MYINITIATIVE

Introduction

In 2020, the Ministry of Higher Education Malaysia (MOHE/KPT) was granted approval for funding under the National Economic Recovery Plan (PENJANA KPT–Career Advancement Programme, PENJANA KPT-CAP). This programme is structured to provide reskilling and upskilling, exposure to the gig economy, and entrepreneurship pathways, while offering graduates opportunities for job placement. The main objective of the programme is to reduce the impact of the pandemic on graduate employability in the country.

Following this initiative, the PENJANA KPT-CAP Application System was developed under the Graduates Reference Hub for Employment and Training (GREaT) Portal, Ministry of Higher Education. The system aims to enable eligible Malaysian graduates from public universities, polytechnics, and community colleges to submit applications for the various programmes offered under PENJANA KPT-CAP with greater ease and efficiency. The purpose of this system is to simplify access for qualified Malaysian citizens to participate in career advancement opportunities and to improve the marketability of graduates through a more organized digital platform provided by the Ministry.

Objectives

The PENJANA KPT-CAP Application System is intended to monitor and track programme offerings by Higher Education Institutions (IPT), the implementation of programmes by appointed organizing companies, the number of applications and offers, participant attendance, and the performance of allocated expenditure. All data on programme offerings and execution collected in a structured reporting format will be submitted to the skills enhancement coordinator under PENJANA, namely Human Resource Development Fund / Pembangunan Sumber Manusia Berhad (HRDF/HRDF), Ministry of Human Resources.

The system has also been integrated with the Graduate Tracer Study System (SKPG) of the Ministry of Higher Education, which stores verified graduate information from 2006 onward. Through this facility, graduates are able to apply for PENJANA KPT-CAP programmes without re-entering personal details or waiting for manual verification. Users only need to log in using their national identification number (new IC) as unique identification, as all records in SKPG have already been reviewed and validated by IPT during the year of convocation.

Way Forward

The system will be expanded to Private Higher Education Institutions (IPTS) to enable both IPTS and their graduates to apply for programmes under PENJANA KPT-CAP. Modules for programme offerings and implementation reporting are currently being improved to make the platform more flexible and modular in handling highly dynamic programmes resulting from the rise of COVID-19 cases and the enforcement of the Movement Control Order (MCO/PKP).

In addition, the application system will be linked to the MyMoheS System of the Ministry of Higher Education, which compiles final-year student information from public universities, polytechnics, and community colleges. This integration will allow eligible final-year students to be verified through the PENJANA KPT-CAP system, thereby giving them early access to apply for the relevant career advancement programmes.

Impact

The development of this system has had the following positive impacts:

Graduates:

1. Able to access PENJANA KPT-CAP applications quickly and easily without filling personal information or waiting for verification.
2. Can check programme eligibility and obtain the latest offerings through email notifications sent periodically.

IPT:

1. Can offer programmes, update programme information, monitor applications, and generate implementation reports directly via the system.
2. Able to monitor the performance of organizing companies appointed on behalf of IPT.

KPT:

1. Gains fast access to verified data for preparation of reports and feedback.
2. Can analyze trends to improve policies and mechanisms of programme execution.
3. Able to generate structured reports for stakeholders.

HRDF:

1. Can access data efficiently for skills enhancement reporting under PENJANA.
2. Able to prepare and submit implementation reports to the Ministry of Finance / Ministry of Finance.

More Information

Name: Mrs. Salwati Badroddin

Telephone No.: 03-88705320

Emel:            salwati.bad@mohe.gov.my 

Name:         Mrs. Hanim Binti Sharom

Telephone No.: 03-88706914

Emel:          hanim.s@mohe.gov.my

Background

The National Economic Recovery Plan (PENJANA) is an implementation blueprint aimed at revitalizing Malaysia’s economy following the global COVID-19 pandemic. Immediate and proactive measures were required to protect citizens, support businesses, and strengthen the national economy in facing this prolonged and continuing crisis.

PENJANA outlines a short-term recovery strategy formulated through engagement sessions involving more than 100 stakeholders from both public and private sectors. Collectively, 40 initiatives valued at over RM35 billion (approximately RM35 billion) were introduced to fulfill four main goals:

• Enabling Employment & Reducing Unemployment;
• Ensuring Financial Capacity & Providing Liquidity;
• Digitalization & Operating in the New Normal; and
• Enhancing Consumer & Investor Confidence.

The implementation of PENJANA is guided by four (4) main principles:

1. Initiatives under PENJANA will continue to be refined based on priorities and needs
2. Coordinated public-private sector collaboration is not limited to Government-Linked Companies or Government-Linked Investment Companies.
3. Transparency and openness in publicizing all initiatives and results.
4. Each initiative is monitored to enable measures to be quickly refined according to needs and to ensure that aid reaches the targeted beneficiaries quickly and accurately. Data from 53 ministries and agencies is collected, analysed and shared with implementing agencies for continuous improvement through the LAKSANA unit, which is the National Inter-Agency Economic Stimulus Implementation and Coordination Unit under the Ministry of Finance.

To ensure transparency and openness, status reports on the implementation of these measures are shared weekly by the Ministry of Finance.

More Information

Telephone No. : 03-8882 4666

E-mel : penjana@treasury.gov.my

IntroductionKulim Integrated Database System, also referred to as KIDS, is an integrated database application that enables users to access various online services provided by the Kulim Kedah Municipal Council (MPKK) using a single account.

BackgroundThe KIDS Project Portal MyGovernment is implemented under the Smart Governance Initiative – Development Allocation Warrant P.43, Project Code 00400 109 1010, as part of Rolling Plan 4 (RP4) of the 11th Malaysia Plan (RMKe-11), in line with Kulim’s selection as a pilot Smart City under the Malaysia Smart City Framework.

MPKK is focused on ensuring the success of Kulim as a pioneer Smart City, which requires participation from multiple stakeholders, particularly public engagement and collaboration with government agencies to accelerate development while safeguarding environmental sustainability. The key smart elements Kulim will emphasize are: SMART GOVERNMENT, SMART DIGITAL INFRASTRUCTURE, SMART LIVING, and SMART PEOPLE.

MPKK aims for the newly introduced SMART GOVERNMENT component to deliver unified spatial data accessibility to all parties, including the public, investors, developers, consultants, and other stakeholders. This initiative is expected to reduce the gap between government agencies and the community, fostering more efficient access to spatial and GIS-based information.

Objectives

The objectives of the development of Kulim Integrated Database System (KIDS) are:

1. Creating an integrated database in applying the use of GIS includes providing information on lots, assessments, assets, and facilities in the Kulim district as the main reference source for the Agency and the public.
2. Manage district spatial information electronically and web-based to help expedite related internal and external workflows; improve government services; and
3. Generate reports and statistics automatically, in real-time, easily and quickly to improve the efficiency of the monitoring process more effectively and comprehensively.

Tools/Features UsedKIDS employs ARCGIS software and customized functions based on fundamental requirements. It is integrated with the MPKK main system supported by ORACLE and ORACLE databases, implemented via outsourcing across eight development phases:

User Requirement Study (URS); System Prototype Development; Hardware and Software Procurement; Integrated Database Development; Interface Development; Testing; Documentation; and Training of Trainers (TOT).

ImpactThe impact of KIDS includes:

• Providing a more efficient medium for technology transition aligned with rapid digital growth.
• Establishing a scalable platform capable of exchanging and benefiting from information across multiple core business systems, supporting long-term spatial data needs; and
• Ensuring platform sustainability in line with present and future market and IR 4.0 requirements.

Achievements/Statistics

KIDS is targeting an increase in user access of 200 visitors per day when the system is functioning 100 percent.

Way Forward

Technology security and user safety are the main agendas in realizing the Government’s aspiration toward Digital Governance. To enhance system effectiveness, an upgraded version KIDS 2.0 is planned to incorporate broader functions and IR 4.0 technologies.

The Kulim Kedah Municipal Council (MPKK) aspires to realize Kulim Smart City’s vision by leveraging information technology to address urban issues while improving quality of life, economic growth, environmental sustainability, and more efficient municipal management.

Further Information

Haji Hamzah Bin Ab. Halim, BCK, PJK 

Director of Planning and Landscape Department

Kulim Municipal Council 

Tel. No.: 04-4325225

E-mail: info@mpkk.gov.my

PenjanaKerjaya is an incentive for employers who hire new workers. This initiative includes financial assistance to employers through the Incentive for Employee Recruitment or Hiring Incentives, training programmes for the purpose of reskilling and upskilling new employees as well as mobility assistance for workers.

First introduced on 15 June 2020 under the National Economic Recovery Plan or PENJANA, the main objective of the PenjanaKerjaya initiative is to encourage the creation of job opportunities by employers and to stimulate recruitment during and after the Covid-19 crisis. Through this incentive, the unemployment rate among local citizens can be reduced and subsequently drive the recovery of the national economic sector forward.

The implementation of PenjanaKerjaya in 2020 provided employment opportunities to more than 132,118 individuals, making the total placements by the employment service PERKESO as of 31 December 2020 reach 161,603 persons.

The success of PenjanaKerjaya in 2020 led to the continuation of PenjanaKerjaya 2.0 under Budget 2021. With better incentive rates and the addition of recruitment categories, PenjanaKerjaya 2.0 this year is expected to place more than 250,000 job seekers with new employers.

RECRUITMENT CATEGORY

There are several categories of employment that employers are eligible to apply for, including:

Workers Aged 40 and Under

ncentive: Employers will receive financial incentive amounting to 40% of the employee salary hired with wage ceiling set at RM10,000. Maximum payment receivable by employers is RM4,000 per month.

Training: Employers can send new workers to training courses with maximum cost up to RM7,000.

Mobility Assistance: Workers are eligible to receive mobility assistance if they accept job offers far from resident location amounting to RM500 for distance less than 100km and RM1,00 for distance more than 100km.

Workers Aged 40 and Above/ Vulnerable Groups (Individuals with Disabilities, SOCSO Return To Work Participants, Ex-Prisoners and Drug Addicts, and the Extremely Poor)/ SIP (Employment Insurance System) Benefit Recipients and Long-Term Unemployed

Incentives: Employers will receive an incentive of 60% of the employee's salary, with a maximum amount of up to RM6,000 per month.

Training: Employers can send new employees for training courses with a maximum cost of up to RM7,000.

Mobility Assistance: Employees are eligible to receive mobility assistance if they accept a job offer away from their place of residence of RM500 for a distance of less than 100km and RM1,00 for a distance of more than 100km. 

Malaysianization (Local Workers Replacing Foreign Workers or Expatriates)

Incentives: Employers are eligible to receive a financial incentive of 40% of the employee's salary, with a maximum amount of up to RM4,000. Employees are also eligible to receive an incentive of 20% of the salary received, with a maximum amount of up to RM2,000.

Training: Employers can send new employees for training courses with a maximum cost of up to RM7,000.

Mobility Assistance: Employees are eligible to receive mobility assistance if they accept a job offer away from their place of residence of RM500 for a distance of less than 100km and RM1,00 for a distance of more than 100km.

Apprenticeship Program (School Leavers or Graduates Employed Under the Apprenticeship Program)

Incentives: Employers are eligible to receive a financial incentive of RM1,000 for a maximum period of 3 months for each apprentice recruitment.

Training: Employers can send apprentices for training courses with a maximum cost of up to RM4,000.

Mobility Assistance: Employees are eligible to receive mobility assistance if they accept a job offer away from their place of residence of RM500 for a distance of less than 100km and RM1,00 for a distance of more than 100km.

JOB CREATOR 2.0 APPLICATION STEPS

The following is the procedure for employers to apply for the PenjanaKerjaya 2.0 incentive:

1. Advertise job vacancies and recruit new workers at MYFutureJobs Portal.
2. Register new workers and submit application at PenjanaKerjaya system.
3. Pay EIS and PERKESO contributions via ASSIST PERKESO Portal.
4. Register workers for training courses if necessary.
5. Register workers for Mobility Assistance if eligible.

For further information on PenjanaKerjaya 2.0 incentives, employers can contact 1-300-22-8000 or 03-80915300 or email at penjanakerjaya@perkeso.gov.my.

INTRODUCTION

The Rural Community Centre (PKD) is one of the initiatives of the Ministry of Rural Development (KPLB) to help improve the standard of living and well-being of rural communities. PKD is a restructuring of the Rural Transformation Centre (RTC) and Mini Rural Transformation Centre (MRTC) implemented by the Government on 11 October 2018. This restructuring maintains the existing functions of the RTC and MRTC and also involves empowering the roles of 191 PKDs throughout the country including Sabah and Sarawak with additional functions to provide better services to the local community in line with the PKD motto, which is “One Stop for Various Services”.

The objectives of the establishment of the Rural Community Center (PKD) are as follows:

• Providing community training in the form of skills and Information and Communication Technology (ICT) to the local community;
• Increasing awareness, exposure and encouraging the use of ICT among rural communities to bridge the digital divide;
• Becoming a platform for Government/Private/Non-Governmental Organization (NGO) agencies to deliver services/products/information to the rural community;
• Becoming a center for local economic activities to encourage rural communities to venture into the economic and entrepreneurship fields in addition to providing a platform for rural entrepreneurs to promote their products/services; and
• Becoming a center for volunteer activities with the involvement of the local rural community and Government/NGO/Private/Institute of Higher Education (IPT) agencies.

The functions and roles of the Rural Community Center are as follows:

Community Training Center 

Provides skills training & ICT training to local residents;

Women's Activity Center

Provides or organizes programs that can enhance the role of women in rural community institutions, especially increasing their involvement in the economic and entrepreneurial sectors as well as leadership.

One-Stop Service Centre 

Provides services needed by the local community in collaboration with Government/private/Non-Government Organisation (NGO) agencies such as JPJ mobile counters, collection and distribution centres for Pos Malaysia.   PKD also acts as a centre for disseminating information on Government agency services;

Volunteering

Organises volunteering programmes/activities with the involvement of the local community such as free tuition, awareness briefings and gotong-royong activities; and

Rural Entrepreneur Product Collection Centre

As a hub for collecting and promoting rural entrepreneur products.

IMPLEMENTATION OF ICT IN RURAL COMMUNITY CENTERS (RCCs)

The importance of implementing ICT in RCCs is also stated in the Action Plan Steps set out in the Rural Development Policy (RDP). The formulation of this RDP also refers to the United Nations targets under the Sustainable Development Goals 2030 agenda and the thrusts of the RDP involving RCCs are as follows:

(i) Thrust 4: 

Complete and Sophisticated Infrastructure under the policy statement – ​​access to telecommunications and broadband at affordable rates in rural areas through the development, expansion and improvement of PKD to provide exposure to rural communities on ICT;

(ii) Thrust 5: 

The Excellence of the Rural Youth Generation under the policy statement – ​​the youth generation enjoys a sustainable income through entrepreneurship by diversifying programs through PKD as a center of local economic activities, especially in the fields of business and entrepreneurship;

(iii)Thrust 6: 

Progressive Rural Women  under the policy statement – ​​economic empowerment of rural women through increasing opportunities for women's involvement in the economic and entrepreneurial sectors through increasing ICT accessibility to women for women's empowerment programmes with the use of ICT facilities in PKD; and

(iv)Thrust 10: 

Integrated Housing, Regional Development and Rural Settlement under the policy statement by strengthening the role of PKD through a review of the role of PKD and empowering the role of PKD Managers in rural economic growth.

In relation to this, PKD plays a role to increase awareness and provide exposure to rural community regarding Information, Communication and Technology (ICT) and bridge the digital gap between urban and rural community by implementing services and programmes such as below:

• providing computer training room that place desktop computers for course participants and PKD visitors;
• organize courses and trainings based on Information, Communication and Technology (ICT);
• enhance support services to rural community to paradigm shift towards digital transformation;
• upgrade internet services to broadband with bandwitdh capacity minimum 8 Mbps;
• expand strategic cooperation with agencies such as PERKESO for labour market advancement programmes;
• PKD also activated as rural online vaccination registration centre started 20 May 2021;
• offer services such as Register Bank Agent (RBA) for utilities bill payment and digital economic activities;
• help rural citizens access internet services and digital economic facilities; and
• support rural students desktop computers and internet facilities for Teaching and Learning from Home (PdPR) during Covid-19 pandemic.

CLOSING

The Ministry through PKD will always ensure that rural communities will also enjoy the benefits of ICT implementation, and the 2021 Budget also recognizes telecommunications as the country's third public utility.   In addition, PKD will also further intensify ICT-based services or programs so that rural communities can adapt to new norms with the needs of digitalization in life.

Background

The Participant Community Portal was completed in May 2015 and can be accessed via the link felcra participant. This portal contains registration and login information for Participants and contains Participant information, project information, profit information and development cost. This portal serves as a link and information sharing platform between FELCRA Berhad and ‘Stakeholders’, namely FELCRA Berhad Participants.

Impact

This medium is to reduce the gap in the distribution of information between Participants and agencies, especially for Participants who are separated due to geographical factors throughout Malaysia. The information obtained can be used as a guide for future Rural Development programs. Through this Participant Community Portal, Participant Citizens can access the following information.

1. Participant Information

Participant's basic information which contains Participant's information, occupation and Participant's family information which consists of information about spouse and children. 

2. Participant's Project Information

Detailed information regarding Participant's land ownership. This information includes the area of ​​holding and where Participant's land is registered. 

3. Profit Information

Participant's project information where Participant can view Dividend Profit Slip. Participant only enters the registered project and chooses to view the type of profit payment and profit year. All relevant information will be displayed. 

4. Development Cost Information.

Information regarding the total costs incurred by FELCRA Berhad starting from the planting process until the fruiting process.

PARTICIPANT COMMUNITY PORTAL PROCESS FLOW

Further Information

Name, Telephone and Email of Officer to contact: informasi.peserta@felcra.com.my

Responsible Agency: FELCRA Berhad

MyMall is a digital entrepreneurial ecosystem development platform introduced by the Ministry of Entrepreneur and Cooperative Development (KUSKOP) on April 12, 2022. MyMall consists of four main axes, namely e-commerce, entrepreneurial training, access to business financing and marketing. The creation of MyMall is to promote the digitalization process of micro, small and medium enterprise (PMKS) entrepreneurs in Malaysia, especially when facing economic challenges following the spread of Covid -19.

To make MyMall a comprehensive ecosystem development platform, KUSKOP has taken the initiative to integrate all e-commerce platforms under its agencies under MyMall. The purpose of this integration is to ensure that charges to entrepreneurs are adjusted at a minimum rate thus minimizing the price of goods/services offered to buyers. Apart from that, related promotional costs can be consolidated under one platform.

To encourage more SMEs to join the platform, the Ministry also implemented an onboarding process for entrepreneurs in the field. During the onboarding session (which was offered free of charge), entrepreneurs were given instructions on how to open an account on MyMall, upload their products or services on the platform, and were guided to handle orders and deliver goods to buyers.

Outcome

Since its launch until 31 July 2024, MyMall has 2,264 customers, 2,358 active merchants consisting of 1,985 products, and has generated sales revenue of RM8.85 million.

The provision of this platform is aimed at helping to boost local PMKS business activities, which will indirectly open up more job opportunities in the country. This will also be a catalyst in achieving the target of PMKS contribution to Gross Domestic Product (GDP) of 45 percent by 2025.

Through MyMall, KUSKOP is committed to ensuring a more inclusive ecosystem in supporting the competitiveness of local entrepreneurs, especially micro-entrepreneurs. Looking at the long-term plan, all the results and findings obtained through MyMall will be important information in helping KUSKOP formulate new entrepreneurship policies or guidelines. This in turn can help set goals and determine the direction of entrepreneurship development in this country.

Further Information

The implementing agency for the MyMall project is SME Bank. The appointment of SME Bank as the implementing agency is due to the agency's experience in managing its e-commerce platform, ODELA.

The KUSKOP officers who can be contacted are:

Links To Pages

The MyMall2.0 application can also be downloaded on the Google Play Store and the App Store.

The MalaysiaBiz Portal, launched in December 2020, is a single gateway to facilitate business registration and license applications online. The portal aims to encourage new business establishment and increase company formalization by creating a business-friendly environment to enhance the country's competitiveness. 

The National Entrepreneur and PMKS Development Council (MPUPK) meeting has approved the development of the MalaysiaBiz Portal as one of the high-impact programs under the SME Master Plan (2012-2020). The development of the MalaysiaBiz Portal was led by the Malaysian Administrative Modernization and Management Planning Unit (MAMPU) in 2016 and was later led by the Ministry of Entrepreneur and Cooperative Development (KUSKOP) in December 2020 and subsequently taken over by SME Corp. Malaysia in May 2021.

MalaysiaBiz Portal Services and Benefits

MalaysiaBiz Portal offers various online services as follows:

• Applications for 23 types of business registration such as sole proprietorship, partnership, cooperative, corporate body and multi-disciplinary practice;
• Applications for 80 types of business licenses such as scheduled goods manufacturing licenses, printing press licenses, housing developer licenses, business and advertisement premises licenses, hawker licenses and contractor registration certificates;
• Create an interactive search to enable users to obtain business descriptions and check licenses related to business activities;
• Purchase MyBiZ-DATA company profiles;
• Provide a personal dashboard to make it easier for users to monitor and manage all application matters; and
• Provide e-Support Helpdesk, My Inquiry and Maklumbalas to make it easier for users to submit complaints and subsequently check the status of complaints and feedback regarding the portal, licensing and so on.

SMEs can access the MalaysiaBiz Portal services through five (5) simple steps as follows:

1. Register User ID;

2. Search for business registration and/or licensing;

3. Apply for business registration and/or licensing;

4. Check application status; and

5. Approval

Achievements

As of October 2024, 3,639 pieces of information on licensing or registration at the federal, state and local authority levels have been uploaded to the Portal, covering a total of 10,688 business activities. A total of 752 Agencies and Licensing Authorities are listed in this portal, with 6 registration bodies and 62 licensing authorities integrated through the MalaysiaBiz Portal.

The MalaysiaBiz Portal is one of the Government's initiatives by providing better access to online services in realising the Digital Government agenda.

Further Information

Name, Telephone and Email of Officer to contact:

1. Mohd. Faiz bin Mohammed Yunus (faiz@smecorp.gov.my)
2. Dottie Azura binti Mohd Nordin (dottie@smecorp.gov.my)

Responsible agency:

SME Corporation Malaysia (SME Corp. Malaysia)

Links to Specific Pages:

The PgLAND portal is a facility that allows Penang Land Administration customers consisting of law firms, developers, surveyors, government agencies, auctioneers and the public to transact online for Land Tax and Parcel Tax payments, purchase of Private and Official Search documents and business and non-business Transfers. The implementation of the PgLAND system involves the Land and Mines Office (PTG) and all District and Land Offices (PDT) in Penang.

Advantages of the PgLAND system:

• Easy to access with internet access anytime and anywhere.
• Online payment using Internet Banking (FPX), Credit Card or Business Account (B2B).
• Download copies of bills and receipts as well as payment history records.
• Faster tax payment by setting favorite tax accounts.
• Transaction hours via PgLAND are every day starting at 1.00 am to 10.00 pm.
• Document submission and collection times via counter are the same as office operating hours.

Outcome

The project benefits and impacts are as follows:

1. Increase the efficiency of counter operations in digitizing face-to-face counter operations; 
2. Improve the land administration delivery system; 
3. Reduce customer complaints; 
4. Simplify customer transactions; 
5. Support the KPIs of digitizing land services in a cashless and end-to-end (E2E) manner;  and 
6. Support the Public Sector Digitalization Strategic Plan 2021-2025.

Achievements

To date, the PgLAND portal has had 154,656 registered ID accounts. Although land and parcel tax payments can be made without having an ID, the number of ID registrations shows user acceptance of this portal. The trend of online payments on the PgLAND portal has also increased compared to the beginning of the implementation. The Penang PTG always carries out promotions to increase public awareness and encourage customers at the counter to switch to online services for three (3) transactions, namely payment of Land Tax and Parcel Tax, purchase of Private and Official Search documents and submission of transactions and non-transactions.

Statistics/Figures/Pictures/Icons

Figure 1: PgLAND implementation involves all PTG and PDT areas

Figure 2: PgLAND Implementation Phase

Figure 3: Promotion of PgLAND through the official PTGPP portal

Further Information

Responsible Agency:

Penang Lands and Mines Office

KOMTAR, Penang

Email: webptg[at]penang[dot]gov[dot]my

The Penang Smart Parking (PSP) system was implemented in 2019 by the Local Government Division (BKT) in collaboration with the Penang City Council (MBPP), Seberang Perai City Council (MBSP) and HeiTech Padu Berhad.

The objective of establishing the PSP system is to encourage the use of smart applications for parking payments and upgrade the smart enforcement system for use by local authorities.

Following the establishment of the PSP system, users of Parking Lots (TLK) in the areas under the jurisdiction of the Penang Local Authority (PBT) can save a lot of time in finding parking and paying parking charges online without having to queue long.

At the same time, the PSP system is a user-friendly, simple, suitable and widely applicable system. In addition, PSP system users can quickly locate the best parking space and pay for parking with cashless payment. The PSP system also provides a pleasant parking experience with the Internet of Things (IoT) and new technologies.

Impact:

PTK TLK users can save a lot of time to find parking and pay parking charges online without having to queue in long lines.

Achievements:

• Best Recipient of the Infrastructure Track of the Public Sector Innovation Awards (Alnsa) 2023
• Gold Award in the International Convention on Quality Circles (ICQCC) 2022 Program Participation

Statistics/Figures/Pictures/Icons:

More Information

Name: Puan Nurjannah binti Mohd Idris

Phone: 04-6505928

E-mel: nurjannah.idris@penang.gov.my

Links to Specific Pages and FAQs

MyPPSM is an online portal developed by the Public Service Department (JPA) and comes into effect from 1 January 2022. This portal is equipped with various features that facilitate access to all Human Resource Service Circulars (PPSM).

This portal contains six (6) main clusters of PPSM, namely:

1. Service Management (UP);
2. Service and Staffing Scheme (SP);
3. Human Resource Development (SM);
4. Remuneration (SR);
5. Organizational Administration (PO); and
6. Pension (PP).

The design of the portal and documents in a user-friendly flipbook format facilitates navigation and information search where specific document searches can be made based on keywords, reference numbers or titles. This portal is also constantly updated to ensure that the latest information is always available. In addition to PPSM, this portal also provides links to other documents such as Acts, Regulations and General Orders, Remuneration System, Service Circulars, Circular Letters as well as external links. This portal can be accessed by all public officials and the public.

To date, there are 23 Master Circulars and 168 Resolutions in force in MyPPSM that can be referred to.

OUTCOME

• Benefits To Public Officials

MyPPSM provides various benefits to civil servants by helping civil servants access the information they need online quickly and accurately, thereby increasing efficiency in carrying out their duties. In addition, this portal also provides clear guidance on the rules and procedures that civil servants must comply with regarding aspects of service, employment, human resource development, remuneration, organizational administration and pensions.

• MyPPSM as a Career Compass

MyPPSM serves as a compass to help civil servants plan and manage their careers more effectively. Civil servants can refer to various circulars related to career development to plan their career direction. With access to complete information, they can make smarter decisions, including choosing the appropriate training program to improve their competencies. In addition to civil servants, the public also obtain the necessary information including service schemes in the civil service.

• MyPPSM as a Catalyst for Digital Transformation

MyPPSM plays a key role in supporting the government's digital transformation initiatives by providing access to documents in digital and online formats. This reduces paper usage and improves document management efficiency. In addition, MyPPSM also facilitates collaboration between various Government agencies through information and resource sharing and contributes to increased transparency in the public service by providing access to information related to Government policies and procedures.

MyPPSM will continue to be enhanced with the addition of new features and integration with other systems, thus making MyPPSM a more complete and comprehensive one-stop portal to meet the needs of public officials.

For further information regarding the MyPPSM portal, the officers who can be contacted are as follows:

Name               : Dr. Noor Rizawati Binti Nasir

No. Phone      : 03-88853028

Email address : rizawati.nasir@jpa.gov.my

Name               : Mohammad Firdaus bin Norrzuan

No. Telephone : 03-88853840

Email address : firdaus.norrzuan@jpa.gov.my

What is the 1nita Project?

The 1nita Project is an e-business platform developed specifically for Small and Medium Enterprises (SMEs) led and led by women entrepreneurs to improve their capabilities and skills in ICT in addition to providing them with a platform to run online businesses.  

The 1nita initiative is also an innovative approach for women entrepreneurs to not only do business online, but also expand the market reach of their products and services.

What are the objectives of the 1nita Project?

The main objectives of this project are as follows;

• To empower women-led SMEs through technological advancements and participate in the global economy and market towards increasing business potential and revenue.
• To help women-owned businesses market their products and services to a larger market and expand their customer reach.
• To enable women-led SMEs to contribute to achieving the aspirations of the country’s economic strategy as envisioned under the second economic stimulus package implemented by Prime Minister YAB Dato Seri Najib Tun Razak.
• To provide skills and knowledge to build successful online businesses through training and workshops. 
• To build a supportive community of women entrepreneurs and grow the 1nita initiative through networking, training and mutual assistance.
• To create a robust women’s e-marketplace exchange to promote profitable e-commerce opportunities among Malaysian women entrepreneurs

What are the benefits of the 1nita Project?

• By participating in the 1nita Project, female entrepreneurs will enjoy the following benefits:\
• Training sessions and workshops
• Efficiency in developing websites, uploading and updating content and online transactions
• Have a robust website with content such as company profiles, products and services
• Get measurable benefits from a web presence within a year of the program
• Have a .my URL for a unique company identity

Activities carried out

Sharing knowledge and training is a success factor of the 1nita Project, and more importantly it is the basis for participants to achieve optimal business results. Therefore, .my Domain REGISTRY organizes and supervises a series of workshops and seminars for this purpose. In addition, the objectives are as follows;

• To nurture women entrepreneurs to be competitive and skilled in e-commerce transactions
• To train and impart knowledge related to Internet marketing, website development using online marketing tools and website maintenance
• To familiarize women entrepreneurs with the optimal benefits of the 1nita Project platform

Introduction

Pusat Internet Desa (PID) is a program under the Communications Sector, Ministry of Energy, Water and Communications. Basically, the establishment of PID is one of the government initiatives in an effort to bridge the digital gap between urban and rural communities. This program involves the provision of ICT infrastructure facilities at post offices and the launch of a website that provides information about government services, important events and local activities, free electronic mail (e-mail) and internet facilities. Under this program, computers and internet facilities are provided to make it a community learning center that offers ICT awareness and training courses.                

Along with current developments, the role of PID is growing and is very necessary in meeting the demands of the local community, especially in efforts to empower the digital community towards socio-economic improvement. PID not only provides basic and advanced computer courses, but has become a one-stop center that provides ICT services in line with the needs of the community. PID is also the main source of reference for small entrepreneurs in promoting local products using new media mediums.

Why was the Rural Internet Centre developed?

The 8th Malaysia Plan (2001 – 2005) was designed to make Malaysia a competitive knowledge-based economy by using ICT to drive development. In this regard, ICT infrastructure has been expanded, especially in rural areas, to bridge the digital divide and enable all residents to have equal opportunities to obtain information and knowledge.

The Rural Internet Programme, or better known as the Rural Internet Centre, was launched in March 2000 in two pilot areas, namely Sungai Air Tawar in Selangor and Kanowit in Sarawak. For the purpose of expanding this programme throughout Malaysia, the Ministry has conducted a study entitled “Enhancement of Info-Communications Access in Rural Communities in Malaysia”. This study was conducted by the Japan International Cooperation Agency (JICA) from January 2002 to March 2003, involving 14 PID locations.

Based on the findings of the study, the Rural Internet Center project is proposed to be implemented in areas where people are concentrated, such as at the corner of the post office, district office, community hall or state library. In this regard, KKMM has established a joint venture with Pos Malaysia Berhad (PMB) for the implementation of this program where the annex building at the post office is used to house the PID. The selection of PID locations is in rural areas that do not have access to broadband access. From time to time, the number of PIDs has increased, making a total of 42 locations at the end of 2003.  (Refer to Appendix 1).

Objectives

The objectives of the establishment of PID are as follows:

i. To become a one-stop digital center;

ii. To create an informed community through the distribution of information and government initiatives;

iii. To bring communities closer together with information, communication and technology;

iv. To improve ICT skills in the community according to market needs; and

v. To promote the development of local content

The Rural Internet Center Framework is as shown in the diagram below:

Tools/Features used (if relevant)

What Impact Has Been Achieved Through This Program?

PID can increase awareness of the importance of ICT and the use of online applications among communities in rural areas. Subsequently, the digital divide in rural and urban areas can be narrowed as targeted in the 8th Malaysia Plan (8MP).

Achievements/Online Service Transaction Statistics (if any)

The achievements of the program implemented at PID for the year 2018 are as follows:

Forward Chain

PID's new direction is towards empowering the digital community towards socio-economic improvement. In this regard, KKMM in collaboration with the Malaysia Digital Economy Corporation (MDEC) is implementing programs such as eRezeki, eUsahawan, eGlobal Freelancer and online marketing platforms (Kumoten, Shopee and Facebook) where PID Managers are accredited as instructors. PID also collaborates with various parties such as government agencies/departments, schools, educational institutes and NGOs in the implementation of programs/activities involving a large number of participants.

More Information

Name, Telephone and email of Officer to contact:

Officer  :  En Sabki bin Mohammad Nor

Phone    :  03 - 8911 5559

Emel       :   sabki@kkmm.gov.my

Note:

PID is not operating due to the absence of the Manager.

30 PIDs are operating as of March 14, 2019.

Introduction 

The Internet Center (PI) is one of the initiatives under the Universal Service Provision Program (PPS) with the aim of providing access to broadband services to underserved communities and bridging the digital divide between urban and rural areas.Objectives

1. Provide collective Internet access in underserved areas and low-income populations;
2. Provide training and programs based on Information and Communication Technology (ICT), entrepreneurship, multimedia and Science, Technology, Engineering and Mathematics (STEM);
3. Improve the socio-economic status and empower the human capital of rural communities; and
4. Bridging the digital divide between urban and rural communities.

Impact

The focus of the Internet Center is now expanding, from providing basic ICT skills at the beginning of its establishment, the Internet Center is now a center for learning ICT, multimedia and entrepreneurship for rural communities. As an agent of transformation, the role and function of the Internet Center has also expanded as a hub for local community development.The functions and roles of the Internet Center are as follows:

1. Change Agent
2. Community Relations & Networking Center
3. Entrepreneurship & e-Commerce Center
4. Learning Center
5. Creativity & Innovation Center
6. Information Center & Repository

Various initiatives and programs have been implemented at the Internet Center which have also benefited the local community through strategic collaboration networks to enhance the skills, experience and competitiveness of participants. These programs include ICT, e-Learning, social media, entrepreneurship & e-Commerce, STEM and Internet of Things (IOT) and community engagement programs.

Achievements

The Internet Center has produced many successful individuals, especially digital entrepreneurs who have been guided to use social media platforms to market their products online to reach a wider market and thus increase their income.Among the successes that the Internet Center has contributed to the socio-economic development and human capital of the local community are as follows:

1. Producing more than 20,000 digital entrepreneurs
2. Helping more than 13,000 IT-savvy communities
3. Promoting nearly 12,000 places of interest in the surrounding area
4. Producing nearly 7,500 local content videos

As of 30 September 2019, a total of 871 have been built and are operating nationwide. The number of registered members has exceeded 600,000 and more than 400,000 non-members also use services at Internet Centres nationwide.

Statistics/Figures/Pictures/Icons

Distribution of Internet Centers in Malaysia

Direction

Internet centres across the country will be streamlined to ensure that the programmes and training provided are suitable for community needs and in line with the local socio-economy, thus being able to drive the country's digital economy agenda.Maklumat Lanjut

Name         : Puan Jacinta FelixEmel : jacinta@mcmc.gov.myPhone :  03-8688 8150

Introduction

WiFi Community Service is a WiFi hotspot service in hotspot areas in Kuala Lumpur City. WiFi hotspot refers to access provided in selected locations to allow users to access the internet via WiFi wave signals. The use of WiFi technology can increase user mobility in accessing the internet, whether indoors or outdoors.

Background

WiFi hotspots are created in popular locations in Kuala Lumpur to provide first-class infrastructure that adds value to the location.

Problem Statement 

Due to the need to install WiFi infrastructure on site, locations under the supervision of DBKL have been selected to reduce risks and problems with third parties, especially for the use and rental of space in addition to electricity usage charges.

Objectives

To provide collective and free wireless internet access services to the public to foster a knowledgeable and progressive society in the digital era. This service also provides a positive image for Kuala Lumpur City towards becoming a World Class City on par with other major cities in the world.

Impact

With the availability of free WiFi services in selected locations, internet connectivity has improved while also providing convenience to the public, including tourists. This has also given Kuala Lumpur a positive image as it moves towards becoming a World-Class City and a Smart City.

Achievements

The three selected locations, namely Dataran Merdeka, Taman Botani and Tugu Negara, began operating on 3 March 2016 to provide WiFi internet access to the public and tourists. In 2017, a total of 301,144 users used this service.

Forward Chain 

As a step forward, the expansion of WiFi hotspots is seen as an alternative that can help the public and tourists to use internet access when in hotspot locations which are mostly located outside buildings. However, due to the implementation cost for the provision and operation of WiFi infrastructure being quite high, approaches such as ‘Corporate Social Responsibility’ (CSR) need to be considered to reduce the financial burden on DBKL.

Maklumat Lanjut 

Name                  :         Mohd. Osnizam bin Othman

Phone              :         03-2617 9911

E-mel                  :         osnizam@dbkl.gov.my

On 6 March 2019, the Securities Commission Malaysia (SC) published Public Consultation Paper 02/2019 Proposed Regulatory Framework for Property Crowdfunding. This paper aims to generate discussion and obtain views and feedback from stakeholders on the proposed regulatory framework for property crowdfunding activities in Malaysia. More information...

On 17 May 2019, ECF Baru, a P2P finance operator and property crowdfunding framework, was announced at the SC Fintech Roundtable. More information...

Introduction

The e-Services Project is one of the pilot projects under the Perdana Electronic Government application initiative. This project was signed on 23 May 2000 with the aim of enabling the public to deal with the Government through various electronic channels provided, namely online and kiosks. The e-Services Project is implemented under the Build, Own and Operate (BOO) concept. The appointed suppliers (service providers and gateway providers) have developed online applications and provided ICT infrastructure for the purpose of implementing online services for the Government agencies involved. All application development costs and infrastructure provision will be borne by the suppliers. The implementation of the e-Services Project has been implemented based on the Business Model that was proposed at that time.

The agencies involved in the e-Services Project are as follows:

The Government does not incur any application development costs and infrastructure provision but only pays the cost of the services used to myEG or KOMMS.

Objectives

The objectives of the implementation of the e-Services initiative are as follows:

i. As an alternative or optional channel for users/citizens to obtain services from the Government.

ii. All user transactions using e-Services will be recorded for future transactions.

iii. The services provided to users through e-Services are end-to-end.

iv. A strategic partnership between the Government and companies in improving the service delivery system to the people.

List of e-Services

Introduction

In line with the Public Sector ICT Strategic Plan (2016-2010), the Malaysian Administrative Modernization and Management Planning Unit (MAMPU) has developed a Public Sector Strategic Collaborative Network (JKSSA) with various domestic and foreign entities consisting of Government agencies, the private sector, academia and non-governmental organizations (NGOs).

Background

JKSSA was launched in conjunction with the CIO Convex Conference on 23 November 2016. JKSSA aims to create close collaboration between the public, private, academic and NGO sectors in providing exposure to the latest ICT technology scenarios and trends, improving skills and competencies and obtaining feedback from the private and academic sectors regarding policies and implementation of Government initiatives. At the same time, this strategic collaborative also provides a space to communicate Government policies, programs and initiatives to MAMPU strategic partners. In addition, this strategic collaborative is also able to stimulate the development of innovation by taking into account the use of new technologies, thus creating a win-win situation for the Government and the private sector.

Objectives 

The objectives of JKSSA are:

• to create close collaboration between the public, private and academic sectors;
• a medium for sharing the latest ICT technology trends;
• to improve skills and competencies and obtain feedback from the private sector and academia regarding policies and implementation of Government initiatives; and
• to transform the Government service delivery system towards the implementation of a people-centred Digital Government.

Outcome

The impact of the establishment of JKSSA is as follows:

• Improving the skills and competencies of officers through the provision of training/internship programs, product development, research and publication of scholarly materials;
• Improving knowledge and exposure to the latest ICT technology scenarios and trends through seminars, workshops, roundtable discussions, studies/surveys, work visit programs and other efforts or activities implemented jointly;
• Contributing to the development of policies and strategies to improve the Government service delivery system; and
• Stimulating the development of innovation by taking into account the use of new technologies.

Forward Chain

Expand collaboration with public sector agencies, private sector agencies, academia and NGOs by diversifying programs according to established focus areas.

Introduction

The Immersion Program is a program that was proposed through The 38th Flagship Application Coordination Committee (FCC) on 19 November 2014. This program is a placement of civil servants to Private Agencies for the fast-track development of civil servants' ICT capacity.

Objectives

Through the Immersion Program, civil servants will go through a transformation process with the emergence of new ideas, the use of the latest technology and changes in the way they work towards a more critical and innovative approach in line with the modernization of the public service structure itself.

Smart collaboration through the placement of civil servants to Private Agencies can highlight the image of civil servants through self-development, personality and a more positive attitude in realizing the best management and administration of public services. Civil servants are exposed to a dynamic external environment and are instilled with personal characteristics of multi-skilled and adaptable workers.

The Weekly Meeting of the Public Service Department (JPA) with the Chief Secretary to the Government dated 14 January 2015 has agreed to the placement of officers using Special Placement Posts, JPA and administratively at the Multimedia Development Corporation (now known as the Malaysia Digital Economy Corporation (MDEC)) for a year starting in April 2015. This program involves a total of 15 officers from the Information Technology Services Scheme consisting of:

i.   5 PTM Grade F44;

ii.  5 PTM Grade F41;

iii. 3 PPTM Grade F32; and

iv. 2 PPTM Grade F29

ACHIEVEMENTS AND POSITIVE DEVELOPMENTS OF PARTICIPANTS DURING THE PROGRAMME

1. SECOND PLACE IN THE PUBLIC SECTOR HACKATON COMPETITION

The participants' exposure to the generation of brilliant and creative ideas during the first 3 months at MDEC helped the IP participants who participated in the Public Sector Hackathon in early September 2015 and produced a quality and potential mobile application using open source Public Sector data. The Immersion Program participant representative successfully secured second place out of 43 entries.

2. SUCCESSFUL DEVELOPMENT OF THE ASNAF TRACKING MOBILE APPLICATION (MOJA)

The MOJA application developed by Immersion participants has helped the Federal Territory Islamic Religious Council (MAIWP) make internal savings.   The MAIWP, through the MOJA Application Handover Meeting to MAIWP on 7 April 2016, also announced that the development of MOJA fulfilled MAIWP's desire to develop this application which had been delayed for several years.

3. DEVELOPMENT OF TECHNICAL SKILLS OF OFFICERS

The mobile application development course using native programming languages ​​has improved the technical skills of the participants. The Quality Assurance Session by MAMPU and several selected agency representatives on the production of the product on 29 March 2016 proved that the participants were capable of developing mobile applications and this was proven when all participants scored 70% and above for the technical assessment by the evaluation panel.

4. DEVELOPMENT AND IMPROVEMENT OF HUMAN SKILLS 

A total of 21 skills and competencies from the aspect of soft skills that were applied throughout the program period have been successfully fostered in the participants.   The positive development and skills of the participants can be seen through major programs involving participants such as BDA Digital Government Lab Launch, Microsoft's Imagine Cup (MMU), Jom Sembang 1 and 2 and NBOS JPA Outreach Programme.

5. DATA SCIENTIST 

Ten (10) participants of the Immersion Program have successfully become Data Scientists. Despite being burdened by the tight program schedule, the participants remain committed to completing the Coursera Data Scientist course assignments and entering the exam until completion

Forward Chain

The Immersion Program ended on 15 April 2016 and officers returned to serve in the public service, namely at MAMPU, the Public Service Department (JPA) and the Government Online Services Unit (GOS), JPM. The same initiative was continued with the MAMPU-CISCO Collaboration Industry Involvement Program which began on 1 November 2016 until 31 January 2017.

INDUSTRY ENGAGEMENT PROGRAM 

IN COLLABORATION WITH MAMPU-CISCO

Introduction

Industry Engagement Program in Collaboration with MAMPU-CISCO: IoT-Based Prototype Development Incubator (IoT Incubator) is a new program implemented with the aim of improving the competence of MAMPU ICT personnel, through collaboration between the Government and the private sector. This IoT Incubator Program is part of the industry engagement program framed within the Public Sector Strategic Collaborative Network (JKSSA).

Objectives

The program is implemented together with CISCO Systems (M) Sdn. Bhd. (CISCO Malaysia) which is a strategic partner of MAMPU with the following objectives:

i. Bridging the knowledge and skills gap between the Government and the ICT industry, particularly in relation to IoT technology;

ii. Enhancing closer cooperation and relationships between the Public and private sectors through an approach that is not solely project-based;

iii. Enhancing the capabilities of ICT personnel from MAMPU and the Public Sector in the field of IoT-based technology, as well as providing exposure to working experience in the challenging ICT industry environment; and

iv. Assisting the Government in implementing transformation, in an effort to provide the best and most relevant services to the people, by leveraging the latest technology.

The IoT Incubator was conducted for three (3) months, starting from 1 November 2016 to 31 January 2017. This program involved three (3) participants, namely two (2) MAMPU Officers from the ICT Sector and one GITN Sdn. Bhd. personnel who were representatives of the ICT industry. The IoT Incubator Program placed participants at CISCO Malaysia in Kuala Lumpur and CISCO Global Center of Excellence Songdo, Incheon, South Korea (GCoE Songdo). This allowed participants to use laboratory facilities including hardware and software owned by CISCO, for the purpose of conducting research and developing and testing prototypes. Participants with CISCO representatives at Seoul Transport Operation And Information Service (Topis), Seoul, South Korea (20 Dec)

Apart from technical assistance, knowledge and skills sharing was also carried out throughout the program with a focus on the IoT field and CISCO's product range.

Prototype Development

The Gutter Surveillance System (GSS) is a prototype developed by participants after a series of brainstorming sessions.

Prototype Development Process by Incubator Participants

The Rainwater Drain Monitoring System or GSS, was developed through the use of sensors, which are the main components to detect water conditions (level and flow). The readings obtained will be translated into data which is then processed analytically by the application system, to obtain the status of the rainwater drain.

Forward Chain

The implementation of the IoT Incubator has successfully improved the capabilities of ICT personnel at MAMPU and the Public Sector in general, in the field of IoT-based technology, as well as providing exposure to working experience in the ICT industry. MAMPU and CISCO are currently in the process of involving the Ministry of Health Malaysia, to further enhance the functional maturity of this GSS prototype which has the potential to be used as an effort to eradicate Aedes mosquito breeding grounds.

Introduction

The Immersion Program is a program that was proposed through The 38th Flagship Application Coordination Committee (FCC) on 19 November 2014. This program is a placement of civil servants to Private Agencies for the fast-track development of civil servants' ICT capacity.

Objectives

Through the Immersion Program, civil servants will go through a transformation process with the emergence of new ideas, the use of the latest technology and changes in the way they work towards a more critical and innovative approach in line with the modernization of the public service structure itself.

Smart collaboration through the placement of civil servants to Private Agencies can highlight the image of civil servants through self-development, personality and a more positive attitude in realizing the best management and administration of public services. Civil servants are exposed to a dynamic external environment and are instilled with personal characteristics of multi-skilled and adaptable workers.

The Weekly Meeting of the Public Service Department (JPA) with the Chief Secretary to the Government dated 14 January 2015 has agreed to the placement of officers using Special Placement Posts, JPA and administratively at the Multimedia Development Corporation (now known as the Malaysia Digital Economy Corporation (MDEC)) for a year starting in April 2015. This program involves a total of 15 officers from the Information Technology Services Scheme consisting of:

i.   5 orang PTM Gred F44;

ii.  5 orang PTM Gred F41;

iii. 3 orang PPTM Gred F32; dan

iv. 2 orang PPTM Gred F29

ACHIEVEMENTS AND POSITIVE DEVELOPMENTS OF PARTICIPANTS DURING THE PROGRAM

1. SECOND PLACE IN THE PUBLIC SECTOR HACKATON COMPETITION

The participants’ exposure to the generation of brilliant and creative ideas during the first 3 months at MDEC has helped the IP participants who participated in the Public Sector Hackaton in early September 2015 and produced a quality and potential mobile application using open source Public Sector data. The Immersion Program participant representative has successfully secured second place out of 43 entries.

2. SUCCESSFUL DEVELOPMENT OF THE ASNAF TRACKING MOBILE APPLICATION (MOJA)

The MOJA application developed by Immersion participants has helped the Federal Territory Islamic Religious Council (MAIWP) make internal savings.   The MAIWP, through the MOJA Application Handover Meeting to MAIWP on 7 April 2016, also announced that the development of MOJA fulfilled MAIWP's desire to develop this application which had been delayed for several years.

3. DEVELOPMENT OF TECHNICAL SKILLS OF OFFICERS

The mobile application development course using native programming languages ​​has improved the technical skills of the participants.   A Quality Assurance Session by MAMPU and several selected agency representatives on the production of the product on 29 March 2016 proved that the participants were capable of developing mobile applications and this was proven when all participants scored 70% and above for the technical assessment by the evaluation panel.

4. DEVELOPMENT AND IMPROVEMENT OF HUMAN SKILLS 

A total of 21 skills and competencies from the aspect of soft skills that were applied throughout the program period have been successfully fostered in the participants.   The positive development and skills of the participants can be seen through major programs involving participants such as BDA Digital Government Lab Launch, Microsoft's Imagine Cup (MMU), Jom Sembang 1 and 2 and NBOS JPA Outreach Programme.

5. DATA SCIENTIST 

Ten (10) participants of the Immersion Program have successfully become Data Scientists. Despite being burdened by the tight program schedule, the participants remain committed to completing the Coursera Data Scientist course assignments and entering the exam until completion

Forward Chain

The Immersion Program ended on 15 April 2016 and officers returned to serve in the public service, namely at MAMPU, the Public Service Department (JPA) and the Government Online Services Unit (GOS), JPM. The same initiative was continued with the MAMPU-CISCO Collaboration Industry Involvement Program which began on 1 November 2016 until 31 January 2017.

INDUSTRY ENGAGEMENT PROGRAM 

IN COLLABORATION WITH MAMPU-CISCO

Introduction

Industry Engagement Program in Collaboration with MAMPU-CISCO: IoT-Based Prototype Development Incubator (IoT Incubator) is a new program implemented with the aim of improving the competence of MAMPU ICT personnel, through collaboration between the Government and the private sector. This IoT Incubator Program is part of the industry engagement program framed within the Public Sector Strategic Collaborative Network (JKSSA).

Objectives

The program is implemented together with CISCO Systems (M) Sdn. Bhd. (CISCO Malaysia) which is a strategic partner of MAMPU with the following objectives:

i. Bridging the knowledge and skills gap between the Government and the ICT industry, especially regarding IoT technology;

ii. Increasing closer cooperation and relationships between the Public and private sectors through an approach that is not solely project-based;

iii. Improving the capabilities of MAMPU and Public Sector ICT personnel in the field of IoT-based technology, as well as providing exposure to working experience in a challenging ICT industry environment; and

iv. Assisting the Government in implementing transformation, in an effort to provide the best and most relevant services to the people, by utilizing the latest technology.

The IoT Incubator was conducted for three (3) months, starting from 1 November 2016 to 31 January 2017. This program involved three (3) participants, namely two (2) MAMPU Officers from the ICT Sector and one GITN Sdn. Bhd. personnel who were representatives of the ICT industry. The IoT Incubator Program placed participants at CISCO Malaysia in Kuala Lumpur and CISCO Global Center of Excellence Songdo, Incheon, South Korea (GCoE Songdo). This allowed participants to use laboratory facilities including hardware and software owned by CISCO, for the purpose of conducting research and developing and testing prototypes. Participants with CISCO representatives at Seoul Transport Operation And Information Service (Topis), Seoul, South Korea (20 Dec)

Apart from technical assistance, knowledge and skills sharing was also carried out throughout the program with a focus on the IoT field and CISCO's product range.

Prototype Development

The Gutter Surveillance System (GSS) is a prototype developed by participants after a series of brainstorming sessions.

Prototype Development Process by Incubator Participants

The Rainwater Drain Monitoring System or GSS, was developed through the use of sensors, which are the main components to detect water conditions (level and flow). The readings obtained will be translated into data which is then processed analytically by the application system, to obtain the status of the rainwater drain.

Forward Chain

The implementation of the IoT Incubator has successfully improved the capabilities of ICT personnel at MAMPU and the Public Sector in general, in the field of IoT-based technology, as well as providing exposure to working experience in the ICT industry. MAMPU and CISCO are currently in the process of involving the Ministry of Health Malaysia, to further enhance the functional maturity of this GSS prototype which has the potential to be used as an effort to eradicate Aedes mosquito breeding grounds.

Overview

In 2015, Malaysia Digital Economy Corporation (MDEC) has introduced the eRezeki programme, a programme that was designed based on the Crowdsourcing / Sharing Economy models with the main objective of providing additional income opportunities for the Rakyat via digital platforms. The programme facilitates matching of individual participants with jobs or tasks offered by various Crowdsourcing / Sharing Economy platforms via comprehensive profiling, training and on-boarding process. 

The main target group of this programme are individuals from lower income households, unemployed and underemployed, pensioners, veterans as well as individuals with disabilities. Examples of task / jobs offered in this programme includes delivery rider, personal helper, e-hailing drivers, electrician, home tutor etc.

The eRezeki initiative is also in line with and supports the following United Nations Sustainable Development Goals (SDG) :

• SDG 8 : Decent Work and Economic Growth
• SDG 9 : Industry, Innovation & Infrastructure
• SDG 10 : Reduce Inequality
• SDG 11 :Sustainable Cities & Communities

Outcome

The eRezeki Programme has proven success in delivering income opportunities to the people via the Sharing / Gig Economy model. From 2016 to 2020, more than RM1.3 billion worth of income was earned by more than 700,000 participants of the programme. The exponential growth over the years indicates the growing trend of Sharing / Gig / Freelance Economy sector in the local market and is in line with the global landscape.

Additionally, the local Sharing / Gig Economy ecosystem is also growing rapidly with the emergence of new start-ups in this space. There are more local Sharing Economy platform players in 2020 compared to the year 2015. Based on data from eRezeki, there were only 5 local platform partners in 2015 as compared to 106 local platform partners in 2020. 

Archievement

MDEC’s effort in creating new digital income opportunities for Malaysians has not gone unnoticed. The eRezeki Programme has received recognitions from several international bodies such as :

• World Information Technology and Services Alliance (WITSA) Merit Award for Digital Opportunity Category on 4th October 2016. 
• ASOCIO Digital Government Award, conferred on 15th November 2016.

The eRezeki programme was also cited in publications and conferences such as :

• Crowd Dialogue Europe, Graz 2016, Master Classes – eRezeki: Malaysia’s Strategic Approach to Crowdsourcing 
• Deloitte Insights, Voice of Asia, Second Edition, May 2017, “Digitally Engaged? Asia leads the world”
• World Bank Group, September 2018, “Malaysia’s Digital Economy: A New Driver of Development”
• Crowd Sourcing Week Global (CSW Global), San Francisco, September 2019, “Malaysia’s Experience in Crowd Labour and Sharing Economy”
• Sharing Cities 2020 : A Case-Based Approach

Contact:

Client Contact Centre (CliC)

Malaysia Digital Economy Corporation (MDEC)2360 Persiaran APEC63000 CyberjayaSelangor Darul Ehsan

Contact No. : 1-800- 88-8338

E-mail : clic@mdec.com.my

Social Media: https://www.facebook.com/myerezeki

Responsible Agency : 

Malaysia Digital Economy Corporation (MDEC) 

FAQ

https://mdec.my/erezeki/

Introduction

The eUsahawan program aims to instill digital entrepreneurship values ​​and knowledge to micro, rural and youth entrepreneurs to generate income, market products and increase sales. This initiative is implemented through learning and training in the digital entrepreneurship curriculum implemented in TVET and IPT as well as short specializations implemented in specific locations throughout the country.

The eUsahawan program is held in the form of a hands-on course using a syllabus developed by MDEC together with industry players and is recognized by the accreditation body Ofqual United Kingdom. In addition, the eUsahawan course can also be accessed online at the website http://www.mdec.my/go-ecommerce in the form of interactive online learning, as an alternative for participants who do not have access, time or ability to attend the courses held.

Objectives 

eUsahawan is a program run by MDEC and the government as an effort to help the people by providing exposure to digital entrepreneurship among Malaysian youth and micro entrepreneurs of Small and Medium Enterprises. The objective of this program is to provide exposure to digital entrepreneurship in developing micro entrepreneurs and small and medium industries, by targeting the effectiveness of the training program through the main indicator, namely online additional sales reports.

Tools/Features Used 

1. Integration of the eUsahawan Curriculum in Higher and Vocational Education Institutions:

The eUsahawan program has been implemented as part of the entrepreneurship curriculum in more than 43 higher education institutions (TVET and IPT), involving training (TOT) and development (CPD) of teaching staff, practical learning of digital entrepreneurship modules and monitoring of student performance, as well as Accelerator courses for potential students. Overall, the implementation of the eUsahawan program in IPT and TVET throughout the years 2015 - 2020 has recorded the following records:

1. 208,164 students trained
2. 108,080 students reported additional online sales
3. RM86.02 million additional online sales reported

2. Entrepreneurship Portal http://www.mdec.my/go-ecommerce

To ensure that entrepreneurs are always prepared for the challenges of the digital economy, MDEC has also provided an online platform that can help them meet their business needs such as online profiling tools, online learning, managed services recommendations and business networking opportunities. There are 57 digital entrepreneurship development modules that are ready for unlimited access. This platform also provides a simple bookkeeping application for easy financial management facilities for entrepreneurs to use.

Achievements

From January 2016 to December 2020, a total of 408,016 young and rural entrepreneurs were trained and of this total, a total of 158,340 entrepreneurs successfully reported additional sales of RM973.4 million.

About MyEG

MyEG Services Berhad (“MYEG”) is the concessionaire for the Malaysian Multimedia Super Corridor (“MSC”) Electronic Government Applications (“E-Government”). MYEG builds, operates and owns electronic channels to deliver services from various government agencies to Malaysian citizens and businesses.

The first wave we implemented in the early years (2000 – 2010) involved the Government to Citizen (“G2C”) category and the Government/Enterprise Solutions (“GES”) category. Over the past 5 years, MYEG has invested in and introduced next-generation technologies based on The Internet of Things (“IoT”) solutions. We believe that the implementation of IoT combined with data analytics will bring significant changes to our overall quality of life. Our environment will increasingly anticipate our needs rather than react to our actions.

The IoT solutions introduced by MYEG at the national level are the first of their kind in the world.

Business Areas

MyEG Services Berhad and its Group of companies are primarily involved in the business of developing and implementing Electronic Government Services (E-Government) and other related services as an E-Government initiative in addition to investments. The E-Government initiative is a program that focuses on improving the way the government operates internally, and how to provide the best services to the people. Overall, the E-Government initiative makes it easier for the public to obtain information and conduct transactions with various service providers more easily and in a more manageable time through the Electronic Services (E-Services) application.

The main Service Providers that use e-Government services and solutions are Kuala Lumpur City Hall (DBKL), Malaysian Insolvency Department (JIM), Road Transport Department (JPJ), Royal Malaysian Police (PDRM), Tenaga Nasional Berhad (TNB) and Telekom Malaysia Berhad (TMB).

The business group is divided into 2 business area strategies:

1. Government to People ("G2C")

G2C services refer to services such as booking driving theory tests, issuing and renewing licenses, Electronic Bill Payment (EBPP), summons review and payment services, and online bankruptcy and liquidation status searches (e-Insolvency).

This service is available online through G2C portals and kiosks placed in several strategic areas throughout Malaysia to allow users without Internet access to take advantage of E-Services facilities. This G2C portal allows users to make transactions directly or 'real time' and access information from several service providers (services suppliers). This makes MyEg a one-stop center for government-related E-Services where users can find information and services in a convenient package that connects to several service providers (service suppliers) in delivering services to the public.

1. Government/Enterprise Solution ("GES")

GES is a non-internet-based service such as enterprise solutions and software services, system development and maintenance as well as services provided at E-Services centres. The provision of services at E-Services centres includes aspects of the Driving Theory Test in the Driving Licence course, digital image security and the purchase of test cards to sit for the Test. This service is not internet-based and cannot be done privately.

Target businesses include services for driving schools, driving institutions, insurance companies, financial institutions, law firms, etc. GES services offer easy-to-manage and scalable programming solutions, which include software development and modification for proprietary applications.

What is UTC?

The Urban Transformation Centre (UTC) or Urban Transformation Centre is one of the Government's efforts and initiatives to provide various key Government and private sector services to the urban community in a one-stop centre or in one building. The urban community can do various things with Government and private departments in one building, saving time without having to go to other Government buildings.

It is part of the Blue Ocean strategy introduced to improve the quality of services through strategic collaboration between Government agencies and the private sector.

This initiative is implemented by the government to ensure that urban communities receive services and transactions under one roof. As a center that combines Government Shared Services such as the National Registration Department Counter, Road Transport Department, Inland Revenue Board, e-Procurement, Immigration and Kuala Lumpur City Hall (DBKL).

UTC can be an effective medium in helping to ease the burden of the population, especially to overcome the problem of rising cost of living by obtaining supplies of daily goods at reasonable prices.

Background 

The first UTC in Melaka was launched by the Prime Minister on 23 June 2012. 

The UTC is a complement to the Community Transformation Programme (CTP) to ensure that all government programme and service initiatives offer maximum service to the people as a one-stop centre.

The UTC is a symbol of the government's continuous initiatives, through more innovative and creative methods and has a great impact on the people's satisfaction with the services provided by the government.

What are the Objectives of UTC Implementation?

The objectives of UTC implementation are to: 

• Make it easier for the public to carry out various transactions with government and private departments without having to go to any other government building at any one time; "One Multi-Service Center" integrated beyond normal office operating hours.
• Make it easier for urban communities to access services provided by government agencies and Non-Governmental Bodies under one roof through the Urban Transformation Program. 

What are the benefits of UTC?

The urban community will enjoy the following benefits:

1. Government and private services in one building in the form of a one-stop centre.
2. Doing various business in one building with time and cost savings.
3. Prioritizing the people by providing comfort in life through more efficient and economical services.
4. Complementing the Community Transformation Program (CTP) to ensure that government services, initiatives and programs can provide maximum benefits to the people.
5. Facilitating people's access to services offered by the government and the private sector.

Forward Chain

In providing effective services to the people, the Government has also provided Mobile Community Transformation Centres or better known as Mobile CTCs.

Links to specific pages

Introduction

RTC is a driver and complement to the Rural Transformation Programme (RTP) which aims to accelerate the improvement of living standards and well-being of the people.

RTC connects rural communities with activities that have high added value to create economic impact and multiple incomes.

RTC offers opportunities to local residents such as:

• Sell high value-added agricultural products directly
• Purchase supplies and services for consumers at low prices
• Acquire skills, undergo training and entrepreneurship development programs
• Access financial assistance and other services directly
• Share and exchange information and knowledge

What is RTC?

RTC is a place that implements integrated initiatives introduced by the government under the National Blue Ocean Strategy 4 (NBOS4).   All these initiatives will be implemented in the RTC and an area within a 100km radius of the RTC.   Under the implementation of programs in the RTC, a total of 8 initiatives have been identified, namely:

a. Initiative 1-Skills Training for Rural Residents

b. Initiative 2-Establishment of 1Malaysia Information Kiosks

c. Initiative 3-High Value Agriculture

d. Initiative 4-Agro-Food Product Processing

e. Initiative 5-Supply Chain Management for Agricultural Produce

f. Initiative 6-University Collaboration

g. Initiative 7-Food Safety and Pharmaceutical Services

h. Initiative 8-Financial Financing Facilities for Rural Residents

The implementation of these eight initiatives is led by various Ministries in addition to cooperation and support from other relevant Ministries. For example, in the implementation of Initiative 4, which is the processing of agro-food products, agro-based industry product entrepreneurs are assisted in the development of their products through branding, labelling, packaging and certification with the assistance of various agencies, including the Federal Agricultural Marketing Authority (FAMA), MARDI and the Department of Health.

What are the RTC Implementation Objectives?

The objectives of TC implementation are as follows:

1. Increase the income of the population

2. Reduce the cost of living

3. Increase the access of rural communities to government services

What is the impact of implementing RTC?

1. Ensuring efficient delivery of public services and making it easier for the people as customers.

2. Providing benefits to rural residents to conduct any business with ministries, various state government agencies and private companies located in one building.

3. Utilizing the facilities and training provided and providing opportunities for rural residents to increase their income.

4. Opening up job opportunities and improving the supply chain of agricultural products and local economic activities in rural areas.Pautan kepada halaman yang spesifik

What is Mini RTC

Mini Rural Transformation Center (Mini RTC) is a rural sector transformation which is also part of the National Transformation Policy.

Mini RTC is a 'One Stop Multi-Service' center for villagers in obtaining services offered by the Government.

The Mini RTC program was introduced as one of the government's initiatives in an effort to accelerate the transformation of rural areas into productive, developed and competitive areas through a program to bridge the digital divide and as a one-stop center for rural communities to obtain services offered by the government.

The Mini RTC Program consists of:

a. Community Training - Providing training to local residents including rural skills training and ICT training.

b. Local Services - Providing services in collaboration with Government/private agencies, namely Financial Services and Mobile Counters/Open Counters (example: JPJ, POS, EBB)

c. Volunteering - Organizing volunteer programs/activities for local residents (example: gotong-royong, awareness briefings, tuition, KOSPEN)

d. Agricultural Produce Collection/Small and Medium Industries (SMEs) - Providing facilities for collecting and promoting agricultural produce/SME products of local residents.

Background

Mini RTC was previously known as Medan Infodesa (MID) which was upgraded in line with the announcement of the Honorable Prime Minister in the 2013 Budget. The proposed upgrade is an effort by the Government to accelerate the transformation of rural areas into productive, developed and competitive areas.

Now, the role of Mini RTC has become wider and more unlimited, compared to MID which only functions as an ICT centre and focuses on the implementation of programmes to bridge the digital divide. Mini RTC will be a platform to coordinate all programmes from various Agencies/Departments based on the concept of the National Blue Ocean Strategy 5 (NBOS 5 and NBOS 8).

The move to upgrade MID to Mini RTC can also expand the scope, role and function of the existing Manager. The focus is now on efforts to encourage collaboration between various agencies/departments/private sector in terms of energy and expertise to implement programmes at the Mini RTC premises. This collaboration is carried out by maximizing the use of existing resources in the various ministries involved to create a surge in rural development through cost savings and the implementation of programs/activities in a short period of time (quick win).

What are the Mini RTC Objectives?

1. To be a 'One Stop Centre' for rural residents.

2. To provide infrastructure for villagers to market their products to improve their socio-economic status.

Number of Mini RTCs by State

What is the impact of Mini RTCs?

The impact that can be obtained by establishing Mini RTCs is to improve the quality of life of rural communities through aspects of increasing income, reducing the cost of living, as well as improving access to government services.

Links to specific pages

What is GAMMA?

The Malaysian Government Mobile Application Gallery (GAMMA), is a centralised and authentic gallery introduced by the Government in 2015 to make it easier for Malaysians to download applications needed for government-related matters. This centralised gallery houses secure, trusted and authentic Government mobile applications through the "One Stop Centre" concept and has been established at the Public Sector Data Centre (PDSA).

GAMMA is a mobile-based Government service innovation that aims to diversify Government service channels through smart devices.   In line with the tagline "Mobility, Smart Lifestyle", citizens can use Government services anywhere and anytime.

Smartphone users who have the GAMMA application will be able to access and download all the listed government applications for free without having to doubt their authenticity. In addition, the GAMMA application is also interactive, fast, user-friendly, free and can be adapted to various types of smart devices based on Android, iOS and Windows.

The implementation of GAMMA is very significant to the public service because it covers all Public Sector agencies which will have a huge impact on improving the Government service delivery system.

What are the Objectives of GAMMA?

The main objectives of GAMMA are as follows:

1.  Provide a secure, trusted and authentic mobile application warehouse/gallery for use by the people to obtain services provided by Government agencies.

2.  Provide easy tools/software to develop mobile applications that can assist Government officials in developing mobile service applications in their own agencies

3.  Innovation of online government services via mobile according to the latest technological developments is accessible to all levels of society anytime and anywhere.

4.  Diversify government service delivery channels for the convenience of the peopleWhat Impact Can Be Achieved Through GAMMA?

1.  Increase the readiness of agencies to provide government services via mobile phones.

2.  Increase the implementation of digital information throughout the country.

3.  Cost savings to the government through GAMMA infrastructure sharing and promotion.

4.  Improve quality and productivity.

5.  Fast, broad and easy information sharing between the Government and the people.

6.  Increase the awareness of the people towards Government mobile services.

7.  Applications can be downloaded quickly and easily.

8.  Attract the interest of the younger generation to use Government services via mobile.

Recognition

GAMMA participated in the Globals mobileGov Awards competition held on 8 to 9 May 2017 in Brighton, United Kingdom. GAMMA won the “MobileGov Special Recognition” category award, namely “Excellence in Designing the Future of eGovernment’

Next Generation     

GAMMA has the potential to continue to grow because with mobile device penetration of 143.8% and broadband subscriptions of 30.8 million out of Malaysia’s total population of 30.68 million, the provision of Government services through mobile applications will enable fast, extensive and easy information sharing to the people.

Links to GAMMA Pages and Videos

INTRODUCTION

The Government SMS Gateway Service 15888 (mySMS 15888) is an initiative of the Malaysian Administrative Modernization and Management Planning Unit (MAMPU) started in 2008 as a platform for Government agencies to deliver services through the Short Message System (SMS) channel.

MAMPU appoints operators from qualified companies as Government SMS service providers who are responsible for the development, operation and maintenance of mySMS 15888 as well as expanding the implementation of the mySMS 15888 system.

OBJECTIVES

mySMS 15888 aims to:

• Improve the effectiveness of the government service delivery system.
• Ensure that mobile service charges imposed on users are uniform and reasonable. 

OUTCOMES / IMPACT

Advantages of mySMS 15888 service

• Payment status notification - Guaranteed payment received via SMS Receipt
• Information notification - Via SMS notification
• MySMS Portal Facility - Monitoring and reporting of SMS transactions provided
• Comprehensive Coverage - Covers rural or rural areas with low internet access
• Wider reach - Allows Government Agencies to make announcements more effectivelyCode 15888 is known as the SMS service of all Government Agencies

MORE INFORMATION

Ms. Adawiyah Binti Md Ashar

Senior Assistant Director,

Application Development Division,

MAMPU

Telephone: 03-8892 7494

Email: adawiyah@mampu.gov.my

Mr. Mohd Nazmir bin Abdul Munir

Assistant Information Technology Officer

Application Development Division,

MAMPU

Telephone: 03-8892 7494

Email:nazmir@mampu.gov.my

Ms. Wong Ching Ching 

Assistant Information Technology Officer

Application Development Division,

MAMPU

Telephone: 03-8872 6396

Email: cching@mampu.gov.my

An incident that causes disruption to community activities and national affairs involving loss of life, property damage, economic loss and environmental destruction that is beyond the ability of the community to cope with and requires extensive resource mobilization. 

DISASTER MANAGEMENT STAGES

Referring to the National Security Council (MKN) Directive No.20 (Revised): National Disaster Management Policy and Mechanism, Disasters should be managed according to the following stages:-

• Level I DisasterThe management and handling of Disaster incidents that occur in an area and can be dealt with effectively by agencies involved in Disaster management at the District level either without external assistance or with limited external assistance.
• Level II DisasterManagement and handling of Disaster incidents that occur in more than one district in the same state which requires the mobilization of resources at the State level with limited assistance from the Central Government.
• Level III DisasterManagement and handling of Disaster incidents that occur in more than one state or are complex in nature and require coordination and mobilization of resources at the Central level or foreign assistance.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• information can also be obtained from
• Related

URL link:

The Senior Citizens Activity Centre (PAWE) is a place for senior citizens to carry out daily activities in the community. It is a service that provides social outreach and development to senior citizens, involving strategic collaboration between KPWKM, other government agencies and non-governmental organisations (NGOs). The objectives of establishing PAWE are as follows:

1. Expanding facilities for the well-being and development of senior citizens
2. A space for senior citizens to feel valued through sharing their experiences & expertise
3. Encouraging the involvement and cooperation of various parties
4. Providing alternatives to senior citizens from low-income family categories; and
5. Improving the quality of life of senior citizens in line with the concept of active and productive senior citizens

Various activities/programs are provided at the Senior Citizens Activity Center such as:

1. Religious programs
2. Recreational programs
3. Therapy and rehabilitation programs
4. Health talk programs
5. Appropriate training or courses

Senior citizens who are interested in becoming PAWE members need to fill out a member registration form at the Senior Citizens Activity Center near their place of residence.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from

URL Link:

PAWE information can be browsed via the following link:

The Senior Citizen Care Unit (UPWE) program provides services and transportation facilities to senior citizens who live alone or with families who are less able to obtain health check-ups and treatment at Hospitals / Health Clinics, whether provided by the government or private parties.

The objectives of the Senior Citizen Care Unit are:

1. Providing transportation facilities for senior citizens to obtain health examinations and treatment at the Hospital / Health Clinic as well as the social needs of senior citizens that are deemed necessary / rational.
2. Relieve the burden of transportation costs for senior citizens who need these services. Mobilize the cooperation of Voluntary Welfare Organizations (PSK) in an effort to help senior citizens who are unable and unable to manage their old lives.
3. Improve the accessibility of senior citizens to public facilities provided, especially medical facilities such as clinics or government / private hospitals.
4. Provide facilities for senior citizens who have physical and mental disabilities that limit their movement to obtain treatment and other services needed for their well-being.

Currently there are only 9 vehicles stationed in several states in Peninsular Malaysia. There is no fee to use this service. Senior citizens need to contact the relevant Senior Citizens Activity Centre / Welfare Home to avail of this service.

Further Information

Any inquiries can be contacted via the following telephone or email lines:

Telephone: 03-8000 8000   

Fax: 03-8323 2045

Email: pro_jkm@jkm.gov.my

• Related information can also be obtained from

URL Link:

UPWE information can be accessed via the following link:

Introduction

Mass media is a channel used to convey information to the public. There are two types of mass media, namely electronic media and print media. Electronic media includes television, radio and the internet while print media includes newspapers, magazines, books and so on. Now, electronic media such as the internet is the channel most widely used by the public to convey or receive information related to an issue. This is because the internet is faster and faster in giving or receiving information. In general, there are various functions and roles of the media in increasing knowledge and shaping the public mind. The media also serves as a platform for triggering the public mind towards being more creative and critical.

Among the roles of the media in public knowledge is the media as a source of information. The mass media is the main source for the public to obtain information. For example, the public will obtain information through the mass media, especially newspapers, television and the internet which are very powerful in conveying information related to the government.Apart from being a link between the people and the government, the mass media also plays a role in encouraging public attention and the way people think to create positive changes in attitudes in line with the government's wishes and policies.Objectives

• To become a leader in the nation through broadcasting services based on the 1Malaysia idea
• To utilize information technology and new media for maximum audience reach
• To promote the use of the Malay language in building a nation

Radio Televisyen Malaysia (RTM)

RTM is a public broadcasting station owned by the Malaysian government that owns and operates 8 national radio channels, 24 state and district radio channels and 3 television channels. Its main motto from 1987 to 2004 was 'Your Loyal Friend'. The early history of radio in Malaya began with an attempt to use wireless devices in Johor in 1921 to convey information as a hobby. This was followed by the establishment of wireless associations in Kuala Lumpur and Penang that transmitted radio waves. The Penang Wireless Association established the ZHJ Station in 1934 as the country's first radio station, following the British initiative to establish radio which led to the establishment of the Radio Department in Singapore on 1 April 1946. The radio station operated in Kuala Lumpur in 1951 including in the Oriental Building, the old Tang Ling Hospital building in Jalan Young, Rumah Persekutuan and Wisma Radio Angkasapuri in 1971.

Among the RADIO broadcasts that have been on the air are:

While for television broadcast options are:

1. RTM1;
2. RTM2; and
3. TVi

As well as Alternative Mainstream Media that can be chosen are:

1. TV3;
2. NTV7;
3. 8TV;
4. TV9; and others

What Government Programs Use TV?

1. Medik TV;
2. eMaklum System (eMaklum);
3. 1Malaysia One Call Centre (1MOCC);
4. Aedes Mosquito Breeding Prevention Awareness Program;
5. War on Drugs;
6. Independence Day;
7. Goods and Services Tax (GST);
8. Perumahan Rakyat 1 Malaysia (PR1MA);
9. Bantuan Rakyat 1Malaysia (BR1M); and others

Medik TV

Medik TV is a cutting-edge electronic media that features various health programs, awareness campaigns and health issues to be provided to the public. Medik TV is the official broadcaster of the Ministry of Health Malaysia (MOH) and has exclusive broadcasting rights in all government hospitals and clinics throughout Malaysia. As one of the initiatives under the Economic Transformation Program (ETP), Medik TV fully supports the government's efforts to improve the living standards of Malaysians by improving healthcare services and awareness.

A total of 168 hospitals and government agencies nationwide have been equipped with MedikTV, the official broadcasting channel of the Ministry of Health (MOH) which provides the latest information regarding MOH to the public.For more information, please visit on youtube.

Links to Specific Pages

Introduction

Info@Malaysia is a major platform that connects all social media of Government agencies, namely Facebook and Twitter, to make it easier for citizens to get the latest information related to services and activities carried out by Government agencies. It is also a platform for citizens to search for official social media of Government agencies. To date, a total of 96 social media agencies have been collected and this number is expected to increase over time.

Why was Info@Malaysia Developed?

In the development of social media activities that are now rapidly developing, many users often take advantage. Irresponsible users act to copy official Government social media to confuse users.

What are the objectives of Info@Malaysia development?

• To provide a platform that gathers all social media (facebook/twitter) of Government agencies.
• To be the main platform for gathering and delivering government information to the people.
• To be the main reference and search engine for official social media of Government agencies.

Main Features

• One (1) local portal for all government agency social media information where citizens do not need to access many social media (MOH, MOE, JPM and others)
• Unrestricted accessibility even though agencies block access to Facebook and Twitter pages.
• Information from trusted sources because the information displayed is valid from the real Government social media. This can prevent users from referring to invalid Government social media sources.
• Filter function, meaning citizens can choose to receive news from selected agencies only.
• Search function makes it easier for citizens to search for the news they need.
• No irrelevant posts and advertisements like on existing social media.
• All agency-related activities are taken from the agency's official Facebook.

Statistics

Although it has only just been launched, the usage of Info@Malaysia is encouraging. Statistics show that there have been 4358 unique visitors since its launch.

Page Link

To access Info@Malaysia services, please visit; info malaysia

To register an agency account; Facebook and Twitter, please contact the Government Online Services Unit at 03-8872 7351 or email unitgos@jpm.gov.my

Background

The aspiration of the YB Minister of the Ministry of Higher Education (KPT) is to create a single gateway of information related to career development and opportunities to increase the marketability of graduates and prospective graduates. In this regard, the Ministry of Higher Education (KPT) has taken the initiative to develop a one-stop portal, namely the Graduates Reference Hub for Employment and Training or GREaT. This effort is to increase the marketability of graduates especially in dealing with the impact of the Covid-19 pandemic on the national economy which has also affected the opportunities for graduates to get jobs. This portal was launched by the YAB Prime Minister of Malaysia during the Launching Ceremony of the National Economic Recovery Program (PENJANA) Ministry of Higher Education Career Advancement Programme (PENJANA KPT-CAP) at the Tunku Abdul Razak Chancellor Hall (DECTAR), UKM Bangi on 28 September 2020.

For that, graduates and prospective graduates need to be equipped with information regarding career development training and also jobs that were previously obtained through various sources and sometimes made searching difficult. So with the GREaT Portal, searching becomes just at your fingertips through a single gateway and searching time can be reduced. 

The GREaT Portal supports the fourth United Nations Sustainable Development Goals (SDG) (SDG 4) namely Quality Education and SDG 8 namely Decent Work and Economic Growth. The goal of SDG4 is to ensure quality, inclusive and equitable education and promote lifelong learning opportunities for all. In addition, the goal of SDG 8 is to promote sustainable, inclusive and sustainable economic growth, full and productive employment and decent work for all. The quality education offered by IPT in Malaysia as well as the skills development programs offered in this portal show that the GREaT portal supports SDG 4 and also SDG 8. Meanwhile, through the GREaT portal there are also modules that help graduates and prospective graduates get jobs that are appropriate to their qualifications.

What is the GREaT Portal?

The GREaT Portal offers various services to assist graduates and prospective graduates. There are services from various service providers related to marketability. These include information regarding job offers; opportunities to continue studies; applications for study sponsorship facilities; entrepreneurship programs implemented; and skills development training organized. For example, graduates can obtain information and apply for PENJANA KPT-CAP through the GREaT Portal. Meanwhile, in the near future, the PENJANA KPT-PACE (Professional Certificate) Program will be offered to final year students of Public Universities, IPTS, Polytechnics and Community Colleges. These initiatives offer opportunities for graduates and final year students to follow skills development programs that aim to produce graduates who are skilled and meet the job market.

In addition, the function of the GReaT portal has been expanded to be able to match graduates with companies and industries for job offers through the Job Matching module (JobMatching@GREaT) on the GREaT portal. This module was developed to help unemployed graduates find jobs according to their qualifications and competencies and thus increase the marketability rate of graduates in the country.

Specialties of the GREaT Portal

The GREaT Portal has three specialities, namely GREaT as a multi-lateral information platform; GREaT as a quadruple helix collaboration platform; and GREaT as an e-Participation catalyst.

As a multi-lateral information platform, the content of the GREaT Portal is not only provided by the Ministry of Education. In fact, higher education institutions, industry and graduates also have the opportunity to share information for the purpose of providing portal content. This is implemented in phases where in the initial phase, content is provided by the Ministry of Education, while content from other government and private agencies is through existing modules and links to related portals. In the second phase implemented this year, higher education institutions and industry can upload content in various forms into the developed modules.

In addition, GREaT is a quadruple helix collaboration platform that has seen the development of this portal using a strategic collaboration approach between the government, IPT, industry and community to jointly help improve the marketability of graduates. GREaT is also a catalyst for e-Participation where this portal welcomes students, prospective graduates and graduates to submit suggestions or ideas to the government on ways, methods and good practices that can be benchmarked to strengthen the marketability of graduates.

This portal has received a very encouraging response. As of July 19, 2021, a total of 203,090 visitors were recorded. Among the services that are attractive is the application to participate in programs under PENJANA KPT-CAP. Graduates are strongly encouraged to continue browsing the GREaT Portal because many new programs under PENJANA KPT-CAP will be offered from time to time.

Indeed, the development of the GREaT Portal is another new benchmark for the Ministry of Education's efforts in meeting the needs of increasing the marketability of students, prospective graduates and graduates of local IPTs. Therefore, the success of the preparation of this portal is expected to boost the marketability rate of graduates, thus indirectly contributing to the country's economic development.

More Information

Name: Puan Salwati Binti Badroddin

Telephone: 03-8870 5320

email: salwati.bad@mohe.gov.my

Name: Puan Dinesh Kaur a/p Karpal Singh

Telephone: 03-8870 5074

email: dinakaur@mohe.gov.my

#KPTPrihatin

Responsible Agency: Ministry of Higher Education

Background/Overview of the Initiative

The cashless society initiative is not a new phenomenon in this country, in fact it has been introduced and its culture of use has been fostered among Malaysian society for more than two decades.   To date, no country in the world has fully adopted a cashless society. 

The change in payment instruments from cash to cashless has developed in line with the changing lifestyle of society which is increasingly comfortable and tends to use current technology. In addition, the impact of the Covid-19 pandemic has also changed the norms of life and the perspective of society in living their daily lives. For example, buying and selling transactions do not necessarily have to be made face-to-face using cash, but can be completed virtually or without cash.

Cashless payments or transactions can facilitate transactions, such as saving time and cash handling costs, as well as being effective in reducing the risk of human error, theft, misuse and embezzlement as well as possible corruption incidents.

Implementation of Cashless Initiatives by the Ministry of Finance

The Ministry of Finance (MOF) as the policymaker, facilitator and monitor of cashless payment initiatives in the public sector has and is implementing several initiatives to encourage and promote the use of cashless, including the following:

1. Re-establishing the Merchant Discount Rate (MDR) for the use of local debit and credit cards at a lower rate as a result of studies and engagement sessions with the Accountant General of Malaysia (JANM), Bank Negara Malaysia (BNM), MasterCard, Visa International and local banking institutions. The reduction in the MDR service charge rate can also reduce the financial burden that must be borne by the Government (for revenue receipts) and the people (for non-revenue receipts). The new rates for local debit and credit cards set in 2018 are as follows:

2. The Treasury Circular relating to the use of e-wallets as one of the payment mode options in Government revenue receipt transactions is currently in the final stages of preparation which involves consultation with JANM, BNM and several selected departments as well as private companies and e-Wallet service providers such as Payments Network Malaysia Sdn. Bhd. (PayNet), financial institutions and e-wallet service providers; and 

3. Carrying out the National Cashless Payment Campaign 2020 – Cashless Boleh in collaboration with Paynet through participation by Government Ministries and Departments. This Cashless Boleh Campaign also offers lucky draw prizes that individuals who make payments to the Government cashless during the campaign period have the opportunity to win.

Development and Monitoring of E-Payments in the Public Sector

MOF has now been tasked with leading Initiative 9 to Strategy 5 under Thrust 1 of the Malaysia Digital Economy Blueprint (MyDigital) which contains various aspects of digitalization, which was launched by the Government on 19 February 2021 as a complement to the national development policy. Initiative 9 stipulates that all agencies at the Federal and State levels use cashless payments as a more effective transaction method option. The implementation of this initiative is made in two (2) phases, namely:

Phase 1 focuses on Federal Government Ministries, Departments and Agencies providing cashless payment options with a target of 75% in 2021 and achieving a target of 100% in 2022; and

Phase 2 focuses on State Governments and Agencies providing cashless payment options with a target of 25% in 2022 and achieving a target of 100% in 2023.

As of 30 September 2021, 78% of Federal Ministries, Departments and Statutory Bodies have provided cashless payment options for Government revenue receipts.

Conclusion

Efforts towards creating a cashless society culture require cooperation and coordinated action by various parties, namely the public sector, private sector, non-governmental organizations (NGOs) and civil society. The integrated cooperation includes efforts to provide/improve infrastructure, review and improve existing acts/regulations, and multiply efforts to promote and increase public awareness of the Cashless Society Initiative. The Government is committed and will ensure that access to cashless payment options in all Government agencies continues to be improved for the sake of a more efficient, transparent and effective public service delivery system.

More Information

Strategic and Corporate Financial Control Division

Ministry of Finance Malaysia

Background & Overview of the Initiative

1. In line with the Government's commitment to make the Internet a basic utility in 2021, the Ministry of Communications and Digital (KKD) has launched the RAHMAH Package Initiative, which is a package of mobile Internet and fixed Internet services at lower prices than market prices to selected target groups in line with the Malaysia MADANI concept which emphasizes the Rahmah and Ihsan approach as well as improving more comprehensive digital connectivity.
2. This initiative is implemented with the strategic collaboration of 10 telecommunications companies (telcos), namely TM (Unifi Mobile), CelcomDigi, Maxis, U Mobile, YTL Communications (Yes), TIME dotcom, Allo Technology Sdn Bhd, XOX Com Sdn Bhd, Tune Talk and Pavo Communications as well as 2 mobile phone manufacturing companies, namely Samsung Malaysia and Honor Malaysia.
3. Apart from the private sector, this Initiative is also supported by Government Ministries/Departments, namely the Ministry of Finance (MOF), the Malaysian Administrative Modernization and Management Planning Unit (MAMPU), the Ministry of Development and Local Government (KPKT), the Inland Revenue Board (LHDN), the Federal Territories Department (JWP) and the Kuala Lumpur City Hall (DBKL), especially in terms of data management and 
4. Until 14 September 2023, a total of 7 RAHMAH Packages/Incentives have been launched as follows:

• RAHMAH Mobile Internet Package (Prepaid);
• RAHMAH Fixed Broadband Package (Home Internet);
• RAHMAH People's Housing Program (PPR)/Public Housing (PA) Package @MyKabel;
• RAHMAH Allo Technology Fixed Broadband Package (Home Internet);
• RAHMAH 5G Package;
• RAHMAH Civil Servant Postpaid Incentive; and
• RAHMAH Media Practitioner Rebate Incentive.

The specification details of each Package/Incentive are as follows:

RAHMAH PACKAGE/INCENTIVE SPECIFICATION DETAILS

Prepared by:

Control and Compliance Division

Ministry of Communications and Digital

15 September 2023

Impact

1. Each Package/Incentive has its own target group with the main goal of helping to ease the financial burden of the people, especially those identified as being affected by the cost of living and to appreciate the services of the target group through the provision of one-off Incentives. The target groups for the RAHMAH Incentive Package generally include Youth, B40, People with Disabilities (OKU), Senior Citizens, Malaysian Armed Forces Veterans (ATM), Royal Malaysian Police Retirees (PDRM), Malaysian Maritime Enforcement Agency Retirees (APMM), Civil Servants, Media Practitioners and residents of the People's Housing Program (PPR) and Public Housing (PA).
2. Package offerings also include both mobile internet and fixed internet as well as Internet data services through prepaid and postpaid packages.
3. The savings offered under the RAHMAH Package are around 22% to 50% compared to the current market price while the RAHMAH Incentive can reduce the financial burden in a one-off manner for the target group involved. As of 15 September 2023, the total number of RAHMAH Package subscriptions is 231,921 with details as below.
4. Recently, the RAHMAH Package Initiative continues with the offering of RAHMAH Incentives specifically for civil servants and media practitioners. Special rebates are given on a one-off basis to recognise the services of civil servants and media practitioners in conjunction with Malaysia Day.
5. The RAHMAH Package initiative under the KKD will continue with the offering of new Packages/Incentives to target groups identified in the Government's efforts to help reduce the cost of living for the people through cheaper and more affordable Internet service prices.

TOTAL RAHMAH PACKAGE SUBSCRIPTION UNTIL 31 AUGUST 2023

There is no subscription information for the RAHMAH Incentive because the implementation of the Incentive begins on 16 September 2023.

More Information –

Puan Nurshakireen Azfar Zulkefli

shakireen@kkd.gov.my 

03-89115627

BKC was introduced on 17 March 2020 and is among the earliest COVID-19 assistance to Malaysians to help people affected by the COVID-19 outbreak. There are 2 BKC assistance, namely;

1. Special assistance of RM100 per day to Malaysians who work/do business in Malaysia but have lost income or have not been paid their salaries due to quarantine (this assistance has been closed on 31 March 2023); and
2. Special death management assistance of RM5,000 to next of kin who died due to COVID-19 (assistance is still open).

BKC is an application that can be sent via various methods such as post, email, WhatsApp and the online system bkcovid19 so that affected citizens can apply and check the status of their application quickly and easily.

In line with the lifting of the movement control order, applications are also being adjusted to only be sent via post and the online system.

As of 2 October 2023, BKC has benefited 93,613 eligible BKC 100/day applicants with a total assistance of RM108,180,700 and 34,102 eligible BKC death beneficiaries with a total assistance of RM170,510,000.

A total of 149,524 BKC 100/day applications and 43,227 BKC death applications have been received and processed by NADMA since BKC opened.

For more information, please visit:

Background

The provision of TASKA childcare fee subsidies has been enjoyed since 2007. The government, through the presentation of the 2023 Budget, has agreed to increase the monthly household income eligibility limit from RM5,000.00 to RM7,000.00 effective from 1 April 2023 for the purpose of providing TASKA childcare fee subsidies in public sector workplaces.

Implementation

The subsidy rate is based on the actual fee or a maximum of RM180.00 per month per child and is paid directly to the TASKA operator by the officer's Department. If the fee exceeds RM180.00, the remaining balance is borne by the officer concerned.

The provision of TASKA childcare fee subsidies is eligible for children under four (4) years of age on the date the child is registered at TASKA.

Officers can send their children to daycare centers at ministries or government agencies other than their workplaces, and are eligible to apply for subsidies from the Human Resources Division or the division that coordinates daycare affairs at their respective government agencies.

Further Information

• Any inquiries can be made via the JPA telephone or email line as follows:

a) Telephone: 03-8000 8000

b) Email: komunikasi@jpa.gov.my

• Related information can also be obtained from

• Complaints can be submitted via the following link:

The Accountant General of Malaysia (AGM) is developing an e-payment platform at the Federal Government level, namely the Federal Government Electronic Receipt System (iPayment). The development of iPayment is based on the Public Sector e-payment Strategic Plan (PSPSA) 2016-2020 and the direction of the AGM strategic plan 2019-2023.

The iPayment system will provide facilities for Ministries/Departments to implement electronic receipts. The public can make payments to the government using e-payment methods such as debit cards, credit cards, e-wallets or electronic money transfers either at the counter or through the iPayment portal and mobile applications that are being developed.

As of September 30, 2023, iPayment development has reached 67.79% completion and is expected to be used by 8 pilot agencies starting March 1, 2024. Currently, iPayment development is in the unit testing phase which is scheduled to be completed on November 3, 2023.

The Selangor Children's Heritage Fund or TAWAS for short, is one of the important programs in the Selangor Economic Empowerment (MES) Phase 1 agenda. TAWAS and its logo were officially launched in conjunction with the Selangor State Level Independence Day Celebration on 30 August 2008. This program is managed by the Selangor Children's Heritage Foundation (YAWAS) and is open to children born in Selangor who meet the requirements. Applications must also be made before the child is 3 years old.

On 17 August 2015, through the Second Meeting of Term 3 in the Thirteenth Division State Assembly, a Selangor Children's Heritage Trust Fund Enactment was approved to ensure that TAWAS Members receive RM1, 500.00 upon reaching the age of 18. The Trust Fund is managed by the Selangor State Government. Starting from 1st March 2014, YAWAS has introduced the TAWAS Death Benefit Scheme worth RM 1,500.00 which will be given to the heirs of TAWAS Members if the member dies before reaching the age of 18.

YAWAS also provides death benefit to the heirs of TAWAS Members who have died before reaching the age of 18. Through the approval of the YAWAS Board of Trustees in 2014, TAWAS Members who have died after 1 March 2014, the heirs will receive RM1,500 as death benefit.

The TAWAS portal was developed to make applications, reviews, updates and print TAWAS savings statements online.

However, new applications for the TAWAS program were terminated in January 2019.

The TAWAS program has supported Goal 1 in the UNSDG, which is that through this program, children born in Selangor can benefit from the TAWAS savings fund after reaching the age of 18.

Goal 1 : End poverty

Outcome/Impact

The TAWAS program is a savings fund for Selangor-born children.

Achievements and Statistics of Total Online Service Membership

The total number of TAWAS member registrations as of 10 October 2023 is 365,920 members who have been recorded on the portal.

References/Further Information 

Name, Telephone and Email of Officer to contact:

Name: Yayasan Warisan Anak Selangor

Tel: 03-5481 8800

Email: pertanyaan.yawas@gmail.com

Links to Specific Pages and FAQs

The TAWAS system can be accessed via the following websites:

Under KPWKM there are two Sheltered Workshops, namely Daya Klang Workshop, Selangor and Daya Sungai Petani Workshop, Kedah. The establishment of this workshop is to provide employment opportunities for OKU who are unable to compete in the external market. In addition, this workshop is also established to train them to be independent and improve their skills in certain fields so that they get more opportunities to work in a more open market. Daya Workshop is managed and operates in accordance with the Sheltered Workshop Rules 1979. Daya Workshop provides employment opportunities in the Work Unit (Enterprise Workshop) to OKU workers such as sewing, embroidery, bread and pastries, laundry, retail and bistro (restaurant).

Entry Application Requirements:

1. Malaysian Citizen
2. Person with a disability registered with the Department of Social Welfare
3. Category of Learning Disability (Mild) or Physical Disability
4. Aged 18 years-45 years
5. Person with a disability can be independent
6. No infectious diseases

Admission Application Procedure

Parents/guardians or Persons with Disabilities (OKU) who are interested and meet the requirements can apply for admission to the Daya Workshop through the District/Colonial/Divisional Social Welfare Office (PKMD) near their place of residence. Applicants will be asked to complete and submit the form and relevant documents to the relevant PKMD. Eligible OKU will be called for an interview session for assessment of admission to the Daya Workshop.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from

URL Link:

Information on the Daya Workshop Institution (OKU) can be accessed via the following link:

This center was established to provide vocational training and medical rehabilitation to the disabled, with a priority on the physical category. There are several courses that have been provided. Among them are

• Vocational courses such as Office Management Course (SKM Level 2),
• Women's Garment Making Course (SKM Level 3),
• Electrical Installation Course (Single Phase), and
• Prosthetics and Orthotics Course
• Metal Fabrication Course (Wheelchair Making).

Pre-vocational courses are also provided as follows:

• Art Course and Batik Technology Course.

PLPP acts as a centre of excellence for the disabled, with a priority on the physical category, which is based on skills training, rehabilitation, the support equipment industry and para sports, towards empowering the disabled to the most optimal and productive level so that they are competitive in the job market.

Admission Application Requirements:

1. Physically disabled persons registered with JKM
2. Aged between 18-40 years
3. Passed SPM, PMR or at least can read, write and count
4. Able to manage themselves
5. Free from the influence of drugs

Admission Application Procedure

Applicants, parents or guardians can apply for admission via PLPP through the District/Colony/Division Social Welfare Office (PKMD) near their place of residence.

Applicants are requested to complete and submit the form and relevant documents to the relevant PKMD.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from

URL Link:

PLPP information can be browsed via the following link:

Rumah Ehsan (RE) was established in 1998 to provide care, treatment and protection to sick and infirm senior citizens in a comfortable and peaceful atmosphere.

The services and facilities provided at RE are:

• Care and protection
• Guidance and counselling
• Physiotherapy services
• Religious guidance
• Recreation and occupational rehabilitation
• Medical treatment

There are two Rumah Ehsan (RE) in Malaysia.

1. RE Dungun, Terengganu.

2. RE Kuala Kubu Bahru, Selangor.

Entry Criteria:

1. Malaysian Citizen
2. Unable to take care of themselves
3. No heirs/guardians
4. Not suffering from a communicable disease
5. No source of income/unable to support themselves
6. Certified by a government medical officer as indigent
7. No psychiatric illness

Admission Procedure:

Application for admission is voluntary in accordance with the Poor Hospital Management Rules 1978.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from
• Related

Pautan URL:

Maklumat Rumah Ehsan boleh dilayari melalui pautan berikut:

This institution provides care, protection, rehabilitation and training to the Learning Category Disabled according to their respective abilities and capabilities and also provides protection and care to those with severe disabilities. Residents are placed at TSH for a period of three (3) years or until they reach the age of 18. During that period, residents will be given appropriate care, protection and rehabilitation in accordance with the Rules of Mental Disability Rehabilitation Centres 1977. In addition, Taman Sinar Harapan is also a Safe Place for protection especially for children with Learning Category Disabled under the Children's Act 2001.

Admission Application Requirements:

1. Malaysian Citizen
2. Learning Disability Category
3. Disabled Persons Registered with the Social Welfare Department
4. No infectious diseases

Admission Application Procedure

Parents or guardians can apply for voluntary admission to Taman Sinar Harapan through the District/Colonial/Divisional Social Welfare Office (PKMD) near their place of residence.

Applicants are requested to complete and submit the form and relevant documents to the relevant PKMD.

Further Information

• Any enquiries can be made via telephone or email as follows:
• Telephone: 03-8000 8000   
• Fax: 03-8323 2045
• Email: pro_jkm@jkm.gov.my
• Related information can also be obtained from
• Related

URL Link:

TSH (OKU) information can be browsed via the following link:

iPayment or the Federal Government Electronic Receipt System is an integrated electronic receipt system developed by the Accountant General's Department of Malaysia for use by Federal Government agencies to manage public payments for government services. 

The use of iPayment is targeted at agencies that meet the following criteria:

The public can make payments for Government services that have been registered with iPayment via the portal (https://ipayment.anm.gov.my), counter or mobile application (download via Apple App Store or Google Play) using the following payment modes:

Agencies and Services that have registered with iPayment (until 31 December 2024)

iPayment Implementation Statistics (as of 31 December 2024)

Contact Person:

Amiruddin bin Abd Manaf  C.A(M)

Consulting Services Division

Accountant of the Government of Malaysia

Phone: 03 - 8886 9702

Email: amiruddin@anm.gov.my.

The eGUMIS (electronic Government Unclaimed Money Information System) portal is a digital platform developed by the Accountant General of Malaysia (JANM) to facilitate the online submission, review, and claim of Unclaimed Money (WTD). This initiative aims to empower the delivery of government services through the use of efficient, user-friendly, and transparent digital technology.

The portal supports the United Nations (UN) Sustainable Development Goals (SDGs), specifically:

• SDG 8 (Decent Work and Economic Development): Promote economic efficiency through inclusive and transparent financial systems.
• SDG 16 (Security, Justice, and Strong Institutions): Strengthen public institutions through technology to enhance accountability and access to information.

Launched in 2020 as part of the government's digitalization initiative, eGUMIS continues to undergo improvements to strengthen its effectiveness and increase user satisfaction.

eGUMIS Key Functions and Processes

The eGUMIS portal provides the following services:

1.      Submit WTD online:

Registered companies and firms can submit WTD information electronically and information on the amount submitted in accordance with Section 10 of the Unclaimed Moneys Act 1965.

2.      Check WTD online:

Users only need to enter their identity card number or company registration number to check the existence of WTD.

3.      Digital claim application:

Claim applications can be made online and supporting documents can be submitted electronically.

Impact of eGUMIS

As of 31 December 2024, the eGUMIS portal has received 25,793,855 visitors and processed 636,204 refund claim applications. Complete statistics since its implementation in 2020 can be seen in Figure 1.

Figure 1: eGUMIS Statistics for the Years 2020 to 2024

The implementation of eGUMIS has provided great benefits to the people and the country, including:

1.    Better accessibility:

The WTD review and claim process can be done at any time without physically attending the counter/Government office.

2.    Penjimatan kos dan masa: 

A fast process reduces travel costs and waiting time.

3.   Transparency and trust:

Users can evaluate a more transparent process, increasing confidence in the Government's management of WTD.

4.    Awareness raising:

More citizens are now aware of their right to claim WTD.

Overall, eGUMIS reflects the government's commitment to improving public service delivery, supporting the well-being of the people, and driving Malaysia towards sustainable digitalization.

More information

Contact person:

Husna binti Hela Ladin

03-8000 8651

husna.hela@anm.gov.my

Syed A'kashah bin Said Abdullah

03-8000 8622

syedakashah@anm.gov.my

Responsible agency:

Unclaimed Money Management Division (BWTD),

Accountant General of Malaysia Department

The Accountant General of Malaysia (AGM) has been given the responsibility of carrying out the approval of Company Auditors and Liquidators under the Companies Act 1965 since 2006.

Through the provisions under the Companies Act 2016, the Minister of Finance has delegated authority to the AGM for the approval of Company Auditors and Liquidators. AGM has implemented the approval of Company Auditors and Liquidators online through the Business Licensing Electronic Support System (BLESS) starting 8 March 2016.

The BLESS portal is an integrated digital platform developed to process federal business licenses end to end. The BLESS development proposal was approved through the Business Facilitation Special Task Force (PEMUDAH) Meeting on 30 March 2007. In the early stages of development, the Implementation Coordination Unit, Prime Minister's Department (ICU, JPM) was given the responsibility to develop BLESS. Subsequently, starting in 2018, BLESS was placed under the supervision of the Ministry of Entrepreneur and Cooperative Development (KUSKOP).

In addition to JANM as the Approving Authority, regulatory agencies that also use BLESS for the purpose of monitoring applications for approval of Company Auditors and Liquidators are the Malaysian Institute of Accountants (MIA), Companies Commission of Malaysia (SSM), Bank Negara Malaysia (BNM), Securities Commission of Malaysia (SC) and the Insolvency Department of Malaysia (MdI). The agencies involved also play a role in receiving and providing online support comments for Company Auditors and Liquidators' approval applications.

Objectives

There are four (4) main objectives for the implementation of the Company Auditor and Liquidator approval service online through BLESS, namely:

i.Provide a platform for applicants to make new applications or renew Company Auditor and Liquidator approvals online through BLESS;

ii.Create a One Stop Online Service Centre for the public to obtain information related to the approval of Company Auditor and Liquidator in Malaysia;

iii.Make it easier for applicants to check the status of their applications online; and

iv. Improve the effectiveness of the Department's services to customers.

Types of Approvals Offered in BLESS

For services under JANM, the BLESS platform provides facilities for the following approval purposes:

i. New application for approval as a Company Auditor where eligible candidates will be screened through a further interview process by JANM;

ii. Application for renewal of approval as a Company Auditor where the monitoring review and support of the regulatory agency is made online;

iii. New application for approval as a Liquidator where eligible candidates will be screened through a further interview process by JANM; and

iv.     Application for renewal of approval as a Liquidator where the monitoring review and support of the regulatory agency is made online.

Impact of BLESS Usage

Before the use of BLESS, all applications for Company Auditor and Liquidator approval were made manually where applicants had to submit five (5) copies of application documents for reference by JANM and the regulatory agencies involved.

With the creation of the BLESS platform, the submission of Company Auditor and Liquidator approval application documents can continue to be made online more quickly and easily. Based on BLESS usage statistics from 2020 to 2024, the total number of new Company Auditor and Liquidator approval applications received through BLESS was 958 and 60 respectively as shown in Figures 1 and 2.

Figure 1: Statistics of new approval applications for Company Auditors.

Figure 2: Statistics of new approval applications for Resolvers.

Throughout the years 2020 to 2024, the total number of applications for renewal of approval of Company Auditors and Liquidators was 4,343 and 438 respectively. Statistics of applications for renewal of approval of Company Auditors and Liquidators for the last five (5) years are as shown in Figures 3 and 4.

Figure 3: Statistics on Company Auditor approval renewal applications.

Figure 4: Statistics on applications for renewal of Liquidator approval.

As of January 2025, a total of 1,960 Company Auditors and 187 Liquidators with valid approval periods have been approved under the Companies Act 2016.

The implementation of BLESS has provided the following benefits:

i.Reducing the use of paper which indirectly supports environmental sustainability;

ii.Simplifying customer affairs where customers can apply for approval through BLESS wherever they are within the recommended time frame;

iii.A more efficient and effective monitoring process from regulatory agencies involved in approval matters; and

iv.Improving the efficiency of government revenue management where this platform also supports e-payment transactions (cashless transactions) and the effectiveness of local reporting within the system.

Indirectly, the licensing platform used by JANM can also support the United Nations (UN) Sustainable Development Goals (SDGs), specifically:

• SDG 8 (Decent Work and Economic Development): Promote economic efficiency through a transparent licensing system and opportunities for qualified people to offer professional services; and
• SDG 16 (Security, Justice, and Strong Institutions): Strengthen the governance of public institutions through the use of technology to increase accountability and access to clients.

Overall, BLESS reflects the government's commitment to enhancing the implementation of the modernization of the public service delivery system and supporting the Malaysian Government's efforts towards empowering sustainable digitalization.

The following are the links that can be referred to for the approval of the Company Auditor and Liquidator as follows:

User search link:

1) Agency Name: Accountant General's Office of Malaysia

2) License Name: i. Auditor's Approval

ii. Liquidator's Approval

Further information

Contact person:

1.    Mr. Mohamed Syamsuddi bin Mohamed Shamsudin

  03-8882 1118

  syamsuddi@anm.gov.my

2.    Ms. Siti Norliana binti Zakaria

 03-8882 1196

 sitinorliana@anm.gov.my

Responsible agency

Accounting and Management Development Division (BPPP),

Accountant General of Malaysia (AGM) Department

The Ministry of Education Malaysia (MOE) is responsible for providing quality education, educated individuals, a prosperous nation and maintaining a quality education system to develop individual potential to meet the aspirations of the country. Accessible facilities are divided into 5 levels, namely; Pre-School, Primary School, Secondary School, Pre-Graduate and Higher Education. More information regarding facilities can be found here

Introduction

The e-License system was introduced as an online service to facilitate public users in applying for and renewing business licenses as well as online license payment functions. Public users can apply for new business licenses in bulk by selecting the PBT and business activities listed in the e-License system only.

Background

The eLicense system has been implemented by the following five (5) pioneer PBTs who are also users of the ePBT2.0 system:

i.Kangar Municipal Council;

ii.Jasin Municipal Council;

iii.Batu Gajah District Council;

iv.Sik District Council; and

v.Raub District Council.

This system integrates with the ePBT2.0 system to obtain accurate data related to PBTs, thereby facilitating the license application approval process.

Features

Features available in this system include:

• License Application
• License Renewal
• Online Payment
• Print Bill/License

Impact

The e-License system can make it easier for public users to apply for and renew licenses, check status and pay for business licenses at selected local authorities online without having to go to the local authority counter.

Forward Chain

Currently, only five (5) PBTs are using the e-License system. JKT is targeting 10 more PBTs to use the e-License system by the end of 2023. This will indirectly increase the number of license applications by public users, thereby improving the delivery of PBTs to the public.

Further Information

Name, telephone and email of the officer to contact:

Responsible agency: JKT, KPKT

Page Link

Since 2020, the Public Works Department (JKR) has started using a digital platform to implement the public works tender process. At the beginning, the online tender system was implemented in a hybrid manner, that is, only a few processes were implemented digitally such as the Tender Advertisement Statement and the Sale of Tender Documents. Meanwhile, tender offer documents are still submitted manually or physically.

In order to improve the service quality of the work tender process in the digital platform, JKR has taken the initiative to develop the JKR Online Job Tender System 2.0 or JKR e-Tender (JET) in an end-to-end manner using internal expertise at no cost and successfully completed in December 2021.

Starting from January until June 2022, JKR has implemented a simulation of the work tender system on several pilot projects to test the availability and stability of the system, in addition to collecting feedback and data for the purpose of analyzing and improving the system. Starting June 2022, JKR has fully implemented the use of the work tender system for all work tenders under JKR, including the tender payment process and the delivery of tender offer documents.

This initiative is one of the digitization transformations in the field of job procurement, in line with the Government's strategic thrust in the Malaysian Digital Economy Blueprint. This initiative supports Goal 9: Industry, Innovation and Infrastructure of the United Nations Sustainable Development Goals (SDG).

Outcome/Impact

The JET system aims to improve the efficiency of public works tender management as follows:

1. Improving the stakeholder experience in the tender process.
2. Encouraging the use of e-commerce/digital economy in the Government tender process.
3. Improve the integrity of the tender process by using the system.
4. The use of automation through the system to increase the efficiency of the work process and the effectiveness of the service.
5. Reduction of physical storage of documents that affects office space.

Figure/Picture

Figure 1: JET System Interface

Figure 2: Interface of Tender Statement in JET System

Figure 3: Interface of Contractor Registration in JET System

Further Information

Bahagian Dokumentasi & ICT, Cawangan Kontrak dan Ukur Bahan

Ibu Pejabat JKR Malaysia

Tingkat 19, Menara TIMA, Jalan Raja Laut

50350 Kuala Lumpur

Responsible Agency: Ministry of Works      

Specific Link with FAQ

The Selangor Online Tender System is an online service platform and is categorized as Government-to-Business (G2B) which has been developed in an integrated manner between the Selangor State Government and contractors.

The objectives of this system are as follows:

• Managing Contractors or Suppliers in one easy-to-use Platform to administer registered contractor information for the entire State of Selangor.
• Managing Tenders using a user-friendly and easy-to-use Online Form for tender advertising, suitable for all types of tenders and quotations, as well as for all government departments.
• Simplifying the purchase of quotation or tender documents through trusted sources via the Shopping-cart method at any time.

The main modules on the Selangor Online Tender System are as follows:

• Company Module
• Tender Advertiser Module
• Tender Document Purchase Module
• Management and Monitoring Module

The development of the Selangor Online Tender System began in 2005, which was the study and development phase of the SDLC and the System went live in 2006. Subsequently, the system has been used until now with several upgrades and improvements to the existing system.

The Selangor Online Tender System has supported Goal 16 in the UNSDG, namely through a centralized, transparent and fair Tender and Quotation document purchasing platform under the Selangor State Government.

Goal 16: Peace, Justice and Strong

Outcome/Impact

The Selangor Online Tender System has made it easier for Contractors and the Selangor State Government to manage Quotations and Tenders online.

Achievements and Statistics of Online Service Transactions

Transactions involved subscriptions and document purchases totaling 1306,237 as of October 2023.

Number of active companies as of October 2023.

Further Information

Name and email of relevant department to contact:

Links to Specific Pages and FAQs

ePerolehan is an electronic procurement system that allows suppliers to offer products and services to the Government via the Internet. ePerolehan acts as the main medium for suppliers to register/renew Malaysian Ministry of Finance (MOF) Certificates. Electronic government applications are targeted to be able to save costs, time and energy when the "paperless" concept is fully implemented. The services offered in the ePerolehan System include:

• Submitting tenders and quotations;
• Submitting and receiving applications;
• Checking application status;
• Submitting tender offers;
• Making/receiving payments online; and
• Electronic Catalogue (eCat)
• The Main Module is the module used by the Government and suppliers in implementing Government procurement in eProcurement. The formation of the procurement process is based on Government Procurement policies that complement each other. These modules enable the Government to carry out the following activities:
• Planning an expenditure and procurement;
• Searching, selecting, evaluating, and appointing suppliers to provide supplies or services;
• Creating and managing a Government Contract; and
• Processing requests and fulfillment for supplies and services and payments.
• Apart from the Government, suppliers can also use the main modules for:
• Receipt of Government Purchase Orders, entering Delivery Orders and creating invoices; and
• Registration as a Government supplier.

The main modules in eProcurement:

Procurement Plan 

1. It is a facility for Government Users to plan expenses and make procurement. The objectives of the Procurement Plan module are to:

• Ensure detailed planning of government procurement before implementation;
• Ensuring cost-effective government procurement; and
• Optimising approved allocations to avoid high turnover at the end of the year.

2. Three (3) main features in the Procurement Plan module are:

• Budget Plan - Planning for procurement up to RM 20,000.00;
• Procurement Plan - Planning for procurement that exceeds RM 20,000.00; and
• Reports - Generating reports to monitor the implementation status of the Expenditure and Procurement Plan.

Supplier Selection

Refers to finding, selecting, evaluating, and appointing suppliers to provide specific goods or services. Three (3) main methods of Supplier Selection:

• Direct purchase method involving Procurement up to RM 20,000 through Catalogues and Price Quotation Invitations;
• Procurement exceeding RM 20,000 up to RM 500,000 through Quotation; and
• Procurement exceeding RM 500,000 through Tender.

Contract Management Module

1.Provide features to enable online creation by entering information such as value, contract duration & ceiling, payment & delivery timeframe. The Contract Management module allows agencies to automate agreement preparation and final contract preparation.

2.Three (3) main functions of Contract Management are:

1. Creating and maintaining Ministry Contract fulfilment details and agreements;
2. Creating and maintaining fulfilment details and Central Contract agreements; and
3. Creating and maintaining Treasury Circulars (1PP) for Ministry Contracts and Panel Contracts.

Management Module

Suppliers provide information on all suppliers supplying goods and services to the Federal Government, who have at least one online account in the eProcurement System. The types of accounts are as follows:-

• Basic Account (allows suppliers to participate in the Supplier Selection module up to a maximum amount of RM20, 000 per year); and
• Ministry of Finance registered MoF Account (allows suppliers to participate in the Supplier Selection module exceeding RM20, 000 per year).
• The Supplier Management Module includes the following functions:-
• Supplier Registration for Basic Account;
• Supplier Registration for MoF Account: New applications, renewals, bumiputera status, profile updates and adding fields;
• Maintenance for Basic Account and MoF Account;
• Supplier Performance and Transaction Monitoring; and
• Disciplinary Action on Suppliers.

Benefits of eProcurement to Suppliers and the Government

1. Among the benefits of eProcurement to suppliers is that the transaction process, registration with the Government is online. This facilitates interaction between the two parties over a distance and can be done at any time or place. Suppliers can also sell and promote products and services to the Government only online and through this method can reduce costs and save time. Furthermore, suppliers have the opportunity to learn the concept of eBusiness more easily by using the eProcurement system as a business platform.
2. In addition, transactions and advertising of products and services become cheaper and faster, thus encouraging an increase in the quantity of purchases through the eProcurement system. Not only that, an efficient and consistent eProcurement system makes it easier for suppliers to plan the procurement process more effectively and the automated process returns lower operating costs and faster transaction turnaround times.
3. Meanwhile, the benefit to the Government is that the process of updating product information and price listings helps buyers in making the right selection. Purchases and payments can be managed efficiently because the tracking and auditing process can be done in the ePerolehan system. Through this system, it can also increase the level of IT technology efficiency for the Government sector.
4. In addition, in line with the country's mission towards a K-economy, the eProcurement System is a tool for the Malaysian Government to penetrate the new economy and prioritize eBusiness. The eProcurement System also saves operating costs for each Government supplier and buyer based on short time and simplified transaction processes..

URL Link:

Unit KK II

E-mel: koordinasi.khas@treasury.gov.my

Bahagian Kawalan Kewangan Strategik dan Korporat

Kementerian Kewanga

Analysis of the Tax Policy covers based on the operating existing systems used in the Malaysian Treasury through the Tax Division, namely Sistem Maklumat Pengurusan Cukai (SMPC) on the tax management information system, Sistem Ejen Cukai (SEC GST) a system for Tax Agent and the Sistem ePengesanan Pengecualian Cukai (ePPC) a system that tracks Tax Exemption through e-Tracking.

MyCukai is a consolidated system created to replace the existing system which is the Sistem Maklumat Pengurusan Cukai (SMPC), the Sistem Ejen Cukai (SEC GST), and the Sistem ePengesanan Pengecualian Cukai (ePPC). MyCukai covers a wider scope than the existing system which will include the entire work process flow in the tax department. The previously manual system was transformed into an entirely online one. In addition, creating a centralized database found in MyCukai also improves the overall efficiency of the work process and replaces these three existing systems. The project team has carried out a comprehensive analysis of the work environment and the workflow involved in the Tax Division. 

MyCukai provides sufficient taxation information or data to enable the government to formulate a tax policy. In addition, it can also enable officials to monitor and analyze the Federal Government's revenue collection and the function as a system provides online applications starting from the application being made until the final decision letter is generated including the recommendation of a certificate from the agency granting tax exemptions, remissions and tax refunds.

 MyCukai was created based on the following salient points:

• VISION which is towards creating an optimal taxation system that is able to increase government revenue and encourage the private sector to increase investment to increase the country's economic growth;
• MISSION to create and implement an effective, transparent, simple, and fair taxation policy toward achieving sustainable economic growth; and
• OBJECTIVE further to ensure a fair taxation system and policy that is capable of stimulating sustainable economic growth while generating national income.

There are nineteen (19) MyCukai main sectors which have been classified as follows:

• Multimedia and Communication;
• Financial;
• Social;
• Education;
• Transportation;
• Automotive;
• Manufacturing;
• Oil and Gas Exploration Industry;
• Mining;
• Energy;
• Construction;
• Trade and Distribution
• Agriculture;
• Research and development;
• Tourism;
• International;
• Arts and Culture;
• Green Technology and Innovation; and
• Health.

As a result of the development and coordination of creating this system along with the classification that has been made, ten (10) Modules have been created by the MyCukai System as follows:

• Special Incentive Module (SMPC);
• Tax Agent Module;
• System Administration Module;
• Non - Incentive Modules;
• Analysis, Projection & Simulation Module;
• Supporting Incentive Package Module;
• General Module;
• Policy Formulation Module;
• Special Incentive Module; and
• Support System Module.

In general, with the implementation of the MyCukai System, provides overall benefits to stakeholders as follows:

• Drafting, reviewing, and monitoring the implementation of direct tax and indirect tax policies and the legislation involved;
• Monitor and review the policy of direct and indirect tax incentives and monitor the implementation of tax incentives by the agencies involved;
• Negotiating bilateral and multilateral international tax treaties regarding direct and indirect taxes;
• Review applications for direct and indirect tax exemptions pursuant to the authority of YAB Minister of Finance; and
• Monitor the implementation of the National Single Window and U-Customs

Capaian URL:

Unit KK II

E-mel: koordinasi.khas@treasury.gov.my

Bahagian Kawalan Kewangan Strategik dan Korporat

Kementerian Kewangan

JMG held a workshop on the application and issuance of Quarry Scheme Approval Letters (SKSK) online through the Business Licensing Electronic Support System (BLESS) platform with the BLESS Unit, Ministry of Entrepreneur and Cooperative Development on 19 July 2022. 

The Department of Minerals and Geosciences Malaysia is the agency that issues Quarry Scheme Approval Letters (SKSK) for quarry operators in the States of Perlis, Penang, Selangor, Negeri Sembilan, Johor, Pahang and Terengganu under the State Quarry Rules.

The target users for the SKSK application are quarry operators and consulting engineers who prepare and submit Quarry Scheme Reports. Starting May 17, 2023, JMG has launched the Quarry Scheme Approval Letter (SKSK) application through the BLESS System for the quarry industry on a trial basis.

A total of 8 training workshops on the use of the BLESS system have been conducted nationwide to train JMG officers, mining consulting engineers and mine and quarry workers starting from May 17, 2023 until December 2023.  A letter of instruction for new applications and SKSK renewals must be applied for online through the BLESS System starting March 1, 2024 has been issued by the JMG Headquarters to all State JMG Offices (An attachment of the letter of instruction dated January 3, 2024 is attached)

Outcome/Impact

The implementation of online submission and process SKSK application through BLESS System is the proactive move taken by JMG to enable digitizing the process of SKSK application, processing and approval to improve the delivery system for the mineral industry. Through BLESS System, application of SKSK can be submitted onlined by clients and immediately processed by JMG officials. The status of the application can be viewed by the applictans. 

Statistics/Figures/Pictures/Icons

The Launching of Trial Run For SKSK Online Application Through BLESS System in Shaha Alam,  17 May 2023

Online Transaction Statistic 

Year 2024 : 

1. Total of new application processed online = 55

Other Information

Contact Person 

1) Tony Chew   tony@jmg.gov.my

2) Mohd Fauzi Bin Osman   fauziosman@jmg.gov.my

Tel : 0388716000

On 19 July 2022, Department of Mineral and Geoscience Malaysia (JMG) with the collabration of  Unit BLESS, Minsitry of Entrepreneur Development and Co-operative (Kuskop) initiated a workshop for Letter of Autrhority To Mine (SKSKPM) Online Application Through Business Licencing Electronic Support System (BLESS System). 

JMG is the agency which issues SKSPM for mine operators for all States under the Mineral Development Act 1994. 

The targeted users for online application for SKSPM through BLESS System are mine operators and quarry consultants who prepare and submit application for SKSPM approval. On 19 July 2022, JMG launched the trial run for SKSPM online application through BLESS Syetem for mining industry. 

A total of 10 workshop for SKSPM Online Application Through BLESS System Training were conducted in various states from 17 May 2023 until December 2023 to train JMG officials, mining consultants and mining companies’ staff. JMG Headquarter issued a circular letter to all JMG State Offices to instruct that all SKSK application to be submitted and processed online through BLESS System with effective from 1 Mac 2024. (The letter of circular letter dated 3 January 2024 is attached)

Outcome/Impact

The implementation of online submission and process SKSPM application through BLESS System is the proactive move taken by JMG to enable digitizing the process of SKSPM application, processing and approval to improve the delivery system for the mineral industry. Through BLESS System, application of SKSPM can be submitted onlined by clients and immediately processed by JMG officials. The status of the application can be viewed by the applictans. 

Statistic/Photo

Training of SKSPM Online Application Through BLESS System Workshop was conducted in Kuching 28 July 2023

Training of SKSPM Online Application Through BLESS System Workshop was conducted in Ipoh on 30 September 2022

Online Transaction Statistic 

Year 2024 : 

1. Total of new application processed online = 16
2. Total of renew application processed online = 132

Other Information

Contact Person 

1) Tony Chew   tony@jmg.gov.my

2) Mohd Fauzi Bin Osman   fauziosman@jmg.gov.my

Tel : 0388716000

The Penang State Government Procurement System (sysP) is a system that manages all procurement activities of Departments/Agencies under the Penang State Government. This system was introduced in August 2008 to facilitate the online management of procurement processes for the Penang State Government.

Developed in-house by the ICT Unit of the Penang State Treasury Department at no cost, the system is integrated with the Penang State Government's eBayar system. It was later renamed the Penang State Government Procurement System (sysP) to avoid confusion with the Federal Government's eProcurement system.

The Penang State Government Procurement System Version 2.1 aims to ensure continuous improvement by enhancing processes from the previous version. This innovation simplifies the management of state government procurement while aligning with the Open Tender policy adopted by the Penang State Government since 2008.

Systematic procurement management is essential to ensure the smooth delivery of services to the people of Penang. The use of the sysP system has undeniably streamlined this process.

The sysP system is a comprehensive platform that connects the State Government with contractors. Procurement information managed through this system provides business opportunities for contractors to access state government procurement in a transparent and straightforward manner. The system also reflects the state government’s commitment to integrity in managing procurement activities.

Outcome

The sysP system assists all Departments/Agencies in managing their procurement processes, starting from public advertising, document sales, and subsequently aiding the Departments/Agencies in decision-making.

Achievements

1. 1st Runner-Up for the Penang State Government Innovation Award 2019

Further Information

Name, Phone Number, and Email of the Officer to Contact:

Name : Refnaldy Bin Azuardi

Telephone : 04-2623505

E-Mel : refnaldy@penang.gov.my

Social Media (Facebook/Twitter/Instagram) if available: -

Responsible Agency: Penang State Finance Department

Links to Specific Pages and FAQs

uLesen ( ubiquitous licensing and permit management system ) is a very critical, comprehensive, and advanced digital licensing and permit management system developed by MBPP. uLesen supports business and economic growth, boosts tourism, maintains public health, safety, and welfare, and ensures government regulations and standards compliance. 

Since its launch in April 2023, uLesen has attracted 26,675 active users, processed 43,847 license and permit applications, and generated RM 14,911,792.8 in revenue ( 63 % increase ) over its first year of operation.

The solution significantly improved the Key Performance Indicator (KPI) for license approval from 28 days to less than 7 days ( more than 25% of applications received immediate approval ). uLesen incorporates advanced features such as eKYC(electronic Know Your Customer), Ubiquitous Access (Anytime, Anywhere, Any device), Digital Signatures, Digital Licenses, Encrypted Secured QR, Dynamic Configuration, and Agile Scalability (no-code approach). The system enables online end-to-end processes with Zero Face-to-Face interactions, embedded online video training, bespoke real-time multi-point integration, and multi-channel payment facilities (including auto-debit). In addition, Business Process Automation, Anti-fraud mechanisms, and support for targeted/crowd-based enforcement further enhance the system's impact and benefits.

These features collectively make uLesen a robust, efficient, and secure platform for managing licenses and permits, significantly improving the user experience and operational efficiency for MBPP and all its stakeholders. 

Achievements

1. 1st place in Penang ICT Award and also received the most prestigious Chief Minister’s Trophy 2023 (in conjunction with Penang Innovation Day 2023) 
2. APICTA 2024 (Malaysia Merit Recipient)

Statistics/Charts/Images/Icons

More Information

Social Media (Facebook/Twitter/Instagram) if available:

Responsible Agency

 Penang City Council

Link to Specific Page with FAQ

The Computerised Licensing and Petty Traders Management System (eLicense) is developed for use by the Department of Licensing and Petty Traders Development to improve the quality of its service delivery to clients conducting businesses in Kuala Lumpur. This system is used to coordinate application processing management for all types of licenses, among them Premises and Composite Licenses, Advertisement Licenses and Entertainment Licenses which are issued by the department online starting with the registration of applications to license payment and the printing process. System users comprise officers and Kuala Lumpur City Hall (DBKL) staff, external agencies involved in license application processing and members of the public/clients who apply for a license.Background

eLicense was first used in Kuala Lumpur City Hall (DBKL) in stages beginning from 2006. A series of improvements has been conducted on this system which involves enhancements and module additions for user needs and integration with several systems as additional access channels for members of the public.Problem Statement

DBKL has always conducted improvements on work processes and policies to raise the quality of its services to clients throughout the use of this system to manage license applications. Therefore, this eLicense system needs to be improved from time to time to fulfill changes in consumer needs and add value to online services for members of the public.Objective

eLicense System is developed as a medium to process all types of license applications under the jurusdiction of the Department of Licensing and Petty Traders Development beginning with the application registration process, scanning of attached documents, distrbution of investigations/reviews involving internal staff and external agencies (such as the Fire Brigade Department, Royal Malaysia Police, Customs Department and Companies Commission of Malaysia), preparing and conducting meetings, issuing of license bills and letters of decision, payment and printing of licenses.

This system also provides convenience to the department’s clients to apply for licenses, check application status and print letters of decision based on applications, online.

Outcome/Impact

1.   Organisation and civil servant

• Creates a work system to process license applications more systematically and in a proper manner.
• Enables data sharing among all staff/officers involved in the application process.
• Facilitates preparation of reports related to license applications.

2.   Clients/Members of the Public

• Provides convenience to clients to manage business licenses online.
• Enables clients to access the department’s portal to obtain information related to licenses which can be applied at the Department of Licensing and Petty Traders Development.

Achievement

Since its use in 2006 till today, more than 250,000 licenses have been processed through this system which involves an average license collection revenue of up to RM50 million a year.

This eLicense System was also included as one of DBKL’s innovation which secured an innovation award in 2010. Earlier this innovation was entered in a KIK (innovative and creative group) competition in 2009 and secured third place at Federal Territory level.Way Forward

As a step forward, the eLicense system will be further enhanced in accordance with current changes to ensure that all users whether clients or officers/staff involved will obtain utmost benefit from using this system. Currently, DBKL is also upgrading this system with other technologies such as business intelligent tools and GIS software to equip the eLicense system to function as a tool to aid in decision-making or formulation of policies related to the economic and social developments in Kuala Lumpur.

Detail Information

Nama                  :         Siti Noor Binti Hamzah dan Pn. Normala Mistar

Telephone            :         03-2028 2052 dan 03-2028 2620 

E-mel                   :         sitinoor@dbkl.gov.my dan normala@dbkl.gov.my 

Pautan Url                   

The Ministry of Science, Technology and Innovation (MOSTI) together with the Ministry of Finance (MOF) recently launched the Adoption of Local R&D Products and Services (MySTI) in Government Procurement initiative to boost the growth of local industries based on technology and innovation.

MySTI provides a platform that includes a logo certification program and an inventory of products and services that have been developed through local R&D activities. More information about this initiative can be found at www.mysti.gov.my. Eligible products and services that receive MySTI logo certification will be given priority in government procurement. This program will be implemented on a pilot basis for 2 years starting 26 June 2023, involving 10 ministries.

Local technopreneurs and researchers often voice the challenge of participating and competing in government procurement. They are forced to choose a “boomerang strategy,” which is to market their products abroad first to prove their effectiveness before being accepted in the local market.

Through the MySTI initiative, local technopreneurs will be given priority to market their R&D products and services in government procurement. The program is designed to:

1. Increase competitiveness, create employment opportunities and enhance the capabilities of local technology companies through access to government procurement;
2. Stimulate innovation and recognize local talent in the fields of science, technology and innovation (STI);
3. Promote the use of local innovation, especially in government procurement to reduce dependence on imported products;
4. Help local technopreneurs attract investors through performance and track record in government contracts; and
5. Support the recovery and growth of the country's economy.

Government procurement is a large and stable market, capable of improving the well-being of the people. General government final consumption expenditure (% of GDP) in Malaysia is reported to be 11.59% in 2022. Government support through the MySTI public procurement policy can contribute to the national development agenda to become a sustainable and technology- and innovation-based nation. The Madani government, which prioritizes creativity (“Daya Cipta”), is committed to being an early adopter of local innovation, in line with best practices in developed countries.

Local technology companies should be given the opportunity to prove the effectiveness and efficiency of their products and services through government procurement, thus building a strong track record in the country. This will increase investor and buyer confidence internationally. With this policy, the government can align needs with local technology and innovation development through continuous improvement, adaptation and optimization (kaizen).

The MySTI initiative also complements the Malaysian government’s decision to ratify the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) with 10 countries, namely Australia, Brunei, Chile, Japan, Canada, Mexico, New Zealand, Peru, Singapore and Vietnam. The CPTPP provides access to government procurement to member countries, subject to agreed exemptions. MySTI acts as a “double-edged sword” that strengthens the competitiveness of the local technology industry in the domestic market while preparing them to seize market opportunities in other CPTPP member countries.

As of 18 October 2023, the Malaysian Research Accelerator for Technology and Innovation (MRANTI) as the implementing agency has received over 500 applications for MySTI logo certification. Of these, 50 products and services have been approved to use the logo and are being actively promoted for procurement in 10 pilot ministries.

A variety of local technology products and services are available for use in various public service and industrial sectors, including categories such as Technology & Smart Systems, Medicine & Healthcare, and Smart Cities & Transportation. More information is available in Figure 1.

For further enquiries, please contact:

More Information on MySTI Logo Marking:

MySTI Secretariat, MRANTI

Malaysian Research Accelerator for Technology & Innovation (MRANTI)

Tel: +603-8998 2020

Email: info@mysti.gov.my

Website: www.mysti.gov.my

More Information on MySTI Fund:

MySTI Fund Secretariat, MTDC

Malaysian Technology Development Corporation (MTDC)

Tel: +603-2172 6000

Email: mysti@mtdc.com.my

Website: www.mtdc.com.my/mysti/

Introduction

Control over the use of radioactive substances has been carried out since 1968 when Parliament passed the Radioactive Substances Act 1968. Given that the development of atomic energy activities in Malaysia was very rapid and required more effective control, in April 1984 Parliament passed the Atomic Energy Licensing Act (Act 304).

In accordance with the requirements of Section 3, Act 304, the Atomic Energy Licensing Board (AELB) was established under the Prime Minister's Department on 1 February 1985. AELB acts as an enforcement body over Act 304 and subsidiary legislation made under the act. From 27 October 1990, AELB was placed under the Ministry of Science, Technology & Innovation.

Through the letter of the Director General of Public Services JPA.(S).700-2/1/1 Vol. 3 (30) dated 9 June 2022, AELB has been rebranded as the Atomic Energy Department (Atom Malaysia). Atom Malaysia is composed of five members appointed by the minister. These members are all qualified in the scientific and technical fields related to atomic energy.

Background

The eSPP System Service allows applications to be submitted and assessed online and can improve the effectiveness of service delivery to customers under the Atomic Energy Licensing Act 1984 (Act 304).

Through the use of the eSPP system, the application and assessment process for non-medical atomic energy activities can be done more easily, quickly and effectively. Among the services offered through this system are;

• Application for licenses, registration, approval, recognition and others;
• Checking and monitoring the status/decision of applications;
• Checking invoices and clarifying payments via Internet Banking;
• Receiving notification notices via the system and email;
• Updating company and radiation worker information;
• Control of atomic energy activities; and
• Other services implemented by the Atomic Energy Department.

Objective

1. To ensure the use of atomic energy is safe, secure and controlled in order to protect society, workers and the environment;
2. To acquire, disseminate and generate knowledge to improve nuclear and radiation safety, security and application control; and
3. To create prosperity through the provision of a conducive environment that is trusted by the international community with a national legal framework that is authoritative and competent as a facilitator for local industries to acquire the most modern sensitive technologies for the country.

Impact

1. Improving the quality of department services through online systems.
2. Allowing customers to continue to receive important information related to Act 304 more quickly and effectively.
3. Expand and improve communication networks through more secure online systems.

More Information

Department of Atomic Energy

servicedeskict@atom.gov.my

OVERVIEW

• TPC-OHCIS is a holistic clinical information system for health and dental outpatient treatments. It is a system developed in partnership between Malaysia Ministry of Science Technology and Innovation (MOSTI), Ministry of Health (MOH) and MIMOS. The system supports the National Digital Health Reform initiative to improve population health, reduce burden of disease and to have a resilient and sustainable health system.

FEATURES

TPC-OHCIS comprises modules for the following features: 

• Teleprimary CareThe application modules cover clinical disciplines involving outpatient care and specialist care such as family medicine, obstetrics & gynaecology, paediatrics, dermatology and epidemiology.
• Oral HealthThe application modules cover primary dental care and specialist dental care periodontics, orthodontics and paediatrics.
• Patient ManagementPatient registration, patient visit, patient demographic and household accounts.
• PrescriptionHierarchical multi-level drug prescription approval, per facility drug configuration and integration, MIMS (Monthly Index of Medical Specialities) integration.
• Orderable ItemLab test, imaging, procedure orders, specimen barcode label printing, remote order management.
• Outreach and Self-MonitoringOutreach modules for school and community programs; and self- monitoring modules for patients to enter the self-monitored health data online for doctors to review.
• AdministrationBilling, Reports, Queue Management and System Administration.

TECHNOLOGY BENEFITS

The main impacts of TPC-OHCIS are: 

• Integrated System for Teleprimary Care and Oral HealthSharing of records, health information and treatment enable continuous delivery of health services across disciplines.
• Cloud-Based System with Offline Mode SupportCare provided at the clinics are accessible from any location that has the TPC-OHCIS system. Offline mode enables continuous operation when the WAN is not available and eliminates redundancy in keying back the manual data to the system.
• Integration with External SystemsIntegrated from the data center to eGL, MIMS, MyHDW, SIMKA and eNotifikasi; and at the clinic to PHiS, LIS, PHiS and Computed Radiography system.
• Compliance to Standard ProtocolsCDA, HL7, DICOM-compliant.

DETAIL INFORMATION

  Officer to contact

1. Bahariah binti TemuPosition: Chief Assistant DirectorTelephone No.: 03-8883 3194Fax No.: 03-8883 3380Email address : bahariah@moh.gov.my
2. Nama : Dr Fairus Zana binti Mohd Rathi Position: Chief Assistant DirectorCawangan Kesihatan Primer, Bahagian Pembangunan Kesihatan KeluargaFax No.: 03-8888 6150Telephone No. : 03 - 8883 2167Emel address : fairus_zana@moh.gov.my
3. Nama : Dr Natifah binti Che SallehPosition: Chief Assistant DirectorCawangan Pengurusan Maklumat Kesihatan Pergigian, Program Kesihatan PergigianFax No.: 03-8888 6133Telephone No. : 03 - 8883 4203Emel : drnatifah@moh.gov.my

NTRODUCTION

• e-Tanah is an integrated Electronic Government (e-Government) system application for land administration that goes in line with the Government Transformation Programme. The system aims to accelerate land-related processes by users in land offices and access to information by customers without compromising security.

BACKGROUND

• On 2nd July 2018, The Ministry of Natural Resources and Environment (NRE) was restructured to form the Ministry of Water, Land and Natural Resources (KATS). The Department of Director General of Lands and Mines (JKPTG) is one of the departments under KATS’ purview.
• JKPTG is in charge of managing Federal Government lands in accordance with the Federal Lands Commissioner Act 1957. The acquisition of Federal Lands is for the implementation of projects to benefit the people. The means of acquisition is through purchase, reservation, application to State Governments, or land acquisition under the Land Acquisition Act 1960. To date, the acquisition and management of Federal lands have been carried out successfully through the cooperation from all agencies at both Federal and State levels.
• The cooperation of all land administration agencies in every state has also helped in achieving this effort. This has been further strengthened through the introduction of a computerized system where the level of ICT-literacy and culture among land administration members has increased.
• The e-Tanah was developed as one of the Government's programs towards the realization of the Electronic Government in an effort to improve the quality of service delivery to the people.

OBJECTIVE

• To develop an integrated computerized system towards  effective and transparent administration while boosting integrity.

e-TANAH PROVISION SERVICES

PUBLIC PORTAL

User Account Registration

• Users must engage in registering an account before any requests of dealings or transactions can be made online.

e-Checking

• Status request can be done via receipt number or Request ID

Online Application

• Requests can be made online in aspects such as Strata, Consent & Auction

e-Payment

• Review and Payment of Quit Rent can be done through online

e-Carian 

• Individual record search can be done online

User Management

• Law firm embodiment and Licensed Surveyor have the authority to update relevant information

FEATURES OF THE e-LAND SYSTEM

SPOC DEFINITION?

• SPOC is a Single Point of Contact developed in the e-Tanah system to provide comprehensive customer service facilities for Land Offices

CORE MODULES

• Registration
• Consent
• Revenue
• Auction
• Strata 
• Land Disposal
• Land Development
• Enforcement
• Land Acquisition 

ARCHITECTURE

BENEFITS AND IMPACT OF IMPLEMENTING e-LAND

RECOGNITION

• Increased ranking in the Ease of Doing Business Report 2019 from 24th to 15th and in Property Registration from 42nd to 29th.

• AICTA Award, Ubud Bali Indonesia

• World Bank visit to PPTG WPKL

• ·Indonesian Ministry of Agrarian Affairs and Spatial Planning/National Land Agency Visits to PPTG WPKL

• Ordinance Survey International Visit to PPTG WPKL

• Global Consultations on Public Private Partnerships (PPPs) for Land Administration in Vienna, Austria

• 2nd Asean – Rok Ministerial Roundtable And Exhibition On Public Service Innovation di Bexco Center Ii, Busan, Korea Selatan pada 25 – 27 November 2019  

• Malaysian Technology Expo 2023 (MTE 2023)The Department of the Director General of Federal Land and Mines (JKPTG) participated in the Malaysian Technology Expo 2023 (MTE 2023) at the Putra World Trade Centre (PWTC), Kuala Lumpur from 16 to 18 MARCH 2023. JKPTG competed for the innovation of the Single Window Search (SWS) module of the Kuala Lumpur Regional e-Land System and received the Silver Award for the Public Service Innovation Asia 2023 Category. During MTE 2023, an exhibition booth was also opened, represented by the Land Administration ICT Management Division (BPICT), JKPTG in collaboration with Syarikat Puncak Tegap Sdn Bhd (PTSB) as the company appointed for the development of SWS.

WAY FORWARD

• Introduce private cloud (cloud computing) to reduce cost of e-Tanah in term of maintenance. 
• Explore other business area in land administration to enable electronic/online transaction such as e-Dealings and e-Lodgements. 
• Introduce uniformity (standardising processes) to reduce the gap between state land rules and acts.
• Increased change management programme to encourage users and public utilised the system. 
• Explore other technologies such as block chain to improve security of the system.
• e-Tanah roll-out to 8 states.

DETAIL INFORMATION

Officer to contact

1. Puan Tengku Rohana binti Tengku NawawiPosition: DirectorTelephone no.: 03-88861305Fax no.: 03-8889 3461Alamat e-mel: tengku_rohana@jkptg.gov.my
2. Puan Fadlilaton binti IsmailPosition: Deputy DirectorTelephone no.: 03-88861308Fax no.: 03-8889 3461Alamat e-mel: fadillaton@jkptg.gov.my

e-TANAH LOGO 

QR CODE

URL

Starting from 2010, the Ministry of Science, Technology and Innovation (MOSTI) through the Malaysian Space Agency (MYSA) and the Ministry of Health (MOH) through the Disease Control Division (BKP) has carried out a strategic collaboration by developing and operating an application-based system on remote sensing technology, geographic information system (GIS) and information and communication technology (ICT) known as Sistem Pengurusan Wabak Denggi (SPWD). This system can only be access by authorised users certified by BKP, MOH. MYSA serves as Subject Matter Expert (SME) in the field of space technology particularly in remote sensing and global positioning system (GPS) as well as other related fields such as ICT and GIS. Whereas BKP plays a role as SME in the field of environmental health. Through this initiative, another module namely the iDengue for Community System (iDengue) was also developed and operationalised for public access which aimed to increase public awareness and involvement in dealing with dengue outbreaks in the country.

iDengue portal was officially launched by YB Datuk Seri Dr. S. Subramanian, former Malaysian Health Minister in conjunction with ASEAN Dengue Day 2013 on 15 Jun 2013 in Sungai Petani, Kedah. This portal was created to increase public awareness among communities to take measures in preventing dengue incident and clean up their premises to destroy Aedes breeding site. This effort made by the ministry was intended to transform the dengue information dissemination to be more effective and accurate through the digitalization of dengue information from conventional methods. iDengue provides information on daily dengue cases and active dengue outbreak areas through statistical report and spatial mapping. Users or the public can check the status of dengue in a particular area by simply searching the desired location through this system.

Daily dengue information and epidemic reporting through iDengue is more efficient when compared to weekly reports through printed media (newspaper or magazine) & mass media (television and radio). This portal is expected to increase the awareness among public and communities to take measures such as cleaning the environment, finding and destroying Aedes mosquito breeding sites to ensure that their areas are free from the risk of dengue breeding areas.

iDengue was developed as part of government's initiative in order to obtain cooperation from various parties including the public in reducing national dengue cases. iDengue portal gives accurate and up-to-date information to the relevant parties including residents’/community associations, private companies, contractors, housing developers, local authorities (PBT) and other organizations, to participate in the government's initiative to control and reduce dengue cases.

The development and operationalization of the iDengue portal is also in line with Policy Goals Thrust 2 of the National Space Policy 2030 (DAN2030), which is being implement by MOSTI through MYSA, which focusing on the space technology, infrastructure and application significant to the nation. This effort also supports international aspirations such as the Sustainable Development Goals (SDGs) and Universal Health Coverage (UHC) in continuing the health agenda until 2030 and is based on the principles of the Astana Declaration in providing health services with universal access elements to diagnose, treat, prevent and control diseases. This system is also aligned with the government's intention to achieve the third SDGs “Good Health and Wellbeing”. In addition, the ministry also intends to reduce the number of annual dengue fever cases by 5% at the MOH level coincide with the Global Strategy for Dengue Prevention and Control 2012 – 2020.

Thus far, iDengue has been visited by 348,635 website visitors accessed from 140 countries around the world as shown in Figure 1. Among the top 10 countries that access iDengue portal are Malaysia, United States of America, Singapore, Germany, China, Taiwan, United Kingdom, Australia, Hong Kong, Japan, and India. Based on the number of transactions, 88% of the transactions involved users from within the country, while the remaining 12% involved users from abroad. 

Figure 1: iDengue Portal Visitors According To The Country From 2013 to 2023

OBJECTIVES

The main objective of the development iDengue for Community System is to raise awareness and preparedness of the community in dealing with the dengue epidemic in Malaysia.

The objectives of the system are as follows;

• Provide the latest dengue information on a daily basis in the form of statistical reporting and spatial mapping for public access;
• Provide accurate and uniform dengue information at all levels for the purpose of reporting current dengue status;
• Provide a comprehensive and interactive dengue information system to users; and
• To provide facilities for consumer complaints regarding dengue-related problems through the iDengue portal.

IMPACT

iDengue plays an important role in delivering the latest dengue information in Malaysia. This system has helped to raise awareness among the community to tackle the dengue problem together. 

ACHIEVEMENTS

SPWD and iDengue for Community System have received recognition through the Public Sector Innovation Award (AISA) ICT category in 2013, and the Ministry of Health (MOH) special Innovation Award in 2013.

IKON SISTEM iDENGUE UNTUK KOMUNITI

PAUTAN

What is the iDengue?

iDengue for Community System is a platform to disseminate the latest dengue information in Malaysia to the public, where the information in this system is updated daily.

What is the spatial information displayed in this system?

Among the spatial information displayed in the iDengue are:

• Dengue hotspots
•  Active Epidemic Areas
• Wolbachia Mosquito Release Location
• COMBI station

How can iDengue help the public in dengue management in Malaysia?

Users can clean the environment, find and destroy aedes mosquito breeding grounds if their area is in an active area of the epidemic. They can also provide any feedback and complaints related to dengue to the relevant parties for further action by using the feedback form online through the iDengue Portal. All feedback, suggestions and complaints from consumers will be channelled directly to the relevant parties at the Ministry of Health Malaysia (MOH).

OTHER INFORMATION 

Emel: idengue@mysa.gov.my

Responsible Agencies: 

MINISTRY OF HEALTH MALAYSIA (MOH)

Disease Control Division

Block E1, E3, E6, E7, & E10

Kompleks E, Pusat Pentadbiran Kerajaan Persekutuan, 

62590 WP Putrajaya Malaysia

And

MALAYSIAN SPACE AGENCY (MYSA)

No. 13 Jalan Tun Ismail 

50480 Kuala Lumpur Malaysia

Introduction

MyGeoName is a general application which displays information found in the Geographical Name Database (GND). GND is a data bank which stores names, locations, history and geographical entities which have been certified in a consistent and authoritative format for government and public official use.

Besides the geographical name search module and state gazetteer reports as the main module, this application also has other sub-modules such as jawi spelling transliteration, audio pronounciation of geographical names in the local dialect and official language including virtual reality modules which display video recordings of locations of selected Points of Interest (PoI).

Background 

MyGeoName was developed in 2008 and has undergone application upgrading process in 2016. Apart from users in the country, MyGeoName is also navigated by international users to understand geographical naming methods, language forms, pronunciation, dialect, etc., practised in Malaysia. This is in line with the publication of the Guidelines for the Determination of Geographical Names and Guidelines on Toponomy for Map Editors as decided through the resolution of the United Nations Conferences on the Standardisation of Geographical Names (UNCSGN). 

Objective

MyGeoName application is developed to: 

• Ensure consistent usage of geographical names because it is an important matter in effective communication; 
• Identify and highlight culture, heritage and landscaping to benefit the tourism industry, socio-economy and others;
• Preserve the rich historical heritage of the nation.

Features Aplikasi MyGeoName

Impact

The arrival of the Industrial Revolution 4.0 is expected to upgrade the majority of small towns and cities to become Mega Cities to accommodate the increasing population and infrastructure needs. Therefore with this application, the historical and aesthetic value of existing names of places can be preserved through pictures of its surroundings so as not to be lost in modernisation.

Detail Information 

Name: Sr HJ HANAFI BIN RAUF(KPP SEKSYEN PEMBANGUNAN STANDARD, MaCGDI)Telephone: 03-88891111e-mail of Officer to contact: hanafirauf@kats.gov.my

Link

Background/Overview of the Initiative 

Online applications involving services provided by the Government are often associated with user-friendly issues, complex system usage procedures and long-lasting service processes. These issues indirectly affect the performance of customer charters and the efficiency of services provided by the Government.

The Pharmacist Registration Management System (PRiSMA) was developed to achieve the following objectives:

1. issue certificates to pharmacists within seven (7) working days; and 

2. provide a user-friendly online system, stable system performance and up-to-date data delivery under the management of the Malaysian Pharmacy Board (BLFM) Division. 

BLFM acts as the secretariat to the Malaysian Pharmacy Board (LFM) which manages the registration and recognition of pharmacists in Malaysia with an annual workload to issue certificates as follows:

• Annual Retention of Pharmacists of 16,000 (an increase of 1,700 each year);
• Full Registration of Pharmacists of 1,700;
• Provisional Registration of Pharmacists of 1,500;
• Corporate Bodies of 1,500; and
• Provisional Registration of 10.

The development of the PRiSMA system was aspired during the Special Meeting of the Senior Director of Pharmacy Services number 2/2017 on 13 April 2017 as an in-house project as there was no special allocation for its implementation. This project was subsequently taken up and approved by the MOH ICT Committee on 18 February 2018 for implementation.

PRiSMA is built using the Drupal 7 open source application framework based on the PHP 7.2 programming language and MariaDB 10.2 database. This system is driven by the CentOS 7 server operating system and Apache 2.2 web server with “high performance settings” configuration. The development of this system took 8 months to fully develop. This system can be accessed through here on any type of device, operating platform and “browser” software.

Online application development needs to balance three main components in an ecosystem, namely functionality, security and usability. PRiSMA ensures that these three components are fully balanced to produce a technology product that meets the requirements in terms of work processes, security and data integrity, and is easy to use.

Sistem ini memfokuskan kepada beberapa bidang keutamaan yang dijadikan sasaran iaitu:

a. Application process management.

The application process needs to be simplified by replacing the application process via manual forms with a digital form that can be accessed, applied for and reviewed without any limits, time and place.

b. Work process management.

Manual work processes need to be automated by reviewing and re-engineering existing work processes so that they can meet the established customer charters that can be accessed, requested and reviewed without any limits, time and place.

c. Records and file management.

Application forms and attachments received for the application process have been stored in file rooms for over 7 years, resulting in storage space constraints and difficulty accessing old records. All these documents can be converted to digital form for permanent storage (Figures 1 and 2).

Figure 1: Increasingly limited record file storage locations

Figure 2: Applications that have been processed and approved must be filed as a record of record.

d. Financial management.

The manual payment receipt process via postal money order, bank draft or cheque is seen to be burdensome for applicants who need to go to the Post Office or bank counter for payment transactions every year. The direct debit or credit method of receiving money can reduce this burden through the online payment integration method.

e. Reports and statistics generation.

Reporting and statistical generation should be seen as critical outputs today that can be used to measure the performance of an organization. Reports and statistics that can be generated in a short time and accurately using existing input data are very important and can be used in the production of other analyses such as big-data analysis. Furthermore, it can also produce projections according to future needs.

Outcome/Impact 

How/what is the contribution of the project to the people

Through the PRiSMA system, the registration application process with the Malaysian Pharmacy Board has become easier in terms of:

a. Time savings

On average, each application takes around 10 – 20 minutes to be submitted completely via PRiSMA. Compared to the previous situation which required applicants to purchase postage and send the application form manually or by post to the LFM office and this opened up the risk of losing documents and so on. The processing of application forms has also been shortened from 7 to 14 days to only 2 to 4 days.

      b. Increased productivity levels

All information sent through the system has been cross-checked with standard reference data such as:

1. The applicant's identity card number and full name are checked through integration with the National Registration Department (My identity);

2. the pharmacist's full registration number which is automatically filled in; and

3. CPD points reviewed through integration with the MyCPD system, KKM.

This is different from the previous situation which required applicants to attach their identity card documents and verified CPD points certificates together with the application form.

c. Increased customer satisfaction levels

The results of a customer satisfaction survey collected over a year with a sample size of 6591, showed that on average, the system users were given a score rating of 4 out of 5 (higher scores are better). This finding was also supported by 86.3% of users agreeing that the system can be used without the need for high skills or special tutorial sessions.

        d. Other benefits

The authenticity of each digital certificate generated by the system can be verified through the “Digital Signature” technology embedded in each document. This technology makes it difficult to forge and alter information on certificates generated through the system. In addition, through the implementation of “QR Code” technology on each certificate, it allows any individual to cross-check the status of the certificate as well as the information printed on the document.

Achievements – recognition

Innovation Award (Technology Category): Pharmacist Registration Management System (PRiSMA) by the Pharmacy Services Program, MOH Headquarters in 2019

Statistics/Figures/Pictures/Icons

Online Service Transaction Statistics (If Relevant)

Figure 1: Application for Annual Pharmacist Certificate for the year 2020

Figure 2: Application for Full Registration of Pharmacists for the year 2020

Figure 3: Application for Provisional Registration of Pharmacists for the year 2020

Figure 4: Application for Registration of Corporate Organization & Annual Certificate of Corporate Organization for the year 2020

Figure 5: Application for Temporary Registration of Pharmacists for the year 2020 

Further Information 

Name, telephone and email of the officer to contact:

Mr. Mohd Hadafi bin Mohd Yasim

Chief Senior Assistant Director Grade UF52

Pharmacy Information Technology & Informatics Branch

Pharmacy Policy & Strategic Planning Division

mhadafi@moh.gov.my / 03-7841 3642

Mr. Ahmad Farhan Bin Paiman

Chief Assistant Director Grade UF48

Registration Branch

Malaysian Pharmacy Board Division

farhanpaiman@moh.gov.my / 03-7841 3246

Social Media (FB/Twitter/Insta) if available:

Responsible Agency: Malaysian Pharmacy Board Division, Pharmacy Services Program

Link to Specific Page with FAQ

Background/Initiative Overview

The Jom Masuk Tentera (JMT) Portal, the Malaysian Armed Forces (ATM) opens up opportunities for Malaysians, especially Bachelor's degree graduates, to join the Military Service as the Army (TDM), Navy (TLDM) or Air Force (TUDM). Candidates can fill out and submit applications to join the Army online anytime, anywhere. Candidates can check their application results online only. The JMT Portal was also developed using the latest technology and was fully implemented on 1 September 2020.

Outcome/Impact

The JMT Portal provides citizen-centric government services by providing more transparent service transactions to the people and implementing a go-green and eco-friendly environment.

Achievements

The JMT Portal is an achievement of MINDEF's digitalization initiative because this is the first online application, review and offer of ATM specialist officers. In addition, applicants can check the status from the beginning of the application to the offer stage compared to before, applicants could only find out the application results at the final stage of the application screening.

Statistics/Figures/Pictures/Icons

Figure 1: Let's Join the Army (JMT) Portal

Figure 2: Handover of the Jom Masuk Tentera (JMT) Portal to the Malaysian Armed Forces (ATM)

Online Service Transaction Statistics (if applicable)

Figure 3: Total applicant transactions via the Jom Masuk Tentera (JMT) Portal

More Information

Contacted Officer: 

Ms. Moghiratunnajat Hj. Zakaria 

Deputy Secretary (Systems)

Information Management Division

Ministry of Defence Malaysia

Emel: najat@mod.gov.my

YBrs. Dr. Mariayee Doraisamy 

Assistant Secretary 

Support Application Unit

Information Systems Management Branch

Information Management Division

Ministry of Defence Malaysia

Emel: mariayee@mod.gov.my

Responsible Agency: 

ATM Manpower Branch & Information Management Division (BPM), Ministry of Defence

Background/Overview of Initiative

The Federal Agriculture Marketing Authority (FAMA), one of the agencies under the Ministry of Agriculture and Food Industries (MAFI) which is responsible for marketing agrofood products and  products of the agro-based industries, has implemented a more creative and innovative marketing method which goes hand in hand with the growth of digital technology in current times. This is in line with the agenda of one of the Sustainable Development Goals by the United Nations, namely Goal 2: Zero Hunger which, among others, targets the multiplication of productivity and the income of target groups such as farmers and agrofood entrepreneurs.

Among the Digital Marketing Systems which have been and are being developed are:

1. AGROFUN
2. AGRIM
3. Agrobazaar Online 
4. AgroExpress

Outcome/Impact

AGROFUN is an application system developed through a mobile platform to create new marketing opportunities so that farmers are no longer tied to market their produce (fresh) to the same buyer or through middlemen. It can help farmers to identify the agricultural products that need to be planted. FAMA will act to facilitate market arrangements between producer and marketer. This system will be made available nationwide in order to resolve the issue of marketing chains through 4IR-based blockchain technology, namely:

Traceability 

• Identifying the location of production farms 
• Single-version consolidated records and sharing authenticity of information.

Transparency

• Almost real time record-keeping of transactions
• Each transaction, crop commodities and location will be shared in this system

Trust

• When users complete a business transaction, the date and time of the transaction is recorded and cannot be altered

Management of information on commodity

• The status of each commodity registered in the AGROFUN system will be regularly updated by farmers so that users will receive accurate information. 

AGRIM is a system which has the capability to handle online activities dealing with the sale of processed products, registration and application of entrepreneurs. This system provides a business box for entrepreneurs to manage their businesses, comprising POS system, inventory, invoice, stock management, reporting and payment gateways. 

In addition, this system can generate reports for the manufacturing of products, raw materials and stock produced by entrepreneurs as well as factories and fresh produce operation centres. It enables entrepreneurs to benefit from a more efficient and systematic business management, whilst it helps FAMA to monitor entrepreneurs who are registered under it. This system will be made more widely available for the benefit of all entrepreneurs under MAFI. 

The transition of market development from offline to online is a strategy implemented by FAMA. FAMA aims to ensure the sustainability of producers and marketers in the agrofood industry. Therefore, apart from contributing to market development through sale and purchase, market matching and arrangements to ensure that producers and marketers remain competitive, the Agrobazaar Online platform applies the  concept of direct dealing between sellers and consumers. This platform serves as a meeting point for producers, manufacturers, suppliers and consumers, and it helps local entrepreneurs to market their products and services online for free. Among the product categories for which there is high demand are wet goods, fresh produce, dry goods, Agromas products, health products and personal care products. Consumers can download the ABO application on Google Play and App Store.

Next, FAMA intends to develop a delivery system called AgroExpress to handle the delivery of fresh produce and processed products for entrepreneurs, retail outlets, agro markets and operation centres which function as distribution hubs. This system will be integrated with othe ther systems such as Agrobazaar Online and Agrofun. It also has the ability to gather all information on courier services available throughout Malaysia in order to resolve logistic issues and simultaneously increase productivity. 

Further Information

Name,Telephone No. and E-mail of Officer to be contacted:

Puan Norhafizah Binti Hanzah

Director, Marketing Technology Branch

Emel: norhafizah@fama.gov.my

Tel   : 016-3101309

Responsible agency

Federal Agricultural Marketing Authority (FAMA)

Background of Initiative

Biological diversity is usually divided into three levels: genetic diversity, species diversity and ecosystem diversity.

• Genetic diversity is diversity in species, as measured according to variation in the gen of each plant, animal and microorganisme. Genetic diversity happens in and between the populations of a particular species.
• Species diversity refers to a variety of living organisms in the world.
• Ecosystem diversity refers to various habits, biosis communities and ecological processes in a land environment, sea environment and other aqua environment. 

A large part of the country’s biological diversity still needs to be researched and documented. Lack of data weakens efforts to utilise the country’s biological resources  in better ways. The continuous destruction of habitat results in loss of the nation’s biological diversity before a large part of it can be documented. The loss of biological diversity will involve  loss of species that can potentially be developed and made into useful products. Biological diversity has significant economic, technological and social implications to the country. Among them are:

• Economic benefits
• Security
• Environmental Stability
• National Biological Heritage
• Scientific, Educational and Recreational Values
• Biosecurity

An ICT initiative has been taken to develop the Malaysian Biodiversity Information System (MyBIS) and Access to Biological Resources and Benefit Sharing (MyABS) to support the Biological Sources One Stop Centre initiative. These systems are built for the purpose of:

• collecting information relating to biological sources from various sources;
• providing convenience in accessing information, database and other relevant materials (prepared by interested parties);
• giving awareness to society about biodiversity and environmental issues;
• providing the most recent statistical analysis about biodiversity data (MyBIS);
• the need to create a central national biodiversity database as part of the successful implementation of the National Policy on Biological Diversity (Dasar Kepelbagaian Biologi Kebangsaan, DKBK) 2016-2025 in Goal 5, Action 16.2. (MyABS);
• continuous compliance from time to time for every access to biological sources and traditional knowledge in Malaysia (MyABS);
• providing convenience to researcherse on matters pertaining to application and permit approval from inside and outside the country (MyABS).

This ICT initiative supports the 15th United Nations Sustainable Development Goals (SDG) which is Life Of Land 

Impact

Through this initiative, information on biological sources has been  filtered, where it contains sources that can be researched or otherwise, and the overall resources of information is obtained through an integrated MyBIS system. Monitoring of research findings can also be carried out more systematically by third parties (MyIPO, Pharmaceutical and Public Research Institutions)

  STATISTICAL INFORMATION ON BIODIVERSITY IN MALAYSIA

Based on 5th National Report for Biological Diversity Convention, 2015

Further Information

Name, Phone Number and e-mail of Officer to be contacted:

Ahmad Shahrul Bin Isa, 03-8886 1068 , shahrul.isa@ketsa.gov.my

Social media (Facebook/Twitter/Instagram) if available : 

FB

Twitter

Responsible Agency: KeTSA and

Forestry Department Peninsular Malaysia

Link to Specific Pages with FAQ

MYFutureJobs is an online platform for job search and matching for all groups of job seekers and employers. This National Job Portal has features and functions equipped with Artificial Intelligence (AI), as well as Skills-based Matching functions that utilize technology from developed nations which has been adapted to suit the local context. The matching function through the MYFutureJobs portal are not only limited to job titles, but also the matching of the skills and competencies of the job seekers with the job profile offered by potential employers. This method emphasizes aspects of skills and competencies in job matching, for more accurate   job matching results compared to the usual method. In 2020, more than 500,398 job seekers and 47,901 employers have registered with the MYFutureJobs portal.

The National Job Portal, MYFutureJobs, also provides employment services in the form of case management, applying the concept of human touch. It offers one-to-one employment support assistance for the vulnerable, for example disabled individuals and those suffering from prolonged unemployment. Such employment support is given by the SOCSO career counselors, where assessment regarding the skills gap of the job seeker will be carried out and assistance given until they are able to secure work again. To date, more than 409 SOCSO career counselors are available at all 54 SOCSO offices nationwide to assist job seekers, performing interventions in the quest for them to secure employment. Aside from giving support to job seekers, assistance is also provided to employers through the SOCSO Key Employers Account to help them find suitable employees through various forms of intervention. This includes hosting interviews for employers, free of charge. 

The functions of the MYFutureJobs Portal are becoming increasingly far-reaching after the Prime Minister announced it (during a National Employment Council meeting) as a one-stop center and a main source of reference for Malaysians with regards to employment. The MYFutureJobs portal is not limited to merely serve as a job matching and career counseling platform; other elements are also present such as the provision of re-training programmes and current information on the labour market.  MYFutureJobs currently has 495 registered training providers who can deliver more than 6,662 training courses for more than 42 fields of work, for purposes of reskilling and upskilling of job seekers. Training programmes are provided either physically or online. 

From time to time, through SOCSO, MYFutureJobs has vigorously carried out active labour market programmes such as open interviews and career carnivals, as well as employability programmes to encourage recruitment activities and build up jobseekers’ preparedness to join the working world. Up to this year, more than 288 open interviews have been carried out nationwide, with 226 interviews conducted online and 62 interviews held physically. 

The MYFutureJobs portal, which provides comprehensive employment services, meets the standard framework of the Organisation of Economic Cooperation and Development (OECD), which include functions of job placements, career counselling, mobility assistance, social security protection for individuals who have lost their jobs, provision of training and active labour market programmes. The MYFutureJobs portal integrates all these elements to provide effective employment services to all levels of society including employers. In 2020, a total of 161,603 individuals were successfully placed with new employers through the MYFutureJobs Employment Services.  

For further information regarding incentives available through the MYFutureJobs portal, job seekers and employers can contact 1-300-22-8000 or 03-80915300 or send an email to myfuturejobs@SOCSO.gov.my

BACKGROUND

The Ministry of Health Malaysia (MOH) has adopted the Healthcare Information and Management Systems Society, Inc. (HIMSS) approach in defining an Electronic Medical Record (EMR) as an electronic record of an individual's health information that can be created, collected, managed and referenced by health personnel who are given access, within a healthcare organization.

The MOH has already implemented this EMR system through various approaches, for example the Hospital Information System (HIS@KKM) at hospital facilities and the Teleprimary Care - Oral Health Clinical Information System (TPC-OHCIS) at health clinic facilities and dental clinics. The MOH has also implemented the Malaysia Health Information Exchange (MyHIX) system, which is a health information sharing platform that allows medical practitioners at different health facilities to access and share patient medical information securely.

The status of EMR system implementation in MOH hospitals as of May 2021 is 37 (25%) out of 146 hospitals, 96 (9%) out of 1,090 health clinics and 31 (5%) out of 642 dental clinics. Of the 164 EMR facilities, only 10 hospitals (27%) and 1 health clinic (1%) have integrated with the MyHIX system. To implement the EMR system in an integrated manner, MOH has made a strategic plan through the implementation of the EMR initiative towards an Integrated Health Information System in phases at MOH healthcare and medical facilities.

The implementation of the first phase of the EMR initiative will involve all MOH health facilities in Negeri Sembilan, including the expansion of the EMR system to 7 hospitals, 42 health clinics and 11 dental clinics and the expansion of the Health Information Exchange (HIE) system integration to all relevant facilities including the existing 37 TPC-OHCIS clinics. In total, 97 MOH health facilities in Negeri Sembilan will be involved in this project.

The implementation of the EMR initiative towards an Integrated Health Information System is aimed at realizing the aspirations of the national health sector as stated in the following documents:

• Telemedicine Flagship Application: Malaysia’s Telemedicine Blueprint - Leading Healthcare into the Information Age (1997)
• Lifetime Health Record Business Framework (2006)

The implementation of this project is also in line with the national direction in the 12th RM (2021-2025) which supports the following:

The justification for the need to implement this project is as follows:

• Enables integrated health information integration for more responsive, safe and effective patient treatment. Availability of an integrated health information sharing platform (Health Information Exchange) for core applications (HIS@KKM, TPC-OHCIS) and support applications (Virtual Clinic system) of the Ministry of Health for the purpose of continuity of treatment for each individual (care coordination and integration);

• Improve the continuity of individual healthcare. Availability of an integrated health information sharing platform at the point-of-care and improve the continuity of healthcare (continuity of care);

• Centralized, integrated and more efficient health data collection process for national health planning; and

• More cost-effective management of health ICT infrastructure (total solution) covering all levels of healthcare.

PROJECT OBJECTIVES

• Establish an integrated health record system to facilitate access to information at any point of care facility in Negeri Sembilan (7 Hospitals, 42 Health Clinics, 11 Dental Clinics including integration with the existing 37 TPC-OHCIS clinics); Improve continuity and quality of care at all health facilities in Negeri Sembilan; and

• Upgrade population health data so that it can be monitored comprehensively to assist in the planning of an orderly health system.

PROJECT SCOPE    

1) Expansion of the EMR system via cloud deployment to all MOH health facilities in Negeri Sembilan:

1. Expansion of the HIS@KKM System to 7 Hospitals;
2. Expansion of the TPC-OHCIS System to 42 Health Clinics and 11 Dental Clinics (including integration with the existing 37 TPC-OHCIS clinics); and
3. Enhancement of the functionality of the HIS@KKM System and the TPC-OHCIS System to meet the availability of integrated health information sharing access

2) Development of an integrated health information sharing platform (Health Information Exchange) and expansion of integration to all MOH facilities in Negeri Sembilan

3) Perkhidmatan MyGovCloud@PDSA

4) Pembangunan sistem Tawaran Baharu (New Deal): Virtual Clinic - termasuk komponen Online Appointment System, Online Registration dan ePayment Gateway

BACKGROUND

The government through the Malaysian Road Transport Department (JPJ) has developed and implemented the Online Vehicle Registration Number Bidding System known as the JPJeBid system to the public starting 15 April 2019. The management of the JPJeBid system is carried out independently by bidders and is regulated by the JPJ according to technological developments to ensure the quality of services that exceed the expectations of the Public. In this regard, for the public who wish to use the JPJeBid service, registration can be done on the jpj website or via the JPJeBid mobile application on Google Play and the App Store.

The process involved in the JPJeBid system offers transparency, starting from registration all the way to the payment process. It is a user-friendly system with elements based on simple user experience (UX), a transition from manual bidding process to an online platform, with guaranteed system security environment and real-time ability to access the system online from anywhere and anytime. Through the implementation of the JPJeBid system, the management of vehicle registration numbers can be upgraded in terms of integrity, in line with JPJ’s slogan which is FRIENDLY, EFFICIENT and TRANSPARENT.  

JPJEBID DEVELOPMENT ANALYSIS

FIGURE 1: Loss Estimation – Manual Management of Number Reservation

Figure 1 above is evidence of data analysis which indicates the weaknesses   of the Manual Vehicle Registration Number Management Procedure which is not very effective and incurs losses for the Government. To develop the JPJeBid system, several factors have been identified, namely the Department’s main function, fulfilling the customers’ and stakeholders’ needs, and the National Agenda in the form of the 11th Malaysia Plan (11MP) 2016-2020 which emphasises on the transformation of public service to become more effective and productive, as well as the creation of a digital Government that offers more services online. In addition, the Public Sector e-Payment Strategic Plan (PSPSA) 2016-2020 was applied through instilling the culture of e-Payment and increasing the confidence of users, aside from ensuring compatibility with the current situation and ecosystem.

OUTCOME/IMPACT/ADDITIONAL VALUE

The development of the JPJeBid system has brought about positive outcome, impact and additional value. These are important indicators for  JPJ to ensure that the implementation of JPJeBid improves the service delivery system to be more efficient and transparent to the Public in both the short and long term.

OUTCOME AND EVIDENCE

1. Increased Bidder Participation - The use of a system that is easy to understand and has received a high response from the public, thus increasing the number of bidders participating. This statement is proven more clearly in APPENDIX A (i).
2. Increased Collection Revenue - With the continuous increase in the number of bidders as per the information above, the number of numbers bid has also increased and as a result, the total Government revenue collection has increased compared to manual bidding. The percentage data of the increase in the total bid revenue is as per APPENDIX A (ii).
3. Online Bidding Information - Through JPJeBid, bidders can access bidding information online such as the total bid, bid payment history, print payment receipts and approval letters for winning or failing the bid for the number being bid for easily, quickly and transparently without having to attend any JPJ office. Customer satisfaction is shown as per APPENDIX A (iii).

IMPACT AND EVIDENCE

The quality of service and efficiency of the JPJeBid system has been shown to bring about positive impact on the Department as well as on the public, as indicated in APPENDIX B and APPENDIX C. This positive impact has made JPJ one of the foremost enforcement agencies in sustaining digitalisation towards integrity as seen in FIGURE 2 below:

FIGURE 2: Impact of the JPJeBid Project 

VALUE ADDED BENEFITS

The effectiveness of the JPJeBid system has also brought out some unexpected benefits as shown in Figure 3. This includes indirect self-learning and additional modes of payment that can be selected by the users. Additional Government payment policies have made JPJ the first agency to receive approval from the Ministry of Finance (MOF) to accept payments using debit cards. The letter of approval issued by the MOF is set out in APPENDIX D. Furthermore, this Department is also the first to implement a fully real-time online bidding system for vehicle registration number bids.

FIGURE 3: Unexpected Benefits of Value Added

ACHIEVEMENTS

1) Approvals from Authorized Parties

Table 1 shows the list of approvals and support that the JPJeBid System has obtained.

TABLE 1: Approval by the Accredited Party

2) Upgrading

The JPJeBid System has also been promoted as a system that provides quality, friendly, efficient and transparent services to the Department and the Public. This was proven when the JPJeBid System was named the Winner of the New Horizon Innovative and Creative Group (KIK) Convention at the JPJ and Ministry of Transport Malaysia (MOT) levels.

ONLINE SERVICE TRANSACTION STATISTICS

1) Total JPJeBid Revenue Collection 2019 – June 2021

TABLE 2: Total JPJeBid Revenue Collection (2019 – June 2021)

2) Number of Bidders Registered

TABLE 3: Number of Bidders Registered with JPJeBid (2019 – June 2021)

3) JPJeBid ‘Hit’ Vehicle Registration Number Serial Data

TABLE 4: JPJeBid ‘Hit’ Vehicle Registration Number Serial Data

4) JPJeBid Highest Bid Amount

TABLE 5: JPJeBid Highest Bid Amount

5) JPJeBid System Activity Graph

Graph 1: Interface Outbound Throughput (ALL)

 Graph 2: Destination IP Activity

JPJEBID SYSTEM INFORMATION

The JPJeBid system can be accessed at jpj or via the JPJeBid mobile application on Google Play and the App Store. Related information can be obtained from the menus provided on the website.

CONCLUSION

The JPJeBid system has improved the Government’s service delivery to the people which is friendly, efficient and with integrity in accordance with JPJ’s slogan of digitalisation towards integrity. It is hoped that this JPJeBid system can be a guide or a reference point for the improvement of all other Government systems.

APPENDIX A

EVIDENCE FROM OFFICIAL DATA AND SOURCES 

i. Increase of User Involvement

(Source: JPJeBid Statistics)

ii) Revenue Collection Comparison between manual and JPJeBid 

(Source: JPJeBid Statistics) 

iii) Customer Satisfaction (Source: JPJ Official Facebook page)  

APPENDIX A

Evidence through official data and sources

APPENDIX B

APPENDIX C

Introduction

The Mobile Jejak Asnaf (MoJA) application is classified as a new medium in providing a specific channel for the public to make complaints and reports related to asnaf to the Federal Territory Islamic Religious Council (MAIWP). 

A better and systematic asnaf reporting process is used in this MoJA application so that no more data leakage regarding asnaf will occur. 

Background

The Mobile Jejak Asnaf (MoJA) application has started operating from 26 June 2020 until now.

MoJA is equipped with the following features

1. Global Positioning System (GPS)

GPS location tracking to allow the MAIWP Baitulmal Asnaf Tracking Squad to approach the asnaf at the reported location.

2.  Photo Upload

The maker of the report (Friend of MAIWP) may also upload photos to serve as reference for the MAIWP Baitulmal Asnaf Tracking Squad.

3. 24/7 Service

The maker of the report (Friend of MAIWP) may report asnaf who requires assistance anytime and anywhere.

Using the MoJA Application

Using is as easy as three (3) steps:

1. Register Reporter

Reporters need to register before making a report.

2. Report Asnaf

Reporters fill in information, specify location and upload a picture of asnaf.

3. Check Report

Reporters can check the current status of the report that has been submitted.

Objectives

1. Provide a specific channel for making complaints related to asnaf.
2. Create people who care about the asnaf group.
3. Improve more efficient work methods and processes.
4. Speed ​​up the work process so that assistance to asnaf is distributed quickly.

More information regarding the Mobile Asnaf Tracking Application (MoJA) can be found at the following link:

Mobile Aplikasi Jejak Asnaf (MoJA) boleh di muat turun di Google Play dan Apps Store.

Impact

This Mobile Application for Tracking Donors (MoJA) can make it easier for the public to make complaints regarding donors to Baitulmal MAIWP. This MoJA application is one of the additional channels for reporting donors anytime and anywhere.

Further Information

Any questions regarding the Mobile Application for Tracking Donors, you can contact us at the hotline below:

MAIWP KUALA LUMPUR (HQ)

012-5183614 / 012-5127614

MAIWP CAWANGAN PUTRAJAYA

011-63038443 / 011-59496216

MAIWP CAWANGAN LABUAN

013-8513066 / 013-8514066 / 017-8516066

Introduction

The DesaMall@KPLB programme is an initiative of the Ministry of Rural Development (Kementerian Pembangunan Luar Bandar, KPLB) to help rural entrepreneurs market their products online via e-Commerce platforms. This initiative is one of the strategies under Core 2 of the Rural Development Policy (RDP) which is Entrepreneurship Driving Economic Development through the policy statement ’Developing Products and Expanding Markets Including Online Business Marketing (E-Commerce)’.

This programme is a catalyst for the Government’s efforts to implement the Industrial Revolution (IR), where it is also a driver of paradigm shift for rural entrepreneurs to move from traditional form of business (offline) to marketing their products online on digital platforms, hence empowering the people through digital economy. 

Objectives of the DesaMall@KPLB Programme

The objectives of the DesaMall@KPLB Programme are as follows:

1.  to widen the market for products and services offered by rural entrepreneurs on e-commerce platforms;

2. to increase sales for rural entrepreneurs by 10% to 30% annually through online business and marketing; and 

3.   to help rural entrepreneurs improve the quality of their products in order to gain online business readiness.

Criteria for Selection of Participants

The criteria for entrepreneurs who can participate in the DesaMall@KPLB programme are as follows:

1. Registered with the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia, SSM) (as a requirement to market products online);

2. Having products which are self-produced or services which they carry out on their own;

3. Having basic skills in the use of information technology and social media; and

4. Specifically intended for entrepreneurs of small enterprises who are unable to attend online marketing training with their own funds.

Implementation of DesaMall@KPLB

Through DesaMall@KPLB, rural entrepreneurs are given practical courses or training to help them market their products (which were previously marketed via retail or offline methods) on available platforms such as Shopee, Lazada, eBay, GrabMart, WOWShop, Vettons and other participating e-Commerce platforms.

In an effort to increase its visibility in the eyes of the public and widen the implementation of the DesaMall@KPLB programme, KPLB has opened Retail Hubs known as the DesaMall@KPLB Concept Store in Mersing, Johor (which was officiated by YB Minister of Rural Development in September 2020) and in Lipis, Pahang (which was officiated by YB Deputy Minister I) in April 2021.

The programme training modules for DesaMall@KPLB comprise online sales and marketing techniques for products and services, copywriting techniques, promotions, payments via payment gateways, product photography techniques and various other skills related to online business.

Through the DesaMall@KPLB programme, rural entrepreneurs only have to focus on production to fulfill orders and product improvement, while other matters such as managing orders, delivery of products to customers and payment by customers will be managed by the administrator of the DesaMall@KPLB programme, namely eLokal Sdn Bhd.

The sales performances of entrepreneurs under the DesaM

all@KPLB will be monitored using an application system developed specifically for this programme. This application system has the ability to track the sale of every product and generate reports on accumulated sales value, the most popular products and the least popular products. Continuous monitoring enables the issues faced by the DesaMall@KPLB entrepreneurs to be identified, and steps towards improvement can thus be taken.

Achievements

At the start of this programme, KPLB only collaborated with one e-commerce platform, namely PrestoMall. Since  June 2018, KPLB started to market the products of DesaMall@KPLB entrepreneurs in several e-Commerce platforms such as Lazada, Shopee and eBay. Since this programme was introduced in October 2017, the total accumulated sales amounted to RM2.3 million as at 31 May 2021, with a Stock Keeping Unit of 25,997 on all e-Commerce platforms.

As at 31 May 2021, a total of 2,692 rural entrepreneurs have been trained under the DesaMall@KPLB  programme and have marketed their products online on e-Commerce platforms.

DesaMall@KPLB’s success in complying with the 3-day time period for orders received from buyers as set by the e-commerce plaforms is at a rate of 100% across all participating platforms, and it has consistently received positive reviews from buyers.

Conclusion

KPLB will continue to work together with government agencies and private entities to enable various similar strategic collaborations to be forged in the future for the benefit the people. Currently, the government’s priority is to provide more opportunities in the field of online entrepreneurships and to create more job opportunities and new markets in order to help the people, particularly in the face of challenges post-Covid-19. Various initiatives are also being formulated by the government to provide support and assistance to the people, particularly in the rural areas, in dealing with a more challenging economic climate.

More information:

Desamall@KPLB

Community Economic Development Division, KPLB

Portal My3D Printing Marketplace (My3DPM)

‘Additive Manufacturing(AM)’ is a manufacturing technique that is at the core of IR4.0 and opens a new chapter in the potential for producing unique custom products, a conventional mass manufacturing process. This technology adapts the 3-dimensional printing process in stages, namely printing made layer by layer on 3 different axes. The application of AM techniques has seen rapid development today through the construction of 3D printing machines for various basic materials including plastic, metal, concrete and most recently it is capable of printing materials based on biological elements such as organic tissue and bone.

However, the accessibility of this technique to the general public is limited because the cost of owning a 3D printer is still high and coupled with the factor of basic material constraints as an input. Therefore, we at SIRIM Industrial Research have developed a portal and mobile application to open up space for all levels of society to realize any idea through prototype printing. The My3D Printing Marketplace (My3DPM) platform is a platform for designers, industry and the public to learn, explore and subsequently print any of their designs using a combination of printing machines available throughout the country at affordable prices.

This initiative is in line with SDG9-UN in building a core of innovation for the general public. My3DPM was jointly developed by SIRIM Berhad and Digital Data Sdn Bhd to be the first virtual 3D printing center in Malaysia. Users can visit the my3dpm website and start exploring, whether using existing designs, starting the innovation process or even uploading designs to share. If ready, users can choose any network of 3D printers and related basic materials. In the pandemic situation that limits movement, each design will be delivered directly to the door at a minimal cost.

Ketika ini, platform MY3DPM boleh di akses terus dari mana-mana lokasi dan pada bila-bila masa. Lebih 300 rekaan unik tempatan telah dimuat naik secara ‘crowd sharing’ dan transaksi dari platform tersebut telah mengatasi 0.5 juta ringgit sepanjang tempoh setahun perasmiannya. Adalah menjadi aspirasi SIRIM Industrial Research melalui portal dan applikasi mobil MY3DPM, seluruh lapisan masyarakat mampu berkongsi teknologi yang menjadi teras IR4.0 ini dan seterusnya meningkatkan nilai inovasi negara secara menyeluruh.

Bagi sebarang pertanyaan anda boleh menghubungi;

Mohamad Eezafri Bin Mohamad Fazee (eezafri@Sirim.My)

Jurutera

Pusat Inovasi Industri – Pembuatan Pintar, Sirim Industrial Research.

DELIMa atau Digital Educational Learning Initiative Malaysia ialah pelantar pembelajaran digital KPM berfokus kepada pengajaran dan pembelajaran (PdP) digital yang melibatkan guru dan murid. Pada 1 Julai 2019, KPM telah mula menggunakan pelantar Google for Education (GFE) dan Google Classroom (GC) sebagai aplikasi PdP dalam talian yang menggantikan FrogVLE. Pada masa itu, KPM telah membuat penyelidikan dan mengambil kira maklum balas guru yang sebelum ini menggunakan GC sebagai aplikasi PdP dalam talian. KPM telah menggunakan jenama GC dan meggunakannya untuk pembelajaran digital.

Seterusnya, pada 26 Ogos 2019, Microsoft memohon untuk menyertai pelantar KPM dan telah bermula 1 Jan 2020. Selepas itu, Apple juga berminat untuk menjadi rakan kongsi dan telah menawarkan kandungan digital mereka bermula Mac 2020. Dengan itu, KPM telah mengintegrasikan ketiga-tiga gergasi teknologi ke dalam pelantar pembelajaran digital KPM. Susulan mesyuarat KPM (BSTP dan UKK) bersama Google, Microsoft dan Apple pada 31 Jan 2020, mencerminkan perkongsian tersebut dan menunjukkan peningkatan berterusan dari segi aplikasi dan kandungan digital yang telah di tambah baik. Frasa DELI (Digital Educational Learning Initiative) telah dicadangkan.

Pelantar pembelajaran ke DELIMa mencorakkan aspek dan pembangunan pelantar (homegrown) di Malaysia. DELIMa merupakan kes pembangunan pelantar pertama di dunia yang merangkumi kesemua teknologi terkini dengan cara pembangunan dan aritektur KPM yang unik. Kesemua teknologi, integrasi, penjanaan ID dan kesemua aspek pelantar dibangunkan oleh BSTP (kepakaran dalaman) dengan sokongan dan bantuan teknikal PADU. DELIMa pada masa ini menjana pelbagai inovasi baharu seperti Ruang Ilmu, sistem Onboarding, Transfers & Offboarding (OTO) untuk ID dan dashboard pelaporan yang tidak wujud dalam mana-mana pelantar yang sedia ada. Google sendiri sedang mempelajari dari KPM bagaimana untuk menjalankan kesemua perkara ini.

DELIMa juga menyediakan pelantar untuk rakan kongsi yang berminat dan prosedur kerjasama mestilah diikuti seperti tiada penjanaan sumber kewangan melalui iklan atau penjualan produk dan perkhidmatan. Pautan seperti Perpustakaan Negara Malaysia (PNM) merupakan antara pautan luar (external link) yang menyediakan pelbagai resos dan buku digital. Pautan PNM telah disediakan sejak Ogos 2019 untuk capaian guru dan murid. KPM juga berkerjasama dengan pelbagai agensi lain seperti MDEC yang menyediakan kandungan Rekabentuk Teknologi (RBT) untuk murid  sekolah rendah. Rakan kongsi UNICEF, sebagai contoh, telah menggunakan perkhidmatan syarikat tempatan bagi membangunkan kandungan digital dalam DELIMa. 

DELIMa tidak menggunakan server (pelayan) asing untuk data KPM. Kesemua data berada di Pusat Data Enstek (PDE) KPM. Dari segi keselamatan data, data peribadi guru dan murid tidak dikongsi dengan Google, Microsoft atau Apple dan mereka tidak mempunyai akses kepada data berkenaan berpandukan syarat dan prosedur keselamatan data peribadi dari Pejabat Ketua Pegawai Keselamatan Kerajaan Malaysia, Jabatan Perdana Menteri (CGSO) pada 12 Jun 2019. Kesemua ID adalah anonymous seperti g-12345678 (guru) dan m-12345678 (murid).

Untuk masa depan murid Malaysia, KPM mestilah menyediakan pelbagai aplikasi dan perkhidmatan (services) yang relevan supaya murid dapat mendepani cabaran Revolusi Industri Ke-4. Ini bermakna aplikasi, servis dan kandungan digital DELIMa mestilah memenuhi kehendak Malaysia dan global. Oleh itu, kerjasama dengan pelbagai rakan kongsi tempatan dan luar negeri untuk mendapatkan aplikasi, servis dan kandungan digital terbaik untuk guru dan murid menjadi keutamaan KPM. 

Pengenalan 

Dalam usaha memposisi Malaysia sebagai sebuah negara yang paling berdaya saing di pasaran halal global, Halal Development Corporation Berhad (HDC) telah dipilih sebagai peneraju utama dalam pembangunan ekosistem dan infrastruktur halal yang bersepadu dan komprehensif di Malaysia. Bagi menyelaraskan peranan HDC dalam pelaksanaan Pelan Induk Industri Halal 2030, HDC telah meletakkan sasaran yang tinggi bagi memacu pemain industri dalam meningkatkan kapasiti pengeluaran mereka bagi memenuhi permintaan yang semakin meningkat untuk produk halal di peringkat global. Untuk tujuan ini, HDC telah menubuhkan Halal Integrated Platform (HIP) - sebuah platform dalam talian yang akan menghimpunkan setiap satu dari pihak-pihak yang berkepentingan dalam keseluruhan ekosistem industri halal di Malaysia. 

Halal Integrated Platform (HIP) 

Selain sebagai sebuah pusat sehenti yang bakal menghubungkan ahli-ahlinya kepada setiap pemain utama dalam ekosistem industri halal, HIP juga akan menyelaras semua usaha-usaha pembangunan sektor PKS halal tempatan. Sebagai pemangkin kepada globalisasi, perusahaan-perusahaan halal mikro, kecil dan sederhana (PKS) tempatan akan dibimbing melalui HIP untuk menjadi pembekal bahan mentah kepada syarikat-syarikat multinasional dan syarikat gergasi tempatan, dalam proses penghasilan produk halal mereka yang telah siap. Platform maya ini juga bakal menyumbang secara langsung dalam mempertingkatkan kemampuan negara untuk memenuhi permintaan halal di peringkat domestik dan global, dengan membuka lebih banyak akses kepada pasaran tempatan dan antarabangsa. Disamping itu, HIP juga akan menjadi penghubung utama antara sektor mikro dan PKS halal tempatan kepada pakar-pakar industri halal dari seluruh dunia, melalui perkongsian pengetahuan, kepakaran serta sumber-sumber lain yang mampu memperkasa ekosistem halal secara keseluruhan. Akhir sekali, HIP juga mampu memacu perniagaan mikro dan PKS dalam memaksimakan penggunaan ruang digital bagi meluaskan lagi capaian pasaran produk halal mereka melalui jalinan dan kolaborasi rangkaian yang tersedia dalam HIP. 

Komponen Utama HIP 

Antara inisiatif yang disediakan di HIP termasuk inisiatif-inisiatif khusus PKS yang menyokong pembangunan keseluruhan ekosistem industri halal itu sendiri. Sasaran utama HIP merupakan pemain-pemain industri itu sendiri, termasuk para pengilang dan pengeluar, serta pengusaha-pengusaha perkhidmatan sokongan yang lain. Melalui inisiatif-inisiatif ini, sektor PKS akan didorong untuk mendigitalkan perniagaan mereka sepenuhnya dan memaksimumkan potensi platform e-Dagang. Antara komponen-komponen utama HIP yang disediakan tertumpu kepada: 

• kemudahan pembiayaan, 
• perundingan Halal yang disesuaikan, 
• Latihan Industri Halal, 
• Pangkalan Data Bahan Halal, 
• e-Pasaran, 
• iklan dan promosi dalam talian, 
• rangkaian dan pemadanan perniagaan dalam talian,
• pemadanan bakat dan pekerjaan, 
• perolehan bekalan dan pekerjaan, 
• analisis dan kepintaran perniagaan, 
• perkhidmatan sokongan perniagaan, 
• mentor industri dan perkongsian pengetahuan, 
• digital transformasi, 
• projek inkubasi untuk usahawan, 
• pusat pengetahuan Halal, 
• perundingan Halal dan penyenaraian, dan
• penasihat Halal Park. 

Jangkaan Impak: Usaha Pembangunan Industri Halal Menerusi HIP 

Bagi membantu sektor PKS dengan secara langsung, HIP akan turut mengadakan program-program pembangunan eksport serta promosi eksport. Selain itu, sebanyak 535 Pangkalan Data Bahan Halal telah didaftarkan sehingga kini di HIP, yang akan membolehkan para PKS untuk meneroka lebih banyak pasaran baru serta melebarkan capaian produk mereka. HIP juga akan membantu mengoptimumkan saluran penawaran dan pengedaran bagi memantapkan lagi ekosistem halal dengan penggunaan teknologi terkini. Berlainan dengan pelbagai platform berasaskan perniagaan halal yang terdapat di pasaran pada masa ini, objektif HIP adalah untuk menjadi sebuah pusat sehenti yang menghubungkan seluruh pemain industri halal serta memajukan sistem ekonomi Islam. 

Pemangkin Kejayaan HIP Masa Hadapan 

HDC dipilih sebagai peneraju utama kepada pembangunan ekosistem dan infrastruktur halal yang bersepadu dan komprehensif bagi meletakkan Malaysia ke arah negara yang paling berdaya saing menerajui industri Halal global. Hal ini menunjukkan pengiktirafan diatas kejayaan HDC dalam membangunkan industri halal itu sendiri. Seperti yang telah kita ketahui, saiz pasaran Halal dunia sedang pesat mengembang dan dijangka akan mencapai USD 3.0 trilion menjelang 2023. Ini telah membuka peluang baharu kepada ramai pihak yang berkepentingan di peringkat global. Salah satu daripada tugas HIP yang penting ialah mengetuai kajian dalam mengenalpasti dan menilai barangan dan perkhidmatan Halal dan potensi mereka dalam pasaran yang pelbagai dan saluran pengedaran. HIP juga akan bekerjasama dengan pelbagai kementerian dan agensi-agensi utama yang lain seperti MATRADE, MIDA, MDEC dan lain-lain bagi menjalin hubungan dan kerjasama strategik yang bakal membuka lebih banyak peluang pelaburan dan perdagangan yang baharu. Memanfaatkan pengalaman Malaysia dalam membangunkan industri Halal, platform HIP juga telah menetapkan untuk mengetuai mempromosikan jenama “Halal Malaysia” demi meningkatkan kesedaran, penerimaan dan permintaan untuk produk dan perkhidmatan secara global. Antara inisiatif HIP adalah melebarkan sayap dalam pasaran dan produk, kerjasama G2G dan penjenamaan “Halal Malaysia” dalam pasaran tempatan sehingga ke peringkat global. Berbekalkan persekitaran yang kondusif dan dasar serta inisiatif yang disokong Kerajaan Malaysia, negara kini dilihat telah bersedia untuk mula membina sebuah ekosistem halal yang utuh dan saling berhubungan di peringkat serantau serta global, sekaligus memperkukuhkan kedudukannya sebagai nukleus industri halal global. 

UNTUK MAKLUMAT LANJUT, SILA HUBUNGI 

Halal Integrated Platform (HIP) 

Halal Development Corporation Behad 5.02 Level 5, KPMG tower, 47800 Petaling Jaya, Selangor, Malaysia

Latar Belakang

Sistem Pengurusan Pekerja Asing Bersepadu (ePPAx) merupakan satu platform yang diwujudkan bertujuan untuk memudahkan proses permohonan penggajian pekerja asing oleh majikan yang merangkumi pelbagai jenis mekanisma pengambilan yang diputuskan oleh Kerajaan dari semasa ke semasa.

Platform secara dalam talian amat signifikan bagi melancarkan serta mempercepatkan proses pengendalian permohonan oleh Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) bagi mencapai sasaran tempoh masa pengeluaran dokumen sokongan sepertimana yang telah ditetapkan oleh Kerajaan pada tahun 2011. 

Selain itu, platfom ini juga dibangunkan untuk mengawal serta mengurangkan risiko penyalahgunaan kuasa di setiap peringkat terlibat dalam pemberian sokongan dan kelulusan penggajian pekerja asing. Sistem ini dibangunkan dengan hasrat untuk mengelakkan pemalsuan dokumen permohonan dan penipuan data/maklumat majikan serta memudahkan pemantauan terhadap isu-isu perburuhan dan urusan-urusan berkaitan penggajian pekerja oleh pelbagai pihak.

Bagi merealisasikan hasrat ini, Sistem ePPAx menjalinkan kerjasama dengan Agensi/Jabatan berkaitan menerusi integrasi pelbagai sistem. Menerusi integrasi dengan Sistem Imigresen Malaysia (MyIMMS) di bawah Jabatan Imigresen Malaysia (JIM), majikan yang disenarai hitam akan dihalang daripada meneruskan permohonan di Sistem ePPAx. 

Manakala melalui integrasi dengan Centralize Information Management System (CIMS) di bawah Lembaga Pembangunan Industri Pembinaan Malaysia (CIDB), bilangan kuota kelayakan bagi sektor pembinaan akan dikira dan disyorkan oleh pihak CIDB berdasarkan kelayakan sebenar majikan. Integrasi ini juga akan mewujudkan elemen kawalan bagi mengelakkan manipulasi dokumen di mana projek pembinaan yang pernah mendapat kelulusan penggajian pekerja asing akan dihalang untuk mendapatkan kelulusan kali kedua/berulang.

Integrasi Sistem ePPAx dengan sistem-sistem berkaitan sentiasa ditambahbaik mengikut keperluan bagi memenuhi keputusan-keputusan terkini Kerajaan berkaitan pengurusan pekerja asing seperti pelaksanaan mekanisma Multi-Tier Levy (MTL), semakan caruman Pertubuhan Keselamatan Sosial (PERKESO) sebagai pra syarat pembaharuan Pas Lawatan Kerja Sementara (PLKS) pekerja asing dan kewajipan pengiklanan kekosongan jawatan bagi tempoh tidak kurang daripada 30 hari untuk tujuan permohonan pekerja asing dan pegawai dagang.

Proses Terlibat, Ciri-ciri, Penggunaan Teknologi

Sistem ini dibangunkan secara berfasa iaitu Fasa 1 (Pengurusan Pekerja Asing Secara Bersepadu) dan Fasa 2 (Peningkatan Kecekapan Pengurusan Pekerja Asing). Pendekatan secara berfasa adalah disebabkan jumlah peruntukan kewangan projek yang diberi dan beberapa polisi pekerja asing yang belum dimuktamadkan.

Secara keseluruhannya, Sistem ePPAx mempunyai 14 buah modul yang holistik dan menyeluruh bagi melengkapkan kitaran pengurusan pekerja asing di Malaysia meliputi fasa sebelum penggajian, semasa penggajian dan selepas penggajian. 

Sasaran Pengguna

Sasaran pengguna utama adalah majikan swasta, Pegawai JTKSM, Pegawai Kementerian Dalam Negeri (KDN) dan Agensi Kawal Selia (AKS) bagi setiap sektor terlibat dalam penggajian pekerja asing. 

Pelaksanaan

Sistem ePPAx Fasa 1 telah  go-live sepenuhnya pada 25 Mei 2017.  Pada ketika ini, Sistem ePPAx Fasa 2 sedang dalam fasa pembangunan yang dijangka akan go-live sepenuhnya pada 12 September 2021.

United Nations Sustainable Development Goals (SDG)

Sistem ini dibangunkan bagi menyokong Goal 8: Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all sesuai dengan fungsinya yang berfokus kepada semakan isu-isu perburuhan, perlindungan pekerja dan kelayakan majikan bagi memastikan kebajikan pekerja terpelihara serta menjamin kelangsungan sosio-ekonomi di negara ini.

Outcome/Impak

• Menyediakan satu platform pengurusan pekerja asing secara bersepadu untuk tujuan penyampaian perkhidmatan kerajaan yang lebih efisien;
• Memudahkan proses permohonan pekerja asing, semakan status permohonan dan pemakluman keputusan secara dalam talian;
• Memastikan kebajikan pekerja terpelihara dan keutamaan penggajian diberikan kepada pekerja tempatan terlebih dahulu; dan
• Mewujudkan data dan maklumat pekerja asing serta majikan yang lebih tepat dan menyeluruh.

Paparan Antara Muka Sistem ePPAx 

Statistik/Transaksi Dalam Talian

Maklumat Lanjut

Unit Kawalselia dan Penggajian Pekerja Asing

Bahagian Pekerja Asing

Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) 

E-mel         : eppaxteam@mohr.gov.my

Telefon       : 03-8886 5192 

Pautan       : https://www.eppax.gov.my

LATAR BELAKANG

Pelaksanaan Program Karnival Usahawan Desa secara dalam talian (eKUD@KPLB) Tahun 2020 yang telah diadakan melalui platform bermula dari 4 hingga 6 Disember 2020. eKUD@KPLB adalah merupakan versi dalam talian untuk Karnival Usahawan Desa (KUD@KPLB) iaitu program anjuran Kementerian Pembangunan Luar Bandar (KPLB) bertujuan untuk memperkenal, mempromosi dan memperluaskan akses pasaran produk/perkhidmatan luar bandar melalui gabungan pelbagai aktiviti pemasaran dalam satu platform.

Program sulung secara online sepenuhnya ini adalah selari dengan saranan Kerajaan supaya usahawan Perusahaaan Kecil dan Sederhana (PKS) mula beralih ke platform digital bagi meneruskan kelangsungan perniagaan yang terjejas ekoran pandemik Covid-19. Melalui program ini, usahawan luar bandar turut berpeluang untuk mengalami sendiri norma baharu aktiviti pemasaran yang menekankan kepada penjarakan sosial, urus niaga dan gerbang pembayaran digital selain proses pembelajaran secara dalam talian. 

Penganjuran eKUD@KPLB 2020 yang bertemakan #eKUDPRIHATIN telah disertai oleh sebanyak 279 reruai (booth) dengan para usahawan memasarkan produk melalui 13 platform eDagang seperti di berikut:

1. Desamall@KPLB
2. Agrobazaar Online
3. MyCraftShoppe
4. JanaNiaga
5. BuyMalaysia
6. Shoppe
7. Lazada
8. Grabmart
9. Youbeli.com
10. Vettons
11. PrestoMall
12. FoodPanda
13. WOWSHOP

Program ini memfokuskan kepada empat (4)  komponen utama antaranya: 

1. Pameran digital iaitu reruai (booth) usahawan dan pempamer lain disediakan secara dalam talian. Para usahawan dan pempamer boleh berinteraksi secara langsung (live) dengan orang ramai yang melayari platform program melalui aplikasi chat atau video chat. Reruai yang disediakan terbahagi kepada 4 kategori iaitu Pavilion, Agensi Kerajaan, Korporat dan eNiaga untuk usahawan;
2. Padanan Perniagaan digital melalui kerjasama strategik dengan Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup (KPDN) serta Perbadanan Pembangunan Perdagangan Luar Malaysia (MATRADE). Padanan perniagaan secara dalam talian ini membolehkan usahawan bertemu dengan sektor peruncitan tempatan serta wakil platform eDagang luar negara;
3. Seminar digital di mana pelbagai forum, webinar dan talking show keusahawanan dibawakan secara langsung atau rakaman serta boleh ditonton oleh semua pengunjung platform. Pengisian sebanyak 23 slot seminar digital ini dipelbagaikan dengan menjemput panel dari agensi Kerajaan dan juga sektor korporat;
4. Kemeriahan digital dengan aktiviti tarikan pengunjung disediakan dalam bentuk video yang boleh ditonton oleh orang ramai. Antaranya adalah Siri Laman Ternak, Zoo Maya, Urban Farming, Dokumentari Usahawan dan Jualan Langsung Produk oleh selebriti popular. Sebanyak 51 slot tarikan pengunjung termasuk acara cabutan bertuah telah dilaksanakan.

Program eKUD@KPLB 2020 telah berjaya mencapai matlamat iaitu membantu pemasaran produk selain memberi pendedahan kepada para usahawan luar bandar bagi menjalankan perniagaan dengan norma baharu. Promosi dan publisiti meluas program juga telah memberikan kesedaran kepada orang ramai berkenaan dengan produk usahawan luar bandar boleh didapati secara dalam talian. 

Hasil daripada pelaksanaan eKUD@KPLB membawa pulangan dalam bentuk nilai kewangan dan juga peningkatan perniagaan usahawan luar bandar seperti berikut:

1. Penglibatan seramai 2,405 usahawan luar bandar secara langsung di bawah platform Desamall@KPLB dan juga usahawan yang menjalankan perniagaan melalui Facebook atau Instagram. Seramai 6,314 usahawan pula terlibat secara tidak langsung melalui penyertaan platform AgroBazaar Online dan MyCraftShoppe dalam karnival ini. 
2. Sebanyak 145 pertemuan padanan perniagaan antara usahawan dan trade buyers telah berlaku sepanjang tempoh program. Pihak peruncitan yang terlibat adalah Petronas Dagangan, Tesco, Lulu Hypermarket dan TF ValueMart manakala platform eDagang luar negara terdiri daripada Bukalapak, Blibli, Dropee, TradeIndia.com serta Alibaba.com;
3. Nilai transaksi jualan dan tempahan termasuk padanan perniagaan sepanjang program dalam talian yang julung kali diadakan ini adalah berjumlah RM12.24 juta; dan
4. Jumlah reach di media sosial iaitu pada medium Facebook, Instagram dan Twitter hasil daripada promosi program menjangkau 3.79 juta audiens dari pelbagai latar belakang. 

Gambar-gambar sepanjang pelaksanaan eKUD@KPLB 2020 adalah seperti di Lampiran 1.  Secara umumnya pencapaian bagi pelaksanaan Program Karnival Usahawan Desa secara dalam talian (eKUD@KPLB) Tahun 2020 yang telah diadakan melalui platform ekud dari 4 hingga 6 Disember 2020 adalah berjaya.

GAMBAR PELAKSANAAN eKUD@KPLB 2020

YB Menteri Pembangunan Luar Bandar melancarkan program eKUD@KPLB 2020 secara digital di media sosial rasmi KPLB pada 3 November 2020

YB Menteri Pembangunan Luar Bandar semasa slot Rancangan Memasak Bersama Chef Zam menggunakan produk usahawan luar bandar pada 5 Disember 2020

YB Timbalan Menteri I mempromosikan eKUD@KPLB 2020 semasa slot Selamat Pagi Malaysia, TV1 pada 2 November 2020

YB Timbalan Menteri II mempromosikan eKUD@KPLB 2020 melalui rakaman video promosi program yang disiarkan di media sosial

Slot Imbasan KUD@KPLB 2019 bersama YBhg. Dato’ Dr. Ketua Setiausaha KPLB yang disiarkan dalam platform eKUD@KPLB 2020

YBhg. Datuk Timbalan Ketua Setiausaha (Dasar) KPLB dalam Live Sale Shoppe untuk mempromosikan produk usahawan pada 5 Disember 2020

Gambaran lobi utama platform eKUD@KPLB 2020

boleh disertai oleh para pempamer semasa eKUD@KPLB 2020

Latarbelakang Inisiatif

Kementerian Sains, Teknologi dan Inovasi (MOSTI) merupakan salah sebuah kementerian yang menawarkan pembiayaan dana-dana R&D. Dasar Sains, Teknologi dan Inovasi Negara (DSTIN 2021-2030) yang telah dibangunkan oleh MOSTI sentiasa menyokong dan menggalakkan penciptaan dan penghasilan inovasi di Malaysia. Sehubungan itu, Bahagian Dana telah dipertanggungjawabkan untuk menguruskan pembiayaan dana-dana tersebut dengan membuka penyertaan kepada seluruh masyarakat khususnya  inovator, syarikat pemula, Perusahaan Kecil dan Sederhana, penyelidik, universiti tempatan, institut penyelidikan, agensi STI dan juga syarikat multi-nasional (MNC).

Dalam usaha menyokong dasar yang diperkenalkan MOSTI, satu sistem pengurusan dana R&D telah dibangunkan bersama oleh Bahagian Dana dan Bahagian Pengurusan Teknologi Maklumat, MOSTI secara in-house. Sistem yang lebih dikenali sebagai Sistem eDana ini telah mula digunapakai pada tahun 2016. Pembangunan sistem ini adalah berdasarkan keperluan semasa pengurusan dana R&D yang menekankan aspek kesegeraan, ketelusan, memudahkan penyebaran maklumat serta boleh diakses sepanjang masa. Objektif utama pembangunan sistem ini adalah untuk memudahkan proses pengurusan dana yang meliputi pemohonan dana, semakan dokumen pentadbiran, penilaian permohonan serta pemakluman keputusan.

Antara ciri-ciri unik sistem ini adalah pemohon dibenarkan untuk berkolaborasi dengan penyelidik dari organisasi yang berbeza. Sistem akan menghantar notifikasi kepada Research Management Centre (RMC) kolaborator bagi memohon persetujuan dan seterusnya mengesahkan permohonan tersebut. Panel Penilai yang terdiri daripada pakar-pakar yang dilantik MOSTI juga boleh melaksanakan penilaian permohonan projek R&D secara dalam talian. Panel Penilai tersebut dibenarkan untuk mengakses maklumat permohonan projek dan seterusnya memberi markah penilaian melalui Sistem eDana. Keputusan permohonan juga dimaklumkan melalui sistem dan pemohon mendapat notifikasi melalui emel mereka.

Impak

Sistem eDana telah berjaya menarik seramai 17,609 orang untuk mendaftar akaun sebagai pengguna eDana. Sehingga Disember 2021, sebanyak 1,777 permohonan pembiayaan dana R&D telah diproses melalui sistem ini. Pertukaran cara permohonan tradisional yang memerlukan penghantaran borang secara manual kepada permohonan secara dalam talian adalah selaras dengan norma baharu di era pandemik Covid-19. Sistem ini juga memenuhi hasrat MOSTI untuk menyediakan perkhidmatan End-to-End (E2E) kepada rakyat Malaysia. 

Penyebaran maklumat berkaitan pembiayaan dana R&D yang ditawarkan oleh MOSTI menjadi lebih cepat dan mudah. Proses permohonan, penilaian dan pemakluman keputusan yang dilaksanakan secara dalam talian dipercayai dapat memenuhi hasrat kementerian agar pengurusan dana R&D MOSTI lebih cekap dan telus.

Paparan Dashboard yang bersifat real time juga memudahkan pihak pengurusan untuk memantau pelaksanaan program pembiayaan dana R&D MOSTI. Statistik yang dipaparkan melalui Dashboard ini turut membantu pihak pengurusan untuk membuat keputusan serta merancang halatuju program pembiayaan dana R&D MOSTI.

Way Forward

Beberapa siri penambahbaikan sistem telah dilaksanakan dari semasa ke semasa bagi memberi perkhidmatan terbaik dalam pengurusan dana R&D yang diuruskan oleh MOSTI. Bagi merancakkan lagi fungsi automasi dan kecekapan pengurusan dana, MOSTI sedang membangunkan Sistem Pengurusan Dana Bersepadu MOSTI yang menggabungkan beberapa sistem pengurusan dana merangkumi Sistem eDana, Malaysia Social Innovation (eMySI), Kumpulan Wang Amanah (eKWA), Researcher Industry Scientific Exchange (RISE), eSciencefund dan e-Due Deligence. 

Maklumat Lanjut

Bahagian Dana

Kementerian Sains, Teknologi & Inovasi (MOSTI)

Aras 4, Blok C4, Kompleks C

Pusat Pentadbiran Kerajaan Persekutuan

62662 Putrajaya

MALAYSIA

Laman Sesawang: https://edana.mosti.gov.my

Emel: helpdesk-edana@mosti.gov.my

Hotline: 03-8885 8314

LATARBELAKANG INISIATIF

Portal MYStartup adalah sebuah platform yang akan menjadi kerjasama titik tumpuan (collaborative focal point) bagi Kerajaan, agensi, syarikat-syarikat korporat, usahawan dan pemegang taruh dalam ekosistem startup.  Portal ini juga bertujuan untuk memberi maklumat bersepadu serta menjadi sumber maklumat kepada syarikat startup dengan mempermudahkan usahawan membina syarikat mereka. Sumber maklumat yang akan disediakan di portal MYStartup merangkumi kategori-kategori berikut: Pembiayaan, Akses Pasaran, Kemahiran, Inovasi, dan Dasar & Pematuhan.

Fungsi portal dalam talian ini terbahagi kepada tiga (3) iaitu:

1. Menyelaras, memantau dan menawarkan inisiatif serta perkhidmatan Kerajaan, agensi Kerajaan dan pihak swasta kepada usahawan melalui senarai yang dikemaskini dan komprehensif
2. Mengumpul data serta maklumat syarikat-syarikat startup di dalam negara; dan
3. Menjadi hab penjenamaan ekosistem startup negara dan berpotensi dikembangkan ke peringkat serantau dan global.

Pengumpulan maklumat yang komprehensif mengenai urus niaga syarikat startup bertujuan untuk meningkatkan keyakinan para pelabur, sekaligus menggalakkan pelaburan terhadap syarikat startup yang disenaraikan di dalam portal MYStartup.

Di samping itu, portal MYStartup juga akan menyenaraikan syarikat-syarikat pemberi perkhidmatan serta panel penasihat startup seperti firma guaman, perakaunan, setiausaha syarikat, perkhidmatan pemasaran, penjenamaan dan lain-lain.

Salah satu kategori lain yang penting di dalam portal MYStartup adalah senarai jenis pembiayaan yang ditawarkan kepada syarikat startup seperti geran, pinjaman dan pelaburan sama ada disediakan oleh agensi Kerajaan, syarikat modal teroka, accelerator dan sebagainya.

IMPAK

Dengan pelancaran portal MYStartup, usaha MOSTI dan Cradle untuk memacu ekosistem startup Malaysia akan lebih diperkasa. Cradle akan bekerjasama dengan pihak awam dan swasta, tempatan serta antarabangsa, dan pembina ekosistem untuk menjana pertumbuhan startup dengan memanfaatkan kekuatan masing-masing. Peningkatan kerjasama antara pihak korporat dan pelabur swasta tempatan serta antarabangsa dengan para startup adalah sejajar dengan matlamat Kerajaan untuk mengangkat Malaysia sebagai hab startup global yang terkemuka. 

Melalui portal MYStartup dan penyertaan menyeluruh dari usahawan, bakat, pemboleh cara dan para pembiaya, misi ini boleh direalisasikan dengan segera. Ekonomi startup bakal mewujudkan kira-kira 5,000 peluang pekerjaan serta memberi impak kepada 2,500 syarikat. Kolaborasi strategik di antara agensi kerajaan dan pemain industri akan melahirkan impak positif terhadap pertumbuhan ekosistem startup tempatan seperti syarikat unicorn Malaysia, penjanaan idea inovatif baharu dan galakkan pembiayaan peribadi serta peluang bagi syarikat startup mendapat akses pasaran yang lebih luas untuk pertumbuhan.

MAKLUMAT LANJUT

Semua startup, pelabur, pemain industri dan pembangun ekosistem digalakkan untuk mendaftar pada platform MYStartup bagi mendapat akses kepada sumber dan data serta menyumbang kandungan mengenai ekosistem startup Malaysia.

Laman Sesawang: www.mystartup.gov.my 

Facebook : MYStartup (@themystartup)

Twitter : @themystartup

Instagram : @themystartup

LinkedIn : MYStartup

YouTube : MYStartup

Latarbelakang / Overview Inisiatif

KRSTE.my (Knowledge Resource for Science and Technology Excellence, Malaysia) merupakan salah satu inisiatif Kementerian Sains, Teknologi & Inovasi (MOSTI) yang diterajui oleh Pusat Maklumat Sains & Teknologi Malaysia (MASTIC) bagi menangani isu Sains dan Teknologi (S&T) serta cabaran yang dihadapi oleh masyarakat, kementerian dan negara. KRSTE.my (Rajah 1) direka khusus sebagai Single Point Access Facilities (SPAF) yang menyediakan platform kerjasama pintar pengurusan pengetahuan dan pembelajaran pengetahuan mengenai Sains, Teknologi dan Inovasi (STI).

Portal KRSTE.my terdiri daripada 6 modul iaitu:

1. STI Organisation;
2. Malaysian Human Resources in STI (MyHRSTI);
3. National Scientific Facilities and Equipment (NSFE);
4. R&D Project Bank;
5. Technology Market (TECHMart); dan
6. STI Indicator.

Salah satu modul yang boleh dimanfaatkan oleh pengguna dalam KRSTE.my adalah:

National Scientific Facilities and Equipment (NSFE)

Fasiliti Perkongsian Kemudahan dan Peralatan Saintifik Kebangsaan/ National Scientific Facilities & Equipment (NSFE) bertujuan membuka peluang potensi penggunaan kemudahan dan peralatan saintifik dalam komuniti STI dan merancakkan lagi kerjasama R&D. Fasiliti NSFE ini merupakan inisiatif Kementerian bagi menggalakkan sektor industri untuk bekerjasama dengan sektor awam dalam aktiviti R,D&C.

Inisiatif ini dapat membantu komuniti STI melaksanakan aktiviti R,D&C pada kos efektif melalui sewaan atau perkhidmatan analisis tanpa perlu pembelian peralatan yang mahal untuk menghasilkan produk, proses atau teknologi baru. Pihak industri juga berpeluang memperoleh khidmat nasihat pakar dalam bidang S&T melalui kerjasama perkongsian kemudahan dan peralatan saintifik ini. Melalui NSFE juga, negara mempunyai maklumat berpusat mengenai kemudahan dan peralatan saintifik sedia ada yang akan mengelakkan pertindihan pembelian peralatan baru seterusnya menjimatkan perbelanjaan negara.

Perkongsian kemudahan dan peralatan saintifik bagi inisiatif ini merujuk kepada skop dan definisi seperti berikut:

1. skop perkongsian kemudahan dan peralatan saintifik merangkumi sewaan peralatan, kerjasama R&D, pelaksanaan perkhidmatan analisis sampel, tawaran khidmat nasihat teknikal dan perkongsian hasil data analisis;
2. definisi kemudahan STI merujuk kepada tempat atau ruang di mana aktiviti penyelidikan dijalankan seperti makmal penyelidikan, pusat pemantauan dan tempat pengujian yang menempatkan peralatan saintifik; dan
3. definisi peralatan saintifik pula merujuk kepada semua peralatan yang digunakan bagi tujuan penyelidikan, pemantauan, pengujian dan pembelajaran yang bernilai melebihi RM100,000.00 dan ke atas.

Rajah 1: Paparan muka hadapan Portal KRSTE.my

Outcome/Impak

KRSTE.my menawarkan maklumat yang berharga kepada Kumpulan Kerajaan, Pembuat Keputusan, Penggubal Dasar dan Pegawai Penyelidik bagi mendapatkan data yang tersedia melalui KRSTE.my dalam menyediakan input bagi analisis dan rumusan bagi dasar strategik kebangsaan. Selain itu, ia juga boleh digunakan untuk mengesan dan menganalisis karier dan mobiliti, mengesan usaha penyelidikan sedia ada, membangun kajian terdahulu dan membantu penyelidik menyiapkan projek mereka dengan lebih berjaya. 

Sehingga 13 Disember 2021, sebanyak 713 kemudahan dan 2,532 peralatan telah didaftarkan melalui platform NSFE seperti mana ditunjukkan dalam Rajah 2. Perkongsian ini melibatkan sebanyak 11 institut penyelidikan Kerajaan, 23 universiti dan 10 institut swasta daripada seluruh Malaysia. Maklumat yang dikongsi dalam platform NSFE melibatkan 129 kemudahan, 294 peralatan dan 155 perkhidmatan. Maklumat ini telah dibuka untuk tempahan bagi kegunaan orang ramai tertakluk kepada syarat-syarat yang dikenakan oleh pemilik kemudahan, peralatan dan perkhidmatan tersebut. 

Rajah 2: Taburan Peralatan Saintifik mengikut negeri 

Platform NSFE boleh dicapai melalui sistem KRSTE.my (https://krste.my) atau melalui aplikasi mobile NSFE (Rajah 3) yang boleh dimuat turun melalui Google Play (versi Android) atau App Store (versi iOS). Aplikasi mudah alih juga boleh didapati daripada Galeri Aplikasi Mudah Alih Kerajaan Malaysia (GAMMA) di pautan gamma malaysia. Aplikasi ini telah dilancarkan pada Disember 2020 dan percuma untuk dimuat turun tetapi memerlukan pengguna mendaftar pada portal KRSTE.my bagi mendapatkan fungsi penuh daripada aplikasi.

Maklumat Lanjut

Nama, telefon dan e-mel pegawai untuk dihubungi:

Nama: Puan Suriati Binti Mokhlis

Tel: 03-8885 8111

E-mel: suriatimokhlis@mosti.gov.my

Nama: Encik Mohammad Farez Bin Mat Hasbi

Tel: 03-8885 8096

E-mel: farezhasbi@mosti.gov.my

Nama: Encik Kamarul Arifin Bin Musa

Tel: 03-8885 8744

E-mel: kamarularifin@mosti.gov.my

Pautan 

Pendigitalan Lesen Kenderaan Motor (LKM) dan Lesen Memandu Malaysia (LMM) sepertimana yang diumumkan oleh YB. Menteri Pengangkutan pada 10 Februari 2023 adalah pelaksanaan transaksi LKM dan LMM secara dalam talian (online) dan paparan maklumat secara digital menggunakan Aplikasi MyJPJ/Portal Awam MySikap. 

MyJPJ merupakan satu inisiatif pendigitalan melalui platform aplikasi mudah alih inovatif yang dibangunkan secara in-house oleh Jabatan Pengangkutan Jalan Malaysia (JPJ). Aplikasi mudah alih MyJPJ ini boleh dimuat turun melalui Google Playstore, Apple Appstore dan Huawei AppGallery.

Objektif utama myJPJ adalah bertujuan bagi melaksana pendigitalan dokumen terkawal eLKM, eLKM, dan Penguatkuasaan Bersepadu melalui penaiktarafan Sistem Informasi Kenderaan dan Pemandu (mySIKAP), Automated Awareness Safety System (AwAS), Smart Enforcement Device (SmED), serta penguatkuasaan JPJ.

Fasa Pertama perkhidmatan myJPJ telah mula diperkenalkan kepada orang awam pada 10 Februari 2023 dengan menawarkan perkhidmatan semakan dan paparan dokumen penting bagi pemandu di Malaysia seperti lesen memandu, lesen kenderaan motor (LKM) atau cukai jalan, saman, dan sebagainya.          

Bermula 1 Ogos 2023, JPJ sedang dalam pelaksanaan rintis bagi urusan pembaharuan LKM dan lesen memandu dalam kalangan warga JPJ bagi menilai tahap kestabilan sistem yang dibangunkan menerusi aplikasi myJPJ. 

Semua urusan perkhidmatan JPJ yang disediakan menerusi aplikasi MyJPJ, termasuk pembaharuan eLKM, eLMM, perkongsian LKM, sejarah transaksi dan lain-lain perkhidmatan pada masa akan datang.

Outcome/Impak

Pelaksanaan hybrid pendigitalan lesen pemandu (LMM) dan lesen kenderaan motor (LKM) ini memberi impak kemudahan kepada orang awam dengan memberi pilihan lesen samada cetakan atau secara digital.

Statistik/Rajah/Gambar/Ikon

Pautan ke Soalan Lazim berkaitan MyJPJ:

Maklumat Lanjut: 

Jabatan Pengangkutan Jalan (JPJ)

Aras 3-5, No. 26,

Jalan Tun Hussien, Presint 4,

Pusat Pentadbiran Kerajaan Persekutuan,

62100 WP Putrajaya

 No Tel: +60 3 8000 8000

 No. Faks: +60 3 8881 0194

Sistem pangkalan data berpusat Infobanjir telah dibangunkan pada lewat tahun 1999 dan mula beroperasi pada awal tahun 2000. Sistem Infobanjir ini berfungsi dengan menghimpunkan maklumat hujan dan aras air secara real-time daripada hampir 200 stesen hidrologi di seluruh negara. Data hidrologi daripada setiap stesen cerapan di hantar ke Pangkalan Data Telemetri di setiap negeri dan seterusnya dihantar ke Infobanjir. Pada peringkat permulaan, sistem infobanjir beroperasi secara dalaman iaitu maklumat hujan dan aras air akan dipantau oleh pegawai-pegawai JPS sahaja.

Pada tahun 2001, laman sesawang Infobanjir telah dibangunkan di mana maklumat hujan dan aras air akan dipapar secara terus ke laman sesawang bagi memudahkan orang ramai dan agensi – agensi bertanggungjawab mendapatkan maklumat situasi hujan dan aras air secara terus. Laman sesawang Infobanjir ini telah dimulakan dengan paparan  data hujan dan aras air yang direkod terus daripada 120 stesen hujan dan 140 stesen aras air yang dibina di seluruh negara. Selain daripada itu, maklumat semasa kawasan banjir juga dipaparkan bersama dengan kawasan-kawasan jalan raya yang dibanjiri.

Untuk info lanjut, sila layari:

Maklumat Lanjut:

Pusat Ramalan dan Amaran Banjir Negara

(PRABN)

Bahagian Pengurusan Sumber Air dan Hidrologi

Jabatan Pengairan dan Saliran Malaysia

Latar Belakang

Jabatan Pendaftaran Negara Malaysia (JPN) telah membangunkan satu Sistem Semakan Status Permohonan Kewarganegaraan (SSPK) di bawah inisiatif Program Norma Baharu Penyampaian Perkhidmatan Awam (NBPPA) yang diselaraskan oleh MAMPU di mana sistem ini telah mula dilancarkan pada Ogos 2022. 

Objektif sistem ini adalah bagi memudahkan orang awam untuk menyemak status permohonan kewarganegaraan mereka secara dalam talian tanpa perlu hadir ke kaunter atau menelefon pejabat-pejabat JPN. Pelaksanaan inisiatif ini adalah seiring dengan kekangan yang dihadapi oleh orang awam sewaktu pandemik Covid-19 bermula pada tahun 2021 dengan keperluan pematuhan Perintah Kawalan Pergerakan (PKP) yang berkuat kuasa pada masa itu.  

Overview Inisiatif

Sistem SSPK dibangunkan secara web-based dan boleh diakses melalui pelayar seperti Google Chrome, Microsoft Edge dan sebagainya. Semakan boleh dibuat oleh orang awam dengan memasukkan nombor permohonan 24 digit yang terdapat pada resit penerimaan permohonan yang diberi kepada pemohon semasa permohonan dibuat. Bagi tujuan keselamatan maklumat, pemohon juga perlu memasukkan kod verifikasi yang dipaparkan pada laman web sebelum klik pada butang Semak Permohonan.

Jika hasil semakan mendapati keputusan permohonan kewarganegaraan telah dikeluarkan, pemohon hendaklah memastikan surat keputusan telah diterima. Jika belum diterima, pemohon boleh menghubungi talian telefon dan e-mel yang dipaparkan pada laman web sistem tersebut.

Outcome / Impak

Dalam merealisasikan hasrat kerajaan bagi meningkatkan perkhidmatan End-To-End (E2E) kepada rakyat, sistem SSPK telah menunjukkan impak yang besar berdasarkan pengurangan bilangan urusan semakan permohonan kewarganegaraan di kaunter-kaunter JPN memandangkan semakan boleh dibuat secara dalam talian. Peningkatan penggunaan SSPK boleh dilihat setiap bulan semenjak sistem ini dilancarkan, menunjukkan sambutan yang baik oleh orang awam seperti yang ditunjukkan dalam gambar rajah di bawah. 

Rajah 1: Trend Penggunaan SSPK

Rajah 2: Trend semakan bukan secara E2E

Di bawah program NBPPA, sasaran piagam projek adalah untuk meningkatkan kadar peratus penggunaan E2E kepada 50% atau lebih. Merujuk kepada trend semakan bukan secara E2E sebelum ini seperti gambar rajah 2, boleh dilihat peratus pencapaian untuk SSPK  telah melebihi sasaran yang ditetapkan

Faktor peningkatan penggunaan SSPK boleh dilihat kepada hebahan meluas yang dibuat oleh JPN kepada rakyat melalui laman media sosial Jabatan iaitu Facebook dan Twitter. JPN turut memperkenalkan semakan melalui Kod QR pada 5 September 2022 yang dicetak pada resit permohonan. 

Maklumat Lanjut

• Sebarang pertanyaan boleh hubungi melalui talian telefon atau emel JPN seperti berikut :
• Telefon: 03-8000 8000   
• Faks: 03-8880 8288 
• E-mel : pro@jpn.gov.my
• Maklumat berkaitan juga boleh diperolehi daripada  

Pautan URL:

Latarbelakang

LCC (Leaf Color Chart) atau Carta Warna Daun dibangunkan oleh IRRI (Philrice) dari Japanese  prototype  bagi   mengukur  keperluan  Nitrogen (N)   bagi  tanaman  padi mengikut keperluan di sawah

Intensiti warna daun adalah berkait rapat dengan kandungan klorofil dan status Nitrogen (N) daun. Inovasi LCC Padi Apps diilhamkan apabila ramai petani yang berminat untuk mendapatkan dan membeli LCC untuk mengukur tahap nitrogen di dalam daun di sawah masing-masing.

LCC Padi Apps / Aplikasi carta warna daun diperkenalkan dan dicipta bagi memudahkan petani dan pegawai di lapangan mendapatkan data status nitrogen daun padi serta mengetahui tahap keperluan baja dan membantu petani mengurangkan penggunaan baja nitrogen berpandukan status semasa nitrogen pada daun.

LCC Padi Apps dibangunkan untuk membantu kumpulan sasar iaitu petani dan pegawai-pegawai samada dari Jabatan Pertanian ataupun agensi-agensi lain serta orang awam. Aplikasi ini boleh digunakan bagi menjalankan kerja-kerja pengembangan dengan mendiagnosis status nitrogen semasa penggunaanya dan pengguna boleh mendapatkan pengesyoran untuk keperluan pembajaan dalam bentuk yang mudah difahami oleh petani dan lebih menjimatkan masa berbanding kaedah lama.

Impak

• la sesuai digunakan sebagai sumber rujukan dan panduan pantas kepada pegawai pengembangan pertanian mahupun usahawan tani. 
• Sangat mudah untuk digunakan, mesra pengguna dan boleh dicapai melalui telefon pintar.
• Mengurangkan pembaziran baja nitrogen
• Mengurangkan risiko pokok diserang penyakit dan perosak serta rebah.

Pencapaian

• Pemenang pertama bagi Anugerah Inovasi Teknologi Pertanian bagi kategori pegawai (Bidang pengurusan) di Hari Inovasi Peringkat Jabatan Pertanian Malaysia Tahun 2020. 
• Mewakili Jabatan Pertanian Malaysia bagi Program Asean Sectoral Working Group On Agriculture Training and Extension (AWGATE) 2021
• Mewakili Jabatan Pertanian bagi program International Conference on Japan’s Agriculture and food technology and innovation (IJAFF 2022)

Maklumat lanjut

Statistik muat turun terkini di Portal Google Play Store

Statistik Transaksi Perkhidmatan Dalam  Talian (jika berkaitan)

·Rating Terkini Google Play Store: 4.1 «

·Bilangan Muat Turun Terkini (sehingga Ogos 2023): 1k+ 

Rujukan: 

Latarbelakang

100 Tip Tanaman adalah suatu inisiatif  bagi mentransformasikan perkhidmatan pengembangan pertanian untuk meningkatkan kualiti sistem penyampaian perkhidmatan Kerajaan. 

Menampilkan 100 tip dan petua tanaman yang telah diolah secara ringkas, padat dan mudah difahami oleh semua golongan/umur. Antara tip dan petua tanaman yang boleh didapati di dalam aplikasi ini adalah berkaitan kaedah pertanian moden, kaedah penyediaan baja, tips penanaman dan pelbagai lagi.

100 Tip Tanaman boleh dijadikan sebagai rujukan tambahan dan panduan pantas kepada golongan sasar terutama petani/golongan belia bercucuk tanam untuk kegunaan sendiri selain untuk tujuan komersial. Aplikasi ini juga memudahkan mereka yang baru/hendak berjinak dalam bidang pertanian atau bercucuk tanam di rumah. 

Impak

• la sesuai digunakan sebagai sumber rujukan dan panduan pantas kepada semua golongan dan peringkat umur yang berminat bercucuk tanam
• Sangat mudah untuk digunakan, mesra pengguna dan boleh dicapai melalui telefon pintar.
• Perkongsian maklumat teknikal secara terus kepada golongan sasar
• Maklumat ringkas dan mudah difahami untuk dipraktikkan 
• Menimbulkan kesedaran dan minat kepada golongan belia atau pelajar untuk menceburi bidang pertanian 

Statistik Transaksi Perkhidmatan Dalam Talian 

• 100 Tip Tanaman boleh dimuat turun melalui Portal GAMMA, Google Play Store dan Apple App Store mulai 14 April 2017
• Rating Terkini Google Play Store: 4.8 «
• Bilangan Muat Turun Terkini (sehingga Ogos 2023) : 14,707 

Statistik muat turun terkini di Portal GAMMA

Maklumat Lanjut

• Sebarang pertanyaan boleh hubungi melalui talian telefon atau emel DoA seperti berikut :
• Yusliana Binti Abdul Rahim 
• Telefon: 03-8870 3122/3121
• Emel : stpm@doa.gov.my

Agensi bertanggungjawab : Jabatan Pertanian

Pautan Kepada Halaman Yang Spesifik Beserta FAQ : 

Latarbelakang

Seksyen Penyiasatan dan Penilaian Tanah melalui Bahagian Pengurusan Sumber Tanah (BPST), Jabatan Pertanian merupakan satu seksyen yang menjalankan kerja-kerja siasatan tanah di lapangan berdasarkan permohonan oleh pelanggan. Pemohon terdiri daripada petani, usahawan tani, penyelidik, pensyarah, siswazah, pelajar dan juga orang awam yang ingin mengetahui mengenai data tanah di sesuatu kawasan. BPST juga merupakan ‘custodian’ bagi maklumat tanah dan guna tanah negara dan sehingga kini terdapat sejumlah data tanah yang perlu diautomasikan untuk kemudahan pelanggan bagi mendapatkan data.

Selaras dengan hasrat kerajaan untuk mewujudkan kerajaan elektronik (eGovernment), Jabatan Pertanian sedang mengorak langkah ke arah merealisasikan konsep tersebut dan berpandangan bahawa data profil Siri Tanah pada masa kini amat diperlukan oleh pelbagai pihak dan jabatan ini berhasrat untuk berkongsi maklumat tersebut. Pengurusan data dan maklumat yang dilakukan secara manual kini tidak lagi berkos efektif dan memakan masa. 

Oleh itu, BPST perlu mewujudkan sistem-sistem aplikasi yang lebih efektif bagi menjimatkan kos, masa dan sumber tenaga dalam menjalankan proses kerja harian dan menyampaikan maklumat berguna kepada orang ramai dalam menyokong sistem pengembangan yang lebih berkesan dan efektif. BPST menyediakan sistem dan program berasaskan internet yang dapat dicapai serta dimanfaat oleh orang ramai dan juga pengguna maklumat dan data yang tersedia dengan lebih cekap dan mudah.

Objektif sistem ini adalah seperti berikut:

• Menyimpan maklumat dan pengetahuan dalam bidang pembangunan sumber tanah yang telah terkumpul selama ini dalam satu sistem dan sistem ini mampu untuk dipindahkan kepada pegawai baru di dalam jabatan.
• Berkongsi maklumat/data tanah dalam satu sistem yang mudah dicapai oleh pelanggan dan golongan sasar
• Menyediakan satu standard penyimpanan dan pemprosesan data yang cekap.
• Meningkatkan mutu penyampaian maklumat dan dari sumber yang tepat kepada pengguna sasar.
• Menyediakan maklumat dan aplikasi berguna yang dapat dicapai dengan mudah dan cepat kepada pengguna.
• Meningkatkan kecekapan penyampaian perkhidmatan kepada golongan sasar; 
• Meningkatkan kesedaran awam tentang kepentingan pengurusan sumber tanah dan kefahaman tentang pentingnya sumber tanah kepada pembangunan pertanian mapan.
• Untuk menyedarkan kepentingan memperbaiki keadaan tanah untuk faedah pertanian yang lebih baik.
• Meningkatkan integriti Jabatan Pertanian dan Kerajaan Malaysia.
• Memelihara keselamatan (sekuriti) data dan maklumat.

Overview InisiatifSistem GeoTanih dibangunkan secara web-based dan boleh diakses melalui pelayar seperti Google Chrome, Microsoft Edge dan sebagainya. Akses data maklumat tanah boleh dibuat oleh orang awam dengan mendaftar sebagai pengguna akaun dan mengisi maklumat peribadi yang diperlukan. Akses penuh kepada maklumat dan data tanah dan penilaian tanah di Semenanjung Malaysia dapat diakses sepenuhnya. Ia meliputi Peta Kesesuaian Tanah-Tanaman, Penghuhuraian Profil Tanah, Lokasi Profil Tanah, Kompendium Tanah dan Galeri Tanah. 

Outcome/Impak

1.  Data geospatial tanah berpusat dapat diwujudkan dalam satu sistem bagi memudahkan golongan sasar mendapatkan maklumat.

2.  Berpotensi mengawal capaian data dan pengeluaran data seterusnya membantu di dalam keselamatan negara dan kedaulatan makanan.

3.  Memudahkan pengguna mempercepatkan tempoh capaian maklumat secara dalam talian (online).

4.  Mempunyai pelbagai platform untuk capaian maklumat sistem geotanih (mobile app / browser).

5.  Satu sistem integrasi maklumat tanah secara bersepadu dapat diwujudkan untuk kegunaan bersama di antara pemberi maklumat serta pengguna (golongan sasar). 

Maklumat Lanjut

• Sebarang pertanyaan boleh hubungi melalui talian telefon atau emel DoA seperti berikut :
• Mohamad Sofian bin Omar / Ahmad Farhan Bin Hadtimin 
• Telefon: 03-8870 3492 / 3428
• Emel : geotanih@doa.gov.my
• Aduan boleh disalurkan melalui pautan berikut

• Maklumat berkaitan juga boleh diperolehi daripada 

Pautan URL:

Sistem GeoTanih dilayari melalui pautan berikut:

Latarbelakang

AgriMaths telah dibangunkan di bawah projek e-Agriculture Extension oleh Jabatan Pertanian. Ia adalah suatu inisiatif  bagi mentransformasikan perkhidmatan pengembangan pertanian untuk meningkatkan kualiti sistem penyampaian perkhidmatan Kerajaan.   

AgriMaths adalah cetusan idea berikutan kekurangan bahan rujukan / garis panduan dari segi pengiraan pertanian yang terkini sebagai bahan rujukan di lapangan. Justeru itu, aplikasi ini telah diadaptasi daripada buku 'Asas Matematik Pertanian' terbitan Jabatan Pertanian Malaysia pada tahun 2015.

AgriMaths menampilkan maklumat ringkas berkenaan tanaman sayur-sayuran, tanaman singkat masa, buah-buahan, padi, kelapa, cendawan, lebah madu dan kelulut, baja, racun makhluk perosak, kejuruteraan pertanian, fertigasi dan aliran kewangan. Selain itu, aplikasi ini juga mempunyai kalkulator merangkumi tajuk yang sama. 

Outcome/Impak

• la sesuai digunakan sebagai sumber rujukan dan panduan pantas kepada pegawai pengembangan pertanian mahupun usahawan tani. 
• Sangat mudah untuk digunakan, mesra pengguna dan boleh dicapai melalui telefon pintar.
• Perkongsian maklumat teknikal secara terus kepada pengguna/usahawan tani.
• Pemindahan teknologi bagi meningkatkan pengetahuan dan kemahiran pengguna /usahawan tani.
• Menimbulkan kesedaran dan minat kepada golongan belia atau pelajar untuk menceburi bidang pertanian.
• Ilmu teknikal yang diperolehi oleh pengguna /usahawan tani dapat dipraktikkan dan secara tidak langsung memberi pulangan hasil yang lebih baik apabila pengguna/usahawan tani menceburi bidang pertanian berskala besar.

Pencapaian

• Tempat Ketiga dalam Pertandingan Aplikasi Mudah Alih Terbaik anjuran Kementerian Pertanian dan Industri Asas Tani (MOA) pada 24 April 2018.

Statistik Transaksi Perkhidmatan Dalam  Talian  

• AgriMaths boleh dimuat turun melalui Portal GAMMA, Google Play Store dan Apple App Store mulai 14 April 2017
• Rating Terkini Google Play Store: 4.4 «
• Bilangan Muat Turun Terkini (sehingga Ogos 2023) : 28,866 

Statistik muat turun terkini di Portal GAMMA

Maklumat Lanjut

Nama,Telefon dan e-mel Pegawai untuk dihubungi:

Nama: Puan Yusliana Binti Abdul Rahim

No. Tel:  03-8870 3122

E-mel: yusliana@doa.gov.my

Agensi bertanggungjawab : Jabatan Pertanian

Pautan Kepada Halaman Yang Spesifik Beserta FAQ

Latarbelakang

Penangkapan Ikan Rekreasi Kelautan , ditakrifkan sebagai aktiviti  menangkap ikan di perairan kelautan menggunakan joran atau kail-mengail untuk tujuan kesukanan, riadah, hiburan serta untuk mendapatkan ketenangan dan kepuasan diri. Penangkapan Ikan Rekreasi Kelautan di negara ini melibatkan aktiviti  memancing ikan yang dijalankan secara individu, berkumpulan dan juga melalui penganjuran pertandingan yang diuruskan oleh agensi, badan-badan berkanun, persatuan-persatuan dan badan-badan swasta. Aktiviti ini dijalankan sama ada di tepi-tepi pantai dan  di tengah laut. 

Perikanan Ikan Rekreasi Kelautan di negara ini telah berkembang dengan pesat dan perkembangannya dapat diukur berasaskan kepada pertambahan penglibatan pemancing melalui  pertandingan dan pesta memancing yang dianjurkan oleh pihak-pihak tertentu, banyaknya kelab dan persatuan memancing yang ditubuhkan serta pertambahan pelbagai penerbitan majalah yang dikeluarkan dan  juga liputan media massa yang diberikan secara meluas. Berdasarkan maklumat yang diperolehi dari Persatuan Pemancing Malaysia (PeMM) adalah dianggarkan kini terdapat seramai 2.0 juta penduduk di negara ini terlibat dengan rekreasi memancing samada di perairan darat dan juga di laut. Selain sebagai hobi, aktiviti memancing juga kini telah menjadi sebagi satu aktiviti kesukanan yang disukai ramai untuk mendapatkan keuntungan dan hadiah yang lumayan dari pihak-pihak penganjur. 

Impak

• Pengurangan kebergantungan kepada tenaga sumber manusia bagi proses pendaftaran dan pelesenan penangkapan ikan rekreasi kelautan.
• Pengurangan kos bagi menyediakan buku log bagi setiap pemegang lesen.
• Maklumbalas dan aduan daripada pihak berkepentingan dapat diperoleh dalam masa yang singkat.
• Hebahan pelaksanaan pendaftaran dan pelesenan ini dapat dilaksanakan secara dalam talian.
• Pengumpulan data pemancing yang ada di Malaysia menyumbang kepada perancangan dalam mengurus sumber perikanan negara.
• Pembangunan industri dapat dibangunkan dengan lebih teratur dengan melihat kawasan utama aktiviti ini dilaksanakan dan kaedah pembangunan dapat dikenalpasti.

Statistik Perkhidmatan Online

Julai : 122

Maklumat Lanjut

Nama,Telefon dan e-mel Pegawai untuk dihubungi:

(a) Pn Arfa Faris binti Mohd Amin

No. Tel: 03-8870 4401

E-mel: arfa@dof.gov.my

(b) Encik Redhvan bin Arif 

No. Tel: 03-8870 4437

E-mel: redhvan@dof.gov.my

Pautan Kepada Halaman Yang Spesifik Beserta FAQ

Latar Belakang

Sistem Lesen Permit Padi dan Beras ini menyediakan perkhidmatan secara dalam talian bagi pengurusan lesen yang merangkumi memproses permohonan baharu, perubahan dan pembaharuan lesen padi dan beras oleh Seksyen Kawal Selia Padi dan Beras, Bahagian Bahagian Pembangunan Industri Padi, Kementerian Pertanian dan Keterjaminan Makanan. Terdapat 6 jenis Lesen dan Permit yang di bawah perkhidmatan Sistem eLPPB ini iaitu Lesen Runcit, Lesen Borong, Lesen Import, Lesen Eksport, Lesen Membeli Padi dan Lesen Kilang Padi Komersil. Pengguna sistem ini terdiri daripada Pendaftar Syarikat (pemohon), Pegawai Seksyen Kawal Selia Padi dan Beras Ibu Pejabat dan Negeri.

Objektif sistem ini adalah bagi memudahkan pemohon untuk memohon lesen dan menyemak status permohonan lesen secara dalam talian. Pemohon perlu hadir ke Pejabat Kawal Selia Padi untuk membuat pembayaran bagi lesen yang telah diluluskan. Sistem ini telah digunapakai bermula tahun 2013.

Overview Inisiatif

Sistem eLPPB ini dibangunkan secara web-based dan boleh diakses melalui pelayar seperti Google Chrome, Microsoft Edge dan sebagainya. Permohonan dan semakan boleh dibuat oleh  pemohon dengan memasukkan dengan mendaftar sebagai pengguna sistem dan memasukkan maklumat SSM serta melengkapkan permohonan. Bagi tujuan keselamatan maklumat, pemohon juga perlu memasukkan kod verifikasi yang dihantar ke emel untuk permohonan baharu dan lupa kata laluan.

Outcome / Impak

Penguatkuasaan lesen ini adalah berdasarkan Akta-akta berikut :-

(a) PENGUATKUASAAN AKTA KAWALAN PADI DAN BERAS 1994 (AKTA 522)

(b) PERATURAN-PERATURAN KAWALAN PADI DAN BERAS

1. (Pelesenan Pemborong dan Peruncit), 1996 P.U.(A) 624
2. (Pelesenan Pembeli Padi), 1996 P.U.(A) 625
3. (Pelesenan Kilang-Kilang Padi), 1996 P.U.(A) 626
4. (Sekatan Pemindahan Antara Negeri), 1997 P.U.(A) 31
5. (Pelesenan Pengimport Dan Pengeksport), 1994 P.U.(A) 264

(c) PERATURAN PERLU KAWALAN BERAS 1974;

1. Perintah B Perintah Beras (Kawalan Gred Dan Harga), 1992 P.U.(A) 547
2. Perintah Beras (Kawalan Gred Dan Harga), (Pindaan) 1998 P.U.(A) 408
3. Perintah Beras (Kawalan Gred Dan Harga), (Pindaan) 2001 P.U.(A) 183

Pencapaian/Statistik Transaksi Perkhidmatan Dalam  Talian

Rajah 1: Satistik Perkhidmatan Dalam Talian

Rantaian Kehadapan

KPKM sentiasa berusaha untuk mempertingkatkan kualiti perkhidmatan dalam talian dan menambah saluran perkhidmatan yang ada untuk kemudahan pelanggan. Antara usaha yang sedang dilaksanakan adalah dengan menambah baik perkhidmatan di Sistem eLPPB bagi   menyediakan kemudahan pembayaran secara dalam talian. Inisiatif ini adalah daripada Pelan Strategik Pendigitalan Sektor Awam di bawah Program Pemantapan Inisiatif Masyarakat Tanpa Tunai.

Maklumat Lanjut

• Sebarang pertanyaan boleh hubungi melalui talian telefon atau emel Seksyen Kawal Selia Padi dan Beras seperti berikut :
• Telefon: 03-8870 1751 / 1750 / 1739 / 1740 / 1743
• E-mel : elesensupport@kpkm.gov.my
• Maklumat berkaitan juga boleh diperolehi daripada 

• Aduan boleh disalurkan melalui pautan berikut

Pautan URL:

Sistem eLPPB boleh dilayari melalui pautan berikut:

LATARBELAKANG

Sistem MySST adalah sistem pengurusan cukai jualan dan cukai perkhidmatan. Cukai jualan adalah cukai seperingkat yang dikenakan dan dilevi ke atas barang bercukai yang dikilangkan di Malaysia oleh orang bercukai dan dijual olehnya (termasuk pelupusan dan kegunaan sendiri) dan ke atas pengimportan barang bercukai ke Malaysia. Manakala cukai perkhidmatan adalah satu jenis cukai dalam negeri yang dikenakan ke atas apa-apa perkhidmatan yang kena dibayar cukai yang disediakan oleh mana-mana orang yang kena membayar cukai (pemegang lesen).

Sistem MySST mula dilancarkan penggunaanya pada 6 Ogos 2018 berikutan perlaksanaan Akta Cukai Jualan 2018 dan Akta Cukai Perkhidmatan 2018 menggantikan Akta Cukai Barang dan Perkhidmatan 2015 (GST) berkuatkuasa 1 September 2018. Sistem ini boleh diakses melalui pautan mysst.

Sistem MySST dibangunkan secara web-based dan boleh diakses melalui pelayar seperti Google Chrome, Microsoft Edge dan sebagainya. 

Rajah 1 menerangkan tentang fungsi-fungsi modul dalam Sistem MySST:

Rajah 1 : Fungsi-Fungsi Modul Dalam Sistem MySST

SASARAN PENGGUNA 

Pengguna terdiri daripada orang yang berdaftar di bawah Akta Cukai Jualan dan Akta Cukai Perkhidmatan, pengguna kemudahan cukai jualan (non-registrant) dan pembayar perkhidmatan import (non-registrant). 

Statistik pengguna (aktif) bagi sistem MySST mengikut kategori pengguna adalah sebagaimana berikut:

IMPAK 

Sistem MySST merupakan sistem yang amat penting kepada Jabatan Kastam Diraja Malaysia (JKDM) dan negara kerana pungutan hasil melalui sistem ini adalah tinggi berbanding sistem-sistem lain. Bagi tahun 2022 sahaja pungutan hasil yang berjaya dipungut melalui sistem ini adalah sebanyak 38.41% (tidak termasuk cukai jualan import) daripada keseluruhan hasil JKDM.

MAKLUMAT LANJUT  

Nama : MASHITOOH BINTI HASAN

No. Telefon : 019-2636268

Email : mashitooh.hasan@gmail.com

Agensi Bertanggungjawab : Jabatan Kastam Diraja Malaysia (JKDM)

Pautan kepada halaman yang spesifik :

Keputusan Mesyuarat Jemaah Menteri pada 27 Mac 2015, bersetuju supaya Sistem Kutipan Caj Jalan (Road Charge – RC) dan Permit Kemasukan Kenderaan Asing (Vehicle Entry Permit – VEP) dilaksanakan di semua pintu masuk sempadan negara bagi mendaftar, merekod dan mengawal selia pergerakan kenderaan-kenderaan asing. Pelaksanaan RC dan VEP ini adalah selaras dengan peruntukan di bawah Seksyen 66H – 66J dan 88(a) – (f) di bawah Akta Pengangkutan Jalan 1987 (Akta 333).

Sistem RCVEP merupakan projek Kementerian Pengangkutan Malaysia (MOT) yang dilaksanakan oleh Jabatan Pengangkutan Jalan (JPJ). Ia bertujuan untuk mendaftarkan semua kenderaan yang memasuki Malaysia serta memantau pergerakan trafik kenderaan di pintu sempadan Malaysia di samping meningkatkan hasil kerajaan melalui kutipan Caj Jalan (RC) bagi kenderaan asing.

Portal Pendaftaran Kenderaan Asing / Vehicle Entry Permit (VEP) merupakan salah satu modul utama Sistem RCVEP bagi warga asing melaksanakan permohonan awal (pre-registration) VEP secara dalam talian melalui portal VEP di pautan jpj sebelum memasuki Malaysia bagi melengkapkan permohonan VEP dengan hadir ke Pusat Kutipan Sementara VEP (VEP Collection Center – VCC) dan membuat bayaran sebanyak RM10 sebelum permit dikeluarkan. 

Pada masa kini, Pendaftaran dan Pengeluaran VEP dapat dilaksanakan sepenuhnya secara dalam talian dan permit akan dihantar kepada pemohon secara pos. Walaubagaimanapun pemohon masih mempunyai pilihan untuk hadir sendiri ke VCC bertempat di Aras G, Blok 6, Danga Bay, Jalan Skudai, 80200 Johor Bahru, Johor bagi mendapatkan VEP setelah permohonan VEP dan bayaran selesai dilaksanakan secara dalam talian. 

Tempoh sah VEP adalah selama lima (5) tahun dan perlu diperbaharui dalam tempoh enam (6) bulan sebelum tarikh luput.

Impak

Rajah 1 ALIRAN PROCES SISTEM RCVEP

Rajah 2 PERALATAN SISTEM RCVEP DI PINTU MASUK/KELUAR SEMPADAN

Outcome / Impak

Dalam usaha untuk meningkatkan keselamatan dan memartabatkan kedaulatan undang-undang negara, kawalan terhadap kemasukan kenderaan asing dapat dilaksanakan melalui pendaftaran maklumat pemilik dan kenderaan asing sebelum memasuki sempadan negara selaras dengan peruntukan di bawah Seksyen 66H – 66J dan 88(a) – (f) di bawah Akta Pengangkutan Jalan 1987 (Akta 333).

Kawalan dan penguatkuasaan terhadap kenderaan-kenderaan asing yang tidak mematuhi peraturan-peraturan teknikal dan lalu lintas dapat dilaksanakan selaras dengan peruntukan di bawah Seksyen 88(a) – (f) di bawah Akta Pengangkutan Jalan 1987 (Akta 333), dan secara tidak langsung dapat memberi pulangan hasil kepada Kerajaan.

Maklumat Lanjut

• Sebarang pertanyaan boleh hubungi melalui talian telefon JPJ  berikut: 03-79412888
• Maklumat berkaitan juga boleh diperolehi daripada 

• Aduan boleh disalurkan melalui pautan berikut:

Pautan URL:

Portal VEP boleh dilayari melalui pautan berikut:

Disaster Information Management System (MyDIMS) telah beroperasi pada Tahun 2013 di bawah Bahagian Pengurusan Bencana (BPB), Majlis Keselamatan Negara (MKN).  Pada Tahun 2015, MyDIMS telah diserahkan kepada Agensi Pengurusan Bencana Negara (NADMA) selaras dengan penubuhan NADMA pada tahun tersebut. MyDIMS seperti di Rajah 1 digunakan di Pusat Kawalan Bencana Negara (NDCC), NADMA yang beroperasi 24 jam sehari bagi tujuan bagi penyediaan Laporan Terkini Kejadian Bencana.   MyDIMS membantu dalam aktiviti pengurusan data dan maklumat bencana di seluruh Malaysia yang diperolehi melalui Jawatankuasa Pengurusan Bencana Negeri (JPBN).  MyDIMS juga telah diintergrasikan dengan maklumat dan amaran bencana secara real time daripada agensi teknikal seperti Jabatan Meteorologi Malaysia (MET Malaysia), Jabatan Pengaliran dan Saliran (JPS), Jabatan Alam Sekitar (JAS), Jabatan Kerja Raya (JKR) dan Jabatan Ukur dan Pementaan (JUPEM).  MyDIMS membolehkan data, amaran dan laporan bencana dipaparkan di Portal Bencana, NADMA seperti di Rajah 2 untuk maklumat orang ramai.  Initiatif ini selari dengan Sustainable Development Goals (SDG), iaitu SDG 11 Sustainable Cities and Communities bagi mewujudkan persekitaran hidup yang berkualiti untuk bandar dan komuniti setempat.  Kebanyakan kawasan bandar yang berpenduduk padat juga terdedah kepada risiko bencana.  

OUTCOME/IMPAK

Penggunaan MyDIMS membolehkan data kejadian bencana semasa seperti jenis bencana, lokasi bencana (negeri dan daerah), jumlah keluarga dan mangsa yang terkesan serta jumlah pembukaan Pusat Pemindahan Sementara (PPS) yang dikemukakan oleh setiap JPBN disimpan dalam satu pangkalan data dan digunakan bagi tujuan penyediaan laporan secara berkala seperti di Rajah 3 bagi tempoh setiap 4 jam untuk makluman pihak-pihak berkepentingan.  Laporan ini merupakan salah satu output utama yang dihasilkan oleh NDCC.   Pangkalan data ini juga membolehkan pihak NDCC  menyediakan laporan bulanan dan laporan tahunan kejadian bencana di seluruh negara dari semasa ke semasa.

Selain data kejadian bencana, MyDIMS membolehkan data amaran bencana yang dikeluarkan oleh pelbagai agensi teknikal dipaparkan secara terus dalam Laporan Terkini Kejadian Bencana seperti di Rajah 4. Petugas di NDCC tidak perlu mendapatkan data amaran bencana secara berasingan  dari portal agensi teknikal kerana data tersebut telahpun diintegrasikan dari sistem agensi ke MyDIMS.  Secara keseluruhannya MyDIMS merupakan sistem yang dapat membantu memudahkan penyediaan laporan bencana secara berkala.  

 Rajah 1 : Paparan Sistem Pengurusan Bencana Negara (MyDIMS)

Rajah 2 : Paparan Portal Bencana, NADMA 

Rajah 3 : Laporan Terkini Kejadian Bencana  

Rajah 4 : Amaran Bencana  dari sistem agensi yang diintegrasikan melalui MyDIMS.

MAKLUMAT LANJUT

Nama          : Nazaruddin Sharaai

Telefon       : 017-6101312

E-mel          : nazaruddin@nadma.gov.my

Agensi        : Agensi Pengurusan Bencana Negara (NADMA), Jabatan  Perdana Menteri 

Latar Belakang

Sebelum e-SPKR dibangunkan, segala permohonan Program Perumahan Rakyat Termiskin (PPRT) di bawah Skim Pembangunan Kesejahteraan Rakyat (SPKR) oleh rakyat/ orang awam serta pengurusan rekod permohonan berkenaan diuruskan oleh Bahagian Kesejahteraan Rakyat (BKR) secara manual iaitu data-data berkenaan dikunci masuk ke dalam rekod Microsoft Excel. Jumlah permohonan PPRT yang diterima pada setiap tahun mencecah 30,000 permohonan memerlukan lebih masa dan tenaga serta ketelitian di pihak BKR bagi memastikan pengurusan permohonan PPRT adalah teratur dan mengelakkan sebarang kesilapan. Di samping itu rekod atau data yang dijana melalui kaedah berkenaan juga tidak dikemaskini secara “realtime” dan memerlukan kekerapan BKR untuk meminimakan tunggakan / “back log” data yang tidak dikemaskini dari semasa ke semasa bagi memastikan ketepatan laporan yang disediakan. Selain itu, kaedah pengumpulan data secara manual juga memberikan kesukaran kepada pihak BKR sekiranya terdapat keperluan untuk mendapatkan data terkini secara ad hoc dari semasa ke semasa khususnya bagi tujuan jawapan kepada Parlimen dan maklum balas kepada lain-lain Agensi.

Halaman Utama e-SPKR

Bagi tujuan penambahbaikan terhadap perkara tersebut, bermula Januari 2021 BKR dengan bantuan Bahagian Pengurusan Maklumat (ICT) KKDW telah mengambil inisiatif untuk membangunkan e-SPKR iaitu sistem permohonan dan pengurusan bantuan SPKR secara dalam talian/ “web based” bagi memudahkan permohonan bantuan di bawah SPKR oleh rakyat melalui internet dan selanjutnya rekod atau data permohonan berkenaan juga dapat direkodkan secara automatik serta diuruskan BKR dengan lebih teratur. Sebagai permulaan, modul e-SPKR yang dibangunkan adalah khusus bagi tujuan permohonan bantuan PPRT oleh rakyat serta modul pengurusan permohonan berkenaan oleh pihak BKR. Pada masa hadapan modul e-SPKR berkenaan akan diperluaskan kepada semua peringkat pengurusan PPRT iaitu pemantauan, pembinaan dan sebagainya serta turut melibatkan semua program bantuan lain di bawah SPKR iaitu Program Peningkatan Pendapatan (PPP), Program Komuniti Sejahtera (PKS), Program Latihan Kemahiran dan Kerjaya (PLKK) dan Program Bina Insan (PBI). E-SPKR fasa permulaan (Permohonan PPRT) berkenaan telah siap dibangunkan dan mula digunapakai oleh orang awam serta BKR pada Jun 2021.

Paparan “Homepage”Menu e-SPKR

CIRI-CIRI DAN FUNGSI e-SPKR

Secara umumnya e-SPKR yang dibangunkan dilengkapkan dengan ciri-ciri dan fungsi lazim bagi sebuah portal rasmi Kerajaan iaitu seperti berikut:

“Web Based System” dan Kad Pengenalan Orang Awam Dijadikan sebagai “Primary ID” Untuk Rujukan. Permohonan PPRT boleh dibuat menerusi secara dalam talian menerusi portal berkenaan. Status permohonan juga boleh disusuli oleh pemohon melalui sistem berkenaan. Sebelum permohonan dibuat, pemohon perlu memasukkan nombor kad pengenalan masing-masing bagi tujuan semakan awal. Sekiranya permohonan telah dibuat terdahulu, maka status terkini permohonan berkenaan akan dipaparkan dan pemohon juga tidak boleh membuat permohonan yang sama secara berulang.

“SSL Encrypted” dan Dilindungi Dengan ID Serta Katalaluan (Bagi Pentadbir System). Bagi memastikan keselamatan data sistem, sistem berkenaan dipastikan supaya “SSL Encrypted”. Ini akan melindungi data-data sistem dari digodam atau dicerobohi seterusnya disalahgunakan. Selanjutnya akses kepada menu pengurusan permohonan PPRT melalui sistem berkenaan juga dihadkan melalui ID dan katalaluan tertentu kepada para pegawai BKR atau KKDW yang berkenaan sahaja.

Paparan portal yang “Responsive”. Portal sesuai untuk dilayari dengan pelbagai jenis peranti sama ada komputer riba, tablet atau telefon mudah alih kerana paparannya mempunyai ciri “responsive” iaitu boleh berubah kepada format dan saiz yang bersesuaian dengan peranti berkenaan.

Boleh Menyusun Data Permohonan Mengikut Tahap Tindakan  dan Menjana Laporan Berkaitan. Data permohonan akan disusun sistem berdasarkan tag pentadbir sistem (Pegawai BKR) berhubung tahap tindakan bagi permohonan berkenaan iaitu “Permohonan Baru”, “Dalam Siasatan”, “Lulus”, “Layak (Calon Simpanan)” atau “Tidak Layak”. Tahap tindakan tersebut seterusnya akan dipaparkan pada menu pemohon bagi membolehkan pemohon mengetahui status tindakan terhadap permohonan berkenaan dari semasa ke semasa. Selanjutnya sistem juga dilengkapkan dengan modul laporan, iaitu bagi membolehkan BKR menjana sebarang laporan data permohonan PPRT yang diproses melalui sistem berkenaan sekiranya diperlukan.

Contoh paparan e-spkr pada peranti telefon mudah alih dan tablet

Outcome/ Impak Sistem

Pewujudan sistem berkenaan mempercepatkan, memudahkan proses permohonan PPRT oleh rakyat di samping memastikan proses permohonan adalah lebih teratur serta membolehkan semakan dibuat oleh rakyat dari semasa ke semasa melalui sistem berhubung status permohonan berkenaan.  Selain itu sistem berkenaan juga memberikan impak yang sangat positif kepada KKDW iaitu dengan meningkatkan kecekapan pengurusan permohonan PPRT. Di pihak BKR KKDW, dengan adanya sistem berkenaan, dapat membantu memudahkan proses penyelarasan permohonan PPRT yang mencecah ribuan permohonan pada setiap tahun.

Pencapaian

Statistik Transaksi Perkhidmatan Dalam Talian sehingga Oktober 2023 ialah berjumlah 35,017 mengikut pecahan tahun seperti berikut:

Maklumat Lanjut pegawai untuk dihubungi: 

Nama : Encik Asfarizul bin Othman  

Telefon : 03-8891 5670

E-Mel : asfarizul@rurallink.gov.my

HIS@KKM adalah sistem teras pengurusan data pesakit hak milik KKM yang dibangunkan secara homegrown dengan mengambil kira keperluan bisnes, akta, polisi serta garis panduan KKM dan amalan terbaik antarabangsa bermula daripada pendaftaran sehingga pesakit discaj dari hospital.

HIS@KKM juga merupakan salah satu inisiatif dalam projek Electronic Medical Record (EMR) Kebangsaan yang dibangunkan bagi memastikan penyampaian perkhidmatan kesihatan Kerajaan kepada rakyat menjadi lebih mudah, cekap, cepat dan telus. Inisiatif ini juga dapat mewujudkan Lifetime Health Record bagi menjamin kesinambungan perawatan kesihatan untuk setiap warga Malaysia. 

Di samping itu, EMR adalah mudah disimpan, diakses semula dan pelbagai penyelidikan saintifik dan analisis statistik dapat dilakukan dengan cepat, tepat dan mudah. Ciri-ciri dan keupayaan yang terdapat di dalam EMR ini akan dapat menggalakkan perkembangan ilmu perubatan di kalangan pegawai-pegawai dalam sektor kesihatan. 

Pelaksanaan HIS@KKM secara rintis telah dilaksanakan di Hospital Raja Permaisuri Bainun (HRPB) pada tahun 2019 dan telah diperluaskan ke Hospital Port Dickson (2020), Hospital Rembau, Hospital Bera, Hospital Cyberjaya (2022) dan Hospital Melaka (2023).

Ciri-Ciri 

Sistem yang dibangunkan ini memenuhi keperluan pengurusan pesakit di hospital kerajaan yang merangkumi proses-proses generik seperti pendaftaran, temujanji dan kemasukan pesakit, pengutipan hasil dan penjanaan resit serta pengurusan rekod perubatan. Selain itu, ia juga telah dilengkapi dengan komponen clinical documentation bagi kegunaan petugas-petugas kesihatan di bawah sebelas (11) disiplin utama di hospital iaitu:

1. General Medicine;
2. General Surgery;
3. Emergency & Trauma;
4. Obstetrics And Gynaecology;
5. Psychiatry;
6. Oral Health;
7. Otorhinolaryngology (Ear, Nose, Throat);
8. Ophthalmology;
9. Nursing;
10. Paediatrics & Neonatology; dan
11. Orthopaedics, Traumatology and Rehabilitation.

Selain itu, sistem ini juga dilengkapi dengan fungsi-fungsi yang merangkumi perkhidmatan berikut:

1. Perkhidmatan Pesakit Luar (Outpatient);                                                                            
2. Perkhidmatan Pesakit Dalam (Inpatient); 
3. Perkhidmatan Rawatan Harian (Daycare); dan
4. Perkhidmatan Outreach/ Domiciliary Care.

HIS@KKM dihubungkan secara integrasi dengan sistem-sistem sokongan klinikal di fasiliti kesihatan seperti Radiology Information System (RIS@KKM) dan Pharmacy Information System (PhIS). Sistem ini juga telah berintegrasi dengan sistem eGL HRMIS, eNotifikasi (sistem notifikasi penyakit berjangkit), Sistem Maklumat Rawatan Pelanggan (SMRP) dan Health Information Exchange (HIE).

Pembangunan HIS@KKM adalah menggunakan development framework yang menyokong ciri-ciri sistem yang lebih responsif, mobile dan cloud ready serta memfokuskan kepada ciri-ciri user experience (UX). Penggunaan HIS@KKM di lokasi hospital adalah seperti di Rajah 1.

Rajah 1: Penggunaan HIS@KKM Di Hospital

Sustainable Development Goals, SDG

HIS@KKM menyokong matlamat ke-3 dalam dalam SDG iaitu Good Health and Well-Being.

Outcome/ Impak

Pelaksanaan HIS@KKM di hospital mewujudkan rekod perubatan secara elektronik (EMR) yang mengandungi maklumat kesihatan dan perubatan seseorang individu serta membolehkan maklumat tersebut diakses, dijana, dikumpul, diurus dan dirujuk ke mana-mana hospital yang dikunjungi (point of care). 

HIS@KKM telah membantu menjimatkan ruang, tenaga dan masa manusia, kos pembelian fail rekod, rak serta ruangan simpanan rekod. Pewujudan rekod perubatan akan bertambah dengan cepat selaras dengan pertambahan bilangan pesakit yang datang ke hospital kerajaan. Maklumat EMR disimpan dalam ruang yang kecil (server) dan tidak memerlukan pekerja yang ramai untuk menyusun fail-fail pesakit mahupun jumlah rak yang banyak untuk penyimpanan fail.

Maklumat pesakit, ujian klinikal dan sejarah perubatan yang boleh diakses secara real-time telah membantu para pegawai kesihatan membuat keputusan yang lebih cepat dan tepat dalam perawatan pesakit. Kebolehcapaian ke atas data-data pesakit telah meningkatkan tahap kecekapan pengurusan serta kesinambungan kualiti perawatan pesakit (continuity and quality of care). 

HIS@KKM turut menyumbang kepada pengumpulan data kesihatan populasi (population health) yang membantu dalam merancang sistem kesihatan yang lebih teratur melalui pemantauan secara menyeluruh. Dari aspek kebolehoperasian (interoperability), HIS@KKM memudahkan komunikasi dan perkongsian data antara jabatan seterusnya meningkatkan penyelarasan penjagaan kesihatan (coordination of care).

Perkhidmatan pembayaran dan kutipan hasil secara elektronik melalui HIS@KKM juga telah dapat memastikan pembayaran dilaksanakan dengan teratur, terimaan diperakaunkan dengan tepat dan betul dalam tempoh masa yang ditetapkan serta berjaya meningkatkan kutipan hasil.

Secara ringkasnya HIS@KKM adalah pemacu utama ke arah sistem maklumat kesihatan bersepadu selari dengan hasrat kerajaan untuk mewujudkan Lifetime Health Record (LHR) bagi mencapai kesejahteraan rakyat. Pelaksanaan sistem ini juga akan dapat merealisasikan   reformasi sistem kesihatan seperti yang digariskan dalam empat (4) tonggak utama Kertas Putih Kesihatan.

Maklumat Lanjut:

Bahagian Perkembangan Perubatan

Bahagian Pengurusan Maklumat         

Kementerian Kesihatan Malaysia

Pautan:

Capaian HIS@KKM adalah melalui rangkaian intranet dan pengkomputeran awan (MyGovCloud@PDSA)

Dalam era serba digital, Kementerian Kesihatan Malaysia (KKM) telah mengambil langkah progresif dengan melancarkan Sistem Pengamal Kesihatan Malaysia (MHPS). Inisiatif ini dibentuk sebagai respons kepada keperluan mendesak untuk memperkukuhkan efisiensi,ketelusan, ketersampaian dan akauntabiliti dalam pengurusan pengamal kesihatan, yang merupakan tulang belakang sistem kesihatan negara.

MHPS, sebuah platform digital, telah dirancang untuk mengoptimumkan proses pendaftaran dan pengesahan pengamal kesihatan. Tujuan utamanya adalah untuk mempercepatkan penyampaian perkhidmatan kesihatan yang berkualiti, sebuah langkah kritikal dalam memastikan kesejahteraan rakyat Malaysia. Empat badan regulatori utama di bawah KKM, termasuk Majlis Profesion Kesihatan Bersekutu Malaysia (MPKBM), Majlis Optik Malaysia (MOC), Majlis Pergigian Malaysia (MPM), dan Lembaga Juruterapi Pergigian Malaysia (LJPM), telah mengambil langkah strategik untuk mengimplementasikan sistem ini secara menyeluruh.

Pembangunan MHPS mengambil kira aspek perundangan dan peraturan yang relevan untuk memastikan pelaksanaan yang lancar dan berkesan. Lebih penting lagi, inisiatif ini sejajar dengan Matlamat Pembangunan Lestari (SDG) Persatuan Bangsa-Bangsa, khususnya SDG 3: Kesihatan yang Baik dan Kesejahteraan. Melalui MHPS, penempatan sumber kesihatan menjadi lebih strategik, memungkinkan akses perkhidmatan kesihatan yang lebih efisien dan efektif. Ini membantu dalam penggunaan sumber yang lebih berkesan, meningkatkan kebolehtercapaian perkhidmatan kesihatan, dan memastikan respons yang lebih cepat dan terkoordinasi dalam situasi krisis kesihatan.

Salah satu ciri utama MHPS adalah kemudahannya membolehkan pengamal kesihatan untuk mendaftar, mengemaskini maklumat, dan memperbaharui perakuan amalan mereka secara online. Ini bukan sahaja mempercepatkan proses verifikasi kelayakan tetapi juga mengurangkan kebergantungan terhadap proses berasas kertas yang mengambil masa. Pengguna utama sistem ini adalah pengamal kesihatan yang berdaftar di Malaysia, termasuk pelbagai disiplin kesihatan bersekutu, doctor pergigian dan optometris. Sistem ini juga menyediakan platform untuk orang ramai untuk memeriksa status dan kesahihan pengamal kesihatan, meningkatkan kepercayaan terhadap sistem kesihatan negara.

MHPS terdiri daripada tujuh (7) modul utama yang merangkumi semua aspek operasional, dari pendaftaran pengamal hingga generasi laporan. Ini memungkinkan badan regulatori untuk menjalankan tugas pengawasan dan pengendalian dengan lebih efisien, selaras dengan dasar kerajaan ke arah transaksi tanpa tunai. Inisiatif ini juga memberi impak positif yang signifikan kepada rakyat Malaysia. Proses kerja yang lebih ringkas dan cepat melalui sistem pembayaran online mengurangkan karenah birokrasi dan mempercepatkan penyampaian perkhidmatan. Ini juga mendukung hasrat kerajaan kearah pembudayaan masyarakat tanpa tunai dan menggalakkan amalan hijau melalui pengurangan penggunaan kertas.

Secara keseluruhannya, MHPS simbol transformasi digital dalam sektor kesihatan Malaysia, mencerminkan halatuju negara dalam memperkuat sistem kesihatan dan meningkatkan kesejahteraan rakyat. Ini membuktikan bahawa teknologi bukan hanya alat, tetapi juga boleh digunakan sebagai pemangkin untuk kesejahteraan yang lebih baik bagi rakyat. Melalui inovasi seperti MHPS, Malaysia terus bergerak ke hadapan dalam mencapai aspirasi sejajar dengan Universal Health Coverage.

Maklumat Lanjut

Nama: Saravanakumar a/l Maniam

Telefon: 03-88901011

Emel Pegawai untuk dihubungi:saravanakumar@moh.gov.my

Agensi bertanggungjawab: Bahagian Sains Kesihatan Bersekutu, KKM

Pautan Kepada Halaman Yang Spesifik Beserta FAQ

Portal Kerjaya LHDNM merupakan platform pengambilan pegawai LHDNM yang berkonsepkan permohonan pekerjaan oleh calon sepanjang tahun. Calon yang berminat untuk memohon jawatan di LHDNM boleh mendaftar dan melengkapkan maklumat permohonan melalui portal ini. Portal ini telah mula digunakan pada 15 Julai 2022 melalui url kerjaya

Di antara proses yang terlibat :

1. Calon mendaftar dan memohon jawatan yang layak mengikut kelayakan akademik yang setara dengan keperluan jawatan yang dipohon. Sebanyak 8 jawatan yang boleh dipohon pada satu masa.
2. Sistem menyaring calon yang layak untuk urusan temuduga
3. Pemakluman status permohonan sama ada berjaya/ gagal
4. Pengeluaran surat tawaran
5. Calon menerima/ menolak tawaran
6. Calon yang menerima tawaran perlu mengemaskini maklumat peribadi seperti No KWSP, No SOCSO, No Cukai pendapatan bersama dokumen sokongan yang diperlukan semasa proses lapor diri

Permohonan jawatan akan aktif dalam masa setahun. Calon boleh mengemaskini maklumat peribadi dan permohonan untuk memastikan maklumat adalah terkini. Calon akan dimaklumkan secara email apabila status permohonan menghampiri tamat tempoh untuk memastikan yang mereka masih berminat untuk memohon jawatan di LHDNM.

Pengguna bagi portal ini terbahagi 2 kategori:

1. Pengguna luar iaitu orang awam
2. Pengguna dalaman selaku pentadbir sistem yang terdiri daripada pemilik proses dan pembangun sistem

Portal ini memudahkan pencari pekerjaan dengan mendaftar dan memohon pekerjaan secara dalam talian. Pencari pekerjaan tidak perlu menunggu iklan kekosongan jawatan sebagaimana kaedah konvensional. Sebaliknya boleh memohon pada bila-bila masa dan memastikan maklumat adalah lengkap untuk membolehkan LHDNM

membuat proses pengambilan bila-bila masa yang diperlukan oleh organisasi.

Portal ini memberi impak dari segi penjimatan kos dan masa kerana tiada lagi proses seperti di bawah :

1. Iklan kekosongan jawatan
2. Saringan secara manual

Laman Utama Portal

Statistik Transaksi Perkhidmatan Dalam Talian

Jumlah Bilangan Pengguna : 9364

Pengguna Aktif : 1851

Pengguna Tidak Aktif : 2613

Maklumat Lanjut

Pegawai untuk dihubungi:

Nama : Wan Zulkifli Bin Wan Ali

Telefon : 03-83138888 sambungan 20302. Mobile : 6019 2211198

e-mel : wanzul@hasil.gov.my

Pautan Kepada Halaman Yang Spesifik Beserta FAQ

e-Kemaskini LHDNM merupakan platform kepada Pembayar Cukai untuk membuat kemaskini maklumat bagi fail individu dan syarikat. Inisiatif ini diperkenalkan kepada pembayar cukai bagi memudahkan maklumat dikemaskini tanpa perlu hadir ke kaunter LHDNM.

Selaras dengan transformasi sistem utama menggunakan server base, e-Kemaskini juga telah dibangunkan semula menggunakan konsep real time di mana setiap maklumat yang dikemaskini oleh Pembayar cukai, maklumat akan dikemaskini secara real time ke dalam sistem utama. e-Kemaskini yang baru boleh dicapai oleh Pembayar cukai mulai 01/01/2023 melalui mytax hasil

Di antara maklumat yang boleh di kemaskini adalah seperti berikut:

e-Kemaskini Individu

1. Maklumat Asas

• Warganegara
• Negara mastautin
• Alamat Surat Menyurat
• Alamat Kediaman
• No. Telefon
• No. Telefon Bimbit
• Kod Bank
• No. Akaun Bank
• Indikator DuitNow
• Identiti DuitNow
• e-mel

2. Maklumat Pasangan

Kemaskini

• No. TIN
• Status Perkahwinan
• Tarikh Perkahwinan
• Tarikh Becerai

Tambah

• Jenis Pengenalan
• No. Tin
• Nama Pasangan
• Status Perkahwinan
• Tarikh Perkawinan
• Tarikh Bercerai

3. Maklumat Pekerjaan

Kemaskini

• Tarikh Berhenti Kerja
• No. Pekerja/No. Gaji

Tambah

• Pekerjaan
• Tarikh Mula Bekerja
• Tarikh Berhenti Kerja
• No. Pekerja/No. Gaji
• No. Majikan

4. Maklumat Perniagaan

Kemaskini

• Status Perniagaan
• Tarik Mula Operasi
• Tarikh Tamat Operasi
• Kod Perniagaan
• Alamat Premis Perniagaan

Tambah

• Nama Perniagaan
• No. Pendaftaran Perniagaan

e-Kemaskini Syarikat

1. Maklumat Asas

• Alamat Surat Menyurat
• Alamat Premis Perniagaan
• No. Telefon
• No. Telefon Bimbit
• e-mel

Statistik Transaksi Perkhidmatan Dalam Talian

Jumlah Bilangan Pengguna : 45,028

(dari 01/01/2023 – 16/10/2023)

Maklumat Lanjut

Pegawai untuk dihubungi:

Nama : Ahmad Sauqi Bin Ishak

Telefon : 0383138888 x 20205

e-mel : sauqi@hasil.gov.my

Media Sosial (Facebook/Twitter/Instagram) jika ada : 

Facebook : Lembaga Hasil Dalam Negeri Malaysia

Twitter : LHDNM

Instagram : lhdnm

Tik Tok : lhdnmofficial

Agensi bertanggungjawab : LHDNM

Pautan Kepada Halaman Yang Spesifik Beserta FAQ

Laman MyTax – e-Kemaskini

Manual Pengguna : 

Kementerian Kerja Raya (KKR) merupakan salah sebuah agensi Kerajaan yang bertanggungjawab dalam mengawal selia dan melaksanakan pembangunan dan penyenggaraan infrastruktur kemudahan awam di Malaysia khususnya jalan raya, lebuh raya dan Bangunan Guna Sama Persekutuan (BGSP). Bagi pembangunan dan penyenggaraan jalan raya, KKR bertanggungjawab dalam mengawal selia pembangunan dan penyenggaraan Jalan Persekutuan.

Jalan Persekutuan ialah jalan raya di dalam mana-mana negeri yang telah diisytiharkan sebagai Jalan Persekutuan oleh Menteri Kerja Raya setelah rundingan dibuat dengan Kerajaan Negeri yang berkenaan. Pengisytiharan jalan raya sebagai Jalan Persekutuan dilaksanakan melalui perintah yang diwartakan dan dibentangkan di dalam Dewan Rakyat. Jalan Persekutuan dibahagikan kepada 7 kategori iaitu Jalan Persekutuan Utama, Jalan Persekutuan FELDA (Lembaga Kemajuan Tanah Persekutuan), Jalan Masuk Ke Institusi Persekutuan, Jalan Masuk Ke Kawasan Perindustrian, Jalan Masuk Ke Lembaga Kemajuan Wilayah, Jalan Wilayah Persekutuan Yang Ditetapkan dan Lebuh Raya Bertol. Berdasarkan Buku Statistik Jalan Malaysia Edisi 2022, sehingga 31 Disember 2021, jumlah panjang Jalan Persekutuan adalah 20,039.197km.

Untuk meningkatkan tahap keselamatan dan keselesaan pengguna jalan raya di Malaysia terutamanya Jalan Persekutuan, KKR telah memperkenalkan inisiatif Kempen MYJalan yang dicetuskan oleh Menteri Kerja Raya, Yang Berhormat Alexander Nanta Linggi. Kempen MYJalan ini diadakan bagi meningkatkan akauntabiliti dalam kalangan pengguna jalan raya di mana jalan raya adalah tanggungjawab bersama, mendidik pengguna melalui program advokasi tentang jenis penyenggaraan jalan raya sedia ada, memudah cara pengguna jalan raya membuat aduan melalui aplikasi MYJalan sebagai aduan setempat dan penambahbaikan sistem pemantauan penyenggaraan jalan bagi mengatasi antara isu kritikal yang sering dihadapi oleh pengguna iaitu jalan rosak atau jalan berlubang.

Melalui kempen MYJalan juga, KKR telah melaksanakan pendigitalan pengurusan aduan kerosakan jalan melalui pembangunan aplikasi mudah alih MYJalan KKR. Aplikasi MYJalan KKR mula dibangunkan bermula pada Ogos 2021 dan boleh digunakan bermula pada Januari 2022. Aplikasi MYJalan KKR telah diintegrasikan dengan Sistem Pengurusan Aduan Awam (SISPAA) di bawah Biro Pengaduan Awam (BPA) sebagai sistem utama pengurusan aduan Sektor Awam. Aplikasi MYJalan juga menggunakan perkhidmatan geospatial yang disediakan oleh Pusat Geospatial Negara (PGN), Kementerian Sumber Asli, Alam Sekitar dan Perubahan Iklim (NRECC). Terdapat 10 kategori aduan berkaitan kerosakan jalan yang boleh diadukan oleh pengguna iaitu jalan rosak, jalan berlubang, lampu isyarat, lampu jalan, papan tanda, kemudahan awam, perabot jalan, tanah runtuh, garisan jalan dan halangan. Aduan yang diterima melalui aplikasi MYJalan KKR akan diagihkan kepada pihak berkuasa jalan yang berkaitan untuk diambil tindakan.  Aplikasi MYJalan juga telah dirasmikan oleh YAB Perdana Menteri pada 24 Ogos 2023 bersekali dengan pelancaran Kempen MYJalan. Aplikasi MYJalan boleh dimuat turun melalui gedung aplikasi seperti Google Play, App Store dan App Gallery. 

Inisiatif ini merupakan salah satu transformasi pendigitalan dalam bidang perolehan kerja, selaras dengan teras strategik Kerajaan dalam Rangka Tindakan Ekonomi Digital Malaysia. Inisiatif ini menyokong Goal 9: Industry, Innovation and Infrastructure bagi United Nations Sustainable Development Goals (SDG).

Outcome/Impak

Melalui pelaksanaan aplikasi MYJalan ini, KKR menyasarkan taraf kualiti jalan raya di Malaysia dapat ditingkatkan sekali gus meningkatkan keselesaan dan keselamatan pengguna jalan raya.  Aplikasi MYJalan juga disasarkan untuk menjadi salah satu One-Stop-Center (OSC) bagi aduan kerosakan jalan dan ini selaras dengan hasrat Menteri Kerja Raya yang ingin memudahkan para pengguna membuat aduan walaupun jalan tersebut bukan diselenggara oleh KKR selaras dengan prinsip ‘No Wrong Door Policy’.  Hasilnya, terdapat jalinan kerjasama yang baik antara KKR dengan pihak berkuasa jalan raya lain seperti Kerajaan Negeri dan Pihak Berkuasa Tempatan (PBT) dalam menguruskan aduan pengguna.  

Disebabkan kaedah penggunaan aplikasi ini yang mudah dan prinsipnya yang menerima semua aduan berkaitan jalan milik pelbagai pihak, ia dilihat berjaya menarik perhatian rakyat untuk menggunakannya apabila jumlah aduan yang tinggi direkodkan KKR, membuktikan asas kempen MyJalan yang ingin keterlibatan rakyat bersama-sama bertanggungjawab menjaga jalan tercapai.   

Berikut adalah status pelaksanaan aplikasi MYJalan sehingga 30 September 2023:

Rajah 1: Status Pelaksanaan Aplikasi MYJalan KKR

i-AGC or Integrated Legal Information Management System is one of the digitization initiatives of the Attorney General's Chambers Malaysia (AGC) towards improving the department's daily operational efficiency and user productivity in handling Government legal processes.

i-AGC is a web-based departmental core system that can be accessed from anywhere and at any time using any type of device. Users of this system includes officers and staff of AGC throughout Malaysia.

The system that supports the United Nations Sustainable Development Goals (SDG), namely Goal 8: Decent Work and Economic Growth, is located in AGC's green data center by offering free access to users via Active Directory with security control features.

Objectives

This system developed to automate of the work process of AGC officers and staff. Work processes that done manually, in silos and not holistically are digitally process through seven (7) main modules provided, namely:

1. Human Resources Module
2. Legal Module
3. Litigation Module
4. Advisor Module
5. Letter Module
6. Administration Module
7. Reporting Module

Access to each module is by assigning roles to users according to the scope of their respective tasks in order to control data integrity. The description of each module is as in Figure 1.

Figure 1: Modules and Components of i-AGC

The login page to i-AGC is as in Figure 2 while the main page of i-AGC is as in Figure 3.

Figure 2: i-AGC Login Page 

Figure 3: i-AGC Main Page 

Data Sharing

Data sharing allows information shared between AGC’s internal systems and systems in other agencies as well. i-AGC integrates with systems in other agencies to enable more systematic, efficient and seamless data management in addition to ensuring data integrity is consistent. By using integration methods, we can avoid repeated data entry by system users where data entered into the system will be sharing used by any module within i-AGC.

The agencies that involved in the integration with i-AGC are National Registration Department (JPN), Public Service Department (JPA), Malaysian Anti-Corruption Commission (MACC) and Federal Court (POJ).

Impact

i-AGC was first implemented in 2017 (Development Phase) and until 2023 (Maintenance Phase), a total of 8,701 users have registered involving 655,487 documents have been uploaded and 14.9 million transactions have been processed. The number of users, documents uploaded and transactions processed to date can be referred to Chart 1, which is the live data of i-AGC System.

i-AGC has a significant impact on the legal system in Malaysia, especially on legal officers. The most significant impact of i-AGC System is during the Movement Control Order (MCO) back in 2020-2021, where the work processes of legal officers and staff continue with reference to the “Dasar Bekerja Dari Rumah (BDR), Pekeliling Perkhidmatan Bil. 5 Tahun 2020”. Throughout the MCO period, no legal officer was dismissed and no legal process had to be delayed due to work was carried out through the system.

Apart from that, i-AGC also was a nominated project in the World Summit on the Information Society Prizes 2023 competition.

The usage of i-AGC System has generally increased from year to year as shown in the current year’s monthly usage in Chart 1.

The work process of each department in AGC is different according to the procedure and SOP of each department and this contributes to the unbalance usage transaction of i-AGC. For example, the work process in the “Bahagian Guaman” requires its officers to perform more and frequent transactions than other department. This is because the data entered are data from modules in AGC e-Services Portal accessed by legal officers in court, chambering student and the public. Compared to the work process in the “Bahagian Penyelidikan” or “Bahagian Syariah dan Pengharmonian Undang-Undang” where the requirements only involve “Pengurusan Pandangan” or “Pengurusan Instrumen” that has been referred by other government agencies to AGC. Current usage transactions by departments are as shown in Chart 1.

Following the use of the i-AGC System that is different by division, there is a module that is used intensively which is the Litigation Module, which accounts for the highest percentage of the total usage transactions as shown in Chart 1.

Maklumat Lanjut

Untuk mendapatkan maklumat lanjut mengenai Sistem i-AGC, Jabatan Peguam Negara, sila hubungi:

Unit Komunikasi Strategik, Jabatan Peguam Negara

Telefon:      03-8890 5612

E-mel:         stratcomm.agc@agc.gov.my 

Initiative Background

The Town and Country Planning Department (PLANMalaysia) plays a role in driving the country's physical planning through the implementation and monitoring of comprehensive, systematic, and innovative development planning towards community well-being and national prosperity. PLANMalaysia is the main agency responsible for providing advisory services to the Federal Government, State Governments, Local Authorities (PBT), and other agencies in all planning matters related to land use and development as well as in the preparation of Development Plans.

PLANMalaysia launched the Integrated Planning Land Use Information System (I-Plan) in 2015 and was fully operational in 2016 as a GIS web system platform for land use planning. The goal of the development of the I-Plan System is to create a comprehensive, effective, and efficient integrated planning land use information management and sharing system.

This system was developed to store, manage, update, analyze, and display planning land use data in Peninsular Malaysia and the Federal Territory of Labuan. Through the I-Plan System, the management of planning land use information can be simplified through standardization, updating, sharing, and information access activities involving PLANMalaysia, 11 State PLANMalaysia, 101 Local Authorities (PBT) as well as technical departments. It is an organized, seamless and constantly updated integrated database to facilitate data sharing between agencies through online access.

Figure 1: I-Plan System Application

In addition, the I-Plan System can also be accessed through the I-Plan smartphone application. It was developed by PLANMalaysia to facilitate the delivery of information to the department staff and the people faster and mobile at anywhere. This application is an innovation in service delivery that is in line with the national agenda and goals in facilitating the delivery of government services to the public. Mobile Apps I-Plan is an application that can be utilised by all groups regardless of skill level.

Figure 2: I-Plan Mobile Application

In addition, the development of the I-Plan System is also in line with the commitment of Article 156, New Urban Agenda, UN-Habitat which encourages the use of digital platforms and tools including geospatial information systems to improve long-term and integrated planning for cities and regions.

Impacts

Planning land use information is one of the important pieces of information that is referred to for development planning, studies, and public use. Through the I-Plan System, it has helped overcome duplication of work and coordinate non-uniformity in terms of format, projection and geospatial data metadata in the preparation of geospatial data for land use planning at the Federal, State and Local levels. To date, the I-Plan System has been accessed by almost 3.3 million users with average monthly user statistics reaching between 20 to 25 thousand users (Source: Google Analytics).

The I-Plan system has also been developed with a low cost for the development of similar systems. This system is developed based on open source software consisting of database software, GIS engine, web application and server operation software. The development of this system at a low cost makes it cost-effective with high benefits while reducing the cost of obtaining planning information at every level.

Figure 3: I-Plan Interactive Mapping Interface

Among the recognitions that have been received by the I-Plan are:

1. Anugerah MyGDI Kebangsaan Peringkat Persekutuan, Simposium Maklumat Geospatial Kebangsaan (NGIS) Ke-7, 2016.

2. Significantly Exceed Target, Penilaian Outcome (JKO) ICU, JPM, 2018;

3. Gold Winner Sustainable Development Goals International Innovation Awards (Malaysia Technology Expo) MTE, 2021;

4. Silver Winner, Planning Service Excellence Awards, MIP Planning Excellence Awards, 2022. 

Further Information:

Department of Town and Country Planning (PLANMalaysia)

Ministry of Local Government Development

Block F5, Complex F, Precinct 1,

Federal Government Administrative Centre,

62675 Putrajaya

Tel     : +(603)-8901 000/0268/0260

BACKGROUND

Electronic Procurement Ready Online (ePRO) was developed internally in 2010 starting with the Contractor Registration module. Then followed by the Document Verification Module and other modules. Initially this system was developed on a web basis using the ASP Microsoft platform. Developed with the concept of 'alerting system' and 'real time' data to enable monitoring and speed up the process.

System ePRO also covers procurement management starting from the Preparation of Quantity Specifications until the Official Job Offer Letter is issued. In addition, this System can also provide information related to the storage of Information Databases and Company Profiles on KEJORA's Contractors/Suppliers as well as the provision of Contractors/Suppliers' work performance information on each project offered by KEJORA.

OBJECTIVE

The objective of the ePRO System is to ensure procurement management at KEJORA which includes Tenders, Quotations and Work Instructions for Supplies, Services and Works can be implemented in a short period of time but it still ensures that information security is always maintained and the execution of related tasks is carried out in a fast state, accurate and cost-effective.

ADVANTAGES OF EPRO SYSTEM

Among the advantages of the ePRO System:

• Be able to create a complete and easily accessible KEJORA Contractor/Supplier Company Database;
• Contractor and Supplier registration is updated in 'real time' where company information can be updated at any time and the Database can store the latest information;
• Bid documents are filled out online;
• Closing of the Quotation Box and Opening of the Quotation Box is done online;
• The Quotation Evaluation carried out by the Work/Price/Technical Evaluation Committee has been able to simplify the process where the Initial Evaluation Report is generated from the system;
• The presentation of the Quotation Committee meeting (JKSH) has also undergone a transformation where the Presentation Paper can be accessed online;
• The result of the Quotation Meeting can be made public through display in the ePRO System within 24 hours from the time of the meeting;
• Addition of Tender Procurement online;
• PHP language is used for web applications that are more interactive and have various functions that are easier to use than .net;
• Purchase of documents without cash;
• Quotation/tender briefing by video conference;
• Single ID (contractors and internal users);
• Confirmation for registration and verification of mandatory documents using the system without having to contact the procurement secretariat;
• Complaints/communication between the contractor and procurement secretary through the system (messages in the system); and
• A more up-to-date and attractive interface

SUPPORTING UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS (SDG)

Supporting the United Nations Sustainable Development Goals (SDG) which are targets that have been achieved for targets

a. Industry, Innovation and Infrastructure 

b. Peace, justice and strong institution

OUTCOME

Efficient

i.        Saving Time

• Reduce the duration of the staff's work process
• • Open the quotation box, Preparation of Evaluation Report and also Confirming documents must be done online.
• Saves the contractor's time 
• • Contractors do not need to come to KEJORA to buy documents and also send documents.

ii.        Save cost

• Zero cost for system development due to internal system development. Comparison of prices offered by private companies:

           i. Serba Dinamik Sdn. Bhd - RM468,000.00   

           ii. Ikhlas Kekal Sdn. Bhd.   - RM500,000.00

iii.      Increase Productivity

• Direct notification to staff through messages in the system for mandatory document verification applications. Notification to the contractor is also through the system if the documents submitted are incomplete. In addition, there is a complaint field in the system for quick action by the Procurement Unit regarding problems or issues that arise related to the system or procurement.

iv.      User-friendly

• Can be reached using a smartphone, laptop or computer with an internet connection anywhere and anytime.
• Contractor registration in the system can be done by the contractor himself.

v.      More Benefits for KEJORA

• Obtaining ISMS ISO 27001 certification The system has been certified with the Information Security System or ISMS ISO27001 starting in 2014 to guarantee the integrity, confidentiality and availability of the KEJORA procurement process.

vi.     Providing Customer Satisfaction

• Customers are very satisfied with the use of the system that facilitates their affairs
• Online purchase of quotations.
• Completion of BQ quotations is done online to avoid arithmetic errors due to automatic calculation.
• Free to do activities anywhere without having to attend the KEJORA office.

Relevant /Significant

• The ePRO system received attention from agencies under KKDW and also PBT because it was developed taking into account compliance with the Procurement Circular in effect.
• Top management has provided full support in terms of financial resources, human resources, incentives, appreciation and also equipment for the development of the ePRO System.

Achievement

i.       Champion of Innovation and Creative Group (KIK) KEJORA 2012 Convention.     

ii.   Runner-up of the Johor State Innovation and Creative Group Convention (KIK) in 2013.

iii.      Fourth Place of the Convention of Innovative and Creative Groups (KIK) of the Public Sector National Level in 2013

EPRO Usage Statistics

EPRO access and browsing statistics for the months of January to September of 2023

More Information

Name : Wan Ashril Aizal bin Wan Abdullah 

Position : Pengurus Kewangan

Telephone : 078843008

Name : Hanizah binti Amat

Position : Akauntan Kanan 

Telephone : 078843127

Name : Arman bin Parjo

Position : Penolong Pegawai Sistem Maklumat

Telephone : 078843228

 Agency : Lembaga Kemajuan Johor Tenggara 

Pautan Kepada Halaman Yang Spesifik Beserta FA

YEAR 1 REGISTRATION SYSTEM BEGINNING ACADEMIC CALENDAR SESSION 2024 (eDaftar Rendah)

The Ministry of Education (MOE) has initiated the digitalization of the student management process following the implementation of the Malaysian Education Development Plan (PPPM) 2013 - 2025. It strives to increase the MOE's productivity, efficiency and effectiveness in delivering educational services to consumers by providing creative and innovative digital privileges as well as increasing accessibility of such services to the public.

Among its primary activities is online Year 1 Registration or also known as eDaftar Rendah, which was initially introduced in 2014 through the MOE’s Online Registration System (SPATKPM) platform accessible at public moe This method allows parents and guardians to apply for their child's admission to Year 1 online at any time and location while maintaining connectivity with the nearest state education office (JPN) or district education office (PPD).

In accordance with the MOE’s digitalization initiative, the Public Management Module (Sistem Pengurusan Awam) is implemented within the MOE Integrated System (MOEIS) to meet functional needs of raising the level of information security at the MOE. This approach also ensures the integrity of the obtained data in support of the fourth United Nations Sustainable Development Goal (SDG) of Quality Education (to ensure inclusive and equitable quality education and promote lifelong learning opportunities for everyone). At the beginning of 2023, Year 1 online registration has been upgraded and has become one of the exploratory modules for the MOEIS system.

The implementation of this system for parents/guardians is divided into three (3) phases as follows:

1. Admission Registration to Year 1 is open for two (2) months beginning on 2nd May, 2023 and ending on 30th June, 2023; 
2. Placement result, verification and appeals are open from 1st to 31st October 2023; and 
3. Placement result of the appeal is open from 1st to 31st December 2023.

Figure 1: Year 1 Registration Timeline

Parents/guardians must first register as MOEIS users before they can proceed with the Year 1 application in the Public Management Module. information is based on a database obtained from the National Registration Department (Jabatan Pendaftaran Negara) as to ensure its legitimacy and security.

MOE is constantly striving to provide the smoothest online service to its consumers or customers or users? As of 7th November, 2023, MOE had received 448,146 Year 1 admission applications. Divisions within the MOE, JPN and PPD are always in constant contact and collaboration to maintain a smooth operation of the Year 1 registration system in order to provide excellent services to its users.

Detailed information related to Year 1 registration including a user manual and frequently asked questions are easily accessible on the MOE Portal at moe. for the convenience of parents/guardians. Parents/guardians who are in desperate need of technical assistance may also refer to the help desk provided in the Public Management Module.

The MOE also provides an official channel to manage complaints, appreciations, inquiries and suggestions from members of the public regarding its services through the MOE's Public Complaint Management System (SISPAA KPM). The number of complaints received in SISPAA KPM and Hotline has significantly decreased as shown in the figures below:

Figure 2: SISPAA KPM Complaint Statistics pertaining to Year 1 Registration

Figure 3: Year 1 Registration Hotline Complaint Statistics

In addition to functioning as an application platform for Year 1, the Public Management Module also serves as a conduit for notice of results and confirmation of Year 1 placements by parents/guardians. Parents/guardians can also appeal and check on the result in the same module.

Additional information

Officers to contact: 

• Mohd. Rosmainie Bin Mohd. Aspar / 03-88849469 / mohdrosmainie.yus@moe.gov.my – Operasi
• Md Hishamuddin Bin Sah Hit / 03-88843595 / hishamuddin@moe.gov.my – Teknikal

Media Sosial (Facebook/Twitter/Instagram) jika ada : 

Agensi bertanggungjawab : Kementerian Pendidikan Malaysia 

• Bahagian Pengurusan Sekolah Harian (BPSH) – Operasi; dan 
• Bahagian Pengurusan Maklumat (BPM) -Teknikal

National Single Window (NSW)

Malaysia has developed a single gateway for trade through the National Single Window (NSW), which has been in operation since 2009. Led by the Ministry of Finance, the NSW was introduced with the objectives of simplifying import and export clearance processes, facilitating the electronic exchange of trade data, and reducing the cost of doing business. These efforts are aimed at enhancing Malaysia’s trade efficiency and national competitiveness. The NSW is a one-stop electronic trade facilitation system that provides seamless and transparent links between the trading community and relevant government agencies through a single window. The NSW system is developed, operated, and managed by Dagang Net Technologies Sdn. Bhd. (Dagang Net). Currently, six components of the system have been implemented, as follows:  

1. Electronic Customs Declaration (eDeclare): Preparation and submission of electronic Customs Declarations online;
2. Electronic Customs Duty Payment (ePayment): Preparation and submission of Customs Duty payments via Electronic Funds Transfer, Duty Net and FPX;
3. Electronic Manifest (eManifest): Submission of vessel cargo manifests to respective authorities by shippers and shipping agents;
4. Electronic Permit (ePermit): Application for permits from relevant Permit Issuing Authorities (PIAs) and obtain approval online;
5. Electronic Preferential Certificate of Origin (ePCO): Application for Preferential Certificate of Origin and obtain approval online; and 
6. Electronic Permit Strategic Trade Act (ePermitSTA): Application for pre-registration and permits under the Strategic Trade Act 2010 online.

ePermit 

ePermit is a web-based system for applying for and approving import and export permits. The system provides a paperless environment that allows traders, manufacturers, and other business entities to apply for permits from government permit-issuing agencies (PIAs). By providing a single link to PIAs and Customs, the system offers a faster and more efficient alternative to the conventional process, which involves multiple steps, paperwork, and a longer approval time. Under this system, import and export permit applications are submitted and approved electronically. Additionally, approved import and export permits are electronically submitted to Customs for validation and declaration.  

The process is explained below:

Implementation of ePermit

The ePermit system is an enhancement of the Trade Facilitation Information System (TFIS), which has been in use since 1 August 2005. TFIS was an online service for various applications under MITI, including import and export permit applications. However, the online import and export permit application offered under TFIS had some limitations. For example, it was not a fully paperless process, as applicants were required to manually submit the import and export permit forms and collect the endorsed forms after several days. Additionally, endorsed permits could only be collected during working hours on weekdays, and importers or exporters could not clear their goods at the ports over the weekend, even if their applications had been approved in the system. 

The ePermit system has been launched in stages as per the following schedule:

Outcome/Impact

The implementation of ePermit at MITI has eliminated the manual processes previously associated with the AP application system, providing numerous benefits for both users and MITI as the permitissuing agency.  

As a web-based application, ePermit allows applications and approvals to be made anytime and anywhere throughout the year. The system offers a faster and more efficient alternative compared to the conventional process, which involves many steps, paperwork, and longer approval times. By eliminating manual processes, users no longer need to endure the hassle of procedures such as printing permit forms, traveling to MITI for submission, and waiting for approval and collection. Users can also apply for, track, and monitor their import and export permit applications through the system. Additionally, approved import and export permits are electronically submitted to Customs for validation and declaration. This has significantly contributed to cost savings in business operations. 

In the context of MITI as the permit-issuing agency, the elimination of manual processes has contributed to improving the effectiveness and efficiency of service delivery. The approval processing time is now between two to five working days for both import and export permits. Additionally, the implementation of ePermit has created a more transparent system, reduced human intervention and interaction, and minimized errors in the import and export permit application processes. 

The ePermit system has also enabled MITI to manage demand from importers and exporters with a more efficient and effective delivery system. Since its implementation, the number of import and export permit applications issued by MITI has increased significantly year by year, as illustrated in the tables below: 

For more Information, please contact:

Export and Import Control Section 

Ministry of Investment,

Trade and Industry No. 7,

Menara MITI

Jalan Sultan Haji Ahmad Shah

50480 KUALA LUMPUR

Tel : + 03-62084970 

Fax : +603.6206.2823 

MITI DMS is a working platform which was introduced in 2023 with the purpose of integrating the multi-faceted operational framework of MITI Dialogue. MITI Dialogue is an annual forum for strategic engagement between the Ministry of Investment, Trade & Industry (MITI) and the key stakeholders from the industries under its purview. The MITI Dialogue workflow encompasses three intricate phases: pre-dialogue, intra-dialogue and post-dialogue. Previously, these processes were carried out manually which are inherently prone to inefficiencies. Therefore, MITI DMS has been used by stakeholders from the industry and relevant Government bodies to streamline and automate the entire workflow. This system is in line with United Nations Sustainable Development Goal 9 which aims to build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation.

MITI DMS has delivered improvements for all phases of the work process. Pre-dialogue preparations are now centralized for the collection of issues from industry stakeholders, feedbacks of the issues from relevant Government bodies, and analyses from the working committee. During the dialogue, the system provides real-time access to information and data. Finally, industry stakeholders are able to monitor the progress and resolutions of their raised issues through the system during the post-dialogue phase.

Figure 1 MITI DMS User Portal

Figure 2 MITI DMS Admin Portal

For further information:

i. Nur Hayati Abdul Karim

nurhayati@miti.gov.my

03-6207 1153

ii. Zamil Ariff Zahari

zamilariff@miti.gov.my

03-6207 1090

iii. Fairul Hisham bin Yahaya

fairul@miti.gov.my

03-6207 1152

The ePingat system is an initiative of Division of State Legislative Assembly (DUN), Penang State Government Secretary's Office (PSUKPP) which was developed in 2012 as a digital platform for the management of nominations for Darjah Kebesaran, Bintang dan Pingat Kehormatan (DKBP) Negeri Pulau Pinang (Orders and Medals). The system began to be initiated in January 2013 to replace the old work process that used manual forms and the DKBP System (Microsoft Access).

The user of the system consists of State & Federal Departments/ Agencies, NGOs/ Organizations and Political Parties.

The main functions of the ePingat system are as follows:

1. Nomination of DKBP recipients: Nominations for DKBP recipients must be applied and been process online.

2. Information about DKBP: The list and characteristics of DKBP (orders and medals) are displayed for reference and general viewing.

Benefits of the system?

Dissemination of Nomination Period Information: Users can access the latest information on the nomination period of DKBP recipients accurately and quickly.\

Accelerating the Nomination Process: The nomination process for DKBP recipients can be carried out without having to physically attend the DUN Office, PSUKPP.

Accurate Reference: The public can refer to accurate information regarding the list and characteristics of DKBP (orders and medals) in Penang Government.

Maklumat Lanjut:

Nama: Mohd Hafeez bin Md Hussein

Telefon:04 6505576

Emel: mohdhafeez@penang.gov.my

Responsible Agency:Division of State Legislative Assembly (DUN), Penang State Government Secretary's Office (PSUKPP)

Under the Thirteenth Malaysia Plan (RMKe-13), the government aims to enhance competency and strengthen talent management within the public service. To achieve this, a new public service performance management system, MyPerformance, has been introduced for officers in the Management and Professional Group as well as the Implementing Group.

This system is based on five principles, which are:

1. Fair: equality in assessment;
2. Transparent: easy to know and understand;
3. Objective: based on statements or facts without being influenced by one's own opinions or prejudices;
4. Relevant: based on job descriptions (JD) to achieve the objectives of the department or service set; and
5. Separability: based on the ability of the assessment system to identify the actual level of performance of the officer.

Through MyPerformance, performance evaluations can be carried out more systematically and confidently. Furthermore, it enables Heads of Department to manage performance according to the department’s functions or services. As a result, performance management information can be used flexibly for various human resources management purposes such as officers recruitment and placement, performance-based rewards, awards and recognition and career development.

Several improvements have been introduced through MyPerformance, involving the introduction of new performance instruments and governance. The performance instruments under MyPerformance consist of five (5) performance elements as follows:

• Work Outcome (Penghasilan Kerja)
• Functional Competency (Kompetensi Fungsian)
• Behavioural Competency (Kompetensi Tingkah Laku)
• Shared Values (Nilai Sepunya)
• Involvement and Contribution (Penglibatan dan Sumbangan)

Each performance element uses a different evaluation scale based on the suitability of each performance element, where some performance elements are to be tailored to the department. This ensures that the evaluation takes into account the functions and roles of the department and positions, therefore allowing a more objective and relevant evaluation.

To ensure that public servants remain productive and competitive, some new features are introduced in MyPerformance. Among the new features are continuous evaluation which allows evaluations to be conducted at any time, the use of multi-level evaluation methods, and the automatic generation of evaluations. A continuous feedback mechanism is also introduced through the Career Development Conversation (CDC) function, which encourages ongoing communication and feedback regarding performance and self-development between officers and their supervisors.

MyPerformance also introduces a more user-friendly dashboard, displaying the results of the evaluation for each performance element at a glance in real-time, which can be used for self-development, reflection, and encouraging continuous learning to enhance the capabilities and productivity of officers.

The following chart shows the statistics of MyPerformance usage based on performance elements.

Data until 22 January 2025

MORE INFORMATION

Name : Norhartaty binti Rahmat

Phone : 03-8885 5320

E-mel Pegawai  : hartaty.rahmat@jpa.gov.my

RELATED LINKS

The Public Service Examination System (SPPA) is a project developed by the Services Division (BK) and the Digital and Information Technology Division (BDTM) to modernise the management of public sector exams are managed. It is a comprehensive digital platform that handles all aspects of the exam process, from applications and administration to score analysis, result announcements, and official notifications. By consolidating older systems into one streamlined digital platform, SPPA improves efficiency and organization.

The system addresses common issues with older, outdated systems, such as manual errors and inefficiency. It also promotes transparency and supports the public sector's shift toward digital transformation. To ensure accuracy, SPPA seamlessly integrates seamlessly with the Human Resource Management Information System (HRMIS). It is designed to handle various types of exams, different implementation methods, and varying levels of complexity.

This initiative aligns with the Eleventh Malaysia Plan, which focuses on transforming the public sector to boost productivity. It also supports the goals of the Public Service Department (JPA), particularly its emphasis on leveraging technology in human resource management to improve service quality.

SPPA is designed for public service officers who need to take exams for purposes such as service confirmation, promotion, or meeting specific competency requirements. The system's development began in 2021 and is being rolled out in phases, starting with the most relevant exams. It covers key processes such as candidate registration, centralised or online exam delivery, score analysis, and result announcements. The platform is designed to be user-friendly, with features like performance monitoring and easy navigation.

Developed on an open-source platform, SPPA includes eight main modules and was developed at no cost. Input from ministries and JPA officials was considered during its development to ensure it meets user needs. Officers can apply for exams online and view their results in real-time, without time constraints. The system is accessible on both web browsers and smartphones, making it convenient for users. Officers can log in using their HRMIS ID and password.

SPPA also contributes to the Sustainable Development Goals (SDGs), particularly SDG 4 (Quality Education), by offering a reliable and efficient digital exam platform. This upgrade strengthens the public sector’s exam infrastructure, enhancing transparency and efficiency in managing examinations.

In short, SPPA modernises public service exam management to keep up with today’s digital demands. It simplifies processes, reduces manual work, and creates a system that is more efficient, transparent, and integrity-driven system.

FURTHER INFORMATION:

Name  : Siti Fatimah Nur binti Hussain 

Phone  : 03-8885 5262

E-mel Pegawai      : fatimah.hussain@jpa.gov.my 

Name          : Nurul Liana binti Md Yusof

Phone                   : 03-8885 5755

E-mel Pegawai         : liana.yusof@jpa.gov.my   

Digital Training Information Management System (DTIMS) is a system developed by the National Institute of Public Administration (INTAN) to facilitate the online application and management of courses for civil servants in Malaysia. This system provides various facilities such as course search, course registration, checking application status, assessment, printing offer letters, and certificates. DTIMS also helps in encouraging more civil servants to take courses at INTAN by facilitating the online course application process. Among the main features of DTIMS are:

• User-Friendly: Responsive interface and infographic course information.
• Data Accuracy: Personnel information is integrated with HRMIS data.
• Centralised Courses: Local access.
• Check Application History: Check application status, assessment, printing offer letters and certificates

TECHNOLOGY

INTAN leverages the development of digital technology to strengthen more competitive training initiatives. Improvements in terms of applications, software, and hardware are constantly being made to ensure that DTIMS remains relevant to current technological developments, is safe to use and can be always accessed. This not only improves administrative efficiency in managing user data and course information but also makes it easier for users to monitor each course application made, view course progress and history, make course assessments and then download certificates of attendance online. This proves that DTIMS functions as a comprehensive end-to-end course offering platform, in line with the technological needs and digital competencies of today's civil servants.

COURSE OFFERING

The diversity of course areas at DTIMS is a priority in ensuring that every civil servant from various fields and service grades can choose and follow the courses offered. In addition to offering courses organised by INTAN, DTIMS collaborates and integrates with various other agencies in offering courses that are relevant to the Malaysian public sector environment. DTIMS is very encouraging if there are government agencies and Public Training Institutes (ILA) who want to open their course offerings to this platform, making it a local management and course offering centre.

PARTICIPATION

With various initiatives and innovations implemented, DTIMS continues to encourage the active participation of civil servants in the courses provided. Through this platform, civil servants can not only follow courses from INTAN, but can also follow courses offered by other agencies that are integrated with DTIMS. As a course offering platform, DTIMS remains committed to:

• Expanding user reach.
• Increasing the number of INTAN and other agency course offerings.
• Becoming the main course offering hub for the public service.

Course participation by civil servants at DTIMS not only supports professional development and individual competencies but can also strengthen the efficiency of the public service.

OUTCOME/ IMPACT

From January 2021 to December 2024, a total of 3,525 courses were offered using DTIMS with over 143,000 registered users.

MORE INFORMATION

Name                    : Puan Fauzanah binti Mohamad Sharif

Phone                   : 03-2084 7354

Email      : fauzanah@intanbk.intan.my

Name                    : Encik Mohamad Izzat bin Hamid

Phone                   : 03-2084 7845

Email        : mdizzat@intanbk.intan.my

Pautan Berkaitan

The ICT Skills Assessment and Certification System for You (ISAC2U) was developed by the National Institute of Public Administration (INTAN) to conduct the ICT Skills Assessment and Certification (ISAC) online. The ISAC assessment has been carried out at INTAN Bukit Kiara since 1999. Initially, the assessment was introduced to evaluate the ICT competency level for the Computer Technician FT1 position. However, from 1st September 2007, the ISAC assessment became one of the requirements for the confirmation of appointment for the Administrative Assistant (Secretarial) Grade N1.

Subsequently, in 2017, based on the letter JPA.BK(s)193/127/7-63, JPA stipulated that the ISAC assessment also became a requirements for the confirmation of appointment for five (5) other positions, namely: Office Assistant Grade N1, Administrative Assistant (Clerical/Operations) Grade N1, Administrative Assistant (Finance) Grade W1, Customer Service Officer Grade N1, and Office Secretary Grade N5. This was aimed at ensuring that officers possess basic skills in the use of technology and communication (ICT), such as proficiency in Microsoft Word, PowerPoint, and Excel.

ASSESSMENT MODULES

The ISAC assessment module consists of two (2) parts:

1. Knowledge Module (40 objective questions) 
2. Software;
3. ICT Security;
4. Public Sector ICT Initiatives; 
5. Networks and Wi-Fi;
6. Government Mobility; and
7. Social Media.

Skills Module (3 practical questions) 

1. Searching for and obtaining information using the internet; 
2. Preparing processing or presentation documents related to handling basic tasks; and 
3. Communicating electronically via email.

IMPLEMENTATION OF THE ASSESSMENT

Prior to 2022, the ISAC assessment was conducted online, jointly managed by INTAN at the Bukit Kiara Campus, Regional Campuses, and the Competency Assessment Sector at Complex C, Putrajaya. However, after the development of ISAC2U, the ISAC assessment has been fully conducted online, eliminating the need for candidates no longer need to attend physical assessment locations. The assessment is now solely by officers at INTAN Bukit Kiara.

IMPACT

From January 2022 to December 2024, a total of 19,870 individuals applied for the ISAC2U assessment. Of these, 13,726 individuals passed, 5,716 failed, and 428 did not attend the assessment.

MORE INFORMATION

Name           : Siti Najwa binti Pahrochi

Phone           : 03-2084 7693

Email            : sitinajwa@intanbk.intan.my 

Name           : Mohd Yuzwan Bin Yunan

Phone           : 03-2084 7798

Email            : yuzwan@intanbk.intan.my 

RELATED LINK

he Integrated Event Management Gateway (i-EMG) is a system developed by the National Institute of Public Administration (INTAN) to manage programmes implemented in the public sector. i-EMG helps programme coordinators and management to manage programme information centrally. i-EMG encourages more civil servants to participate in programmes such as seminars, webinars, conferences, and briefings at INTAN and other agencies by simplifying the online application process for programmes. 

Key features of i-EMG include:

• User-Friendly: A responsive interface with infographic-based programme information;
• Data Accuracy: Personnel information is integrated with HRMIS data;
• Centralised Programme: Local access; and
• Multiple Registration Modes: QR code scanning, walk-ins, and pre-registration by the secretariat.

TECHNOLOGY

INTAN leverages digital technology developments to strengthen the competitiveness of its training initiatives. Continuous improvements in applications, software, and hardware are made to ensure that i-EMG remains relevant with current technological advancements, is safe to use, and accessible at all times. This not only enhances administrative efficiency in managing user data and programme information, but also facilitates users in monitoring applications and participant attendance, reviewing the history of attended programmes, making programme evaluations, downloading notes, and subsequently downloading attendance slips online. This demonstrates that i-EMG functions as an end-to-end programme delivery platform, in line with the technological needs and digital competencies of today’s civil servants.

PROGRAMME OFFERINGS

A variety of programmes such as seminars, webinars, conferences, and briefings are prioritised to ensure that every civil servant from different agencies can choose and participate in programmes offered. In addition to offering programmes organised by INTAN, i-EMG also shares the same platform with various agencies in organising their programmes. i-EMG strongly encourages any government agencies and Public Training Institutes (ILAs) that wish to offer their programmes on this platform to do so.

PARTICIPATION

Through this platform, civil servants can not only participate in programmes from INTAN but also in programmes offered by other agencies that are also using the i-EMG platform.

As a gateway for programme offerings, i-EMG remains committed to:

• Expanding user access;
• Increasing the number of programmes offered by INTAN and other agencies; and
• Becoming the gateway for programme offerings for the public service.

The participation of civil servants makes i-EMG one of the knowledge-sharing hubs and a hub for the dissemination of programmes for the public sector. i-EMG not only supports the improvement of service delivery efficiency online but also contributes to the development of a digital government.

IMPACT

From August 2017 to December 2024, a total of 2,077 programmes have been offered using i-EMG, with over 541,175 registered users.

FOR FURTHER INFORMATION

Name           : Fauzanah binti Mohamad Sharif

Phone           : 03-2084 7354

Email            : fauzanah@intanbk.intan.my 

Name           : Mohamad Izzat bin Hamid

Phone           : 03-2084 7845

Email            : mdizzat@intanbk.intan.my 

RELATED LINK

The National Institute of Public Administration (INTAN) is a public sector training centre that provides training services to enhance the capabilities of public servants to be more effective and productive. Additionally, INTAN offers assessment services for public servants. One of these is the English Language Proficiency Assessment (ELPA), introduced in 1998, which was introduced in 1998 and is managed by INTAN. However, the conventional management of ELPA has raised issues such as data management, slow results, and difficulties for candidates to review their results. Therefore, to strengthen INTAN's digital service delivery system, the i-ELPA system was introduced for more systematic and integrated online management of ELPA data and information. i-ELPA was developed internally by INTAN and launched on April 28, 2021.

IMPLEMENTATION

In line with the digital transition in the country’s public service, INTAN continuously takes initiatives to enhance its digital service delivery system to provide the best services and increase stakeholder and customer satisfaction and expectations. As such, i-ELPA was developed to achieve the following objectives:

• Centralised management of candidates' score records;
• Facilitating quick and secure access, searching, and reviewing of data; and
• Enabling the generation of analysis reports of candidates' results by series.

As the platform for managing the ELPA assessment, key features of i-ELPA include:

• User-Friendly: A responsive interface and an easy-to-understand system dashboard;
• Programme Statistics: The system generates candidate data and displays overall statistics as well as by programme;
• Result Analysis: The system is capable of analysing candidates' results;
• Result Reports: The system generates comprehensive or summary result reports;
• Candidate Results: Candidates can view their results online and download their results.

IMPACT

Since April 2021 until December 2024, 10 ELPA assessments have been processed and analysed using i-ELPA, involving the assessment data of 1,004 candidates.

FOR FURTHER INFORMATION

Name           : Siti Najwa binti Pahrochi

Phone           : 03-2084 7693

Email   : sitinajwa@intanbk.intan.my

Name           : Mohd Yuzwan Bin Yunan

Phone           : 03-2084 7798

Email : yuzwan@intanbk.intan.my

MORE INFORMATION

e-Pembelajaran Sektor Awam (EPSA®) is an online learning system provided by the Malaysian government through the National Institute of Public Administration (INTAN) to support lifelong learning and enhance the competencies of public servants. This platform is designed to empower knowledge, improve skills, and support the transformation agenda of the public service towards excellence. EPSA® offers public servants the opportunity to access various training modules and courses online using personal computers, laptops, tablets, or smartphones, according to their current needs. This training is provided free of charge to all public servants at anytime, anywhere.

TECHNOLOGY

INTAN leverages advancements in digital technology to strengthen its initiative for more competitive online training. Enhancements to applications, software, and hardware are continuously implemented to ensure the EPSA® platform remains relevant to current technological developments. This not only increases administrative efficiency in managing user data and learning information but also facilitates users to participate in courses independently, track progress and learning history, evaluate courses and download certificates of participation.

Thus, EPSA® serves as a comprehensive digital learning platform aligned with the technological and digital competency needs of today’s public servants.

COURSE MATERIALS

Enhancing the content of EPSA® course materials is always a priority. In addition to developing content internally, INTAN collaborates with recognised content providers to deliver modules relevant to the Malaysian public sector environment. EPSA® also encourages government agencies and Public Training Institutes (ILAs) to contribute their learning materials to this platform, making it a robust hub for knowledge sharing.

Additionally, EPSA® offers learning modules under the Digital Government Competency and Capability Readiness (DGCCR) initiative, which aims to develop digital skills and capabilities among public servants at all levels, aligning with the government’s aspirations for digitalisation.

PARTICIPATION

Through various initiatives, EPSA® continues to encourage active participation from public servants in the courses provided. This platform enables public servants to enjoy benefits such as time, cost, and energy savings. As a leader in public sector digital learning, EPSA® is committed to:

• Expanding user access.
• Improving the quality of online learning delivery.
• Becoming the premier digital learning hub for the public sector.

Participation in EPSA® courses not only supports the professional development of individuals but also strengthens the overall efficiency of public service delivery.

IMPACT

As of December 2024, EPSA® offers a total of 311 course materials with more than 370,000 registered users.

MORE INFORMATION

Name          : Nor Hasimah binti Che Mat

Phone         : 03-2084 7713

Email          : norhasimah@intanbk.intan.my

Name         : Hennes Henyss Lobenden

Phone         : 03-2084 7803

Email          : hennes@intanbk.intan.my

RELATED LINKS

HRMIS 2.0 is a Human Resource Management Information System developed by the Malaysian Public Service Department (JPA) to effectively manage civil servant data. This system replaces the previous version and offers online human resource management functions.

HRMIS is developed in line with the vision of public sector human resource management to create a high-performing and dynamic Public Service by developing public service officers with high-order thinking skills and future-thinking, agile, and skilled digital (digital capabilities).

HRMIS is also an integrated Human Resource Management (PSM) information system that helps make PSM strategic planning such as succession plans, determining the size of the public service and career development of public servants a success. It includes the entire human resource management and development process, consisting of the following modules:

• Employment Data;
• Human Resource Procurement;
• Management of Personal Records;
• Competency Assessment;
• Development;
• Performance Management;
• Career Management;
• Compensation, Benefits, and Rewards Management;
• Communication Management and Employee Discipline;
• Strategy Formulation and Evaluation;
• Termination of Services; and 
• Information Services.

The implementation of HRMIS will enable the integration of all data and information related to public sector human resources. Employment Profiles and Personal Profiles of Civil Servants are key components to the operation and strategic planning of public service human resources.

OBJECTIVES OF HRMIS

The objectives of HRMIS are to enable effective workforce planning and determining the size of public services to be done effectively;

• Automating the human resource management process;
• Develop an integrated and updated human resource information system;
• Facilitating data entry through a single entry point;
• Contribute to a paperless environment; and
• Provide human resource information that meets the needs of various levels of management.

CHARACTERISTICS OF HRMIS

The HRMIS system is developed with the following main features:

• Process Driven

Public sector human resource management is driven through processes built into the HRMIS system. This means that the entry and updating of data in the HRMIS database takes place directly through process transactions according to the relevant business.

• User-Friendly

HRMIS is web-based and can be accessed via the internet using various devices and browsers. Several mobile applications were also developed to help users use HRMIS more easily and quickly.

• Integration between Human Resource Functions

The functions in HRMIS have been integrated to take advantage of the concept of "single entry point, multiple users" so that data or information from a module can be used by other modules.

• Human Resource Policies and Regulations 

The HRMIS system is built based on human resource management policies and rules (business rules). This allows process verification to be done at the point of entry, officer qualification checks to be done automatically, and repeated checks by managers and human resources administrators to be reduced.

• Security and Workflow

The architecture and design of the HRMIS system guarantees the integrity of information and the security of access, where any addition, amendment, or deletion of data cannot be done without the consent of the responsible party. In addition, the human resource management process is simplified through the establishment of workflows according to the roles and responsibilities of the officers concerned.

• Centralised and Integrated Database

The collection of basic human resource data such as service schemes, policies, circulars, and guidelines centrally in HRMIS facilitates the strategic planning of public service human resources.

HRMIS MODULE

The list and description of HRMIS modules/submodules are as follows:

MORE INFORMATION

Name  : Nur Ilyana Binti Mohd Nor

Phone  : 03-8885 5021

Email   : ilyana.mohdnor@jpa.gov.my 

Name  : Siti Aqilah Nadiah Binti Abdul Karim 

Phone  : 03-8885 5090

Email   : aqilah.karim@jpa.gov.my 

The Government has decided that The Sistem Saraan Perkhidmatan Awam (SSPA) will replaces the Sistem Saraan Malaysia (SSM), effective from December 1, 2024. The study on the  enhancing of the public service salary system began in 2023, following the decision of the Public Service Reform Cabinet Committee Meeting (Mesyuarat Jawatankuasa Kabinet Pembaharuan Perkhidmatan Awam - JKK-PPA) No. 2 of 2023 on August 7, 2023, chaired by the Prime Minister. This review is part of Malaysia’s 12th Plan (RMK-12), Chapter 13: Strengthening Public Service Delivery and the Mid-Term Review of RMK-12, Chapter 2 (Enhancing Efficiency of Public Service Delivery). The implementation of SSPA aligns with the Sustainable Development Goals (SDG):

• SDG 8 – Decent Work and Economic Growth
• SDG 16 – Peace, Justice, and Strong Institutions

IMPLEMENTATION MECHANISM

There are four (4) main issues identified under SSPA as follows:

• Public servants’ disposable income not keeping up with rising living costs
• Need to enhance public service productivity
• Increasing fiscal burden on the government for salaries and retirement benefits
• Necessity to strengthen public service values and integrity

As a result, SSPA enhancements are implemented in phases. Phase 1, starting December 1, 2024, includes 18 improvements covering organisational development, salary sustainability, and talent development.

IMPROVEMENTS UNDER THE PHASE 1 SSPA

IMPACT

As of January 2025, 99.9% acceptance rate was recorded, with 1,500,421 out of 1,502,068 public servants agreeing to adopt SSPA, while only 1,647 (0.1%) opted to remain under SSM.

For further details regarding SSPA, please contact:

Name : Faizal Azmir bin Abd Rashid

Telephone No. : 03-88853029

Email Address : faizal.rashid@jpa.gov.my

Name : Dr. Inas binti Zulkapli

Telephone No. : 03-88853892

Email Address : inas.zulkapli@jpa.gov.my

The Malaysia Psychological Well-being Index (IKPM) was developed to assess the psychological well-being of Malaysians comprehensively and was introduced as a complementary indicator of well-being in 2018. The IKPM provides an objective overview of the psychological well-being of the population, helping the government understand societal needs, make data-driven decisions, and implement development, prevention, and intervention programs tailored to the community. This initiative aligns with the United Nations Sustainable Development Goals (SDGs), particularly SDG 3: Good Health and Well-being.

The implementation of the Malaysia Psychological Well-being Index for Public Servants (IKPM-PA) focuses on public servants nationwide, who form the backbone of the public service sector. Psychologically well public servants are expected to deliver professional, high-integrity, efficient, and effective services to contribute to national development and the well-being of the rakyat (citizens).

IMPLEMENTATION OF IKPM-PA 2024

The IKPM-PA was conducted from 1 October 2024 to 15 November 2024, involving 575,875 respondents from various ministries, departments, and agencies nationwide. The study evaluates five (5) key domains of psychological well-being:

1. Positive Emotions
2. Negative Emotions
3. Life Satisfaction
4. Social Well-being
5. Psychological Functioning

Of the total respondents, 307,440 are female, and 268,265 are male. Figure 1 provides a detailed demographic breakdown of IKPM respondents.

Figure 1: Demographic Data of IKPM Respondents

KEY FINDINGS AND INDEX SCORES

The composite index score of the IKPM-PA for 2024 is 7.96, which falls under the moderate category. The scores for each domain are as follows:

1. Positive Emotions: High
2. Negative Emotions: Low
3. Life Satisfaction: Moderate
4. Social Well-being: Moderate
5. Psychological Functioning: High

Figure 2 illustrates the overall IKPM-PA scores obtained for 2024.

Figure 2: Overall Scores of the Malaysia Psychological Well-being Index for Public Servants (IKPM-PA) 2024

COMPARISON OF PSYCHOLOGICAL WELL-BEING INDEX SCORES FOR PUBLIC SERVICE (IKPM-PA) FROM 2018 TO 2024

There has been an increase in the composite index score since the implementation of IKPM-PA from 2018 to 2025.

Figure 3 shows the Psychological Well-being Index Scores for Public Service from 2018 to 2024.

Figure 3: Psychological Well-being Index Scores for Public Service from 2018 to 2024.

IMPACT

Overall, the findings of the IKPM-PA indicate that the psychological well-being of public servants is at a moderate level, with potential for improvement. The high scores in the Positive Emotions and Psychological Functioning domains suggest that public servants possess good psychological capabilities to perform their duties efficiently. The low score in the Negative Emotions domain highlights their ability to manage negative emotions effectively. However, the moderate scores in Life Satisfaction and Social Well-being point to a need for strengthening the social and emotional aspects among public servants.

Recommendations to Enhance the Psychological Well-being of Public Servants:

• Strengthening Workplace Values Culture

Ministries, departments, and agencies are encouraged to promote positive workplace values. Cultivating these values is essential for enhancing well-being and improving work outcomes.

• Empowering Volunteering Programs and Community Engagement

Strengthening volunteering initiatives and community involvement can enhance the social well-being of employees. This also helps foster stronger interpersonal relationships.

• Fostering a Culture of Enjoyable Work

Establishing a pleasant and productive work environment can enhance both job satisfaction and psychological well-being. A culture of enjoyable work has been proven to positively impact job performance.

• Continuous Monitoring and Evaluation

The IKPM should continue to serve as an annual monitoring tool to assess the effectiveness of well-being programs and identify areas for improvement.

The implementation of the IKPM-PA 2024 has provided critical data that serves as a foundation for improving the psychological well-being of public servants. These findings present an opportunity for the government to strengthen the governance of public service organisations and foster a healthier workplace culture. Continuous efforts are required to ensure that the psychological well-being of public servants remains at an optimal level, contributing to excellent work performance and the sustainable development of the nation.

FURTHER INFORMATION

Name          : Nor Erlena binti Othman

Phone         : 03-8885 5238

Email           : erlena.othman@jpa.gov.my 

Name          : Norashikin binti Imaludden

Phone         : +603-8885 5222

Email           : norashikin.imaludden@jpa.gov.my 

RELATED LINKS

The implementation of the Value Practice Management System (SPAN 2.0) aims to improve the effectiveness of public service delivery through the cultivation of noble values, in line with Service Circular Number 1 of 2024, particularly items 6 and 7. This initiative was introduced through the Prime Minister's Directive No. 1 of 1998, which requires every government department and agency to implement activities to promote, implement, and appreciate noble values ​​and ethics in the organization to strengthen the integrity of officers and staff. This approach is based on the belief that the combination of ethical and legal influences is more effective in combating corruption, abuse of power, and embezzlement. In line with current developments, this concept is being expanded and improved to meet the needs of a more robust governance structure, culture, policy, and strategy. The following table details efforts to expand and improve the value practice management system in the public service:

IMPROVING DELIVERY THROUGH VALUE CULTURE

The effort to improve public service delivery through value culture emphasizes the commitment of civil servants to align their principles, values, and personal goals with ethics, laws, and procedures. The three main rationales for this approach are to comply with laws and procedures, to recognize the duty as a trust through appointment and commitment; and to practice good governance by carrying out responsibilities in an orderly manner and supported by effective management structures, cultures, policies, and strategies.

Value culture is implemented based on six main principles that are applied at three levels of implementation, namely organizational governance, leadership, and governance. These principles are applied comprehensively to strengthen integrity, improve efficiency, and ensure more effective service delivery to the people.

IMPLEMENTATION OF THE VALUE PRACTICE MANAGEMENT SYSTEM (SPAN 2.0) FOR PUBLIC SERVICES

The Value Practice Management System (SPAN 2.0) for the Public Service is an integrated mechanism for assessing the level of value practice. It functions as an indicator of the effectiveness of governance and human resources management. Its implementation involves three main components: Value Program Management (planning, implementation, and monitoring of values), Value Auditing (assessment of the appreciation of noble values), and Value Intervention (correction or improvement of audit results). SPAN 2.0 serves as a measurement tool in strengthening integrity, increasing efficiency, and ensuring the effectiveness of public service delivery through a structured, systematic, and continuous approach.

OBJECTIVES OF IMPLEMENTING SPAN 2.0 IN THE PUBLIC SERVICE

The objective of implementing SPAN 2.0 in the public service is to create a comprehensive, structured and uniform management of value practices so that noble values ​​become the core of the identity of every civil servant. In addition, this initiative also aims to cultivate noble values ​​comprehensively in public sector organizations, in order to strengthen integrity, professionalism and the effectiveness of service delivery.

IMPLEMENTATION OF THE VALUE PRACTICE MANAGEMENT SYSTEM (SPAN 2.0) IN THE PUBLIC SERVICE

• Value Program Management

Value Program Management is a planned initiative to strengthen and inculcate value practices in the organization. Its implementation involves three main levels of management, namely organizational governance, leadership, and human governance. This process is applied by practicing six (6) principles of value inculcation which aim to ensure that noble values ​​are consistently applied in all layers of the organization.

• Value Auditing

The Value Audit aims to measure the level of values ​​practice in public service organizations using the Inventory of Values ​​Audit Systems (iNSAN). This tool includes five measurement domains, namely Record of Value Practice (RAN), Ideal Value Assessment (I), Personal Value Assessment (P), Organizational Value Assessment (O), and Customer Feedback (MBP), all of which support a comprehensive assessment of the practice of values ​​in the organization.

The measurement results for each domain are used to generate a Value Composite Index that reflects the overall level of value practice in an organization. This index is classified into four (4) levels, namely excellent, acceptable, needs improvement and needs serious improvement.

• Value Intervention

Values ​​Interventions are implemented for agencies that require improvement based on the findings of a values ​​audit. This process is strategically planned based on specific issues, aiming to improve values ​​practice to a level of excellence, with ongoing monitoring to ensure the effectiveness of the improvements.

IMPLEMENTATION OF SPAN 2.0 AS A MECHANISM FOR IMPROVING DELIVERY

SPAN 2.0 functions as a mechanism to bridge the gap between the established work ethics and the work norms of civil servants. It is able to replace inappropriate work practices with work practices based on core values. Through a work culture that complies with the law, prioritizes the interests of the service, and is centered on core values, SPAN 2.0 can improve the image of the public service and provide a positive perception to the people. This becomes the basis for the delivery of public services that are more transparent, efficient, and with integrity.

MORE INFORMATION

Values ​​Cultivation Secretariat

Telephone : 03-88855244/03-8885 5208

Official Email : budayanilai@jpa.gov.my

RELATED LINKS

The Department of Statistics Malaysia (DOSM) launched the National SDG Progress Monitoring System, or SDG Dashboard, in March 2018 with full support from the United Nations Country Team (UNCT). This initiative is part of the digitalization process to monitor the country's progress in achieving the Sustainable Development Goals (SDGs). The platform provides an interactive visual display of the latest SDG indicators, enabling the tracking of achievements and progress toward the 2030 Agenda. It upholds the principles of open and transparent data sharing with the public.

Outcome/ Impact

The SDG Dashboard functions as a data-driven monitoring system that allows users to access various SDG indicators interactively. This platform presents SDG indicator achievements in visual formats such as charts, graphs, and reports, making data analysis and interpretation easier.

The primary objective of developing this system is to ensure continuous monitoring of SDG progress in Malaysia. Additionally, it assists policymakers in formulating more effective policies based on accurate data and provides access to various stakeholders for up-to-date information related to the SDGs.

The SDG Dashboard provides free data download capabilities, allowing users to analyze data based on categories such as year, state, strata, gender, and age group, depending on the availability of specific indicators. The interactive data visualization technology used in this system enhances information delivery and improves users' understanding of SDG development.

This system target various user groups, including the Federal and State Governments, which require data for monitoring and policymaking. Local Authorities (PBT) also benefit from this platform as it helps them tailor development policies at the district and city levels. Additionally, the private sector can utilize data from the SDG Dashboard to support business initiatives, while researchers and students gain easy and fast access to academic reference sources. The platform also benefits the general public by enhancing their understanding of sustainable development goals.

Achievement

The SDG Dashboard was officially launched in March 2018 by DOSM in collaboration with UNCT. This system supports various SDG goals, including SDG 9 (Industry, Innovation, and Infrastructure), which promotes digitalization and the use of technology; SDG 16 (Peace, Justice, and Strong Institutions), which enhances transparency in data sharing; and SDG 17 (Partnerships for the Goals), which strengthens synergy between government agencies and other stakeholders.

Statistics of Online Service Transactions for SDG Dashboard

Cumulative Number of Visitors/Hits until December 2024: 29,100

Number of Visitors/Hits in February 2025: 1,166

For more information:

Suraya Hani binti Mohamad Ashi

Principal Assistant Director

Manpower and Social Statistics Division

Department of Statistics Malaysia

Tel: 03 – 8885 7853

Emel: surayahani@dosm.gov.my

Media Sosial

Responsible Agency : Department of Statistics Malaysia (DOSM)

Link and FAQs

IntroductionMyGDI Data Services Application is a web based application which is developed for geospatial data sharing between government agencies. It is an initiative of MaCGDI under the MyGDI program to provide a platform for data sharing between Government to Government (G2G).Data sharing in this application involves 12 categories of Geospatial Data Centre (GDC) basic data that is Aeronautical, Built Environment, Demarcation, Geology, Hydrography, Hypsography, Soil, Transportation, Utility, Vegetation, Special and General Use through internal secured map services which is secure (government cloud). Only users from registered government agencies can access data in this application.BackgroundMaCGDI under the Ministry of Water, Land and Natural Resources is responsible for managing Malaysia Geospatial Data Infrastructure (MyGDI) development as the National Geospatial Data Infrastructure (NSDI) and coordinating geospatial information sharing among government agencies, private and public.To ensure that all MaCGDI roles and functions be implemented properly, a platform for sharing and disseminating geospatial information which fulfill the requirements of users and current technologies need to be accessible.Therefore MyGDI Data Services Application has been developed to empower the roles and functions of MaCGDI particularly in coordinating and preparing the national geospatial information sharing platform among government agencies (G2G).Objective

1. Provide a geospatial data sharing platform between government agencies (G2G) in a secure environment. 
2. Facilitate access to geospatial data by government agency users.
3. Encourage geospatial information sharing by data provider agencies.
4. Avoid duplication of effort in collecting, processing and preparing geospatial information between related agencies. 

Architecture

Figure 1: MyGDI Data Services Application Architecture

Table 1: GDC Basic Data Sharing Statistics by Map Services

Way ForwardIn accordance with technological advances towards Industry 4.0, MaCGDI constantly strives to empower geospatial information sharing services among government agencies. This initiative is in line with the role of MaCGDI as MyGDI program coordinator by making MyGDI Data Services Application as the main online geospatial information sharing platform for government agencies. It can also strengthen collaboration between government agencies to further enhance information sharing via map services by government agencies.Detail Information

Officer to contact

Puan Masitah binti Abd. Kadir

Position : Deputy DirectorTelephone no. : 03-88861191Fax no. : 03-8889 4851e-mail address : masitah.kadir@kats.gov.my

Mr. Hanafi bin Bujang

Position : Chief Assistant Director

Telephone No. : 03-88861188

e-mail address : hanafi.bujang@kats.gov.my

Puan Roshana binti Mat RafarPosition : Assistant DirectorTelephone no. : 03-88861196e-mail address: roshana@kats.gov.my

URL Link

BackgroundService Circular No. 7, 2016 was issued by the Public Service Department on 20th December 2016 to clarify the implementation approach on Career Advancement Pathway of Subject Matter Experts (SME) to recognise Federal Public Service officers who possess intellectual and professional capacity and extensive experience in the field of expertise. The circular issued was closely related to the implementation of ICT Experts which was implemented from 2008 and ended on 31st December 2017.

ICT SME DevelopmentThe development of SME ICT was conducted in 2017 by taking into account input from various parties i.e. Public Sector ICT Consultant, ICT Manager, The Academia as well as industries such as Gartner, PWC, Microsoft and MIMOS. Apart from this, a comparison with International Standard Documents i.e. UK IT Professional Standards (one of the bodies involved in the Development of the Skills Framework for the Information Age (SFIA)) was also conducted. Other sources of reference were also taken into account to identify SME ICT field of expertise, 11th Malaysia Plan documents, Public Sector ICT Expertise Guidelines 2010, Public Sector ICT Strategic Plan 2016–2020, Gartner, UK IT Organisation and UK National Ecosystem Assessment.

MAMPU has developed and presented on Implementation of Career Advancement Pathway of Subject Matter Expert – ICT SME at the Master Committee Meeting, Search Committee, Prime Minister’s Department, No. 1/2018 on 13 March 2018 chaired by the Deputy Chief Secretary of the Prime Minister’s Department. The meeting approved the implementation and it was presented to the Public Service Department for approval.

The Public Service Promotion Board (LKPPA) No. 6/2018 on 5th October 2018 approved 14 SME ICT areas for the SME career pathway of the Information Technology Officer Service Scheme and the SME ICT evaluation criteria.Figure on 14 areas of SME ICT

ObjectiveThe objective of implementing the SME ICT career advancement pathway is as follows:

1. To accord recognition to Information Technology Officers who possess intellectual and professional capacity, extensive experience and are a source of reference within and outside the organisation.
2. To ensure the continuity of ICT expertise in the field of specialisation as an effort to enhance government service delivery system.
3. Provide savings for the government in reducing dependence on vendors/contractors in government ICT development projects.

Applications to the ICT SME pathway open to Information Technology Officer Service Scheme Grade F44 to Grade F54 which involves fourteen (14) areas of SME ICT. Officers who posssess intellectual and professional capacity, extensive experience in the field of expertise, a source of reference internally and externally and fulfill basic conditions, general and specific can submit their applications by completing information through the Sistem Pengurusan Kerjaya (SPK) which can be accessed via  spkict mampu.

IntroductionMalaysia Geospatial Online Services (MyGOS) portal is a geospatial information sharing platform for government agencies via online which enables information sharing to be conducted without physical data transfer in a secure environment. The main purpose of this development is to assist government agencies which have no infrastructure facilities such as GIS software and hardware, to encourage sharing and geospatial information usage, to enable users without GIS knowledge to use geospatial information easily without requiring Desktop GIS software, to contribute to savings on cost of procuring hardware, GIS software and application development by the agencies involved and to provide a platform to share information online in a secure environment.

BackgroundMyGOS was completed in June 2013 using the ArcGIS Online platform via the subscription method where the subscription has to be renewed every year.

In view of the increase in applications from agencies to use web GIS at their respective agencies, in 2015 MaCGDI migrated MyGOS to the Portal for ArcGIS platform to fulfil requirements at the agencies. In 2016, MyGOS was placed in the Public Sector Data Centre (PDSA) under MAMPU for a secure environment.

MaCGDI collaboration with government agencies via MyGOS platform have started since 2013. To facilitate these collaborative sessions, MaCGDI created a Standard Operating Procedure (SOP) where commencement of the consultancy process is conducted to identify an agency’s requirements. Each agency is required to provide complete information in the Preliminary Project Document (DPP) and subsequently adhere to set SOP steps.

This strategic collaboration approach is a public transformation program initiative conducted by MaCGDI to realize implementation and geospatial information sharing with government agencies. To date, there are seventy-five (75) government agencies which have used MyGOS services in GIS Development and Implementation in respective agencies. Table 1 shows the current project information status of government agencies which have been actively using MyGOS services.

MyGOS services has enabled various agencies to update and access online geospatial information and in real-time and also assist in decision-making, framing strategies as well as analysing information quickly and accurately. Geospatial information sharing is the best strategic combination for the beneficial synergy of all agencies involved. This enables geospatial information integration to be performed for the benefit of all and not confined to the interests of only a particular agency. 

Table 1: Information on Collaboration Project for Ministry/Agency 2018

BackgroundMyGOS platform which is based on the concept of map services sharing, ‘collect once, use by many’ that is virtual geospatial information sharing and information update can be performed online in a secure environment.

This initiative is solely to facilitate collaborating government agencies to share and access geospatial information online, accurately and cost effectively. It will also be able to prevent duplication of collection effort and creation of geospatial information. This will directly assist in enhancing the government service delivery system.

Functional advantages in MyGOS

• Document Management

Users can manage documents limited, confidential or public in an orderly manner using the function, 'My Content.' Document formats which can be entered are pdf, jpg and others. This function enables users to share documents safely, online. 

• Web Map 

Facilitates users to perform mapping quickly, online. Users can also design maps creatively with interesting displays such as changing the size/icon/ symbology, making labels, etc.

• GIS Application Development

Users who have no GIS background can develop GIS applications easily as there are various widgets to use as appropriate. 

• Information Sharing

Information that is limited or cannot be shared by using the function, 'Groups.'

• Storymap

Users can develop a storymap by narrating a chronological event or an interesting place/location. This storymap is an interactive view that has maps and basic information about a narration.

• Digesting geospatial information

Users can digest geospatial information through smartphones, offline or online using the function, 'Collector for ArcGIS.’

• Dashboard

Users can display interactive analytical results to be presented to top management.

Objectives 

The objectives of MyGOS development are as follows:

• Assisting Government Agencies that do not have GIS infrastructure facilities
• Contributing to cost savings in procurement, GIS software hardware and Web GIS application development
• Enable users who do not have GIS knowledge to use geospatial information easily through Web GIS
• Helping to facilitate the display of information in the latest mapping.

Impact

Cost Savings for GovernmentEach agency that intends to develop applications and process GIS data, requires high procurement costs such as hardware cost, software cost and human resources. By engaging MyGOS agencies which are collaborating with MaCGDI, there is no need for GIS procurement which is a huge savings on costs for the government.

Figure 1 and Table 2 show estimated cost savings on procurement and geospatial data sharing.

Figure 1: Graphic Cost Savings Estimates on Geospatial Data Sharing

Table 2: Cost Savings Estimates on Hardware and Software Procurement Costs

In conclusion, based on the above table it shows that each department which intends to develop the GIS project can save an estimated RM310,000 for the government.

Impact from this collaboration project, data sharing and adding data layer indirectly occur from various agencies whereby before collaboration these agencies had only their own data. Through MyGOS, agencies can add value and share various data either limited or offline, accurately, quickly and cost effectively.

Therefore commitment from all parties is necessary to further enhance the use of MyGOS towards transforming the government service delivery system.AchievementMyGOS has won the Special Achievement in GIS Awards (SAG) 2016 at ESRI International User Conference, San Diego, California on 29 June 2016. MyGOS was successfully selected from 350,000 agencies around the world. This recognition was given based on MyGOS innovation efforts in employing GIS technology in facing real world challenges.

Photo

Rantaian Kehadapan Pemantapan platform MyGOS bagi menyediakan perkhidmatan perkongsian maklumat geospatial di antara Agensi Kerajaan secara services dapat diperluaskan.Way ForwardEnhancement of MyGOS platform to provide geospatial information sharing services between government agencies by way of services can be expanded.Further Information

1. Puan Masitah binti Abd Kadir, 03 – 88861191 & masitah.kadir@kats.gov.my
2. Puan Nor Hayati binti Abdullah, 03 – 88861206 & yatie@kats.gov.my 
3. Puan Sharefah Nor Aliah binti Shareh Nordin, 03 – 88861194 & sharefah@kats.gov.my 

Social MediaFacebook MyGeoportal/MaCGDIUrl Link

Introduction

Sistem Pengurusan Kerjaya, known as SPK is a Public Sector ICT Services repository which contains Personal Profile, Service Profile, Career Profile, Competency Development Profile and Officer’s Report.Background

IT and Government Internet Committee Meeting (JITIK) No. 2/2014 which was held on 7 November 2014 concluded that the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) with the cooperation of the Public Service Department (PSD) and the National Institute of Public Administration (INTAN) develop a Capability Development Roadmap (CDR) for the Information Technology Service scheme.

As a result, it was agreed at the Deputy Directory Generals’ (ICT) Special Meeting with the PSD Service Division on 15 April 2015 that the ICT Services Repository be developed. In line with this resolution MAMPU has developed a Sistem Pengurusan Kerjaya (SPK) for the said purpose.

Modules in SPK:

1. Profile Module
2. • Personal Profile
   • Service Profile
   • Career Profile
   • Career and Competency Development Profile
3. ICT Subject Matter Expert (SME) Module
4. • Evaluation of ICT SME Candidate
   • Recognition of ICT SME
   • Report
   • Dashboard
5. Subject Matter Expert Special Assignment (SSA) Module
6. • Subject Matter Expert Special Assigment (SSA) 
   • Report
   • Dashboard

Objective

SPK is developed to:

• Strengthen human resource management by enhancing current ICT personnel scheme from the date of appointment to termination of service for more comprehensive management and career advancement;
• Strengthen career advancement with the creation of a systematic management and career advancement planning system for ICT personnel;
• Manage and recognize professional ICT personnel with competence, exemplary performance and highly competitiven; and
• Strengthen ICT governance and service management at central agency level and in  public sector agencies.

User Status

Since its launch in July 2017, there are only 428 SPK users. SPK users have increased from time to time as a result of promotional activities and active announcements conducted by the ICT Strategic and Architecture Development Division.

As of March 2019, there is a total of 8118 SPK users with user percentage distribution according to service scheme as follows:

1. Information Technology Officer Service Scheme – 89%
2. Assistant Information Technology Officer Service Scheme – 89%
3. Computer Technician Service Scheme – 68%

Maklumat Lanjut

The Ministry of Works (KKR) is one of the Government agencies responsible for regulating and implementing the development and maintenance of public infrastructure in Malaysia, especially roads, highways and Federal Public Buildings (BGSP). For road development and maintenance, KKR is responsible for regulating the development and maintenance of Federal Roads.

Federal Roads are roads in any state that have been declared as Federal Roads by the Minister of Works after consultation with the relevant State Government. The declaration of a road as a Federal Road is implemented through an order gazetted and tabled in the Dewan Rakyat. Federal Roads are divided into 7 categories, namely Main Federal Roads, FELDA (Federal Land Development Authority) Federal Roads, Access Roads to Federal Institutions, Access Roads to Industrial Areas, Access Roads to Regional Development Authority, Designated Federal Territory Roads and Toll Highways. Based on the Malaysian Road Statistics Book 2022 Edition, as of 31 December 2021, the total length of Federal Roads is 20,039.197km.

To improve the level of safety and comfort of road users in Malaysia, especially Federal Roads, KKR has introduced the MYJalan Campaign initiative initiated by the Minister of Works, Yang Berhormat Alexander Nanta Linggi. The MYJalan Campaign is held to increase accountability among road users where roads are a shared responsibility, educate users through advocacy programs on the types of road maintenance available, facilitate the way for road users to make complaints through the MYJalan application as a local complaint and improve the road maintenance monitoring system to overcome critical issues often faced by users, namely damaged roads or potholes.

Through the MYJalan campaign, KKR has also implemented the digitalization of road damage complaint management through the development of the MYJalan KKR mobile application. The MYJalan KKR application was first developed starting in August 2021 and can be used starting in January 2022. The MYJalan KKR application has been integrated with the Public Complaints Management System (SISPAA) under the Public Complaints Bureau (BPA) as the main system for managing Public Sector complaints. The MYJalan application also uses geospatial services provided by the National Geospatial Center (PGN), Ministry of Natural Resources, Environment and Climate Change (NRECC). There are 10 categories of complaints related to road damage that users can complain about, namely damaged roads, potholes, traffic lights, street lights, signs, public facilities, road furniture, landslides, road lines and obstacles. Complaints received through the MYJalan KKR application will be distributed to the relevant road authorities for action. The MYJalan application was also inaugurated by the Prime Minister on 24 August 2023 in conjunction with the launch of the MYJalan Campaign. The MYJalan application can be downloaded through application stores such as Google Play, App Store and App Gallery.

This initiative is one of the digital transformations in the field of job procurement, in line with the Government's strategic thrust in the Malaysia Digital Economy Blueprint. This initiative supports Goal 9: Industry, Innovation and Infrastructure of the United Nations Sustainable Development Goals (SDG).

Outcome/Impact

Through the implementation of the MYJalan application, KKR aims to improve the quality of roads in Malaysia, thereby increasing the comfort and safety of road users. The MYJalan application is also targeted to become a One-Stop-Center (OSC) for road damage complaints and this is in line with the wishes of the Minister of Works who wants to make it easier for users to make complaints even if the road is not maintained by KKR in line with the principle of 'No Wrong Door Policy'. As a result, there is a good cooperation between KKR and other road authorities such as the State Government and Local Authorities (PBT) in managing user complaints.

Due to the easy method of using this application and its principle of receiving all complaints related to roads belonging to various parties, it is seen to have successfully attracted the attention of the people to use it when the high number of complaints was recorded by KKR, proving that the basis of the MyJalan campaign which wants the involvement of the people together to be responsible for maintaining the roads has been achieved.

The following is the status of the implementation of the MYJalan application until 30 September 2023:

Figure 1: Status of Implementation of the KKR MYJalan Application

Of the 2,864 complaints received up to 30 September 2023, the highest category of complaints received was Potholes with 1458 complaints. The following are the statistics of complaints received by category up to 30 September 2023”

Figure 2: Complaints Statistics by Category

More Information

Corporate Communications Unit

Ministry of Works

6th Floor, Block B, Works Complex

Jalan Sultan Salahuddin

50580 Kuala Lumpur

Social Media:

Responsible Agency: Ministry of Works

Links to Specific Pages and FAQs