According to the Persons with Disabilities Act 2008 (Malaysia), “PWDs include individuals with long-term physical, mental, intellectual, or sensory impairments which, when interacting with various barriers, may restrict their full and effective participation in society.” The Government does not marginalize the PWD community and has provided a range of services to support this group. There are 7 categories of PWDs considered for registration purposes, namely:

• Hearing Impairment
• Speech Impairment
• Visual Impairment
• Physical Impairment
• Learning Disabilities
• Mental Disabilities
• Multiple Disabilities

The ministries and agencies offering these services are primarily under the Ministry of Women, Family and Community Development (KPWKM) and its departments such as the Social Welfare Department (JKM). Additional support is also provided by the Ministry of Human Resources (MOHR/MOHR – formerly MOHR) and MOHR, particularly in employment-related initiatives. The services available include PWD registration, job coach programs, Disability Equality Training (DET/DET), applications and status checks for PWD registration, and access to employment opportunities for PWDs.

The Ministry of Education Malaysia (KPM) is the Ministry responsible for providing Quality Education, Educated People, a Prosperous Nation and preserving a Quality Education System to Develop Individual Potential to Fulfill National Aspirations. The services offered include those for the disabled, which can be browsed here

SaveME999

Malaysian Emergency Response Services 999 (MERS 999) is a Malaysian government initiative to consolidate Malaysia's emergency numbers into one central number for easy access, namely 999.

More information: https://999.gov.my/

SaveME999 DEAF

This application is specifically designed for Malaysians who have hearing and speech impairments to call 999 in the event of an emergency. For this group of users, the SaveME 999 DEAF application serves as a tool for them to send emergency assistance requests through voiceless channels.

More information: https://999.gov.my/saveme-999/saveme-999-deaf/

SaveME999 BLIND

This application is specifically designed to assist persons with disabilities who have visual impairments to contact 999 in the event of an emergency. The application utilizes broadband internet facilities to transmit emergency requests and employs the Global Positioning System (GPS) to determine the user’s location. By pressing the “SaveME 999 BLIND” icon on the smartphone screen, the user will be connected to the relevant emergency agency based on the type of emergency selected. Once an emergency assistance request is made, the GPS address, registered user information, and the chosen emergency category will be sent directly to the 999 Emergency Call Centre.

More information: https://999.gov.my/saveme-999/saveme-999-blind/

List of Forms (Download)

In addition to online services, forms can be downloaded through the relevant Ministries.

Related references
 https://www.kpwkm.gov.my/portal-main/oku
 http://www.jkm.gov.my/jkm/index.php
 http://www.jakoa.gov.my/
https://www.mm2h.com/