The Role of the Department of Manpower (JTK)

The Department of Labour (JTK) plays a vital role in ensuring that labour laws are complied with by employers and that workers are protected.

Roles of JTK:

Enforcement of Labour Laws

JTK is responsible for ensuring that employers comply with labour laws, including the payment of minimum wages, working hours, and the management of employee termination.

Investigating Workers’ Complaints

Workers facing issues such as unpaid wages, unfair dismissal, or workplace discrimination may file a complaint with the Department of Labour (JTK).

Refer to the JTK guide

Complaints can be channeled through two main ways:

Visit the nearest JTK office

List of JTK headquarters and branches in Peninsular Malaysia

List of JTK Sabah headquarters and branches

List of JTK Sarawak headquarters and branches

Through the Working for Workers (WFW) mobile application

Download WFW

Advice and Awareness

JTK also provides advice to employees and employers on their respective rights and responsibilities. This includes promoting best practices in the workplace.

Updated date: 10/10/2025

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