If your passport is lost/damaged, you must apply for a replacement immediately at any nearby immigration office:
Required documents:
- Police report (for loss/ fire/ natural disaster cases)
- Applicant’s identity card
- Birth certificate and identity card of the accompanying parent/ guardian (for applicants under 18 years old)
- Temporary Identity Card (JPN.KPPK 09) if the identity card is not available
- Employer confirmation letter for those working abroad (if applicable)
- Emergency Certificate (SPC) and a letter from the Immigration Operations Office at the entry point (if the loss/damage occurred overseas)
Approval for replacement of a lost/damaged passport is subject to the decision of the Director General of Immigration.
Decision period: 5 working days from the date the application is received
Loss of a passport overseas must be reported immediately to the nearest Malaysian Representative Office to obtain a replacement.