Background

The aspiration of the YB Minister of the Ministry of Higher Education (KPT) is to create a single gateway of information related to career development and opportunities to increase the marketability of graduates and prospective graduates. In this regard, the Ministry of Higher Education (KPT) has taken the initiative to develop a one-stop portal, namely the Graduates Reference Hub for Employment and Training or GREaT. This effort is to increase the marketability of graduates especially in dealing with the impact of the Covid-19 pandemic on the national economy which has also affected the opportunities for graduates to get jobs. This portal was launched by the YAB Prime Minister of Malaysia during the Launching Ceremony of the National Economic Recovery Program (PENJANA) Ministry of Higher Education Career Advancement Programme (PENJANA KPT-CAP) at the Tunku Abdul Razak Chancellor Hall (DECTAR), UKM Bangi on 28 September 2020.

For that, graduates and prospective graduates need to be equipped with information regarding career development training and also jobs that were previously obtained through various sources and sometimes made searching difficult. So with the GREaT Portal, searching becomes just at your fingertips through a single gateway and searching time can be reduced. 

The GREaT Portal supports the fourth United Nations Sustainable Development Goals (SDG) (SDG 4) namely Quality Education and SDG 8 namely Decent Work and Economic Growth. The goal of SDG4 is to ensure quality, inclusive and equitable education and promote lifelong learning opportunities for all. In addition, the goal of SDG 8 is to promote sustainable, inclusive and sustainable economic growth, full and productive employment and decent work for all. The quality education offered by IPT in Malaysia as well as the skills development programs offered in this portal show that the GREaT portal supports SDG 4 and also SDG 8. Meanwhile, through the GREaT portal there are also modules that help graduates and prospective graduates get jobs that are appropriate to their qualifications.

What is the GREaT Portal?

The GREaT Portal offers various services to assist graduates and prospective graduates. There are services from various service providers related to marketability. These include information regarding job offers; opportunities to continue studies; applications for study sponsorship facilities; entrepreneurship programs implemented; and skills development training organized. For example, graduates can obtain information and apply for PENJANA KPT-CAP through the GREaT Portal. Meanwhile, in the near future, the PENJANA KPT-PACE (Professional Certificate) Program will be offered to final year students of Public Universities, IPTS, Polytechnics and Community Colleges. These initiatives offer opportunities for graduates and final year students to follow skills development programs that aim to produce graduates who are skilled and meet the job market.

In addition, the function of the GReaT portal has been expanded to be able to match graduates with companies and industries for job offers through the Job Matching module (JobMatching@GREaT) on the GREaT portal. This module was developed to help unemployed graduates find jobs according to their qualifications and competencies and thus increase the marketability rate of graduates in the country.

Specialties of the GREaT Portal

The GREaT Portal has three specialities, namely GREaT as a multi-lateral information platform; GREaT as a quadruple helix collaboration platform; and GREaT as an e-Participation catalyst.

As a multi-lateral information platform, the content of the GREaT Portal is not only provided by the Ministry of Education. In fact, higher education institutions, industry and graduates also have the opportunity to share information for the purpose of providing portal content. This is implemented in phases where in the initial phase, content is provided by the Ministry of Education, while content from other government and private agencies is through existing modules and links to related portals. In the second phase implemented this year, higher education institutions and industry can upload content in various forms into the developed modules.

In addition, GREaT is a quadruple helix collaboration platform that has seen the development of this portal using a strategic collaboration approach between the government, IPT, industry and community to jointly help improve the marketability of graduates. GREaT is also a catalyst for e-Participation where this portal welcomes students, prospective graduates and graduates to submit suggestions or ideas to the government on ways, methods and good practices that can be benchmarked to strengthen the marketability of graduates.

This portal has received a very encouraging response. As of July 19, 2021, a total of 203,090 visitors were recorded. Among the services that are attractive is the application to participate in programs under PENJANA KPT-CAP. Graduates are strongly encouraged to continue browsing the GREaT Portal because many new programs under PENJANA KPT-CAP will be offered from time to time.

Indeed, the development of the GREaT Portal is another new benchmark for the Ministry of Education's efforts in meeting the needs of increasing the marketability of students, prospective graduates and graduates of local IPTs. Therefore, the success of the preparation of this portal is expected to boost the marketability rate of graduates, thus indirectly contributing to the country's economic development.

More Information

Name: Puan Salwati Binti Badroddin

Telephone: 03-8870 5320

email: salwati.bad@mohe.gov.my

Name: Puan Dinesh Kaur a/p Karpal Singh

Telephone: 03-8870 5074

email: dinakaur@mohe.gov.my

#KPTPrihatin

Responsible Agency: Ministry of Higher Education

Background/Overview of the Initiative

The cashless society initiative is not a new phenomenon in this country, in fact it has been introduced and its culture of use has been fostered among Malaysian society for more than two decades.   To date, no country in the world has fully adopted a cashless society. 

The change in payment instruments from cash to cashless has developed in line with the changing lifestyle of society which is increasingly comfortable and tends to use current technology. In addition, the impact of the Covid-19 pandemic has also changed the norms of life and the perspective of society in living their daily lives. For example, buying and selling transactions do not necessarily have to be made face-to-face using cash, but can be completed virtually or without cash.

Cashless payments or transactions can facilitate transactions, such as saving time and cash handling costs, as well as being effective in reducing the risk of human error, theft, misuse and embezzlement as well as possible corruption incidents.

Implementation of Cashless Initiatives by the Ministry of Finance

The Ministry of Finance (MOF) as the policymaker, facilitator and monitor of cashless payment initiatives in the public sector has and is implementing several initiatives to encourage and promote the use of cashless, including the following:

1. Re-establishing the Merchant Discount Rate (MDR) for the use of local debit and credit cards at a lower rate as a result of studies and engagement sessions with the Accountant General of Malaysia (JANM), Bank Negara Malaysia (BNM), MasterCard, Visa International and local banking institutions. The reduction in the MDR service charge rate can also reduce the financial burden that must be borne by the Government (for revenue receipts) and the people (for non-revenue receipts). The new rates for local debit and credit cards set in 2018 are as follows:

2. The Treasury Circular relating to the use of e-wallets as one of the payment mode options in Government revenue receipt transactions is currently in the final stages of preparation which involves consultation with JANM, BNM and several selected departments as well as private companies and e-Wallet service providers such as Payments Network Malaysia Sdn. Bhd. (PayNet), financial institutions and e-wallet service providers; and 

3. Carrying out the National Cashless Payment Campaign 2020 – Cashless Boleh in collaboration with Paynet through participation by Government Ministries and Departments. This Cashless Boleh Campaign also offers lucky draw prizes that individuals who make payments to the Government cashless during the campaign period have the opportunity to win.

Development and Monitoring of E-Payments in the Public Sector

MOF has now been tasked with leading Initiative 9 to Strategy 5 under Thrust 1 of the Malaysia Digital Economy Blueprint (MyDigital) which contains various aspects of digitalization, which was launched by the Government on 19 February 2021 as a complement to the national development policy. Initiative 9 stipulates that all agencies at the Federal and State levels use cashless payments as a more effective transaction method option. The implementation of this initiative is made in two (2) phases, namely:

Phase 1 focuses on Federal Government Ministries, Departments and Agencies providing cashless payment options with a target of 75% in 2021 and achieving a target of 100% in 2022; and

Phase 2 focuses on State Governments and Agencies providing cashless payment options with a target of 25% in 2022 and achieving a target of 100% in 2023.

As of 30 September 2021, 78% of Federal Ministries, Departments and Statutory Bodies have provided cashless payment options for Government revenue receipts.

Conclusion

Efforts towards creating a cashless society culture require cooperation and coordinated action by various parties, namely the public sector, private sector, non-governmental organizations (NGOs) and civil society. The integrated cooperation includes efforts to provide/improve infrastructure, review and improve existing acts/regulations, and multiply efforts to promote and increase public awareness of the Cashless Society Initiative. The Government is committed and will ensure that access to cashless payment options in all Government agencies continues to be improved for the sake of a more efficient, transparent and effective public service delivery system.

More Information

Strategic and Corporate Financial Control Division

Ministry of Finance Malaysia

Background & Overview of the Initiative

1. In line with the Government's commitment to make the Internet a basic utility in 2021, the Ministry of Communications and Digital (KKD) has launched the RAHMAH Package Initiative, which is a package of mobile Internet and fixed Internet services at lower prices than market prices to selected target groups in line with the Malaysia MADANI concept which emphasizes the Rahmah and Ihsan approach as well as improving more comprehensive digital connectivity.
2. This initiative is implemented with the strategic collaboration of 10 telecommunications companies (telcos), namely TM (Unifi Mobile), CelcomDigi, Maxis, U Mobile, YTL Communications (Yes), TIME dotcom, Allo Technology Sdn Bhd, XOX Com Sdn Bhd, Tune Talk and Pavo Communications as well as 2 mobile phone manufacturing companies, namely Samsung Malaysia and Honor Malaysia.
3. Apart from the private sector, this Initiative is also supported by Government Ministries/Departments, namely the Ministry of Finance (MOF), the Malaysian Administrative Modernization and Management Planning Unit (MAMPU), the Ministry of Development and Local Government (KPKT), the Inland Revenue Board (LHDN), the Federal Territories Department (JWP) and the Kuala Lumpur City Hall (DBKL), especially in terms of data management and 
4. Until 14 September 2023, a total of 7 RAHMAH Packages/Incentives have been launched as follows:

• RAHMAH Mobile Internet Package (Prepaid);
• RAHMAH Fixed Broadband Package (Home Internet);
• RAHMAH People's Housing Program (PPR)/Public Housing (PA) Package @MyKabel;
• RAHMAH Allo Technology Fixed Broadband Package (Home Internet);
• RAHMAH 5G Package;
• RAHMAH Civil Servant Postpaid Incentive; and
• RAHMAH Media Practitioner Rebate Incentive.

The specification details of each Package/Incentive are as follows:

RAHMAH PACKAGE/INCENTIVE SPECIFICATION DETAILS

Prepared by:

Control and Compliance Division

Ministry of Communications and Digital

15 September 2023

Impact

1. Each Package/Incentive has its own target group with the main goal of helping to ease the financial burden of the people, especially those identified as being affected by the cost of living and to appreciate the services of the target group through the provision of one-off Incentives. The target groups for the RAHMAH Incentive Package generally include Youth, B40, People with Disabilities (OKU), Senior Citizens, Malaysian Armed Forces Veterans (ATM), Royal Malaysian Police Retirees (PDRM), Malaysian Maritime Enforcement Agency Retirees (APMM), Civil Servants, Media Practitioners and residents of the People's Housing Program (PPR) and Public Housing (PA).
2. Package offerings also include both mobile internet and fixed internet as well as Internet data services through prepaid and postpaid packages.
3. The savings offered under the RAHMAH Package are around 22% to 50% compared to the current market price while the RAHMAH Incentive can reduce the financial burden in a one-off manner for the target group involved. As of 15 September 2023, the total number of RAHMAH Package subscriptions is 231,921 with details as below.
4. Recently, the RAHMAH Package Initiative continues with the offering of RAHMAH Incentives specifically for civil servants and media practitioners. Special rebates are given on a one-off basis to recognise the services of civil servants and media practitioners in conjunction with Malaysia Day.
5. The RAHMAH Package initiative under the KKD will continue with the offering of new Packages/Incentives to target groups identified in the Government's efforts to help reduce the cost of living for the people through cheaper and more affordable Internet service prices.

TOTAL RAHMAH PACKAGE SUBSCRIPTION UNTIL 31 AUGUST 2023

There is no subscription information for the RAHMAH Incentive because the implementation of the Incentive begins on 16 September 2023.

More Information –

Puan Nurshakireen Azfar Zulkefli

shakireen@kkd.gov.my 

03-89115627

BKC was introduced on 17 March 2020 and is among the earliest COVID-19 assistance to Malaysians to help people affected by the COVID-19 outbreak. There are 2 BKC assistance, namely;

1. Special assistance of RM100 per day to Malaysians who work/do business in Malaysia but have lost income or have not been paid their salaries due to quarantine (this assistance has been closed on 31 March 2023); and
2. Special death management assistance of RM5,000 to next of kin who died due to COVID-19 (assistance is still open).

BKC is an application that can be sent via various methods such as post, email, WhatsApp and the online system bkcovid19 so that affected citizens can apply and check the status of their application quickly and easily.

In line with the lifting of the movement control order, applications are also being adjusted to only be sent via post and the online system.

As of 2 October 2023, BKC has benefited 93,613 eligible BKC 100/day applicants with a total assistance of RM108,180,700 and 34,102 eligible BKC death beneficiaries with a total assistance of RM170,510,000.

A total of 149,524 BKC 100/day applications and 43,227 BKC death applications have been received and processed by NADMA since BKC opened.

For more information, please visit:

Background

The provision of TASKA childcare fee subsidies has been enjoyed since 2007. The government, through the presentation of the 2023 Budget, has agreed to increase the monthly household income eligibility limit from RM5,000.00 to RM7,000.00 effective from 1 April 2023 for the purpose of providing TASKA childcare fee subsidies in public sector workplaces.

Implementation

The subsidy rate is based on the actual fee or a maximum of RM180.00 per month per child and is paid directly to the TASKA operator by the officer's Department. If the fee exceeds RM180.00, the remaining balance is borne by the officer concerned.

The provision of TASKA childcare fee subsidies is eligible for children under four (4) years of age on the date the child is registered at TASKA.

Officers can send their children to daycare centers at ministries or government agencies other than their workplaces, and are eligible to apply for subsidies from the Human Resources Division or the division that coordinates daycare affairs at their respective government agencies.

Further Information

• Any inquiries can be made via the JPA telephone or email line as follows:

a) Telephone: 03-8000 8000

b) Email: komunikasi@jpa.gov.my

• Related information can also be obtained from

• Complaints can be submitted via the following link:

The Accountant General of Malaysia (AGM) is developing an e-payment platform at the Federal Government level, namely the Federal Government Electronic Receipt System (iPayment). The development of iPayment is based on the Public Sector e-payment Strategic Plan (PSPSA) 2016-2020 and the direction of the AGM strategic plan 2019-2023.

The iPayment system will provide facilities for Ministries/Departments to implement electronic receipts. The public can make payments to the government using e-payment methods such as debit cards, credit cards, e-wallets or electronic money transfers either at the counter or through the iPayment portal and mobile applications that are being developed.

As of September 30, 2023, iPayment development has reached 67.79% completion and is expected to be used by 8 pilot agencies starting March 1, 2024. Currently, iPayment development is in the unit testing phase which is scheduled to be completed on November 3, 2023.

The Selangor Children's Heritage Fund or TAWAS for short, is one of the important programs in the Selangor Economic Empowerment (MES) Phase 1 agenda. TAWAS and its logo were officially launched in conjunction with the Selangor State Level Independence Day Celebration on 30 August 2008. This program is managed by the Selangor Children's Heritage Foundation (YAWAS) and is open to children born in Selangor who meet the requirements. Applications must also be made before the child is 3 years old.

On 17 August 2015, through the Second Meeting of Term 3 in the Thirteenth Division State Assembly, a Selangor Children's Heritage Trust Fund Enactment was approved to ensure that TAWAS Members receive RM1, 500.00 upon reaching the age of 18. The Trust Fund is managed by the Selangor State Government. Starting from 1st March 2014, YAWAS has introduced the TAWAS Death Benefit Scheme worth RM 1,500.00 which will be given to the heirs of TAWAS Members if the member dies before reaching the age of 18.

YAWAS also provides death benefit to the heirs of TAWAS Members who have died before reaching the age of 18. Through the approval of the YAWAS Board of Trustees in 2014, TAWAS Members who have died after 1 March 2014, the heirs will receive RM1,500 as death benefit.

The TAWAS portal was developed to make applications, reviews, updates and print TAWAS savings statements online.

However, new applications for the TAWAS program were terminated in January 2019.

The TAWAS program has supported Goal 1 in the UNSDG, which is that through this program, children born in Selangor can benefit from the TAWAS savings fund after reaching the age of 18.

Goal 1 : End poverty

Outcome/Impact

The TAWAS program is a savings fund for Selangor-born children.

Achievements and Statistics of Total Online Service Membership

The total number of TAWAS member registrations as of 10 October 2023 is 365,920 members who have been recorded on the portal.

References/Further Information 

Name, Telephone and Email of Officer to contact:

Name: Yayasan Warisan Anak Selangor

Tel: 03-5481 8800

Email: pertanyaan.yawas@gmail.com

Links to Specific Pages and FAQs

The TAWAS system can be accessed via the following websites:

Under KPWKM there are two Sheltered Workshops, namely Daya Klang Workshop, Selangor and Daya Sungai Petani Workshop, Kedah. The establishment of this workshop is to provide employment opportunities for OKU who are unable to compete in the external market. In addition, this workshop is also established to train them to be independent and improve their skills in certain fields so that they get more opportunities to work in a more open market. Daya Workshop is managed and operates in accordance with the Sheltered Workshop Rules 1979. Daya Workshop provides employment opportunities in the Work Unit (Enterprise Workshop) to OKU workers such as sewing, embroidery, bread and pastries, laundry, retail and bistro (restaurant).

Entry Application Requirements:

1. Malaysian Citizen
2. Person with a disability registered with the Department of Social Welfare
3. Category of Learning Disability (Mild) or Physical Disability
4. Aged 18 years-45 years
5. Person with a disability can be independent
6. No infectious diseases

Admission Application Procedure

Parents/guardians or Persons with Disabilities (OKU) who are interested and meet the requirements can apply for admission to the Daya Workshop through the District/Colonial/Divisional Social Welfare Office (PKMD) near their place of residence. Applicants will be asked to complete and submit the form and relevant documents to the relevant PKMD. Eligible OKU will be called for an interview session for assessment of admission to the Daya Workshop.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from

URL Link:

Information on the Daya Workshop Institution (OKU) can be accessed via the following link:

This center was established to provide vocational training and medical rehabilitation to the disabled, with a priority on the physical category. There are several courses that have been provided. Among them are

• Vocational courses such as Office Management Course (SKM Level 2),
• Women's Garment Making Course (SKM Level 3),
• Electrical Installation Course (Single Phase), and
• Prosthetics and Orthotics Course
• Metal Fabrication Course (Wheelchair Making).

Pre-vocational courses are also provided as follows:

• Art Course and Batik Technology Course.

PLPP acts as a centre of excellence for the disabled, with a priority on the physical category, which is based on skills training, rehabilitation, the support equipment industry and para sports, towards empowering the disabled to the most optimal and productive level so that they are competitive in the job market.

Admission Application Requirements:

1. Physically disabled persons registered with JKM
2. Aged between 18-40 years
3. Passed SPM, PMR or at least can read, write and count
4. Able to manage themselves
5. Free from the influence of drugs

Admission Application Procedure

Applicants, parents or guardians can apply for admission via PLPP through the District/Colony/Division Social Welfare Office (PKMD) near their place of residence.

Applicants are requested to complete and submit the form and relevant documents to the relevant PKMD.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from

URL Link:

PLPP information can be browsed via the following link:

Rumah Ehsan (RE) was established in 1998 to provide care, treatment and protection to sick and infirm senior citizens in a comfortable and peaceful atmosphere.

The services and facilities provided at RE are:

• Care and protection
• Guidance and counselling
• Physiotherapy services
• Religious guidance
• Recreation and occupational rehabilitation
• Medical treatment

There are two Rumah Ehsan (RE) in Malaysia.

1. RE Dungun, Terengganu.

2. RE Kuala Kubu Bahru, Selangor.

Entry Criteria:

1. Malaysian Citizen
2. Unable to take care of themselves
3. No heirs/guardians
4. Not suffering from a communicable disease
5. No source of income/unable to support themselves
6. Certified by a government medical officer as indigent
7. No psychiatric illness

Admission Procedure:

Application for admission is voluntary in accordance with the Poor Hospital Management Rules 1978.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from
• Related

Pautan URL:

Maklumat Rumah Ehsan boleh dilayari melalui pautan berikut:

This institution provides care, protection, rehabilitation and training to the Learning Category Disabled according to their respective abilities and capabilities and also provides protection and care to those with severe disabilities. Residents are placed at TSH for a period of three (3) years or until they reach the age of 18. During that period, residents will be given appropriate care, protection and rehabilitation in accordance with the Rules of Mental Disability Rehabilitation Centres 1977. In addition, Taman Sinar Harapan is also a Safe Place for protection especially for children with Learning Category Disabled under the Children's Act 2001.

Admission Application Requirements:

1. Malaysian Citizen
2. Learning Disability Category
3. Disabled Persons Registered with the Social Welfare Department
4. No infectious diseases

Admission Application Procedure

Parents or guardians can apply for voluntary admission to Taman Sinar Harapan through the District/Colonial/Divisional Social Welfare Office (PKMD) near their place of residence.

Applicants are requested to complete and submit the form and relevant documents to the relevant PKMD.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from
• Related

URL Link:

TSH (OKU) information can be browsed via the following link:

iPayment or the Federal Government Electronic Receipt System is an integrated electronic receipt system developed by the Accountant General's Department of Malaysia for use by Federal Government agencies to manage public payments for government services. 

The use of iPayment is targeted at agencies that meet the following criteria:

The public can make payments for Government services that have been registered with iPayment via the portal (https://ipayment.anm.gov.my), counter or mobile application (download via Apple App Store or Google Play) using the following payment modes:

Agencies and Services that have registered with iPayment (until 31 December 2024)

iPayment Implementation Statistics (as of 31 December 2024)

Contact Person:

Amiruddin bin Abd Manaf  C.A(M)

Consulting Services Division

Accountant of the Government of Malaysia

Phone: 03 - 8886 9702

Email: amiruddin@anm.gov.my.

The eGUMIS (electronic Government Unclaimed Money Information System) portal is a digital platform developed by the Accountant General of Malaysia (JANM) to facilitate the online submission, review, and claim of Unclaimed Money (WTD). This initiative aims to empower the delivery of government services through the use of efficient, user-friendly, and transparent digital technology.

The portal supports the United Nations (UN) Sustainable Development Goals (SDGs), specifically:

• SDG 8 (Decent Work and Economic Development): Promote economic efficiency through inclusive and transparent financial systems.
• SDG 16 (Security, Justice, and Strong Institutions): Strengthen public institutions through technology to enhance accountability and access to information.

Launched in 2020 as part of the government's digitalization initiative, eGUMIS continues to undergo improvements to strengthen its effectiveness and increase user satisfaction.

eGUMIS Key Functions and Processes

The eGUMIS portal provides the following services:

1.      Submit WTD online:

Registered companies and firms can submit WTD information electronically and information on the amount submitted in accordance with Section 10 of the Unclaimed Moneys Act 1965.

2.      Check WTD online:

Users only need to enter their identity card number or company registration number to check the existence of WTD.

3.      Digital claim application:

Claim applications can be made online and supporting documents can be submitted electronically.

Impact of eGUMIS

As of 31 December 2024, the eGUMIS portal has received 25,793,855 visitors and processed 636,204 refund claim applications. Complete statistics since its implementation in 2020 can be seen in Figure 1.

Figure 1: eGUMIS Statistics for the Years 2020 to 2024

The implementation of eGUMIS has provided great benefits to the people and the country, including:

1.    Better accessibility:

The WTD review and claim process can be done at any time without physically attending the counter/Government office.

2.    Penjimatan kos dan masa: 

A fast process reduces travel costs and waiting time.

3.   Transparency and trust:

Users can evaluate a more transparent process, increasing confidence in the Government's management of WTD.

4.    Awareness raising:

More citizens are now aware of their right to claim WTD.

Overall, eGUMIS reflects the government's commitment to improving public service delivery, supporting the well-being of the people, and driving Malaysia towards sustainable digitalization.

More information

Contact person:

Husna binti Hela Ladin

03-8000 8651

husna.hela@anm.gov.my

Syed A'kashah bin Said Abdullah

03-8000 8622

syedakashah@anm.gov.my

Responsible agency:

Unclaimed Money Management Division (BWTD),

Accountant General of Malaysia Department

The Accountant General of Malaysia (AGM) has been given the responsibility of carrying out the approval of Company Auditors and Liquidators under the Companies Act 1965 since 2006.

Through the provisions under the Companies Act 2016, the Minister of Finance has delegated authority to the AGM for the approval of Company Auditors and Liquidators. AGM has implemented the approval of Company Auditors and Liquidators online through the Business Licensing Electronic Support System (BLESS) starting 8 March 2016.

The BLESS portal is an integrated digital platform developed to process federal business licenses end to end. The BLESS development proposal was approved through the Business Facilitation Special Task Force (PEMUDAH) Meeting on 30 March 2007. In the early stages of development, the Implementation Coordination Unit, Prime Minister's Department (ICU, JPM) was given the responsibility to develop BLESS. Subsequently, starting in 2018, BLESS was placed under the supervision of the Ministry of Entrepreneur and Cooperative Development (KUSKOP).

In addition to JANM as the Approving Authority, regulatory agencies that also use BLESS for the purpose of monitoring applications for approval of Company Auditors and Liquidators are the Malaysian Institute of Accountants (MIA), Companies Commission of Malaysia (SSM), Bank Negara Malaysia (BNM), Securities Commission of Malaysia (SC) and the Insolvency Department of Malaysia (MdI). The agencies involved also play a role in receiving and providing online support comments for Company Auditors and Liquidators' approval applications.

Objectives

There are four (4) main objectives for the implementation of the Company Auditor and Liquidator approval service online through BLESS, namely:

i.Provide a platform for applicants to make new applications or renew Company Auditor and Liquidator approvals online through BLESS;

ii.Create a One Stop Online Service Centre for the public to obtain information related to the approval of Company Auditor and Liquidator in Malaysia;

iii.Make it easier for applicants to check the status of their applications online; and

iv. Improve the effectiveness of the Department's services to customers.

Types of Approvals Offered in BLESS

For services under JANM, the BLESS platform provides facilities for the following approval purposes:

i. New application for approval as a Company Auditor where eligible candidates will be screened through a further interview process by JANM;

ii. Application for renewal of approval as a Company Auditor where the monitoring review and support of the regulatory agency is made online;

iii. New application for approval as a Liquidator where eligible candidates will be screened through a further interview process by JANM; and

iv.     Application for renewal of approval as a Liquidator where the monitoring review and support of the regulatory agency is made online.

Impact of BLESS Usage

Before the use of BLESS, all applications for Company Auditor and Liquidator approval were made manually where applicants had to submit five (5) copies of application documents for reference by JANM and the regulatory agencies involved.

With the creation of the BLESS platform, the submission of Company Auditor and Liquidator approval application documents can continue to be made online more quickly and easily. Based on BLESS usage statistics from 2020 to 2024, the total number of new Company Auditor and Liquidator approval applications received through BLESS was 958 and 60 respectively as shown in Figures 1 and 2.

Figure 1: Statistics of new approval applications for Company Auditors.

Figure 2: Statistics of new approval applications for Resolvers.

Throughout the years 2020 to 2024, the total number of applications for renewal of approval of Company Auditors and Liquidators was 4,343 and 438 respectively. Statistics of applications for renewal of approval of Company Auditors and Liquidators for the last five (5) years are as shown in Figures 3 and 4.

Figure 3: Statistics on Company Auditor approval renewal applications.

Figure 4: Statistics on applications for renewal of Liquidator approval.

As of January 2025, a total of 1,960 Company Auditors and 187 Liquidators with valid approval periods have been approved under the Companies Act 2016.

The implementation of BLESS has provided the following benefits:

i.Reducing the use of paper which indirectly supports environmental sustainability;

ii.Simplifying customer affairs where customers can apply for approval through BLESS wherever they are within the recommended time frame;

iii.A more efficient and effective monitoring process from regulatory agencies involved in approval matters; and

iv.Improving the efficiency of government revenue management where this platform also supports e-payment transactions (cashless transactions) and the effectiveness of local reporting within the system.

Indirectly, the licensing platform used by JANM can also support the United Nations (UN) Sustainable Development Goals (SDGs), specifically:

• SDG 8 (Decent Work and Economic Development): Promote economic efficiency through a transparent licensing system and opportunities for qualified people to offer professional services; and
• SDG 16 (Security, Justice, and Strong Institutions): Strengthen the governance of public institutions through the use of technology to increase accountability and access to clients.

Overall, BLESS reflects the government's commitment to enhancing the implementation of the modernization of the public service delivery system and supporting the Malaysian Government's efforts towards empowering sustainable digitalization.

The following are the links that can be referred to for the approval of the Company Auditor and Liquidator as follows:

User search link:

1) Agency Name: Accountant General's Office of Malaysia

2) License Name: i. Auditor's Approval

ii. Liquidator's Approval

Further information

Contact person:

1.    Mr. Mohamed Syamsuddi bin Mohamed Shamsudin

  03-8882 1118

  syamsuddi@anm.gov.my

2.    Ms. Siti Norliana binti Zakaria

 03-8882 1196

 sitinorliana@anm.gov.my

Responsible agency

Accounting and Management Development Division (BPPP),

Accountant General of Malaysia (AGM) Department

The Ministry of Education Malaysia (MOE) is responsible for providing quality education, educated individuals, a prosperous nation and maintaining a quality education system to develop individual potential to meet the aspirations of the country. Accessible facilities are divided into 5 levels, namely; Pre-School, Primary School, Secondary School, Pre-Graduate and Higher Education. More information regarding facilities can be found here