevant Senior Citizens Activity Centre / Welfare Home to avail of this service.

Further Information

Any inquiries can be contacted via the following telephone or email lines:

Telephone: 03-8000 8000

Fax: 03-8323 2045

Email: pro_jkm@jkm.gov.my

Related information can also be obtained from

URL Link:

UPWE information can be accessed via the following link:

Info Tv

Introduction

Mass media is a channel used to convey information to the public. There are two types of mass media, namely electronic media and print media. Electronic media includes television, radio and the internet while print media includes newspapers, magazines, books and so on. Now, electronic media such as the internet is the channel most widely used by the public to convey or receive information related to an issue. This is because the internet is faster and faster in giving or receiving information. In general, there are various functions and roles of the media in increasing knowledge and shaping the public mind. The media also serves as a platform for triggering the public mind towards being more creative and critical.

Among the roles of the media in public knowledge is the media as a source of information. The mass media is the main source for the public to obtain information. For example, the public will obtain information through the mass media, especially newspapers, television and the internet which are very powerful in conveying information related to the government.Apart from being a link between the people and the government, the mass media also plays a role in encouraging public attention and the way people think to create positive changes in attitudes in line with the government's wishes and policies.Objectives

To become a leader in the nation through broadcasting services based on the 1Malaysia idea
To utilize information technology and new media for maximum audience reach
To promote the use of the Malay language in building a nation

Radio Televisyen Malaysia (RTM)

RTM is a public broadcasting station owned by the Malaysian government that owns and operates 8 national radio channels, 24 state and district radio channels and 3 television channels. Its main motto from 1987 to 2004 was 'Your Loyal Friend'. The early history of radio in Malaya began with an attempt to use wireless devices in Johor in 1921 to convey information as a hobby. This was followed by the establishment of wireless associations in Kuala Lumpur and Penang that transmitted radio waves. The Penang Wireless Association established the ZHJ Station in 1934 as the country's first radio station, following the British initiative to establish radio which led to the establishment of the Radio Department in Singapore on 1 April 1946. The radio station operated in Kuala Lumpur in 1951 including in the Oriental Building, the old Tang Ling Hospital building in Jalan Young, Rumah Persekutuan and Wisma Radio Angkasapuri in 1971.

Among the RADIO broadcasts that have been on the air are:

While for television broadcast options are:

RTM1;
RTM2; and
TVi

As well as Alternative Mainstream Media that can be chosen are:

TV3;
NTV7;
8TV;
TV9; and others

What Government Programs Use TV?

Medik TV;
eMaklum System (eMaklum);
1Malaysia One Call Centre (1MOCC);
Aedes Mosquito Breeding Prevention Awareness Program;
War on Drugs;
Independence Day;
Goods and Services Tax (GST);
Perumahan Rakyat 1 Malaysia (PR1MA);
Bantuan Rakyat 1Malaysia (BR1M); and others

Medik TV

Medik TV is a cutting-edge electronic media that features various health programs, awareness campaigns and health issues to be provided to the public. Medik TV is the official broadcaster of the Ministry of Health Malaysia (MOH) and has exclusive broadcasting rights in all government hospitals and clinics throughout Malaysia. As one of the initiatives under the Economic Transformation Program (ETP), Medik TV fully supports the government's efforts to improve the living standards of Malaysians by improving healthcare services and awareness.

A total of 168 hospitals and government agencies nationwide have been equipped with MedikTV, the official broadcasting channel of the Ministry of Health (MOH) which provides the latest information regarding MOH to the public.For more information, please visit on youtube.

Links to Specific Pages

Info@Malaysia

Introduction

Info@Malaysia is a major platform that connects all social media of Government agencies, namely Facebook and Twitter, to make it easier for citizens to get the latest information related to services and activities carried out by Government agencies. It is also a platform for citizens to search for official social media of Government agencies. To date, a total of 96 social media agencies have been collected and this number is expected to increase over time.

Why was Info@Malaysia Developed?

In the development of social media activities that are now rapidly developing, many users often take advantage. Irresponsible users act to copy official Government social media to confuse users.

What are the objectives of Info@Malaysia development?

To provide a platform that gathers all social media (facebook/twitter) of Government agencies.
To be the main platform for gathering and delivering government information to the people.
To be the main reference and search engine for official social media of Government agencies.

Main Features

One (1) local portal for all government agency social media information where citizens do not need to access many social media (MOH, MOE, JPM and others)
Unrestricted accessibility even though agencies block access to Facebook and Twitter pages.
Information from trusted sources because the information displayed is valid from the real Government social media. This can prevent users from referring to invalid Government social media sources.
Filter function, meaning citizens can choose to receive news from selected agencies only.
Search function makes it easier for citizens to search for the news they need.
No irrelevant posts and advertisements like on existing social media.
All agency-related activities are taken from the agency's official Facebook.

Statistics

Although it has only just been launched, the usage of Info@Malaysia is encouraging. Statistics show that there have been 4358 unique visitors since its launch.

Page Link

To access Info@Malaysia services, please visit; info malaysia

To register an agency account; Facebook and Twitter, please contact the Government Online Services Unit at 03-8872 7351 or email unitgos@jpm.gov.my

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