SAFETY AND COMMUNITY
If you suspect that a phone number, bank account number, or company name is associated with fraudulent activities, you are encouraged to verify the information through the Semak Mule portal managed by the Royal Malaysia Police (PDRM).
The National Scam Response Centre (NSRC) is a rapid response centre established by the Government of Malaysia to handle online financial scam cases in real time. Agencies involved: Bank Negara Malaysia (BNM) Royal Malaysia Police (PDRM) National Scam Response Centre (NSRC) – 997 Types of scams that can be reported to NSRC: Love scams Macau scams Investment scams Digital gold purchase scams Cryptocurrency scams (Bitcoin (BTC) and Ethereum (ETH)) Money laundering Bank or government agency impersonation scams Online shopping scams Scam calls impersonating government enforcement officers Procurement fraud NSRC Hotline: 997 Operating hours: Daily (24 hours) What should you do? Report the incident by calling the NSRC hotline within 24 hours of discovering that you have been scammed to enable the authorities to block bank accounts and financial transactions, helping to recover the victim's funds. Contact the relevant bank. Lodge a police report at the nearest police station.