MyJalan KKR is the official application under the Ministry of Works (KKR) that serves as a one-stop road complaint centre. It was developed to enable the public to report road defects and public infrastructure issues directly through their smartphones.
Through the application, users can submit complaints in real time, complete with photos and GPS location, across various complaint categories. This helps speed up the reporting process to the relevant agencies for monitoring, maintenance, and repair works.
Key features of MyJalan KKR:
- Report damaged or pothole-ridden roads, faulty street lights, traffic light failures, road obstructions, public facilities, road furniture, and landslides
- View road-related disaster information such as road collapses and road subsidence
- Access live traffic camera (CCTV) feeds from highways across Malaysia
- View the list of motorcycle shelter locations provided by the Malaysian Highway Authority (LLM)
- Submit complaint locations using GPS
- Check the status of submitted complaints